Went in for red eye, which was a broken blood vessel. Called that day, and got in with no appointment, but was seen in 15 minutes, after waiting.Nice office staff read more

I thought they were great... kinda gave them rush order... arrived earlier than expected... Rochelle was super nice and helpful... called right back.. got text reminders... convenient... no hassle... that's high praise these days. Mahalo nui read more

I've been going to a lot of medical offices during our COVID-19 pandemic and the optometrists and staff here are far and above the most focused on patient screening, health, and safety that I have encountered. I can understand how some might view the process as being cumbersome and excessive but Based on my own experiences here I feel perfectly safe dropping off my dad, who is in a high risk group due to his age, and leaving him completely in their hands during his appointment. It starts when you are called the day before for pre-screening and told what to expect when you arrive for your appointment. You ring their doorbell and the staff will allow you in once they have ascertained that neither you nor any of the other patients will infringe on each other's space. Next, your temperature is checked, you are asked to wash your hands, and you are given a white rectangular plastic bin for your belongings. All exam rooms are cleaned between patients. All movement is coordinated so patients and staff do not unnecessarily pass too close. Honolulu Vision Care Center provides very good optometric services. Knowing they put patient safety first makes them even better. read more

AuLuni was simply Amazing in how she was able to prep me for all with Professional Aloha. My doctor eye/ vision visit with high tech updated equipment was impressive. MJ frames and lenses ( I love MJ's) selection was nice especially for my choice of MJ prescription lenses too. Thx read more

My family and I have been seeing Dr Nora Chan for about four years now .... she is a treasure !!! My mom had been to several well known eye Dr.'s regarding a pressure and something unusual in her right side ... no one could find anything and brushed it off, my mom went to Dr Chan and she validated something was not right after very thorough exams... she sent her for a scan where they indeed found a brain tumor ... my mom knew she wasn't imagining the oddness and we are all grateful for her so my mom can be monitored on a regular basis ..... since then my sister and I have gotten our "old age" glasses here and then when my daughter's pediatrician said she needed to see a eye Dr I knew exactly where I was going ... Dr Chan is excellent with kids too has helped my daughter with two glasses so far and ongoing care for her astigmatisms. I am forever grateful :):):) Mahalo Dr Chan and staff ! read more

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I first went here about 10+ years ago when the Honolulu Medical Group was going through a trying period financially and was downsizing its staff of doctors and assistants and specialists, so I decided to try this establishment as it was close to home. This place was owned and operated by Dr. Ede. I was met with friendliness and professionalism, and with never any signs of being 'unwelcomed'. Dr. Ede and staff have *always* been friendly. It is a treat just watching them meet and speak with clients, or walk-ins with inquiries---made it feel like you as a customer will NEVER be intimidated when you walk into the shop. I have had exams with both Dr. Ede and Dr. Chan over the years, and I would choose whomever was available on early Saturdays... as both were highly qualified and personable. As Dr. Ede has chosen to go into semi-retirement, the business was turned over to Dr. Chan recently with Dr. Ede now working part-time only. During the year, they always have a Oakley Open House (with a tent set out in front of the shop) to show off their frame designs, sunglasses besides being on sale for the only time of the year! They've got a wide assortment of inexpensive and also name brand designer frames, along with all other goodies like Varilux, Transitions lenses, etc. On Thursdays, they stay open until 6pm, so some years I took advantage of the late afternoon appointments. How great to have an eye appointment coming... it just makes ME want to come in without any hesitation ... it's just like going to visit good friends ! Sometimes, you may feel some sadness upon knowing or finding out that one of their staff members have left for other pastures... They have even improved their presence on social media and one can make/confirm eye appointments by email and/or texts! Dr. Ede deserves a standing ovation for bringing on board Dr. Chan back then, and the senior staff member, Laura. Aulani, Rochelle and Karen also have been there for several years and ALL have set the tone of excellence to the clients in customer service ! This business deserves more than 5 stars ! read more

My Dr. Louie has always been thorough in her work. I appreciate her very much and I look forward to seeing her again.

