Such a great spot! Clean and quiet. They work quickly and do an exceptional job. Vivian is great!!read more

I have been going to the same nail salon for years, but recently had been disappointed with them…read more One morning, I decided to just take a chance on a new salon. I called to see if they took walk ins and vivian told me I could come right then. I walked in and the atmosphere was warm and inviting, the place was clean and smelled nice. I showed Vivian a photo of what I wanted, and she delivered. The nails she gave me were better than the inspo pic. I didn't feel rushed or pressured to add on anything. I will definitely be back.

Leslie is a God send! She is warm and welcoming. Her studio is clean and so comfortable (I dozed…read moreoff) while she qas doing my brows. Her expertise waa evident in the outcome of my brows. Im very happy with them and her! She is a full body waxer, as well, and accommodated, my lip and chin. She also gave me great advice on natural oils that can help my eczema. I highly recommend her.

Leslie is amazing. I wanted my natural brow shape to be tidied up and maintained, and she did a…read morewonderful job. Her brow-waxing technique was precise and didn't cause me to tear up. She is friendly and lovely to talk with. 13/10 no notes. :)

Niki is truly a goddess! She is professional, experienced, and so good at what she does! She is…read morealso a beautiful person, inside and out, and is simply lovely to talk to. She will make you feel completely at ease and take care of any waxing needs that you have. You really cannot go to anyone better! The best of the best!! Thank you, Niki!!

I began coming to Waxing Goddess around 2012, and Nikki did a fantastic job. I ended up moving…read moreout-of the area and had numerous bad experiences with so-called waxing facilities. Once i moved back to Ventura County she was my first stop. She's fast efficient and it's almost painless. I would highly recommend anyone who needs waxing services come here. Also the ambiance in her facility very clean and relaxing.

Everyone who works there is super sweet and Sydney is an amazing waxer. She makes you feel super…read morecomfortable and lets you know how each strip works. The overall vibe was great and it's a very clean place.

Unfortunately my experience was not good, my waxer was Ashley, she left so much hair left over on…read moremy Brazilian it basically looked like I shaved and was prickly and she did not get in there good, very rushed , very painful, a little rude, and not good vibes with her. She basically blamed me for a bad wax job she did. Also they originally scheduled me with a "top waxer" Sydney only to tell me when I got to there that I would be with Ashley and they couldn't disclose if she was experienced waxer. I know that they place their waxers in tiers so I was hoping to get a top waxer. Sigh I don't think that I would go here again. I don't want to be left feeling and looking like a cactus.

I am thankful to have found Rachel at Benefit Cosmetics Browbar Macy's. Rachel actively listens,…read moreis professional and precise with my eyebrows. She is engaging, calm and asks questions throughout the process. I have sensitive skin and never leave with redness. Rachel provides a little extra eye and nose mask - a bonus! I strongly recommend Rachel - she is my go-to!!!

Jeannette is great! I used to go to Jennifer at Senna in Westlake, who was wonderful but they…read moreclosed a while back. I tried a waxing place nearby with good reviews, but they did nothing for my brow shape. Jeannette has a real eye for detail and makes your brows look their best. She does waxing, tweezing or threading, and it's reasonably priced. Only thing I regret is not bringing more cash to tip with. I thought I'd be able to add a tip at the register but it didn't prompt me (maybe a glitch, or maybe that's always the case, not sure). Highly recommended! The brow bar is on the first floor of Macy's in The Oaks mall at the Benefit counter. P.S. My profile pic is before I went to Jeannette so don't judge her work by my picture ;)

They are still open because of COVID and all are following all the safety! I'm just visiting but…read morelove coming here every time I visit my family. They are all so nice and always do a terrific job for such a decent price! Right now because of covid they have you wash your hands immediately and take your temperature. Everything is spread out and masks/ plastic shields are there to protect you. I can't say enough great things about this salon! Will definitely come here again! $55 for gel manicure and regular pedicure

I never wrote reviews but I got really disrespected from coming in for my appointment. Emily is…read moregood friends with my mother but today she really was very beyond rude to me. I'm the daughter of my mom that Emily is close with. When I came in! She gets up and starts to say "what do you want to do?" I reply back that "I want only white and to go shorter" she comes and says that "I'm confused, and can't speak well." She starts to say that "if I want only to cut only and no paint, and no refill." Which made me nervous and kept saying "ummm" nervously. She kept getting a little annoyed because I kept saying "umm" which I just want to cut shorter and get white only. My mom made an appointment for me to get refills. She knows what I'm getting. What got me upset is when my mother came in the lady started to laugh like it's funny I can't speak well as she points out. She told my mom that I can't speak and kept saying "umm". I was just nervous and confused about what was going on. My nails aren't even good at all. She did my nails that aren't even at all. Some are square like sharp square but others aren't even square at all. Especially, don't come there because she told me that she doesn't care about my feelings. The way she said it was beyond disgusting! I never seen bad behavior with a nail tech. She really is rude and will be losing her customers of how she is! Today, she lost 4 people at the same time! She thought I was gonna hit her like I'm not a type of person who fights. I was trying to express how I felt uncomfortable. She really didn't care about me, or any customers feelings just her business! Don't waste your time coming to a place that you'll get mad disrespected for no reason! Find a good place instead and have better customer service!

I don't do self care often, but a facial and wax my unwanted neck hairs and I feel refreshed and…read moreready to face the day with a new confidence! I'm only coming here from now on!

Paige is knowledgeable and professional and made me feel 100% comfortable and relaxed. She…read morelistened attentively to my skincare concerns and had great recommendations for products that would be beneficial. The facial was wonderful and I have now had several with the same attention to detail. I have also used Paige for waxing. She is amazingly efficient and thorough. I can't say enough about her. I highly recommend her services.

