I just seen Dr Hirsch in October, 2025. I asked him a few questions on my cataract, he was so rude, and told me, "what part of your brain don't read his lips" what a Ass. I felt he talked down to me and very un professional with his rude remarks. I am looking for a different doctor read more

Terrible wait times with lack of compassion especially with disabled and elderly patients

Be aware this company has terrible bookkeeping practices that may cause you needless personal stress. I had a procedure in 2021 which was covered by insurance. But the office didn't file the insurance claim claim until after the maximum allowed time after the date of service. Despite calls about this, Eye Physician Associates continues to send dunning notices. If this company can't even get their billing right, would you trust them with your eyes? read more

Hubby has to have double cataract surgery and saw Dr. B previously. He has diabetes and recently his vision became very cloudy. It was discovered he needs surgery. Sadly, this is one of the side effects of type one Diabetes. Dr. Hirsch was very professional and answered all of our pre-surgery questions. I found his manner professional and tactful. Our pre surgery instructions were very through and we were able to ask questions. The only thing I could say is maybe more patience could be given when eye mapping by staff. It's pretty hard to keep your eye open when there is an object being shoved in it. I will update on the surgery process which is only about a 15 minute surgery. read more

Eye Physician Associates - Exam room - Optometrists Near Me - Milwaukee, Wisconsin

Long waits. Once I was seen by Dr. B. 45 minutes late. When asked what the issue was, the response was traffic from the Mequon office to the Wauwatosa office. My worst experience has been with their accounting staff. I've had several issues with them. read more

The care itself is fine. The central scheduler should look for a new job if she's that miserable there, EVERY SINGLE TIME I call she's rude and i've been going here for years. read more

If I could give this place one star I would. I had some sort of IT issue going on and was sent there for a specialist opinion. When I got there the "doctor" came in, and looked at my eye, then left for like 20 minutes. When she came back, she had obviously googled what was wrong with my eye, and said she had no idea and would refer me to a specialist. I'm sorry you are the specialist? She gave me some over-the-counter allergy wipes, it was obvious it was not allergies and they charged me $84. I paid them cash and because I was so upset I didn't wait for my receipt. A few months later I received a bill in the mail for $83.99 and I called them to say I had already paid it and explain to them that this doctor did not know at all what she was doing. That she literally googled what was wrong with my eye, and printed out multiple scenarios, then she said I would need to see a specialist. I commented to whoever was on the other line that they were supposed to be the specialist. This person that answered the phone said they could not help me and. I requested a phone call back, nothing. I received a second bill. I called the number and got voicemail this time, requesting a phone call back, still nothing. I did pay the bill because I did not want to be sent to collections but still I'm waiting for a phone call back. I would avoid this place at all cost. They don't know what they are doing, they stole the cash that I paid my bill with, and then billed me a second time. read more

I've been going to Eye Physician Associates for years. My doctor here - Dr. Bruggeman - is stellar. I mean really. She is caring, attentive and oh so focused and sharp on details. I've also always had great interactions with their staff. Truly some great people that I feel comfortable sharing my health history with. It's important to be honest with folks who have your back health-wise. I work at my health. I mean really. It's a top priority to fight back against the ravages of aging in the quest for my best life possible. I have some eye concerns that I'm really proactive about because I enjoy seeing the beauty in the world! Imagine my delight when I got the great news of improvement on a cold January day. What a delightful reward for my work. Staff also coached me on an eye test which I'm sure helped me with the results during a tiring, exhausting process. What stops me from giving this location 5 stars are 2 things - 1. The location is very cramped with a ton of traffic which is not comforting at all, and 2. When I've had to take an afternoon appointment they always run behind but hey they are doctors - it's kind of endemic to the process! LOL If you can tolerate the cramped conditions and be patient during the delays, you'll catch a few glimpses of outstanding humanity and excellent care. My doctor is bi-lingual, and watching her work with Hispanic children of some of her patients is truly touching. Excellent! read more

I was at the Wauwatosa location. Dr. Hirsch was rather dismissive of my concerns. The day before my contact appointment, someone (no name given) left a message that I need to call them to schedule an appointment with a different doctor. Called back twice - no one knew anything about the call. I expressed my concern that I didn't want to show up for an appointment that wasn't happening Same thing next day when I showed up for the appointment - secretary checked with someone and said I was good for the appointment. After waiting 50 minutes I was told that indeed, I needed to make another appointment at another location! What a waste of time and energy. EPA has communication problems read more

Wow I've been here a few times and each time it's a long wait you have an appointment and they still tend to you late. The front desk staff is nice but the wait is a killer if you have other plans. So when you will be going here just make sure you have enough time to just sit and wait. Bring a book or a puzzle to stay busy or look at a few eyewear while you wait read more

Dr. Rosemarie Brueggeman has been my ophthalmologist and eye surgeon for about 10 years. She is the most caring eye doctor I know. She has performed multiple eye surgeries and procedures for me with expertise and compassion. My family also sees eye physicians in this practice, and they are all excellent. I highly recommend Eye Physician Associates! read more

Dr. Hirsh has a horrible bedside manner. I waited an hour for a 2 minute procedure. He didn't apologize but told me to go to another doctor! Instead of calming me down, he made me furious. I just cancelled my cataract surgery. I can't imagine him cutting into my eye. Wish I would have read these reviews before wasting so much time with him. read more

Marc D. Hirsch has horrible bed side manner. My father went there for the first time because of the threat of cataracts. Instead of being met with consideration he was berated and interrogated about past appointments. I would strongly recommend you reconsider before scheduling an appointment with Dr. Hirsch. read more

Just spent 15 minutes on the phone to make an appointment. I was finally given an appointment and was told that I had to speak to billing. The billing person could not find any reason why I was transferred to her. I was then told to call back for an appointment. I think not. read more

I came in on 1/11/17 with an object in my eye. The wait in the waiting room until I actually saw the doctor was way too long (almost an hour). Dr. Yang was awesome and took care of my problem quickly, painless and efficient. Dr. Yang is awesome. read more