Dr Chan and her staff are just amazing. I am absolutely blown away by the care and service I have received from them. I have been having a lot of issues with left eye suddenly and let me tell you - it has been scary to deal with, painful, and I have been having a very hard time with it. Dr Chan has gone above and beyond to accommodate seeing me when needed, helping me navigate a plan to get my eye feeling better, giving me the re assurance I need during our appointments and answering all of my questions. She is a hard working doctor who truly cares about her patients and what she does, and it shows. Her office is very clean, neat and organized and I feel very comfortable here. I highly recommend you make an appointment with her if you need a regular exam or have something going on. Dr Chan, I cannot thank you enough for everything. We need more doctors like you in this world. I will definitely be referring all of my friends, family and clients to you. You guys deserve a 10 star review!! Aloha read more

My hubby and I needed new glasses. Costco didn't have appointments until next year and this was September. The appointment was for October so yay! The safety protocols were outstanding. If it's not your turn you wait outside. They ask screening questions beforehand and take temperature upon arrival. The exam was thorough. Their frame selection was excellent and I found a pair in my budget quickly. The glasses were ready in a week. I'm so glad Costco was backed up because I'd never think to go anywhere else. Now this is my new go to. read more

Yelp 100 Challenge #14/100 I would like to start off the review that I haven't been to Dr. Ede as a patient and got to know him through an event I volunteered for called "Rotary Saves Lives" on the 4th of July. There was a table that he brought out and we set it up together. From there he had a bunch of fliers, brochures, and an activity book for children setup. Then we went ahead and setup the eye examination in front of his place of business. I started to read through the brochures so I would know what to hand out to folks that came by, and he let me know which ones were really helpful and why. Then he proceeded to print out a sheet that is the ABCs for your eyes and getting the eye exam setup as well. Another volunteer showed up and he took the time to explain to both of us how to do the eye exam for children and adults. He was very helpful and really cared about helping people. On his day off he went to donate his time to help give folks exams and even donate blood too! He was very patient with me and the other volunteer and anyone who came to have an eye exam. Thank you Dr. Ede for taking your time to help the community. Aloha! read more

Honolulu Vision Care Center - Thank you Dr Ede for volunteering your time on "Rotary Saves Lives" w/Murray at Rotary of Windward Oahu and Rotary E Club Hawaii - Optometrists Near Me - Honolulu, Hawaii

Great visit as usual, friendly and professional staff but not overly friendly which irritates me. Even under COVID-19 the steps they are taking aren't over the top and burdensome. I think the office has stuck a nice balance between doing what is enough and not going over the top like some places. I've been to some places where they are going way beyond what is needed, they are doing things just to do things and it makes it a burden for staff and customer. I think when it reaches that point, at a certain time staff will start to get lax on cleaning because it's a hassle. The one thing I do like is the picture ID, I think that's especially helpful for the older patients so they know which assistant they are talking to. read more

With these extraordinary times, I found it necessary to not only update my appointment, but also obtain a vision certificate in advance of an upcoming appointment at the DMV. In the past I have gone to a competitor (Costco) for economical reasons. The staff and professional doctors at Honolulu Vision Center treated me with kid gloves from the moment I called them. Prompt, professional, caring, and knowledgeable. In these Covid-19 times, I really felt safe there. For a couple of dollars more, you owe it to yourself to experience this great company. Since I lost my insurance due to the pandemic, they offered me a same day payment discount. I give them the highest possible recommendation. read more

Hands down the most safest place I seen so far since COVID pandemic. They really have it all down to the social distancing, sanitizing, & PPE. Awesome job!!! read more

Called to see if they could take a walk-in as I was having some serious eye irritation. Even though they were busy, they had me come in and I was able to see Dr. Chan pretty much right away. Great staff support and Dr. Chan was fantastic. I will be back and recommend it to anyone based on my experien read more

Great doctor but her staff forgot to do my measurements & I now have to wait 14 more days to receive my glasses after they pressured me to get the expensive ones. It would be nice to pick glasses I want no questions asked & not be deterred or persuaded into getting ones I can't afford. It was giving car salesman vibes. read more

It's sad the way they treat long time patients. I'd rather drive all the way to Waipahu and see Dr. Ede. Newer staff seem inexperienced with a lack of attention to basic details like cleaning equipment between patient exams. Have yet to see Dr. Chan who seems to be at this location only on M/T/Th and doesn't do exams T afternoons. Treatment I received from other doctors and service when you arrive is mediocre at best. read more

Dr Chan and her staff are professional, courteous and helpful. They have their hygiene protocols very well choreographed. I felt comfortable and safe and appreciated the care given to their patients. read more

Dr. Chan and the staff at the Honolulu Vision Care Center are wonderful! I've been going to them for over a decade and they are always professional, knowledgeable, and friendly. She's up to date on the latest products and treatments that are best for my specific needs, and her recommendations have always been on point. read more

First time, I made an appt w/Dr. Ede and ended up waiting about half an hour. Fine, I get it, stuff happens, traffic, etc. When I returned for my follow up appt I was given Dr. Chan. I don't think it is right to specifically book one doctor and be given another one upon arrival without any heads up. Dr. Chan was fine, but when I make an appt with a specific doctor (not a procedure) I expect it to be honored. Once or twice after I scheduled an appt, and it was cancelled on me. Again, I realize stuff happens, but when my work schedule 50-60 hours a week varies and I get up early/make time for an appt, last minute cancellations (read: day before/day of) really upset me. Shame-- this location is so convenient and once I get in, the staff are all very pleasant... however, I don't feel they valued or respected my time and I will not be returning. read more

