Once again I had a great experience at Ulla. My daughter and I had the pleasure of working with…read moreMargot. She was kind enough to adjust both of our glasses and they fit perfectly. She is such a delight. Thank you Margot.

Their customer service was fantastic. I recently bought a sunglasses elsewhere which it was too big…read morefor me. I was in the area so decided to stop by to see if they could adjust it for me. Alia was willing to adjust it for me happily knowing I wasn't going to get charge (which I didn't know. I was willing to pay for it) Alia adjusted my sunglasses. It fits me perfectly now. I am very pleased with the result. Thank you so much again Alia! I highly recommend this place to anyone.

Went in for an eye exam and came out with a smile and 2 new pairs. Super helpful and respectful…read morestaff, and great frames. They even fixed my old glasses free of charge. It's nice when a optometry visit feels more like personal upgrade than a medical exam. Thanks for treating me like a human!

One of the worst customer experiences I have had in a long time. My boyfriend and I came in to both…read morebuy a pair of glasses and to get an eye exam for him. Ended up being there for three hours and never got glasses. Waited over an hour and a half after his scheduled appointment time to see the eye doctor. Once he finally got his exam, it took them another half hour to print the prescription. The store wasn't busy (only one other customer there) but nobody would assist us with purchasing glasses. The eye doctor was very rude and did not even acknowledge or apologize for making us wait so long. He stood in the store and chatted with another customer for two hours while we waited for someone to help us. Very rude staff, be prepared to wait at least three hours to get glasses even if you have your prescription and insurance ready to go. Go anywhere else in Madison.

Dr. James was my first and only Optometrists. I have not had the need to go anyplace else. He has…read morealways given me good service. Very professional.

Long read but worth your time!! My most recent visit (I've…read morebeen there 8 or 9 times) to Essential Family Vision was for an appointment with Dr. Eakin. Since I had been there before and had had good experiences, I was expecting this appointment to be the same level of care. I arrived a few minutes early and was finishing an ice cream cone (I had a MD appointment before this and needed something to tide me over), I checked in and had barely sat down and they were ready for me. She saw that I was finishing my cone and said go ahead and finish and she would see me when I'm ready. I tried to tell her that I didn't need to finish it, but she insisted that it was fine and again said "I will see you when you are ready, just come on in when you're done". I quickly finished and went to the appointed room. I apologized for keeping her waiting, told her why I came in with the cone and thanked her for her patience. My appointment began with the health history update and any questions or concerns I had for the Doctor. We then went to the exam room and did the preliminary screening. I was having a bit of trouble with it since I had the worst headache (close to migraine level), I apologized and we worked our way through the screening. We finished and I apologized again. She told me that it was not a problem and gave me her well wishes... All of this with a heartfelt smile and attitude!! Dr. Eakin came floating into the room and was just as happy and chipper as a lark. This is normal for her... her smile and upbeat attitude are contagious (Don't go see her if you don't like happy people... You know who you are!!). Dr. Eakin did my exam and was also very patient with me. She addressed my questions and concerns knowledgably and without having to reference back to my chart to answer them. With everything completed Dr. Eakin walked me to the lobby and introduced me to the girl who was going to help me with my glasses selection. Dr. Eakin also offered me her well wishes for the healing of my headache. The last and hardest step... picking out frames!! If you knew me, you would know that this is something that would aggravate even the calmest and nicest of people. You guessed it... no problems here. She helped me pick out some frames and even enlisted the help of one of the receptionists for a second opinion. Another excellent member of this great team. By this time I was feeling and apparently looking pretty rough. Glasses ordered, bill taken care of, I was ready to go but not before she gave me her well wishes and hoped that I would be able to get some rest. I walked out feeling miserable went home and headed for my bed. Not giving one thought about how my appointment went. It was just an eye exam after all. It wasn't until now that I realized what a great appointment I had. From start to finish everyone was so nice, cheerful and thoughtful. I have never been to an appointment that was so smoothly completed. I have worked in Dental offices for 30 years and know what it takes for a patient to have a great appointment. You have to have a great team. Dr. Eakin and Dr. Edwards have done exactly that at Essential Family Vision... They are an awesome team!! Sorry for being so long winded but I thought this needed to be shared...

