I ran into an issue today that I've never experienced and rubbed me the wrong way:…read moreIn the clipper magazine, Maximum Tan inserted 3 coupons: $10 off a package, 1 free tan, and 1 free spa service (this is red light, hydrobed, and I think something else - so not tanning). My plan was to go day by day: day1, spa service. Day 2 free tan. Day 3 $10 off package. Why would I buy a package before using the free tan? So day 1, used the coupon for hydrobed. On this day Heather said there's $1 tans tomorrow. Cool. I go back the next day and tan for $1.10. Day 3, I go to use my other coupon for free tan. Heather said "didn't you use a coupon already?" "I said yes but that was for free spa service, not free tan" she said "yea no you can't use another coupon you can only use because then people just use the free coupon and dont come back so we only allow one coupon per year" I stood there shocked and said "ok I'll be back Friday". I walk to my car. No where on the coupon does it say you can't use more than one coupon per year! What a joke. I was at zoom last year and their price was cheaper .. I wanted to come back to Maximum because I wanted to alternate between beds and booths but to deny someone their coupon - totally different day - totally different service - is a joke. I thought this lady was nice until today but it was insulting today. I have never experienced this ever. I was going to come back on Friday for the last coupon for $10 off a package but after that, I won't support a business that does that. And it actually worked in my favor, as a lightbulb went off to call my gym / as my insurance pays a basic planet fitness membership and I called them - they have beds and booths and for $10 a month I can upgrade to the black card ... this place not honoring their coupons actually saved me almost $40 a month and they lost a customer and earned a bad review. I'm not sure is Heather chose this rule herself or its maximum tan. I really don't care. Like the other reviews say: rude place. I actually did think she was nice at first but I guess she looks at you like you're cheap if you use a coupon? Don't know, don't care, thank you for not honoring the coupon you saved me money. By the way. The PF black card : if your insurance doesn't cover a gym membership, it's only $24.99 a month. Still cheaper for the entire membership than coming here.

Been charged for months for a membership I canceled that the girls at the shop didn't do properly…read more Horrible service, no attempts by the manager to help or make things right. Will be going back to zoom like everyone else.

Carly was extremely helpful and really knew so much about all of their services. She was super…read morefriendly as well.

I decided to try my hand at spray tanning and I'm glad I did . I will say that the staff at this…read morelocation is excellent . Friendly , informative and patient , they helped me along with all my questions and guided me into my first spray session with ease . I would also like to mention how clean the facilities are . You can even hear the booth go into "cleaning mode " and rinse after your tanning session . I may only use my membership for the month to get a healthy glow before the summer season,, but I would recommend this location for anyone who wants to try out a spray tan or another tanning experience!

The cleanest, most well equipped salon in town. Great staff and products. Love their no appointment…read moreoperation. Popular spot but I've never had to wait!

This is my favorite tanning place in Ontario to be honest. The minutes are priced well and never…read moreexpire. I travel for work so I'm here once a year it works great for me. If you renew your minutes before your last package runs out you get a free 20 mins. The place is really clean and there are lots of options for different beds standup laydown super beds really really amazing beds and all the bulbs work. Very modern beds best color you'll get this side of Mexico lol

This place is great. I came in for a last minute spray tan for a wedding I'm attending in the…read morevillage. The service was great, the owner, Kailyn, was so kind and knowledgeable. I'm fairly new to spray tanning and she walked me through every step in the process, making me feel so much more comfortable. I highly recommend, they also have tanning beds if that's more your style!

they are completely closed down...i loved it there... adorable and convienently locatedread more

Meagan was a true delight! She was professional and fun, and she gave me the perfect airbrushed…read moreglow. I was in town for a wedding and members of the bridal party got spray tans prior to the rehearsal dinner. Maegan consulted with our group for a while before she ever sprayed us to make sure we were all getting exactly what we wanted for our individual skin types and plans that evening. She also gave lots of great after-care tips to elongate the tan and get the best results. I've had dozens of spray tans in my life, and this is by far one of the most natural-looking tans I've received. I'm very pleased with the result! I also love the cute little boutique at the front of the store. And let's not forget the boutique dog - Stella! If I'm ever back in Buffalo, I will be back!

First spray tan didn't disappoint. The customer service was great she explained everything so I…read moreknew what I was getting into and how to care for it. Also was fast! I was in and out. I love that it's subtle not too dark. My skin is typically olive complexion so I just wanted to look like I came from the beach. I'm definitely going back.

Worker misheard me multiple times while I was giving my information, then rudely told me I needed…read moreto speak up because she 'couldn't understand me." I have a speech impediment and was never rude during the interaction. She then canceled my tanning session without informing me and waited for me to realize it after entering the room and undressing before asking me to leave. I've been a paying customer at this location for over 5 years and have never experienced customer service like this. Completely unprofessional and unnecessarily disrespectful.

They say it's for health reasons due to regular tanning beds having strong bulbs, but the fact that…read moreZoom Tan only has tanning booths, it's just too much for me. I bought a monthly membership, haven't gone as much I as would have liked to. Its going to autorenew, so hopefully I didn't hit the deadline to cancel that. I'm getting a great tan, and quickly. However, just walking into the booth I immediately feel like I have to concentrate on my breathing so I don't pass out - it just gets so hot in there! The past few times I've gone for 8 minutes and opened the booth door to get some fresh air with 2 minutes left and then try to fight it out again.

The vibe is off at this place. They are constantly trying to sell you overpriced lotions. The…read morebooths get way too hot. The staff is not welcoming.

I enjoy Zoom Tan for their Spray tans and will often come in when they have Text/E-mail specials…read more This location is clean and staff are so friendly that even though there was a long wait one Friday evening it was enjoyable. The VersaPro Spray tan is simple and doesn't give you that fake orange color. I choose the clear option which develops over 8 hours and have never had any rub off on my clothes. There is also an instant option so you have immediate results, though I have never tried this. There are three levels of spray 1, 2, and 3 (Light, Medium and Dark). Be sure to google how to prep prior to spray tan for longer lasting results and join Zoom Tan's email, text club for frequent specials such as $5 spray tans. Usually when they have deals they are referring to Level 1 and most people would likely choose Level 2, which is usually double the special price though they don't mention it until you are already at the location. The super friendly staff is really what makes this location shine!

Picked up an online deal for 1 month unlimited tanning in Level 3 Bed with 1 facial bulb for a…read morepre-vacation base tan. Location is on Chili Ave in Bill Gray's/Leaf & Bean plaza not far from Target/Wegmans. Overall I believe that everyone knows that UV Tanning is never healthy, but this salon does offer red light beds which do have claims for improved skin health. I have never tried the red light tanning, but there is information in front of the salon and on their web-site. I was drawn to this salon over national chain as I wanted to support local small businesses. Stacy, who I believe is the Owner/Manager is very friendly, helpful and I enjoy her smile when I walk in. The whole salon is very clean, love the summer inspired candle scents upon walking in. During busy times there can be a wait or you can choose to upgrade but the upgrade costs can be a bit high. Their website is very informative with their current deals, prices, and types of beds. This location also has eye lash extensions and spray tans but I haven't tried either. You can pick up a variety of tanning supplies including lotions displayed in front and I appreciate their lack of aggressive trying to upsell. Overall, have had a positive experience and decent base tan for upcoming vacation.

I'm so SAD this tanning salon had to close after about 2 yrs in business! Covid got the better of…read morethem and sorry to say. This was the best snd cleanest and super friendliest tanning salon I have ever been a patron of. Sure hope someone is able to reopen in this spot in chili Paul plaza!