Pros: I can see better than 20/20 now, nice staff, easy and flexible scheduling, expert surgeon,…read moreStar Trek grade laser. Cons: A little light on the info with respect to the actual procedure and what to expect afterwards. I did a ton of research before settling on TLC. I read a bunch, watched youtube videos of the procedure, and even visited multiple Lasik vendors in Madison to get a comparison. I chose TLC because they were the most braggy about their equipment and their surgeon. They have state of the art lasers and a surgeon that has done 100,000+ surgeries. They are a bit of a factory, but that's kind of what I wanted. I wanted what I considered to be major eye surgery to be just another day at the office for the guy fixing my eyes. I don't want to be practiced on, I want an expert that finds my case slightly boring. Which is where I think the source of my criticism that they were light on the info comes from. I think because they pump people out, they don't give excess info and just go through the motions. I had to ask every time what each instrument did and what they were doing, because otherwise, they didn't explain, unless asked. When asked they were happy to answer, but I wanted them to be a little more forthcoming. I was a textbook case, my vision was -3.00/-3.50 with the tiniest astigmatism in one eye. So slight that my eye doctor that I've gone to for the past 10 years never bothered to mention it to me. And now I see perfectly! The actual procedure is really cool, but also very uncomfortable. You just have to get through it. The cost is high, it's like paying for a lifetime of glasses and contacts all at once, but the ultimate convenience factor and benefits are very high. Overall, worth it.

Lied to about being a good candidate, lied to about not getting floaters, I'm in a lot of pain…read morenow, had to drop out of school because I cannot look at screens/projectors and be under fluorescent lights. My night vision is absolutely horrendous. If I don't sleep enough, it's extremely painful all day. My vision will get blurry if I touch my eyes. I feel like I have dried up contacts in my eyes 24/7 I also have SO MANY floaters now. It's torture. Please don't risk , your eyes are so important

Today I had the greatest phone call with Dr. Shapiro assistant, Crystal. She took so much…read morecompassionate time with me and explained so much. I've never had anyone take the time to answer questions, explain issues and provide info like she did. Crystal is a rare and extremely valuable asset to Dr Shapiro office. I have 3 family members who have used Dr Shapiro for removal of cataracts. I highly recommend them. A HUGE gratitude and praise to Crystal who helped me today. She is priceless! Kathy D.

went here for years liked at first but boy has it changed ! Dr Shapiro loyally screwed my eyes…read morewon't return phone calls worst place ever ! bri in billing is a bitch and Jody at front desk thinks she owns it! screens calls when calling won't pick up if she sees my name don't go there unless you want infections and lost of site

New to area- first time visit. The exam was top notch! All staff from the receptonist to the Dr…read more were professional friendly.I had a thorough eye exam, my questions all answered- all good I highly recommend!

I switched here after several years of not feeling great about the eye doctor that I was going to…read more Overall I feel like their staff are friendly and the service is good. I don't buy my contacts there because they're almost double the price of what I can buy them for at Costco. They will give you a printed prescription if you ask. My insurance now covers the $35 for the imaging of the back of my eye but even before it was covered it was well worth the $35 to not have half a day where I cannot see because I had my pupils dilated. I'm taking off a star because of a couple issues. I brought my glasses in to have the prescription read last year and it was never entered into my chart I was then told I would need to make an appointment to bring them in for a second time to have them read. It's really inconvenient to have to take off time from work for a mistake they made as they're not open on Saturdays. The second issue being that the eye doctor seemed really annoyed with me that I haven't gotten the new glasses she wants me to get. I have had the same glasses for about 10 years and don't feel I am having issues with seeing out of them--in fact I still wear them instead of my contacts if I am doing up close work like embroidery. When I asked if the new prescription was much different than the glasses I already have they were unable to tell me since they read and then didn't enter the prescription. They asked if I brought my glasses with me--why would I when I brought them last year? They also seemed annoyed that I am not wearing readers when I use the computer which I explained was because they give me a headache. I was told to use a lower power, which would only be available somewhere online, and should hold the lens up to light to see if they look distorted--hard to do when buying online. I decided not to explain that I had tried a couple different strengths and found they all gave me a headache. Just didn't sit super well with me to feel like I'm trying to explain I'm seeing well and I'm being told I just need to buy the new glasses and I have to wear readers. My parents had a similar feeling about their eye visits with the same eye doctor. I'll give them another shot but after that I'll ask to see someone else.