I went in today for my annual eye exam. I've been coming here for a couple years now and I'm very pleased. Previous to coming here, I had gone to Costco for my eye exam. I have to say, the eye exam here is much more thorough than Costco. It definitely makes a difference. They test your peripheral vision first, then read the charts, do the lens test for your prescription, check your eyeballs and then they dilated my eyes and took a picture of the back of my eye to make sure all was well. The staff here are always very friendly. They tell me about what is covered on my policy. They never scold me for waiting til the last day to get my eye exam in. And since it's the holidays they offered that I could keep my glasses through the New Year so that I wouldn't be without them for so long and then bring them in later to get the lenses replaced. They also do repairs (at your own risk) as I saw a lady come in while I was there to have a missing screw replaced in her glasses. read more

I was initially at the Waipahu location, but no longer working on that side. The staff was very friendly and assured me there was no problem for me to go to the hawaii Kai location. They were very courteous while trying to schedule my appointment, as I'm a very busy single mom with two toddlers and working. My younger sister also needed a appointment, they got us an appointment back to back of each other. Very friendly and easy staff to talk to! If you don't have an optometrist, MUST GO HERE! We really enjoyed our time at this office. And I don't say that a lot because some places and just so gloom. Thank you Dr. Ede and staff! read more

All the staff here are very friendly and helpful! You feel very cared and valued here. I had Dr. Chan, and she is absolutely wonderful. She is very thorough, and she will answer any questions you may have with great depth. I had my eyes dilated when I went for my exam, and multiple staffs asked me if I had sunglasses to make sure I'll be ok afterwards. When I was about to leave (with my sunglasses on), I was asked if my sunglasses fit ok. Actually, they had gotten loose over the years and had been meaning to get them tightened. She gladly cleaned, tightened, and even adjusted the slight crookedness for me! It saved me an extra trip to the store I originally got them from, so I was happy about that! I very much appreciated the staff taking the time to give that extra care. Highly recommend! read more

I highly recommend them!! This is my second year coming here. Excellent Dr & Stafff very through exam. Dr Chan lets you have a say in what corrective option best fits your needs . Staff fully explans insurance coverage as well all charges. Love the on line reminder & options of scheduling your next appointment on line as well as the option of receiving your contacts by mail BEST EYE EXAM EXPERIENCE EVER!! read more

Best eye care service ever. Highly recommend I have been seen by both doctors, Dr. Ede, & Dr. Chan on various occasions. Both were very helpful & most importantly very professional along with the staff. All of my questions were answered. Everyone is on top of things. i was able to schedule my follow up with out any problems. i appreciate the high quality & friendly service from Vision Care Center. I will be back! read more

Staff is always wonderful at this office but it took me a little over 2 hours for my check-up, and if I didnt speak up and ask if that was normal, no one would have done anything - since they said it wasnt normal and it just happen to be backed up that day. I had another Dr. and it made me realize how much I miss Dr. Ede.This other doctor referred to my pterygium (sp) as "the stuff on my eye," and I wondered what his experience was with dealing with patients with pterygium. Also, this other Dr. touched/stretched above and below my eyes as he assessed my eyes, and I felt uncomfortable since Dr. Ede never touched me when he was my Dr. and I think professionally, Dr.s should explain to their patients that they will be touching them, because some patients are sensitive to actions like that. Also, at the end of my visit, this Dr. stuck his hand out to shake my hand and I felt really uncomfortable having to shake his hand, - a very soft grasp- which I really didnt want to do. I will not be returning to this Dr. but will try to book with Dr. Chan next time because she has really good reviews. read more

Made an appoint with Dr. Ede, and ended up being seen by some young woman. I had to schedule two more follow ups, with the result of missing work, waiting forever at the office, and leaving wondering what was the point of it all. Never one saw Dr. Ede by the way.. I get the sense that they are milking my insurance coverage for all they can ( very persistent in try to get me to buy glasses since I am covered for it - even after telling them I had LASIK done and have 20/15!!!!) Would not recommend. read more

I ran out of contacts and Kaiser would not let me order more until I got an updated prescription which expired as of 1/12/15. I couldn't get an appointment with Kaiser for a few weeks out so I called Honolulu Vision Care Center. I always see the place when I'm at Safeway and it was the most convenient place since I live really close by. I made an appointment, came at the wrong time and they were pretty busy but were still very accommodating and friendly. I was able to get my full eye exam including my contact lens fitting and I even left with a bunch of samples and two different kinds of contact solutions. The service and care that I received from Dr. Chan and her team was above and beyond. I would never have received that kind of friendliness at Kaiser and even though I spent more than I would have at Kaiser, I'd come here for my annual next year. Thanks for the great service! read more

