I took some time off work to get a routine eye exam so I could renew my contact lens prescription…read more I went in and waited 20 minutes before I asked the receptionist how far they were behind. She told me it would be 30 more minutes. I got there two minutes early. A 50 minute delay in my humble opinion, warrants a phone call to let me know they're running late. Or, they could've at least told me when I checked in and sat down. As it was, I was out of time and had to leave to return to work. Unless you're bored, and have all day to wait in their waiting room, don't expect them to keep your appointment time. They were also late the last time I was there I figured it was a fluke. The doctor's time is important. Yours is not.

A bright and beautiful showroom! With an abundance of frames to choose from. Sarah was energetic…read moreand very knowledgeable! Highly recommended

This place is just wonderful. I got some weird infection or reaction in one of my eyes and had…read moreinitially gone to an urgent care. At urgent care they just told me I had pink eye which I knew was completely wrong, and so I reached out to shamrock. They squeezed me in immediately and actually looked at my eye, took pressures, everything. I saw Dr Delmore and she was just so empathetic and thorough, and gave me the correct diagnosis and medication. She 100% will be my go-to from now on. I had only come here once before for an eye exam which was also great, but I appreciate the peace of mind knowing where to go if I have any other eye issues. I also do order glasses and contacts here, which has also been a great experience.

Staff is great and services are always fast and efficient. Bobbi Nakamura is especially…read moreexceptional. Highly recommend.

My experience with this Pearl Vision was the exact opposite of poor Abby M. I enjoyed a very fast…read moreand efficient check-in, pre-screening, and eye exam. The assistant and the optometrist were friendly and personable without being annoyingly so. They didn't keep me waiting forever even though there were other patients around and I really appreciated that. I had budgeted an hour for the appointment, based on past experiences with other places (*cough*LensCrafters*cough*) and in just under 30 minutes I was good to go. The lady who ordered my glasses for me ran the process multiple ways to find the cheapest ordering option for me and helped my indecisive butt pick out a pair that looked really great on me.

Dr Bell is the saving grace of it being 1 star. She was fabulous…read more The experience since ordering has been unorganized to say the least. After being told 2 weeks approximately, I called to check status. First it was "it shows you picked them up yesterday" then it was "the lab lost the order, sorry." A supposed rush was put in to which I was told it would be another week. Another week goes by and here we are with more excuses as to why they're not ready with zero accountability & zero help with any credits. No empathy or responsibility taken...just "well they're just really busy with back to school & nothing we can do about it." Can people not CALL with updates on delays? Should a customer have to call after 2 weeks for the company to realize there's a lost order and nothing's been done in 2 weeks in terms of progress? Just get the prescription & go elsewhere for glasses.

We just love Costco and here's another really good one…read more We were in the area so we thought we would stop & shop. I bought mushrooms, cottage cheese, coffee, granola, green beans and on and on. When I got to the till I was asked if I found everything and I said no, couldn't find scallops. They said the just came in and ran back & got me a bag. Instead of holding up the line, a supervisor checked me out on a separate till. A+ service!! As Arnold said, 'I'll be back!'

Very pleasant and helpful staff. Perfect pace to purchase car tires and then have free rotation…read moreand flat repair (if necessary!)

Dr. Vanderhorst is just the best. She helped me find glasses for my tricky astigmatism (and no one…read morehad been able to for six years before that). Today she saw my 19 year old autistic daughter. She and the whole staff was so respectful, knowledgeable and kind. It's not always easy for an autistic person to do these types of exams and my daughter pulled through like a champ with all their support. We will definitely be back!

The staff here is amazing and very friendly. I have been going here for years as well as my…read morefamily. I see Dr. Molly who is the sweetest kindest and knowledgeable eye doctor I have ever seen. I staff that helps you pick out glasses are always so helpful with picking the just right pair of frames. I highly recommend this place here in Hilliard right off of Cemetery Road.

I am looking for some new eyeglass frames for progressive lenses. I looked on Yelp & saw Mill Run…read moreVision is recommended. So I drove out to the business. The receptionist told me they work by appointment only. Nobody was there but her $ she would not let me check out the frames. She states they are by appointment only & I can make one & come back! Are you kidding me? Talk about horrible customer service. Ugh. Stay away. Her attitude was terrible. Like she would be doing me a favor to let me come back.

From the owner: The Styles You Love. The Care You Trust…read more Dedicated to quality eye care, Mill Run Vision Center offers comprehensive eye care services in a friendly, caring environment and the leading designer eyewear. All examinations are performed by Dr. Schecter and tailored to each patient. Call us today.

