Had a great experience here! I was in need of a new optometrist and stumbled across Dr. Nguyen…read moreduring my research. The team was super friendly and helpful. They're also very punctual. I was running 4 mins behind due to traffic and they went ahead and brought in the appointment behind me since they were already there and waiting. Not ideal for me of course but great if the shoe had been on the other foot. It's a pretty cozy space so I waited for the appointment to wrap up by admiring the small town views and a few new pair of glasses. Dr. Nguyen was a pleasure. She was knowledgeable and made sure that I had just as much of an understanding of what was going on with my eyes. I didn't feel rushed at all going through my exam and she gave me thoughtful suggestions on my next steps to ensure that my eye health was being prioritized. I also appreciated that Dr. Nguyen sanitized the equipment before having me use each machine. At the front desk for check out, the woman who helped me there was also really patient as I scrambled to find my HSA card to pay. It started pouring down raining and she was even kind enough to walk me through the back door to my car so I wouldn't get as wet. I will be ordering my new contacts from here soon and was told the turnaround time is really quick. I look forward to receiving them and I am excited to have a new eye doctor.

The best eye doctor around. Staff and prices are great. We take our 90 year old mother.read more

A great experience. I ordered new lenses and they came in much earlier than promised. They were…read morevery careful to mark the new progressive lenses at the right place, before inserting them in the frame, to insure I would get the best results. They got my lenses right the very first time. Other optical shops, I tried in the past, always took several tries to get my fit right. My family will always use Optical Illusions for our future vision needs.

This place has moved from its old walnut hill rd. location to its new location inside the Saigon…read moremall in garland. On Saturday afternoon we walked in and met Stacy, one of the owners. She was so helpful and nice. She gave my husband several options, all really quality and name brand. My husband found a really cool pair of red and black Burberry frames. Stacy even gave them to us for a steal. He got glare protection and transition lenses and when it was all done we spent under $400. Then she let us know they would be done by Tuesday at 5. I have never had such amazing service. When I picked the up Paul was there to greet me and Was just as friendly as Stacy. I am so incredibly happy, and I will recommend them to everyone.

Amazing place to buy glasses and good prices Dr Ruiz one of…read morebest as well Joy and the guy who works in the lab

I have visited this eye care center for over 20 years. It has been all great experiences. Dr. Ruiz,…read morereceptionists, office managers, technician Daniel are all super nice, friendly and professional. I cannot think of any reason to not come back here again and again.

Super good eye doctor, have been seeing him for years and he is super detailed and knowledgeable…read moreabout his craft

Dr Hembree is very knowledgeable. His staff is also very professional and they did my eye exam in…read morethe best way possible. They made a pair of glasses for a family member with multi-vision and they work perfectly! I highly recommend Hembree Eye Care

Dr. Suder is wonderfully kind, gentle, and patient! My favorite thing about her was how she was…read morevery thorough when examining and explaining the procedures used to check my vision. As someone who tends to feel a bit of social anxiety, I was able to feel very calm and informed thanks to Dr. Suder. Bonus: She loves purple too Highly recommend visiting her! ‍ Thankfully, the staff are wearing masks and cleaning after the patients. Pro Tip: Your exam may take longer than expected just because the eye exam is very thorough, as previously mentioned. So it's best to make sure your schedule is free and to not have another event soon after your appointment.

Had an appointment and no one came and spoke or said anything for an hour. 4 patients showed up and…read morewent to the back but still no one spoke to us. Waited an hour for a 10:40 appointment. This is not the Chick Fil A of vision centers. Closer to Popeyes!!

Perfection in all! A few weeks ago I got a new pair of glasses and a new pair of sunglasses…read more They are perfect. I have a complex prescription and they were able to make it 100%. This is the best I've been able to see for over a decade. The process was easy and professional-from selection to fitting to fulfillment. And they are nice people! I could not be happier. If you need new glasses or any kind-go here!

i've gotten some very neat, unusual glass frames at Kingsley when a sales person there was showing…read morehim frame samples. ask when the next sales person is coming, if you want something different in a frame. service is very good.

Excellent experience here. The staff are as the name says friendly, professional, prompt! This was…read moremy second time here since moving to the area. I had a thorough exam, and the prices reasonable and quality top notch. Loved how the doctor took time to chat with me and the staff took their time with me in selecting my new glasses. Definitely recommend this place!

We love this place! We are always seen on time. Doctor Bautista is very easy to talk to and very…read moreprofessional. Her staff is great to work with!!!

Dr Safir and staff always make me feel at ease whether I'm getting glasses or contacts…read more They're always on time for my appts. They take time to answer all of my questions and They have an excellent selection of eyewear from which to choose. Highly recommend!

I told everyone at the office ahead of time--including via direct e-mail with Dr. Safir--that I…read moredidn't want a full eye exam because I didn't need one. That I wanted just a refraction for a new glasses prescription. They all knew this ahead of time, and showed they understood by telling me no matter how much of their services I received it would still be $75. Yet when I showed up they were somehow surprised, utterly confused, and didn't understand what I was talking about--like it was a perplexing concept and news to them. They were combative and pushy, and I had to struggle to assert and advocate for myself till I finally gave up because it just wasn't worth it. After the supposedly "mandatory" eye-puff part and the full eye exam without dilation (that was their only concession), Dr. Safir rushed me out of room when I had merely two questions. Apparently he had to meet someone more important (a consult?). If they hadn't forced the full exam and taken time with that, then maybe he could've addressed my two questions. Instead, he pawned me off on the front-desk. I don't want front-desk people answering my eye-related concerns. The whole experience was unnecessarily extremely unpleasant and unjustly made me feel like a problem client. Then they almost let me leave without my glasses prescription; I had to ask for it. I won't be going back.

Value is amazing! Check it out. LOVE this place and the people who work here. So very friendly…read more Even asked about my day today and my plans and what I was doing. They care and showed interest in me. Excellent service &.I wouldn't go anywhere else for my frames. Thank you for helping me look my best for my upcoming trip to Australia

They did a great job with my glasses. You won't find a better place to get your glasses…read moreprescription fill! They have a money-back guarantee!

After waking up with excruciating eye pain, I immediately called my ophthalmologist, where I have…read morebeen a patient for many years. They would not see me until very late in the day. No early emergencies would be accommodated, and were frankly very abrupt on the phone. I knew that eyes are serious business, and I could not wait. I called First Eye Care, as they had seen me once before, under similar circumstances, and they told me to come in immediately. The reception staff was so nice and I was promptly seen by Dr.Kumar. She was so kind and shared extensive information about my condition, a severe corneal abrasion, and provided excellent care. She confirmed that I should not have put off seeing someone as soon as possible. Needless to say, I gave my original eye care provider a second chance to step up, and now I definitely won't be going back. First eye care Downtown has my business going forward. I highly recommend them!"

Dr. Weikam is a great professional! Very thorough, goes all the way to help a patient achieve…read moretheir own visual goals! Whether in downtown or their Irving office!. I've been his patient for about 20 years... He is a pro in every way, shape and form....all the time!