I needed new glasses was greeted by the receptionist, got my exam the Eye Dr. Was very thorough and…read moreknowledgeable, and then purchased my glasses. I thought the process was quick, easy and affordable in price.

Very fast and accurate! Front desk staff was brilliant (maryanne and friend)…read more this is much cheaper than my family eye doctor! 10/10 recommending to my whole family

The staff at Eyestyles were extremely helpful helping me pick out new frames. I would never have…read morechosen the frames that Dr Clarkson found. They fit my small face perfectly. Eyestyles has so much inventory/ frames to choose from! They have a large number of small frames for smaller faces - something that is hard to find! Their attention to detail makes such a difference - from considering the weight of the lenses to actually fitting the glasses. I highly recommend them for finding your next pair of glasses.

Tesh is the Best by far! Thank You Soo very much! Took care of me and my wife's optical care needs!…read moreSee you tomorrow!

It is with a bit of sorrow I have to write this review because I have done good business with this…read morecompany on several occasions. Recently I brought some office glasses for repair where a hinge broke. After a while the same side broke again. I called to follow up and learned I was still under warranty. Whomever I spoke with seemed to be kind as usual. I brought the eyewear in on Monday and was immediately put off by the person behind the counter doing whatever he was doing. He spoke rather dismissively telling me he would be with me momentarily without actually looking my way. After he continued doing whatever he was doing at the computer he asked me what I was there for. After getting my name and looking me up, there was a bit of confusion as to how my name was listed. Again this in itself was not an issue for me but his attitude was stone cold I "DON'T WANT TO HELP YOU!" Once he found me he looked at my eyewear and immediately said, "OH THIS BROKE WHERE THE PLASTIC IS, THERE IS NOTHING I CAN DO TO FIX THESE". No customer service, empathy nor reasonable expression from one human being to another let alone a customer. This was all I could think about. Then he said, "I could bond them but I doubt it would last a day. Sorry!" It was a very sarcastic "sorry" - more like a f&^! you 'sorry.' It was at that moment I realized i needed to get outta there before I went beyond my own personal character. I took my frames home and added a little super glue to the point of breakage. I'm glad to say its been over 48 hours now and I've worked in them for some 22 hours since Monday without a problem. The glue is sturdy and I am satisfied with my own limited 'craftsmanship.' The fact that he didn't choose to make a fix for me is one thing. I find that disappointing in itself. But the fact that this man with a nasty ass attitude spoke to me like I was a worthless waste of his time has me rethinking whether I will ever seek out their services again. To reiterate, this was my first negative experience as opposed to the many times I've been there and received friendly service. I could imagine several reasons why this could be which I won't mention. One I will mention is I had just cut my grass before driving to the store on my lunch break. Perhaps he thought I was a hobo. But again, regardless, I am still seething when I think of how this person summarily dismissed a person who takes pride in spending money with good businesses. I was taught in the first grade not to judge a book by it's cover. I would have asked this person his name. But I was so put off even now I don't care.

Definitely my favorite place to get prescription glasses from now on. I was told by another…read moreoptician that they could get my glasses done in 4 weeks *meh* so I went to Eyeglass Wearhouse instead and had my glasses ready in 2 days!

I've been visiting JCPENNEY optical for years and will continue with my family. The staff here are…read moremore than willing to help when choosing glasses and Dr. Bowen is friendly, professional, and knowledgeable. They have taken the time to know my family, work patiently with my children, and gain our trust. We love the staff at this location and will be back again next year when we are due for eye exams again.

Date of Visit: August 9, 2022…read more This is my and my spouse's second visit to JCPenny Optical and both times we were attended to by Patience Jegbefume, Optical Manager. Each time the Optical Manager was prompt, professional and pleasant. The first visit was for my spouse to order new eye glasses and for my having new prescription lenses made and installed in existing frames. Our experience with Patience Jegbefume assures that JCPenney will be, for the immediate future, our source for optical needs. My spouse and I are very pleased with out eyeglasses.

This is in regard to my OVERALL Warby Parker experience and not necessarily Easton. I cancelled…read morethe order but clearly the customer service rep continued to not listen. I changed the address in the record LONG before the order shipped but the glasses will still be sent to my old house. Warby Parker is really terrible and I will return the glasses IF they are ever received......which I doubt they will be. The incredibly rude customer service rep simply talks over you and from a script having nothing to do with my question or concern. At the end of the unbearable conversation with this less than professional person, I cancelled the order and I would bet $1000 the order never got cancelled. STAY FAR FAR FAR AWAY FROM WARBY PARKER - it is not easier; it is not better and it is not cheaper. It is just hours and hours of a nightmare dealing with this company.

First of all I just want to start out by saying I have been going to Warby Parker for 3 years now…read moreand I will never go anywhere else for my glasses. I stopped by today because I broke my glasses after having a bit of a fall. I went in and talk to Christine (Maybe Christina) at the counter thinking my glasses were trashed and I would have to get new ones. But she was really nice and helpful and fixed them right up for me. Warby Parker had the best glasses and the best people working for them! If you need glasses you totally should come here!

Exemplary customer service and resourcefulness from all the employees. One of the ladies patiently…read morehelped my sister for a whole hour helping her put contacts on for the first time. The doctor is very understanding and helpful. The place has great selection of glasses and at a great value too.

I need to recognize the exemplary customer service provided by Optician Chrystal Johnson. My…read moreelderly father came in to the Vision Center with a new prescription written by the optical department at a large local university. Ms. Johnson spent a lot of time helping my father select the best frame and lens combination for him. When the ordered glasses arrived, my father experienced double vision while wearing them. After a follow up appointment at the university, it was discovered that they had written him an erroneous initial prescription. After obtaining a corrected prescription and explaining the situation to Ms. Johnson, she offered to replace the original lenses with the new prescription at no charge - even though the error was not made by Walmart. The new glasses are prefect and thanks to Chrystal Johnson going above and beyond with her customer service, my father (and the rest of the family) couldn't be happier. Thank you!

Superb customer service and the most bomb frames ever. Love these ladies and products. Everyone…read morecompliments me on my frames.

They have the best selection of glasses the frames are always funky and fresh. Styles only come in…read morea limited amount and new styles come out every few months. With the selection changes you would most likely not see someone with your same frame which is great.

Dr. Vanderhorst is just the best. She helped me find glasses for my tricky astigmatism (and no one…read morehad been able to for six years before that). Today she saw my 19 year old autistic daughter. She and the whole staff was so respectful, knowledgeable and kind. It's not always easy for an autistic person to do these types of exams and my daughter pulled through like a champ with all their support. We will definitely be back!

The staff here is amazing and very friendly. I have been going here for years as well as my…read morefamily. I see Dr. Molly who is the sweetest kindest and knowledgeable eye doctor I have ever seen. I staff that helps you pick out glasses are always so helpful with picking the just right pair of frames. I highly recommend this place here in Hilliard right off of Cemetery Road.