There is no one with such a gentle spirit, a warm bedside manner and love for her chosen profession…read morein all of Optometry. Caring, compassionate, diligent, educational and friendly, Trixie takes the time to give individual care. She takes time to show her patience what is wrong, with her eye model, she gives them all the options and explains the details and the outcomes for each choice. She tells you the facts and show genuine interest and understanding with all of her patience.

My husband and I have been patients at Madison Smile Solutions for years, and we've always been…read moretreated with the utmost care and professionalism. Dr. Kaveh and the entire team are incredibly personable--we've trusted them through some of our biggest life milestones, from whitening our teeth for our wedding to receiving prenatal dental care and now navigating parenthood. At my most recent cleaning, I had to bring our two-month-old daughter with me. She was extremely fussy, and I was feeling overwhelmed. Trish, Dr. Kaveh's wife and an amazing hygienist, stepped in without hesitation--holding and feeding our baby a bottle so I could make it through my appointment. Her kindness made my mom guilt melt away and helped me feel so cared for. We're so grateful for the compassionate, family-oriented care we've always received. Madison Smile Solutions is truly the best.

My kids, partner and I have been going here for years and pretty satisfied, but I have a high bar…read morebecause my uncle was my first dentist until he retired, and he was a great dentist. But Dr. Kaveh blew my mind today. I was in a bike accident a few days ago and smashed up my face pretty badly (in the hospital for a couple of days). He and his team saw me as soon as I got out, and they were so much gentler than the dentist at the hospital as they inspected and did X-rays. They also set me up with an oral surgeon. THEN Dr. Kaveh met me at the oral surgeon's office to make sure everything went smoothly, and I'm so glad he did because although the surgeon did a good job, he didn't know me and wasn't as good at answering my questions as Dr. Kaveh was. ALSO Dr. Kaveh then met me back at home and helped me get my retainer in, which I was scared to do and it did hurt going in but it has made my mouth feel so much better since. Every office visit has been smooth, friendly, efficient, clean, high tech, and helpful but this was seriously beyond 5 stars. Cannot recommend enough!!!

Bailey, Merlinda, and Dr Molly were very thorough in my New Patient Appointment. They explained…read moreeverything they were doing and answered all of my questions. Office was clean!

Thank God! Normal business hours i.e., four days a week finally 8 to 5, like the rest of the world…read more Unfortunately, Dr. Matt and Dr Patton, (Dr. Matt mainly) does not have the patience or communication skills to work with senior citizens with common medical issues. He will send a seven page letter, but won't talk to you in person or on the phone in order to clarifies something. High turnover in their staff, high stress practice. Loss of key employees, lack of communication, particularly Dr. Matt. It is not personalized. McDonald's feeling. Drive-through. Hi throughput. I am so thankful to be at Heartstone Dental now in Middleton. People are truly kind, patient, , communicative, mature and experienced! Easy to work with. We have to drive a little farther, but it's well worth it. Superior dental care there! Heartstone Dental Care. North Gammon Rd. Middleton.

They have a very sweet team, I had no problem booking my appointment, getting my records…read moretransferred here, and my day of service was great. I am a bit concerned about their prices, they charge $49 for the fluoride treatment, every other dentist I've been to across the three states I've received care in has charged $19. The fluoride was the same, the price was $30 more which does worry me about what their prices are like outside of what is covered by insurance. When I brought up this huge discrepancy, other dentist in the area and asked why there was a difference. They were unable to fluoride treatments cost more here. When I asked about booking my next cleaning, I was told they didn't have availability until way later in the year and that I would need to call back to get an appointment so I could use my two free cleanings per year. The staff was great, my main concern is price gouging especially when the services are the same.

I just switched to Byce & Worman, and I couldn't be happier! Their referral program is awesome - if…read moreyou refer someone, they get $100 off and so do you! I was in awe when I walked in. The office is beautiful! Very up to date and cozy. When I was brought back, I happily sat down in the chair, because it has massagers built into it! The equipment they used on me was state of the art, and definitely not what I had experienced at my old dental office. Every member of their staff is friendly and greets you with kindness. I really could not recommend Byce & Worman more! P.S. Dr. Pawelski is where it's at.

Love working with Dr. Jun and his team. Very happy with care and service. Highly recommend.read more

Efficient, on time, answering all questions, nice building, easy access, friendly staff. Large…read moreselection of glasses.