I've gone to Dr. Shapiro for 35 years. So he provided me with bifocal contacts, cataract surgery…read moreand corrective lens implants. I always felt I was getting the best care and couldn't have found anywhere better.

Very glad to have found Anderson & Shapiro Eye Care. After calling that major medical system where…read moreI've previously gone and getting a 15 month lead time on the next eye exam, I went searching for a place that could, you know, serve me this year! Service was top notch. I was treated like the only customer instead of just another number like at that other place. All staff here were polite, positive, efficient, and knowledgeable. Brady Hoeferman was my doc. I highly recommend him. From annual eye exams to surgeries this should be your spot!

They are never on time, not even close. On the day of my appointment I waited over 2 hours. Also,…read morethey don't bother to tell you in advance that they are extremely behind schedule so you're stuck. It was an extremely impersonal experience. I don't even know what the doctor who did the procedure even looks like. You're truly just a number to them and considering that it's a procedure with your eyes I would've hoped to have had a better experience. Overall, it's a less than satisfactory establishment and if I were to have a redo I would've chosen another place to have LASIK.

the quality of the care that I received was amazing and the staff were very patient and helpful. I…read moreunderwent LASIK on a Friday and was back to driving the following day and at my follow-up I was down to a 20/25. I have been wearing glasses everyday since I was seven years old and it has been a huge relief to not have to worry about wearing glasses again.

I've been coming to the Isthmus location for 3 years now and have always had a pleasant experience!…read moreThe staff are kind, communicative, and quick to delivery my new glasses and contacts.

Horrible service. Insurance was incorrectly submitted causing another invoice being sent couple…read moremonths after receiving the glasses. Glasses came in 2 week later than promised.

Very friendly and efficient staff, technicians are proficient and knowledgeable, medical assistants…read moreare also great. And Dr. Solverson is just the best! He is an expert at what he does (he performed my cataract surgery and is treating me for a couple of ongoing conditiono) and I am more than satisfied with his service. Plus, he's a very kind, personable man and treats you like a human being. All in all, you get excellent care at Eye Physicians & Surgeons in Burlington, Wisconsin.

Dr Brower provides a thorough exam and definitely takes the time to answer questions and ease…read moretension...

Everything. Love Dr Joe. Office staff very professional and knowledgeable. I've been going there…read morefor many years.

Friendly staff! Everyone was on time with my appointment…read more Yes I needed a mask... but that is expected with any medical type of place right now. Had a quick eye exam and had my right eye checked out as I had some spots on it that were irritating me. Got it all handled and I am good to go! No complaints!

I went in and had an evaluation done and they told me I was a good candidate to have lasik done,…read moreafter the exit meeting with Nina who told me that if I scheduled my surgery even a couple of days past the treated quoted day they would honor a $300.00 discount for the procedure. So I scheduled it right then and there but I was not available to get it done on 3/31 I needed to wait until 4/2. So a week before my surgery I called just to confirm that the $300.00 discount was still going to be honored and the man told me no way. Be very careful what they say there and make sure you get it in writing before leaving.

Absolutely amazing! I cannot believe how I can see again. I highly recommend. I wish I would…read morehave done this a long time ago.

Excellent service and experience all around. The lady who assisted me was very knowledgeable and…read moreable to help with some difficult repairs and replacements. I would recommend their services to anyone who has any optical needs.

Fantastic team all around! If you're lucky enough, you'll have access to furry cuddles and play…read moretime with the resident pups.