It is with a bit of sorrow I have to write this review because I have done good business with this…read morecompany on several occasions. Recently I brought some office glasses for repair where a hinge broke. After a while the same side broke again. I called to follow up and learned I was still under warranty. Whomever I spoke with seemed to be kind as usual. I brought the eyewear in on Monday and was immediately put off by the person behind the counter doing whatever he was doing. He spoke rather dismissively telling me he would be with me momentarily without actually looking my way. After he continued doing whatever he was doing at the computer he asked me what I was there for. After getting my name and looking me up, there was a bit of confusion as to how my name was listed. Again this in itself was not an issue for me but his attitude was stone cold I "DON'T WANT TO HELP YOU!" Once he found me he looked at my eyewear and immediately said, "OH THIS BROKE WHERE THE PLASTIC IS, THERE IS NOTHING I CAN DO TO FIX THESE". No customer service, empathy nor reasonable expression from one human being to another let alone a customer. This was all I could think about. Then he said, "I could bond them but I doubt it would last a day. Sorry!" It was a very sarcastic "sorry" - more like a f&^! you 'sorry.' It was at that moment I realized i needed to get outta there before I went beyond my own personal character. I took my frames home and added a little super glue to the point of breakage. I'm glad to say its been over 48 hours now and I've worked in them for some 22 hours since Monday without a problem. The glue is sturdy and I am satisfied with my own limited 'craftsmanship.' The fact that he didn't choose to make a fix for me is one thing. I find that disappointing in itself. But the fact that this man with a nasty ass attitude spoke to me like I was a worthless waste of his time has me rethinking whether I will ever seek out their services again. To reiterate, this was my first negative experience as opposed to the many times I've been there and received friendly service. I could imagine several reasons why this could be which I won't mention. One I will mention is I had just cut my grass before driving to the store on my lunch break. Perhaps he thought I was a hobo. But again, regardless, I am still seething when I think of how this person summarily dismissed a person who takes pride in spending money with good businesses. I was taught in the first grade not to judge a book by it's cover. I would have asked this person his name. But I was so put off even now I don't care.

Definitely my favorite place to get prescription glasses from now on. I was told by another…read moreoptician that they could get my glasses done in 4 weeks *meh* so I went to Eyeglass Wearhouse instead and had my glasses ready in 2 days!

This is my second experience with Sears Optical…read more.. Dr. Wilkerson (who recently came over from the Sears at Westland) is one of the best optometrists I've ever had... He was through during the exam, and took his time. Even though I've been through many eye exams during my life, he explained everything and clearly explained my results. I learned a lot! The opticians (Sarah, and other woman whose name I cannot remember) do an excellent job of explaining your insurance benefits before you start shopping for frames, and will help you select the frames that best fit your face (and budget). I love Sears Optical!

My dad and I always go in to get his glasses here and always have such a lovely experience. The…read morelady who helps us is the absolute sweetest and she's always extremely helpful in finding the perfect frames. She's very sociable as well. We will definitely be returning for more frames!

I've had very nice customer service at this Target Optical. I use my insurance to purchase new…read moreprescription reading glasses every year. Sometimes I get 2 pairs. The opticians are really personable and helpful. They have a nice selection of frames to choose from. I've never had to wait long for service if there are other customers. I have not used their optometrist as I always bring my prescription from another doc.

Great location! Swung by for a few personal items after landing in town. Spacious, abundant…read moreparking. Store was also clean and large. Employees were very helpful too -- helped me locate some items and encouraged me to circle back if I needed help finding any additional items. Excellent selection of products at very reasonable prices. Would return :)

I've been with JCPenny Optical for ten years and I'll keep going back. The medical professionals…read moreand customer assistants are top notch skilled, knowledgable and trustworthy. 10 out of 10! Thank you!

I went to the office four times in an attempt to get a contact lens prescription. The first time…read morewas my eye examination and the other three were for fittings. For those three fitting visits I left each time with a new trial pair because I was still unable to see. I called a few weeks later to explain that I was moving and would no longer be able to wait and that I would like a refund because I was walking away without a prescription. Kimberly and the other individual (male) were very kind when I came in for my fifth time and wanted to help me but their hands were tied as Dr. Harris was the only one who would be able to provide me with a refund. Dr. Harris asked me to come sit for another examination and I explained to her that I would like a refund because I would be unable to come back for another fitting or examination to see if the contacts were the correct prescription. She told me I could not get a refund because services were provided. I explained to her that I was walking away without a prescription and she offered me an eye glass prescription. I declined because I was unable to see from the prescriptions she had written for me and I had received four examinations at this point. She stated that it was my fault I would not have a prescription because I refused to come back in. She also told me that it was my fault because I was not compliant and did not return this 5th time with my contacts in my eyes. She refused my refund and left me with an eyeglass prescription that contained the date of my initial appointment on it. My initial appointment was on 05/01/2021 and the fifth and final visit where I explained to her that I could wait no longer was on 07/08/2021. I have been to this physician previously in 2016 and did not have any issues.