I switched here for eye care recently due to certain medications. The receptionist is always so kind and they answer the phone quickly. Doctors are caring and reassuring, they explain things thoroughly! read more

I see a Dr. Paskowitz here on an ophthalmology referral from my optometrist and thanks to his expertise so far, I still can see Dr. Paskowitz. Even with a referral I vet health care professionals more carefully than American Presidential candidates investigate vice presidential candidates and Paskowitz definitely passes muster. I also like his chairside manner, he has no problem talking to me with respect and at my intellectual level. But they don't dole out doctorates (at real universities at any rate) easily so almost all ophthalmologists are qualified, it's the staffs they employ that make the real difference. I'm being treated and watched for the very earliest stage of glaucoma, so I want to remind everyone that yearly eye exams are very important. There's a number of serious conditions the annual eye check up can catch that can be prevented or significantly forestalled with early detection. The few remaining optometrists in private practice (see Kind Optical for example) on average will do a more personable and careful job than the big chains, but any yearly exam is better than none. I actually went to another eye surgeon for the laser treatment to relieve my high interocular pressure, but some of the staff he has working for him are just too disrespectful for my taste. One actually scolded me for answering my phone "claiming" to be "Dr." de Silva and further chastised me for not answering my phone previously. It was one of those offices that address all patients, regardless of age or title, as if we are all children being taken to see the principal. The staff here is much better, especially once you get past scheduling the initial office visit. There are a few locations, and the first phone call goes to some central phone bank, the downtown location is where I go and once I got the phone number for this location (which isn't actually easy to find) scheduling got a lot easier. I hope they maintain at least some of their COVID19 policies because I really like not being close to other patients while waiting. It took me years to figure this out, but bring your own sunglasses or blue blocking glasses so you don't have to walk out with their flimsy single use ones after pupil dilation. read more

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This review is for the 633 W Wisconsin office. I had the best experience with the staff, Jessica was very helpful and compassionate when I told her I was getting a migraine from the lights in the office. She made sure that the lights were lowered in each room she took me into. When Polly, that was present while Dr. Pique was examining me she also made sure I received water to take my migraine medicine before I left the building and gave me double shades to keep the day light out of my eyes once I go out side. I will recommend this office to anyone that is looking for personal and sensitive care. Thank you Mary Brickhouse read more

This office is listed as being in my insurance network but I couldn't get past the rude, condescending receptionist to even get an appointment. No thanks. read more

I have been there three times now and can confirm that the experience is the same every time and my third visit (today) will absolutely be my last. On every account imaginable this is the most poorly managed medical office I have ever went to. Here are just two examples (of many) I have encountered every time I have gone there: If you have a 5 minute appointment (or any appointment for that matter) plan ahead because you'll be there at least 2-1/2 hours waiting, being taken back and then moved to yet another waiting room on a loop. Staff are terse, rude, unprofessional, combative and every one of them blatantly violate HIPAA laws every time I have been there. The doctor I have seen has been fine, but nothing else going on there outweighs that. Nothing. I highly suggest going anywhere else unless you enjoy the experience any of what I wrote, and many I did not mention. Just awful. read more