I can't say enough good things about Kaluzne Vision Care... they are amazing!…read more I originally selected Dr. Kaluzne and his team because they were the only optometrist in the Winston Salem area to offer Optomap, a digital health picture of your eye that is saved and allows them to compare changes between visits. Well worth the small extra fee. When I first started using contact lenses they included some much needed, hands on lessons on putting them on. They reached out to me a few days later to see how things were going. When they learned I was still struggling they asked me to come back in so they could give me some pointers and practice with them watching. SO helpful! They are dedicated to outstanding customer/patient service. From their overall demeanor to their willingness to help with insurance to their happy personas... they make every visit to the eye doctor a pleasant experience. Their dedication to quality is noticeable as you enter the building too... super clean and well kept with nothing out of place. Twice now I've developed eye infections over the last few years. Both times, despite being on a Friday, they were able to work me in for a quick medical visit and get me prescription drops so I would be good as new by Monday.

This is the best vision center I have ever visited! The staff is always so pleasant and friendly…read more They are also very helpful picking out frames and make it fun. The doctor is also very comforting and helpful. I left in such a wonderful mood because this place is such a delight! Would recommend to anyone.

Wonderful, friendly service at Visionworks in Winston/Salem. Casey spent time with my wife and me,…read moreanswered all our questions, and worked hard to help us select the right lenses and frames. Couldn't be more satisfied.

Coming here because this place is in-network with my insurance & they're open on Saturdays! Their…read morehours are convenient for those who are working M-F. Due to the pandemic, you are required to call and make an appointment, they will not let you in the building without one. Mask are required & sanitizer is spread out throughout the store. Now as far as service goes, the gentleman on the phone who made my appointment was not too friendly and seemed to be in a rush. Maybe they were busy, I get it. Day of my appointment, the one woman who was helping customers had me sit at the same desk as the people who just left (literally), so no sanitation of seating here. I wasn't able to get my glasses because my perception was on my phone. (They do not accept virtual perceptions) But you are allowed to get your prescription faxed to the store. I'm also getting lenses because I have frames I want to use. I think those two things turned the woman helping me off because once I said those things she got up gave me the card to get my prescription faxed & just started walking to the door (mind you I'm still sitting down at the desk) I had more questions to ask. So I got up asked her while she basically escorted me out the store. Then stopped at the door and started telling me more information. Ma'am! Why didn't we just go over all that when we were sitting down. Didn't ask if I had anymore questions or if there was something else she can help me with. I didn't feel like my services were wanted there. It's weird cause I received lenses for my frames here before (frames I did not buy with them again) and the experience was a lot different. I'm now re-thinking my decision and I might go some where else. They get a 3 star for the CDC regulations, but their customer service really needs some work.

I scheduled an appointment for 2:00 PM and arrived early, only to be told I would still have to…read morewait an hour. They were clearly running behind but refused to acknowledge it or communicate that honestly. The eye doctor had a major attitude and was rude from the start. When I asked questions, she was uninformative and dismissive, and it was obvious there was little to no customer service training. Another major issue was the insurance information. Their website states they accept my insurance, but once I arrived I was told they do not. One person said they might only accept it for the eye exam, while glasses would most likely be out of pocket. The information was inconsistent and misleading. Between the long wait, the doctor's major attitude and rude behavior, and the misinformation about insurance on their website, this was a very disappointing experience. I would not recommend sending anyone here.

Stopped here yesterday to look into ordering new eye glasses. Spoke with Mark. Very good customer…read moreservice. He explained things very well. Both my wife and I decided to order glasses. I explained to Mark exactly what we wanted and he did exactly as we asked. I was impressed that he didn't try to "up sell" us at all. He listened and it was greatly appreciated. The exam process was very simple- done via telemedicine. The only downside was that the doctor had a very strong accent and it was difficult to hear him sometimes. Overall- very good experience and I would recommend them to anyone looking for glasses.

It's Sam's Club. Before you go acquire all of your bulk chips and rotisserie chickens, it is safest…read moreto fuel up in the food court to help mitigate your damages. Besides... Where else can you still feed a family of four for about $10 or less? The food isn't top tier obviously and the counter worker had a minor conniption because he had to make us three sundaes at once, but he managed to persevere through his complaints of exploitation. On weekends when we are between trips and trying to save some dough but our kids don't feel like they had a 'day off' unless they eat a meal prepared by someone other than me, this has become my go-to. "Let's go to Sam's for lunch" is met with cheers and celebration and so for that, I am grateful.

We shop here once or twice a month along with 1/2 the planet…read more I like coming here for the hot food counter. Best deal in America is the one slice and drink special for $2.50. Bottomless drink and a huge slice of good pizza. Now granted, timing is everything because the line for ordering can be quite long. We opt for mobile ordering and skip with long lines and waiting. 10/10 for mobile ordering food here. The pizza is very good. Plenty of toppings and always cooked right. Love it. As far as the shopping experience goes, it's hit and miss. They usually have what we need. My biggest issue are the other customers. Not all of them just the ones who have no manners or rudely park themselves in the middle of an aisle successfully stopping the flow of shopping traffic in BOTH directions at the same time. Also, you'd think people hadn't eaten in a week how they hawk any and all free samples to like it's the Hunger Games. If you can grit your teeth and ignore the stupidity around you, you can get some great deals and stock up. We love the rotisserie chickens. I get a ton of pulled chicken as well as make 3 quarts of bone broth all for only $4.98. You need this. The store is fairly clean but it IS a warehouse venue. I also champion the "scan and go" app to avoid the long checkout lines and it's exactly how it sounds. I'm you scan your own items, pay online and proceed to the exit. If your receipt and cart gets checked buttons a minor thing compared to standing behind someone in line with $800 worth of stuff in their cart. All in all I do look forward to our trips here. The staff has always been friendly and the shelves are well stocked. If you have kids and want to save money, this is a good place to start.

