I have been having problems wearing progressives for years. I have tried big box stores, large…read moreprivate practices and even glasses from the Internet. None seemed to work right and were too difficult for me to adjust to. After visiting Grover, I come to find out that I have never been measured correctly and/or the lenses were not created correctly. Here, I felt like he spent time with me, did not push any particular technology and didn't feel the assembly line feeling or the pushy feeling I got from the places I tried previously. If you are happy with your current provider I see no reason to change but if you have been having difficulty with your glasses I think this might be a great place to try. He also gave me all my measurement information before I asked. Try getting that at a chain. Their dog was there, quiet, fluffy, soft and smelling clean sitting at my feet. Like a therapy dog :-)

I was impressed with the level of professionalism Brian had. I found this establishment by luck on…read morean emergency search and was not disappointed. He thoroughly explained how to wear glasses correctly and took the time to help me with several other issues I had with a couple of my frames. I will be going here whenever I need anything optical related. Really good experience and his knowledge base is top notch. Good person and good business.

It has been a long while since I purchased a pair of glasses from Specs, but I was back in town…read morevisiting...and my reading glasses suffered a lost screw in one of the arms. I brought it in not expecting anything, however Trish was immediately responsive and replaced the missing screw. For free. Amazing service. Recommended. And next time I'm in town and need a pair of glasses, I will certainly give them a go. They look like they have some interesting frames!

This review is ONLY for Marc - only. He is *******5********** STARS. Hands down. Go to him…read moredirectly for your optical needs. The store itself has a boring, staid collection of the same old, same old. Only once in about ten years did I find a pair I loved: pink heart Chanel glasses. I keep returning to get prescriptions filled on the glasses I find around the world by Marc directly. You can also consult with him on cutting edge frames you see in fashion magazines and he can order for you. He's got a fabulous sense of style with a pulse on the latest and greatest. These styles will not be in the boring store, however. Go to Marc...go to him.

Laura Noble is the finest Optician one could have. This after 10+ years of seeing her…read more Yesterday she performed an engineering miracle on my broken frames. I thought they were goners. Nope! She weaved a filament on the bottom of the lenses and made them whole once more!

I was shocked at how unprofessional the two older women at the front desk were, making rude remarks…read moreabout a prior patient as I sat in the waiting area. I was beyond shocked. Then one woman told me I needed my insurance card while another said it was unnecessary because it was already on file. I was then told after the appointment I would be charged after a whole production regarding my insurance card.... I have been a patient here for a while but I will not be coming back after repetitively having problems with the rude & disorganized staff, I would not recommend. Also very expensive prices...

Very expensive and ruined the frames I brought in for lenses. Scratched and distorted.read more

I am a high myope so it is difficult to find frames I like because they always look so different…read moreonce my thick lenses are inserted. The staff at specs was awesome, professional and friendly. I ended up getting two pairs of glasses and for the first time in a very long time I enjoy wearing my glasses when I give my eyes a break from contact lenses.

This office was so caring and helpful. I had an eye injury and called around 6 places to see if I…read morecould been seen asap. This was one of the only places that was willing to fit me in on a Friday afternoon. They were quick to see me when I arrived, kind in explaining the options I had, and patient when I wasn't feeling well. They also explained more about what my insurance would or would not cover unlike other offices I called. I'm grateful I found them!

Excellent eye exam very thourogh. Great selection of frames as well as great customer care . Very…read morecaring staff

Writing as someone with complex vision issues - retina, glaucoma, dry eye - I've been a very…read moresatisfied patient for over 30 years. Dr. McLean is a patient and thorough clinician, aided by modern diagnostic equipment and a well-trained staff. I feel like I am in good hands when I walk into the office.

I had to reschedule my first appointment due to an emergency. The staff was very accommodating and…read morefound me another appointment right away. On my visit, I could tell the center was very professional and process oriented as I had a full workup. When it was time to get my eyes examined the doctor was professional and kind.

Low pressure bit high value input from Erich. He is a…read morepatient professional who will guide you through the selection process of your new glasses. You can't go wrong here

Love this place. The selection is outstanding. And Eric is thoughtful and patient in making…read moresuggestions. It all adds up to a great experience.

Great experience at this Costco Optical. The woman at the reception desk is kind and helpful every…read moretime, and the optometrist really knows what she's doing and takes the time to explain things clearly. Bonus: you don't even need a Costco membership to book an appointment here. I highly recommend Costco Optical in Norwalk.

Costco has a large selection of frames with great prices. The team there is very helpful and…read moreknowledgeable. I have bought at least 5 pairs of glasses over many years, all of them sturdy, attractive, and well made. I will continue to use Costco for my optical (& prescription) needs!