I don't understand a business. It doesn't answer their phone and also a business that has one phone…read morenumber for Yelp another one for Yellow Pages and neither of them work. I had a friend recommend this place and I would've loved to come here but over a matter of two hours today, I couldn't get a hold of him so I'm giving them a thumbs down for their customer service.

WOW wow Wow. Recently when here and I'd loved it. I thought it was just a nail salon but actually…read moreit is a hair salon. I actually was going to Supercuts and I stumbled on this place. Much cheaper, more professional and much better stylist than Supercuts. If I would say if you need any thing done to your hair or your nails I would run to this place from anywhere in Ventura county. I can't tell you how happy I was how satisfied I was with the cut and color. The owner is just a lovely lovely lady. I can help stop with raving about this place.

I've never been happier with my nails. It took me a long time to find someone I truly trusted, and…read morethen I found Kenneth. From the very first appointment, I could tell he genuinely cares about his work and his clients. Not only have my nails never looked better, but the designs are always incredible. Kenneth is extremely attentive, takes his time, and makes sure every detail is perfect. He never rushes through an appointment and always checks that I'm happy with the design along the way. One thing I love is that he adds his own little creative flair to each set, which always takes the final look to the next level. Beyond his talent, Kenneth is professional, patient, and passionate about what he does. His attention to detail is unmatched, and the quality of his work speaks for itself. My nails consistently last, look flawless, and receive so many compliments. If you're looking for a nail artist who truly cares about his craft and goes above and beyond for his clients, Kenneth is the one. I honestly can't imagine going to anyone else.

I went to Top Nails for the first time yesterday. I called in the morning and was able to make a…read moresame day appointment. I was very nervous about going because you never know what you're going to get at a new place. The parking is a bit of a challenge because it's a very busy shopping plaza. I was able to get a spot as someone was just leaving. Walking into Top Nails, it is a very busy business but everyone was happy, so that's a good sign. My tech was a bit late, but Steve came to file off my nail color and prepped my nails, apologizing for them running late. I didn't mind, but his concern was appreciated. My appointment was with BinZ who was very friendly. I needed a bio gel fill, and he really impressed me! He was very thorough, and did a TERRIFIC job! I booked another appointment with him for 2 weeks later. He will definitely be my go-to person! My only negative experience was when I went to pay. There were at least 3 girls behind the counter doing their accounting for the day. Not one of them addressed me or offered to assist me after I gave them my charge ticket. (Note: They take cash, check or Zelle only since they don't have card reader.) Since it was my first time, I wasn't sure how to proceed but soon figured out that I could use their tel# or QR code to Zelle them. Overall, the staff is very friendly. My nails turned out beautifully, and I will definitely come back! Thank you, Steve and BinZ, for the very warm and quality service!

I had the best experience at the Thousand Oaks Laser Away! First off, Shayna personally helped me…read morefigure out that I still had a thermage treatment in a series that I bought, and she let me know I could do it at any location which is amazing! (Get thermage, it's awesome) We then discussed other treatments and I decided to do microneedling first because I had been wanting to try it. I went for it yesterday, and I saw Christy (K?). She was sooooo good. So knowledgeable, and o felt so comfortable and taken care of. We talked about Botox and I decided to come back the next day and see her because let me tell you, she knows what she's doing. I could tell just by how she was talking about it. I have been getting Botox for 20 years and I can safely say she blew me away with her skill and techniques. She knows all the secret places and how to do it without bruising!! Go see her asap. I can't wait for my next treatment!

I've been a customer here for a while and have generally had positive experiences, which is why…read moretoday's visit caught me so off guard. The whole thing felt like something out of a sitcom. At first, I wanted to laugh, but the longer it went on, the more uncomfortable I became. When I arrived, I was told I wasn't on the schedule, even though I had made my appointment earlier that day. After switching computers and asking for additional information, the receptionist eventually found my appointment. From there, things got awkward. I understand people come here for laser hair removal, and it's nothing to be ashamed of, but there were other clients sitting in the lobby and it felt like my treatment details were being announced for everyone to hear. The receptionist has one of those voices that really carries, and I repeatedly heard "lip, cheek, chin" being announced throughout my check-in process. To make matters more uncomfortable, there was a lengthy discussion about whether I had any underarm sessions remaining on my package. I questioned it because I thought I still had some left, but instead of a quick explanation, it felt like my entire service history was being reviewed out loud. I was asked multiple times if I wanted to look at the computer screen and review appointments, but honestly, I just wanted to move on. Maybe I'm overly sensitive, but hearing discussions about facial hair, treatment areas, package balances, and hair regrowth in a public waiting area made me want to crawl into a hole. Yes, I have hair on my lip, cheeks, and chin. That's literally why I was there. But I'd prefer not to feel like it's being broadcast to the room. What made the experience especially disappointing is that I walked in excited about the summer sale and was fully planning to purchase additional treatment packages. By the end of the appointment, I felt so uncomfortable that I just wanted to leave. Buying more services was the last thing on my mind. When I finished my treatment, all I wanted to do was leave and avoid the front desk. I was again offered a review of my appointment history and encouraged to schedule my next visit and then was told that I should really be consistent to avoid regrowth. I know everyone was trying to be helpful, but at that point I was ready to walk out the door with literally the door open and one foot out. I just kept smiling and saying no thank you, but it felt like that wasn't a good enough response. I think I was especially surprised because I've always had great experiences with Shayna, who has consistently been professional, discreet, and made me feel comfortable. This experience felt very different. The treatment itself and the nurse giving the treatment was great, but I hope management takes this feedback to heart. A little more discretion when discussing clients' services and treatment history in the lobby would go a long way in making customers feel more comfortable.