I was referred to Pacific Sound by a coworker to update my 2009 Mercedes. George is so friendly &…read moreknowledgeable, he gave me the options & quotes to choose. I went with an Alpine unit with Bluetooth/Apple CarPlay. George and his team did an amazing job. It looks & sounds great! He was able to retain the steering wheel controls which was a wonderful bonus! I can highly recommend them!

A+++++ Do youreslf a favor - use Pacific Sound! George was…read moreamazing. Told me it would take 2 hours. Took one. I brought my own stereo. He suggested a better one but didn't push. I stayed with my first one. I should have listed to George.

Fix front door exterior key lock - key will not turn in lock…read more Hector was super knowledgeable and friendly. Fixed under 20 min. Lubricated all locks. Good value for me - prompt and quality service. My go to lock service. Amazing!

After I left a review of my bad experience with the technician, the business owner Viz followed up…read morewith me. He promptly refunded the unexpected extra charge upon hearing the details of my complaint. I appreciate how Viz takes customer feedback seriously and fixes the issue right away. Change my review for this business to 4 star.

Very professional Made key fob Works well…read moreReasonably priced Many other locksmiths could not accommodate me

5 stars! I accidentally locked my family out of our house late on a Thursday evening. While…read morepanicking I called B-OK. A very nice woman took my number and assured me that Joe would arrive within the hour. Next thing I know I get a call from Joe saying he was 15 minutes away. He was able to open our front door in about 30 seconds! B-Ok made a hectic situation stress free and simple. Thank you to Joe and the team for great communication and a friendly experience. Next time I lock myself out, I'll know who to call.

I highly recommend this company for any of your Locksmith…read moreneeds, I recently had an urgent situation. I called and received an immediate response, they took care of my problem, and I was very pleased with the outcome. They are professional and knowledgeable and would use them again.

Trusted, quick fast service and responsive. Appreciate the timely manner Jose was able to answer my…read morequestion with quick responses. Value is rated equally. Need FOB keys re-keyed and re-programmed immediately since I lost my keys in the parking lot. My service was maybe 15-20 minutes max. If I need their service, I would definitely go back time and time again.

This place is Fantastic. Jose and His Son both were very helpful with my Interlock device and my…read morecar stereo issues, fixed them both in a few hours. Could not be happier with everything. Price was great too. Thank you

I wouldn't let these guys install a battery in my smoke detector! They quoted me $250 for a…read moresemi-complex install and was told it would take approximately 2.5 hours. What did took 20 minutes. They wired red and a ground and that's it. They returned 80% of the installation wiring leaving the job 80% undone. Most of the functions of my installation were never completed or even attempted. They do not have skill set to do much more than change a light bulb if even that. They have made no attempt to rectify the joke of an installation or refund my money. They give mom and pop shops a bad name; STEER CLEAR! A 5 year old could do a better job! In response to your lame response, NO!!! The backlight function that should work when the car is on, using low or high beams was not installed or functioning. Not really sure what the installer has 25 years of experience in but certainly not what the job requires. Since your joke of attempt to perform the required services I've received consultation and quotes from reputable installers, they are surprised you're still in business. I've included a picture of the parts that you failed to install.

We wouldn't even think of calling anyone else. Travis has set up our TVs, music systems, and most…read moreimportantly our Wifi network. He is a very friendly guy with great customer service skills and his expertise is impressive. He monitors and upgrades our system before we even know anything is going on, and recently figured out a solution to a complex challenge with our outdoor lighting system that confounded even the lighting company's technicians. Two thumbs up all around.

Travis is the best in the business!! A consummate professional and perfectionist and a person you…read morecan trust!!! His recommendations were spot on and his level of service was amazing!!! Travis completely upgraded our whole house WiFi along with our TV and audio. Travis also replaced our thermostats with NEST devices!! What a pro!!!

Great job and very responsive. He was on time. Knowledgeable and was very efficient on his time.read more

Eddie was very professional, communicative, and paid attention to detail on the car. Looks great!read more

Did what he said he would, charged what he said he would…read more Came as soon as he could on a Sunday. Worth the price. You pay for what you get. David was great.

Expert installation by knowledgeable technician who was very friendly, Nice job and cleaned up…read moreafter himself. I paid the pre-quoted price.