Do not trust this place. I was told by one of the guys that was there for years that if I scratched my lenses they would repair them for free under my lifetime warranty. That was a lie! He's no longer works there and the ladies I spoke to today were extremely rude about the situation. Go to a real place people! read more

EyeQuity is a relatively new, 4-location chain with two locations in Central Indiana, Greenwood Park Mall and Castleton Square Mall. Started by a longtime LensCrafters executive who believed the process of buying eyeglasses should be simpler, more affordable and fun, EyeQuity focuses on affordable, one-price eyewear options without the usual add-ons and upgrades. As a loyal customer of the optometrist associated with the Sears in Castleton Square, I've struggled with what I would perceive to be a rather low quality of eyeglasses they consistently produce - love the doctor, hate the product. I'd wheeled by EyeQuity on several occasions, their attractive display always catching my eye and their selection of around 20 different brands and hundreds of different frames always giving me a reason to stop and check 'em out. The staff has always been super friendly and patient as I've stopped several times and tried on many frames - never committing to a sale. However, each time I went away I became more impressed with their selection and even more impressed with their patience and customer service. As my insurance only authorizes frames every other year and my prescription changed this year, I found myself itching to buy a new pair of glasses. The one-year-old Sears pair had coating that was fading and generally was looking really beat up. As usual, while I liked the style, they'd sold me a garbage pair of glasses. They are not eye doctors. They don't offer exams. They can refer you to a doctor, but EyeQuity focuses on selling complete eyewear packages at all-for-one pricing. By "all-for-one," I mean that the extras that often cost you lots of extra cash at most other eyewear places are actually included in the price at EyeQuity. For example, at regular pricing a pair of single-vision lenses with anti-reflection will run you $139 including lens and any of their frames. The HD Progressive Bifocal package is $229. Both packages feature polycarbonate thin and light lenses with UV protection and Anti Reflection treatment. They also have packages for "ComputerComfort" and "MobileTech" glasses that are specially adapted to work for those who spend a lot of time on the computer and/or on a mobile phone. They can also take your frame and put a new lens into it. Of course, they also offer prescription sunglass and Transition options. I was attending a movie screening this weekend at the mall. Yeah, Black Friday weekend. Ugh. The good news was that EyeQuity was having a sale with a complete pair of single-vision glasses on sale for $99 and, if I recall, the bifocal package was $199. As I wheeled by, I spied a frame I absolute loved and stopped and tried a few out. After having passed by them so many times, I committed this time. I happened to have my new prescription with me - that made it super easy, though they didn't have the appropriate lens in stock (most can be made in 30 minutes) and said with the long holiday weekend that it would likely be Wednesday. As that's still half the time of Sears and most other places, I committed. Another key point with EyeQuity is that they generally only deal with cash, health savings accounts or flexible savings accounts. They are usually an out-of-network provider for insurances and do not file insurance (but are happy to provide you with documentation to help with reimbursement). I used my health savings account and they provided me with a document so that I could prove it was a healthcare purchase if needed. Truthfully, this pair of glasses was less expensive than my last pair paid for using insurance. So, it was easily worth it. I was a touch concerned when I hadn't heard from them on Wednesday, though I had another obligation at the mall that night and just showed up. As I showed up, my glasses were just getting finished up. The same employee was working, I believe she's in management, and she requested 15 minutes to finish up. I grabbed a quick bite to eat, returned and they were ready as promised. They are a delight. So, I admire business practices that allow for a customer to truly browse and wait until the time is right. I never felt pressured and often left with clean glasses. They've been consistently friendly and helpful. When I was finally ready to purchase, the process was quick and easy and stress free while the product was delivered in top condition on the day promised. EyeQuity offers a 30-day window that you can return the glasses and a one-year warranty from date of purchase. If you're uninsured or underinsured or simply want good quality glasses at a good price with good service to match, EyeQuity definitely delivers. read more

Great glasses store with knowledgeable opticians! The quality of the lenses are easily the best I've ever had, and so much cheaper than anywhere else read more

EyeQuity is a great alternative to buying glasses at a boutique or online. A year or so ago, I noticed my lenses were getting dull and scratched...but I loved my frames. I'd seen an EyeQuity shop in Greenwood and Castleton Square malls. I decided to stop in after visiting a national chain and was surprised to find the lenses were available for about 1/3 the cost of Lens Crafters. They still had the anti reflective coating and were the thin product. All I needed was a current prescription, and they even helped me find a local doc who could get me in and out quick. The frame selection was easy because they helped find something that looked good, and their iPad app measures your face with a special case to align your prescription with your new frames. I felt silly wearing it but it was much quicker than the traditional method and must have worked because I can see out of my glasses, ha! I was so happy with the quality and durability of the new lenses that I canceled my vision insurance. I now pay less in cash for new glasses than I did with vision care insurance! What's more, I've purchased 2 more pairs of glasses at EyeQuity. The prices are low enough that you can justify an additional pair of glasses as an impulse guy to add to your dresser for more style options. Maybe someday I'll go with LASIK, but I love the variety of style options glasses offer and EyeQuity made it easy for me to upgrade every so often. The only downfall is that frequently, I have to follow up to see when the glasses are ready. I don't know if this is a communication issue or the limited staffing. I would also welcome more facebook interaction when new frame styles are in. I like interacting with brands online. Lastly, I hope they continue to expand into other areas because I want to see them succeed and think a coupon to shop here would be a great alternative to costly vision insurance. And another plus was the fact that I got online pricing without the guesswork of measuring eye distance, etc in my home. Overall I've been a very satisfied customer and believe this is an innovative shop that does something we're all used to doing very differently in a traditional shop. read more

EyeQ.ity - EyeQuity is a great alternative to buying glasses from boutiques or online - Eyewear & Opticians Near Me - Indianapolis, Indiana

HORRIBLE. RUDE long haired man working. Worst experience I've ever had. Just a salty, mean attitude who didn't want to help out with anything. read more

I purchased my glasses (Progressive lens) in 2014. Still wearing them with no problems. The best pair of glasses I've had in over 23 years of wearing progressive lenses. The price was great because it included the "extras" of non-glare and scratch protection that I couldn't afford at Lenscrafters for my glasses. Also, whenever I purchased glasses at Lenscrafters, I had to make several trips back to get them re-made because their measurements weren't accurate, making my vision uncomfortable through the lenses. I hope EYEQuity is around forever! read more