WHAT A JOKE!!! I was 4 minutes (FOUR MINUTES!!!!) late for my appointment and they said I missed…read morethe 10 minutes window.... How does 4 minutes turn into 10 minutes?!?! The office staff looked very questionable, and unprofessional. It is a "doctors" office for crying out loud. The would've been my first time using Visionworks, and I promise it will be my last. No wonder they have so many available appointments online. VERY SAD.

If I could give them no stars I would…read more I went to get a prescription for contacts last May (prescription is only valid for 1 year which I found out today). I don't use Contacts on a day-to-day basis and I told them when I went that I was only going to use Contacts for special occasions. I went in and I didn't even see a physical doctor. I ended up talking to a doctor on a screen which normally wouldn't make me feel uneasy but in this case I ended up regretting it. By the end of the week they gave me a weeks worth of contacts with my new prescription. I was excited and (at the time) grateful for a weeks worth when other places normally give out Like a days worth. Fast forward to about a month ago, I finally tried on my contacts....I couldn't see! It's so blurry I couldn't even keep them in for more than 2 mns as my eyes started to get irritated, watery and ache from my eyes trying to "correct" themselves. End result: I couldn't wear them, they're still in my cupboard. I decided to call when I had the chance to see if by any miracle they could change my prescription knowing that it had been a while since I had last seen them or better yet just go to a different dr with my prescription in hand. Fast forward to today. I called and I spoke to a lady (I forgot her name) who started off nice but ended up being petty and rude. I started off by asking her if I could get an email copy of my prescription because what she didn't know was that I was going to go to another office and show them my prescription so that they could see what prescription they gave me and see if they could correct it. She plainly told me she could not send it through email. She stated the only viable option was for me to pick up a physical copy, which I did not want to do. She couldn't even find me in the system. I was kind of thrown off, because why couldn't you send it through email? I just didn't understand as to what the big deal was but coming from a medical background Maybe there was some legal reason so I didn't push it. After asking some questions about my prescription she told me it was best to see the dr. I didn't even see a physical optometrist last time I was there why would I go back? To get another incorrect prescription? She laughed and asked why I needed my prescription then and I told her that I wanted a copy to show a real optometrist so they can see what you guys did wrong! Long story short she ended up calling me back and told me my prescription was void and that I couldn't get any sort of copy, so I just hung up. They won't even send it to another Dr because it's void. Legal matters aside, they should always send my previous information to a new dr whether they like it or not. Here's the thing, I understand that prescriptions are only valid 1 year and I myself understand that there are things u can't and can do but the conversation would've gone better without attitude from miss Visionworks cuz I can dish it right back.

UPDATE: My receipt only showed $109 and I thought that was my total since I don't have vision…read moreinsurance. However, then I received an additional bill. My earlier review was misleading. The total appointment was $323.00 but I still think this was reasonable for what I had done.

I came here because I turn cough 4errr cough and I would benefit from reading glasses. After the…read morefirst visit lasting over 1.5 hours, I came back 3 weeks later to pick them up. Over corrected. Made an appointment for a recheck. Was scheduled with in house Dr who refused to see me because initial appt was virtual. Spoke with Brittney the manager and she said the RX was wrong on the glasses. Shipped for round 2. Got them a couple weeks later: everything close up is blurry and everything in distance is the same if I have or don't have glasses. So, Brittney scheduled me for today at 1 for another virtual recheck. If I had known it would take me 5 hours for a simple pair of reading glasses, I would NOT have come here.

Was charged for things covered on my insurance. My free eye exam cost 104.00. Avoid this busines.read more

I have been a patient and customer of MyEyeDr in Kernersville for a long time, and I have had…read morenothing but positive experiences. Having worn glasses and contacts for decades, I have had many experiences with eye doctors, and Dr. Harris is wonderful! He takes the time to complete a thorough eye exam, and he listens to and addresses my concerns. I also purchase my glasses and contacts at this office now, and the staff has always been friendly and helpful, especially on my latest visit. Even though I have moved away from Kernersville, I still return to this office for my vision needs and will continue to do so.

Amazing doctor's office. They are very professional and kind to all patients and are excellent at…read moreworking with kids.

My wife and I have been patients for almost 20 years. I called to make an appointment and was told…read moreThere are no opening before June 2027 and no appointment scheduling is available after that. They said I could go to another office.?.? Why would I drive 20 miles for a new doc when Kernersville has plenty. This big box they belong to is killing the business that Amy and Overton have built over the years. Sorry to leave, They are great docs. Phil and Joann Fisher

I'm am from out of town visiting my daughter who lives her and recently got new glasses and they…read morewere so tight! A sweet young lady adjusted them for me ! They were so sweet and helped me so much !

I have been wearing glasses since 4th grade. It has been a struggle for me to find interesting…read moreframes. Eyes on Trade is the place I was looking for. I have purchased two pairs of Major Tomm's from EOT. The frames are stylish and the lenses are top notch. Both of pairs of glasses I have from EOT are the best glasses I have. I wore the pair I am wearing in my picture to a club in San Francisco and several people asked me where I got them. Thanks EOT for giving little Winston-Salem one of the coolest frame shops in the country. ;)

Availability the quality of care was tremendous. The staff was courteous. The prices were…read morephenomenal.

I had a prescription for new glasses. This vision center was recommended to me by several people…read moreincluding my husband's Retinal Specialist. I was so glad that I went there. Michele and Ty are awesome. Both are very knowledgeable and both took the time with me to make me feel very happy with my glasses. I bought two pairs of glasses and I am so happy with them. Ty told me that I could come back anytime for adjustments or questions etc. I feel like I have two new friends since getting my glasses. I highly recommend this vision center for new glasses. Thank you Michele and Ty!!!