Ben did my nails and I'll be coming back ASAP! Fast, but not sloppy! This place should have more…read morestars, the workers are great and the work they do is amazing. The pricing is super fair too.

Totally unprofessional my girlfriend came there today asking to have her foot just scrubbed and a…read morePolish guy took off all the acrylic and polish then said we wasn't going to complete her leaving her with a chipped and crack nail half a hand done she told the manager and got a response of "come back tomorrow no one here they all leaving so just come back tomorrow " what manger let the employee leaves without finishing a job they started or leaving the product how they found it this is just unprofessional and I wouldn't recommend at all I'm highly pissed.

All Cory was amazing. All was good and above. Neat and clean. On time…read more Massage a plus

I made an appointment for a specific time with Julia and was even texted twice to confirm I was…read morecoming--only to show up and find her already working on someone else. Completely unacceptable. I was told to wait and ended up sitting there for over 15 minutes with zero urgency or explanation. Clearly, appointments here mean absolutely nothing. If you're going to double-book or ignore your own schedule, then stop wasting people's time with pointless confirmations. This was incredibly unprofessional and disrespectful. Don't bother booking an appointment here unless you're okay being treated like a walk-in.

After reading a lot of mixed reviews, I decided to check out this place since my parents come here…read moreall the time. I'm pretty particular about my salons, but there wasn't much to critique. One suggestion: instead of having the TV stuck on an advertisement channel selling smiles and pain relief products, it might be more enjoyable to have a Netflix show on repeat or some music playing. You've got teenagers working here, so I'm sure they could easily set that up. But really, it's just a small thing. The salon is family-owned and operated, so the atmosphere is more relaxed, as you'd expect. My mother and I came in without an appointment and were seated right away. The technicians took their time and did a thorough job. It was nice to feel relaxed and pampered. I'll definitely come back when I'm in the area again.

I really wanted to make this my new regular nail place.....but I have been there twice, and twice…read moreleft with an injury on two separate occasions. This time around, I was cut pretty severely, my cuticle got sanded off by a spinning tool used carelessly. It was quite painful for several days. The lady who did it barely even mumbled an apology. I got painful and bizarre cuts on three of my fingers, underneath the fingernails, done by a cuticle trimmer tool which she used under the nail. Ugh. Never going back. Pretty sure many of these practices are not allowed by the health department....

I have been looking for a new nail salon in Plantation and since I was already in the shopping…read morecenter I thought I'd run in to Venetian and check prices and see about making an appointment for later that afternoon. There were several friendly women at the desk and I asked about getting a gel manicure and a regular pedicure. I also wanted an extra coat for protection. They made a point to look at my nails first to check out what I had on. I was quoted $45 for the gel manicure, & $5 for the extra strengthening coat, plus $35 for a pedicure. I made an appointment and arrived on time a few hours later. They have numerous stations and the decor is very nice. All the technicians were wearing black. I was introduced to Jenny and told to choose a polish color. Jenny led me to her station so she could remove my previous gel polish. While the gel was soaking off, she moved me to a pedicure chair. There were big screen TVs around and she brought me a bottle of water. The water in the tub started out cold., but after it warmed up I received an amazing pedicure! The polish looked great and my feet and legs were rubbed with lotion and then wrapped in a warm towel . (The massage chair was nice too!) When I finished it was $80 as quoted and my fingers and toes look great! I think I may have found my new nail salon in Plantation!

This experience was my fault because I ignored my instincts and didn't bypass this place. Wanted to…read moregive them another chance. Customer service was extremely disappointing. Prices aren't clearly displayed, which caused confusion from the start. My nail technician was Annie, and she rushed through my manicure. I asked for a white tip with a gel top coat. The staff at the front desk asked if I wanted hard gel, and I said yes because I'd never heard of it before and assumed they were recommending the right service. How was I supposed to know the difference? When I questioned the service, Annie told me I was wrong because I hadn't explained what I wanted correctly--even though she wasn't at the front desk during the conversation. She then told me I should have come to her directly. That's not something you say to a customer, especially when I didn't even know who my nail technician would be. I also didn't appreciate her attitude. Within a week, my thumbnail chipped and broke off, and black marks started appearing under some of the white tips. I returned to have the issues fixed and asked to speak with a manager, but it felt like talking to a wall. Annie repaired the two damaged nails but then told me that hard gel "wasn't for me." My response was that the problem wasn't the service--it was the application. Shortly afterward, more nails started popping off. I ended up going to another nail salon, where I paid $5 to have the one nail repaired, and I also had to buy press-on nails to match. I spent $65 at Venetian, plus more money afterward, for a total of about $80. What a waste of money. I will never return. This business needs better customer service and better training.

I have had multiple bad experiences at this nail salon. The last time I went, I brought four…read morefriends with me, and the service and communication from the staff were terrible. Because of that experience, my friends decided they would never return to this location. Additionally, there were extra fees that were not communicated to us beforehand. Today, I decided to give them another opportunity. I scheduled an appointment for 6:45 PM, but when I arrived, my nail technician was just starting to work on another customer. He then told me my wait would be 20-30 minutes, despite having an appointment. I am very unhappy with their service and the rudeness of the technicians. I highly discourage people from going to this nail spa..

Under new management and the service was amazing. Young new owners, and they are really putting a…read morelot into it. Nice, fun & friendly and up to date with all the latest trends. Reasonably priced. Danny greats and makes sure everyone is taken care of. Henrry was my nail technician. Best pedicure ever and my nails look wonderful. Quite a team. I've been to several salons around here, I finally found my place.

I used to walk-ins here whenever I needed my nails done for a special occasion, however, after two…read morebad experiences in a row I have stopped going. I understand that they will be some wait time as a walk-in, which I am completely fine with. However, if you say it will be a 15 minutes wait, and that turns into a 50 minute way we will have a problem. I would rather the front desk just be more honest about the wait time, or just say that they are too busy for walk-ins at the moment. I would understand if they were too busy to take me, but I would rather know that waste so much time waiting and waiting for a technician.

I used to go this nail spa when it was owned by other people and it was a great experience but…read moreunfortunately the energy, service, and quality of the work was not the same this time around.

The language barrier was annoying. I asked questions about the different services and got not what…read moreI ask for. Then after the lousy service she sat there on her phone and had the loudest conversation. It was so annoying. I will not come back to this place ever again. 1 star is to much

I've gone multiple times and have unfortunately been disappointed in every design and nail service…read more They do great pedicures which is why I kept a few more stars! Before starting any appointment I've constantly asked if they do designs and show them the photos I am interested in. They have always said yes they can but I wish they would have told me they didn't understand or couldn't do it. I just kept being told yes and being pushed through the appointment. I also asked for my nails to be cut since they are too long for me, and then they didn't cut them but instead decided to file them down. I attached reference photos to one of the designs I was looking for and then what I had received. I only showed one for nail tip reference and the other for the face. The literal tips of my nails were painted instead of normal tips being painted on and they wouldn't add a base color to make the sparkles layer and show. They tried to paint the scream face but didn't understand the reference and didn't realize it needed to be a face with a mouth. Every time I questioned them during my nail service I was reassured that they understood. I was just so disappointed and really wish I would have been told no in the beginning as I would have went somewhere else.