Excellent doctors and staff. My family and I see Dr. Ede and Dr. Chan and we receive excellent care from both doctors as well as the staff. I have had several serious eye problems and the staff was able to get me in immediately to see Dr. Ede. He had to refer me to a retina specialist because I had several small tares in my retina. I am so glad to have great doctors. read more

I have been coming to Dr Nora Chan for several years. Her staff is very professional and courteous. They take pride in knowing you as a person not just a client. Dr Chan always has time to answer any questions and is extremely thorough. I have moved out of the neighborhood but will continue to come back to Dr Chan and her staff for all my future needs. read more

Having just moved to Oahu and having some eye issues, the staff and Dr. Chan took great care in seeing that I was taken care of appropriately. Their comprehensive eye exam was just that, comprehensive. They go the extra mile in making sure that I was truly satisfied and are working with me and my former eye doctor back in PA to get the right glasses for me. Would highly recommend this office, staff and doctor. read more

Most of the staff and all of the doctors are excellent here. But I think they should be aware that one of their front desk girl isn't representing what they are- exceptional service and regards to their patients. I had nothing but good service for the two years I've been coming here. Her name was Tiffany or something . Young and naive. Rude service, her tone of voice and attitude in every word she says is such a poor representation of this place. It's not always what you say , it's how you say it. read more

I've been going to eye doctors 25 years. I've seen many. But Dt. Chan is the best. She's warm and intelligent, helpful, and goes avoid and beyond. Every year she take her time with my exam because my eyes are tricky and I have terrible vision. This year, I brought it in my 5 month old baby, and she took me right away, and catered her exam to work around my grabby baby. She's amazing. I picked her because I lived in Hawaii Kai, but I only saw her twice while there. Since then, I have moved to kapolei, to Waipahu, and settled in salt lake. I have never stopped seeing her. That's how awesome she is. Maybe Dr. Ede is good too, I don't know. But Chan is amazing!! The staff is all really friendly and helpful, the selection of glasses is good, although I'm mostly a contact wearer so maybe someone else would disagree. I would recommend Dr. Chan to anyone looking for an eye doctor. She's also very knowledgeable about lasix, for which I am ineligible, but she reviews it with me every year...just in case there is some amazing advancement ;) read more

Dr. Chan is amazing. She took the time to answer all my questions and give me advice on Lasik and PRK surgery. I never felt rushed like I do in most doctors offices. Punctual on my appointment time and great service by the staff. Perfect location and plenty of parking! read more

I have been seeing Dr. Ede for my vision care a few years now. He has been very patient, and takes the necessary time to carefully question and examine me in order to provide me the necessary corrective lenses that I require. Most importantly, he identified a condition in my eye that I had previously been unaware of, and that has now required regular visits to a specialist. For this, I am so grateful! Thank you Dr. Ede and Staff! read more

This office is fantastic! The staff greeted me warmly and welcomed me to the office for my first visit. The doctor is very friendly and explained everything to me as we went through the different parts of the exam. I would HIGHLY recommend anyone to come visit. They even helped me pick my frames when I couldn't choose between two pairs. read more

Great job - attentive and thorough staff! Dr Chan did an excellent job and went that extra step to ensure I was comfortable with lenses selections and the proper fitting. Mahalo! read more

Love Dr. Chan & her professional staff. Thorough, patient and explain things thoroughly.

The team at Honolulu Vision Care Center has always gone above and beyond to show there warmth and care every single time I've had to make an appointment for myself, my children and for my grandmother.. You will not get this personal kind of service if you go to those big name stores, these small island businesses is what keeps Hawaii, Hawaii!!! Ive been seeing Dr. Nora Chan as well as Dr. Ede when I first started going there and not one thing has changed from day one!! So for me that says a lot!!! So, if this office could get a five star rating they would surely get it from me!! read more

I just moved back from Maui (after 20 years) and reconnected with Dr. Ede. My family have been loyal customers for over 35 years! Best service, friendly staff and the doctors are second to none! read more

I made an appointment for a eye exam and to get new contacts. I walked a little over a mile to get to the appointment, only to be told that there was an additional fee of $105 for the "contact lens evaluation" that my insurance didn't cover. I asked what it was, and was told that the doctor looks at the contacts in my eyes to make sure of proper fit. My LA eye doctor never charged an extra fee just because I wear contacts instead of glasses. Seems to me like it's just another case of doctors coming up with random fees just to gouge more money from their patients. Ridiculous, and nice of them not to mention it until I was already there. I canceled y appointment. I'll go somewhere without unnecessary fees. read more