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    11 months ago

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    Chaco Travel Center - Racist art

    Chaco Travel Center

    (15 reviews)

    $$

    Pretty big parking lot here, and plenty of pumps. When I swung by there were plenty of employees…read morehelping out in the jewelry shop and two employees sweeping the parking lot around the pumps. The bathroom was small but clean. There is a restaurant attached but I didn't eat here so I don't know if it was any good.

    This review is for the Marathon gas station only. The restaurant was amazing. Ate at the Kiva diner…read moreand then went to fill up the tank. All pumps were full, but one had an empty car parked with bumper even with the middle of the pump. The assumption was that someone decided to run inside, so my husband backed bumper to bumper and began fueling. He was nearly finished when Eric, the extremely rude pump jocky, came up to my husband and started shouting that the pump had a leak, and that was why the car was parked there. My husband explained that he saw no leak and assumed that the owner of the car had gone into the store. He mumbled a few things as he went around the front of our car and as he approached my door, I heard him call my husband an effing a-hole (right in front of me and my daughter). I opened my door, got out and said, "Excuse me, what did you call him?" He repeated himself loudly and told us to "go back to Texas, "along with other things directed at my husband, who was now angry at Eric for shouting at me. I involved a female manager whose name, unfortunately, I forgot to get in all the chaos. At first, she was apathetic and didn't even want to come to the pump so I could show her where the car was parked and explain the misunderstanding, but she eventually came out and basically shrugged it off, including the cussing and shouting, and said she sided with Eric. I don't believe in the saying that the customer is always right, but an employee should never use that language and shout at a customer unless the customer started it. My advice to Eric and the manager, Shouting and cussing at customers costs business, paper, marker and tape to write "out of order", priceless!!! At the very least, park the car directly in front of the pump or perhaps invest in a traffic cone. But I guess a sign and/or traffic cone makes too much sense for the senseless. We won't be back, and it's a shame. The attached restaurant was quite good.

    Flying J - Misc

    Flying J

    (54 reviews)

    $$

    Pilot/Flying J rest stops are the best ! This is a great one. Dennys, Subway, and more are here…read more Did I mention $2.89 for regular unleaded gas? The same stuff costs $4.69 in San Diego, thanks to our wonderful CA politicians. Taxes, my friend.

    I'm extremely disappointed with my experience at this Flying J in Gallup, New Mexico. My girlfriend…read moreand I frequent this location when traveling, which makes this experience especially upsetting. The attendant, Ivan, was extremely rude and made us feel as though we were being watched and treated as if we were going to steal something throughout our time in the store. I also felt that the treatment toward us was prejudicial and completely inappropriate. While checking out, I asked about the price of an item because the shelf price clearly indicated a lower price than what was ringing up at the register. Ivan told me the shelf price included tax, which did not make sense, particularly since groceries are generally not subject to New Mexico's gross receipts tax in the same way as taxable merchandise. After we completed our purchase, Ivan followed us and asked whether we had paid for our items, despite having just watched us check out. I went back inside and provided him with my receipts before leaving. He then told me that I was no longer allowed in the store. This was extremely disrespectful and unacceptable customer service. We are regular customers, and there was absolutely no reason to treat us this way. Flying J should seriously address how customers are treated at this location and the lack of professionalism displayed by this employee. Shame on this location for allowing a customer to leave feeling profiled, disrespected, and unwelcome.

    Exxon - servicestations - Updated August 2026

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