I needed a new eye doctor, and most of the places in Winston have a 2-month waiting list for new…read morepatients. So, I reluctantly tried LensCrafters, knowing that they're on the pricey side for glasses. It turns out that the self-pay price for an eye exam is $139, which isn't bad at all. The two staff members were really friendly and thorough with my eyes. They have a form at the beginning that asks whether you want dilation or not, so it's up to you if you want to skip that, which I did. That was nice. When I was done, they handed me my prescription, and they weren't pushy at all about whether or not I wanted to look at their glasses.

I always used to get my glasses here, and my wife still does. The fact that they don't offer 1 hour…read moreservice anymore (I think the GSO store still does) is a bit of a disincentive, but services like the replacement warranty you can buy and the 0% financing are nice options. The prices are not cheap (higher than Costco, for example), but no more than C Distinctive Eyewear (to take another example). My own experiences have varied from 5 start to 3 star. I always try to get Jamie to help me when I go in. She's very experienced and knowledgeable. If you stop in, tell her David sent you! No, I do not get a commission for that, and I don't even think their sales staff work on commission. Just happy to give props to someone who has provided great service over a number of years.

Great customer service. They take their time with each person. All needed tests are done.read more

I love Dr. Teague and have been a patient since I started wearing glasses. But the practice as a…read morewhole has gotten kind of smarmy over the past few years, with high-pressure sales tactics and questionable billing. This year's exam was the final straw for me. In my pre-exam session, I was asked, as usual, about having the eye scan that costs $39 and isn't paid by insurance. I declined the scan. The person in charge of the session, who was training a new employee at the computer, tried to get me to have the scan because it had been 2 years since my last one. Again, I declined it. Then she said, "Well the dr wants everyone to get the scan for our records, but the charge is only for reading the scan." Fine, take the scan but I declined the reading. So tell me why I was charged for having the scan read?! I never saw that image and the dr never went over it with me. I saw the charge on my bill after I got home and called the office, but had to leave a message. They never called me back, so I went over there two weeks later. The manager had the nerve to tell me that my scan was read and the dr went over it with me. She didn't even have the decency to say this lie to my face, she told someone else to tell me. When I disputed their lie, they told me I have to call their billing company (even though I paid my bill in the doctor's office. I was willing to give them the benefit of the doubt by assuming the trainee had made a mistake, but now it seems they just intend to rip people off. Now I'm stuck in an endless loop of people denying responsibility.

Great place for shopping absolutely love going here !! Especially Trader Joe's !! And Sephoraread more

I've loved Thruway since I was a kid…read more The stores have definitely changed a lot since the 90's and early 00's but there is still a huge variety. Clothes, food, pets, groceries...Thruway has it all.

I'm 57 and have been wearing contacts for over 32 years! This is hands down the WORST place that…read moreI've ever been! Now I see why it's said "you get what you pay for" the service is sub par, and the services are less than favorable. I'm told to come back in 2 weeks to try the other contacts. However!!!! The dr is there ONLY once a month. A "digital" Dr can not give me the other trials. So now, I'm going to have to pay again at another eye provider to have another exam, in order to be able to see. The mono vision didn't work and now I'm left to Wing it! VERY DISAPPOINTED! I will never come here again!!!

Purchased glasses there 5 and 4 yrs ago and was reasonably satisfied. 3 yrs ago was not happy but…read morelast year decided I would try again as I had paid less for my glasses than elsewhere. Last year was very dissatisfied with the customer service and attitude of the staff, so decided to look around. A friend highly recommend Stanton optical, who provided far superior customer service, much lower prices, much nicer attitude and a sincere smile instead of a " we could care less about you" attitude. You treated a long term customer like crap and motivated me to look for a better eyeglass source. I am very glad I found Stanton, like being treated like a valued client instead of an annoyance as I felt at americas best.

The staff at any Warby Parker I have ever visited are always so courteous, there to give you the…read morefreedom of browsing but readily available to answer any questions you may have. We have shopped Warby in NJ, SC and a few in NC and always received the best customer service.

Very expensive. Dont believe their commercials. Eye examine was top notch, but their quality is no…read morebetter than other cheaper stores

Got a call from the store manager with an apology for the delay and an offer for free lenses on our…read morenext pair of glasses. I'm so happy to see a business admit an error and work to keep repeat customers. Wonderful!

Couture Eyewear offers a tremendous selection of eyewear. So much so that I seek their expert…read moreadvise for what would look best on me. Without hesitation, they studied my face and began selecting frames. They truly know their product and what will not only look good but, also be comfortable for that individual. Terrific, considerate service and fine products served with a smile. I highly recommend them.