I arrived 5 minutes before my 8:00am appointment and I checked in online to ensure that I was ready…read morefor the appt when called. The doctor leisurely walked in at 8:23am, said hello to the staff as he walked by then exited the waiting area. I was called in to the exam room at 8:30 am. After a brief exam by the tech, I'm still waiting to see the doctor and it's 9:10am. If patients are expected to arrive on time why are the docs permitted to walk in late? First time seeing this doc and I don't have a good feeling. Do better with your time Flaum Eye and have more respect for your patients' time.

I can't thank Dr. MacRae, Dr. Dickerson, and their entire staff enough. Dr. MacRae's reputation as…read morebeing a standout in his field solidified my decision in choosing Flaum. The facility is beautiful and conveniently located. I was comfortable and supported throughout my entire procedure and couldn't believe how quickly it was all over. Truly a life changing experience.

Charge $100.00 for a missed appointment fee! I'm writing to…read moreshare feedback regarding my recent experience. Previously, I had a very positive visit-l came in with a concern about my eyes and was seen quickly. The exam was thorough, and the staff made me feel at ease. Everyone was professional and friendly, which I truly appreciated. However, as of 4/18/26, I'd like to update my experience. I had scheduled an appointment about six months in advance, and unfortunately, I forgot to add it to my calendar and missed it. I take responsibility for that. That said, I did not receive any reminder-no phone call or text-which made it much easier for the appointment to slip through. I was then charged a $100 missed appointment fee. While I understand and respect the need for such policies, the amount feels excessive, especially without any prior reminder. I hope you'll consider the feedback and possibly review your reminder system and fee policy.

Very knowledgeable and helpful! My husband had LASIK with…read moreDr. Robbins probably 20 years ago and he still has good eyesight at almost 70 years old. Before LASIK he wore coke bottle glasses. I am in the process of cataract surgery and they have been wonderful .

I saw Dr. Lindahl because I had cataracts that needed surgery. I cannot begin to tell you how…read morepleased and impressed I am with all of the people that work there! Dr. Lindahl answered all of my questions. He was kind and thorough. I had cataract surgery on February 26, 2026 and March 13, 2025, am seeing like I haven't in years and need no glasses. He is an excellent surgeon! The women who work with him are wonderful! I got to meet Maggie, Beth, Laura, Denise, Angie, Kim, as well as Deb and Monique at the front desk. Thanks to you all for your kindness and care! Most businesses these days are more concerned about the bottom line than the people that come to them for help. Not here! They all genuinely care about improving people's lives through helping them see the best they can. I am humbled by what you did for me and so grateful! BTW, Yelp says I live in San Francisco, CA...that's wrong! I live in the Rochester area.

i am updating last year's review. I had my routine appointment on Friday, June 26, 2026 and had a…read morewonderful person take care of me. Her name was Jaminett and I was very pleased with how courteous and knowledgeable she was. I also had Dr LIndahl check my eyes at the end of the visit and he was fabulous as usual.

Eye care here was great, it took me a while to get the initial appointment but when I needed a…read morefollow up appointment I was seen two days after my phone call. And it was great, I received excellent treatment for my dry eye condition, everyone I interacted with was great.

I spent $2600 out of pocket to have my cataract replaced with a Vivity lens that was supposed to…read moregive me good distance vision and decreased halos at night. What I got was an eye that cannot see clearly from 6 feet+. What happened? The doctor said that he made the decision to make my eye nearsighted because I had lasik surgery 20 years ago. This new plan was NEVER discussed with me prior to my surgery. I would have never approved this, as i wanted clear distance vision and was prepared to wear glasses for reading. What I'm left with is vision that requires glasses for ALL distances! And the lens cannot be removed and replaced. So I'm out of $2600 plus I have poor vision. I pursued a second opinion from an expert doctor in another town and he said that he would never have put a Vivity lens in my eye. And to make it all worse, Cornerstone recommended laser to remove scar tissue on my lens capsule. This was a simple procedure and I had not yet received my Second Opinion. Following that surgery, I had absolutely no improvements in my vision AND I had a negative side effect of increased floaters and a dangerous side effect of increased eye pressure and a chance of retinal damage and loss of vision! (Vitreous prolapse). At my followup for the laser surgery Cornerstone did not even talk to me about the vitreous prolapse! Stay away from Cornerstone Eye Associates! They did not listen to my wishes (which were clearly charted) and they did not take responsibility for my botched eye that is permanent!

They wasted my time! I had a 9am appointment and they made me wait until 9:40 only to tell me that…read moresome light blew out so they can't do an evaluation. I asked to rebook and they told me that the next availability was 3 months. I won't be back..

Switched there last year.. crammed waiting room. Seen by an optometrist who was lifeless. They…read morenever completed the exam because"we haveftongonto a meeting".. we'll call you to schedule. Nope . Double billed; insurance and my payment. No refund. No reminder for year followup. Developed serious eye issue and my LMD wanted me seen urgently. Had not switched to a new practice yet. Called the office and explained my situation and need for attention. Response was basically what do you want me to do. I explained diagnosis and need. Response was well your MD needs to send us a referral with exactly what tests she wants done???? Like an internal medicine MD would specifically know that . She refused to give me an appt and told me if it's a cornea issue they are booking months out . Thanks I'll be blind by then. Told her I was seeing my MD tomorrow and she hung up. I was seen at Flaum who considers the eye issue urgent and the secretary knew exactly what was needed. Be wary. I'm never going back to this poor excuse for an eye practice again.

After some time and consideration, I have decided to express my displeasure and feeling of being…read moreduped by The Eye Care Center of Geneva. In years gone by, Dr. Piper of The Eye Care Center advised me against getting prescription glasses, noting that "cheaters" would be enough for me. She was obviously looking out for the patient's best interest; but, as I have aged, my distance vision has slipped. I can still pass a motor vehicle eye test, but it is not the clarity that I once had. With this in mind, I went to The Eye Care Center to improve my condition by way of a vision screening. After a series of chart readings and responses to the question of, "which is better," I received their prescription. Relying on their motto of, "See the Difference!" I expected "better" vision. No one cautioned me any that my condition would result in an imperceptible improvement (basically unnoticeable) in distance vision. Instead, they compounded the situation by upselling me on additional options that resulted in ballooning personal expense which were useless without improved vision. Thus, if you go to The Eye Care Center of Geneva, don't assume that they have your best interests in their mind. They upsell their products; and, completely neglect to tell you that you may not see any improvement. I would strongly advise anyone to: 1) ask pointed questions about future improved vision performance, and 2) to realize you can often get the same results at a discount optical center - - - and, sometimes get more than one pair of glasses for a far lesser cost! BUYER BEWARE! The Eye Care Center of Geneva has lost my business and probably should not get yours.

Friendly, helpful staff. Answered all my questions about each part of the exam and what the results…read moremeant, including future care and concerns. Appts easy to arrange. Was seen promptly without feeling rushed through.

Waited almost 2 hours for a follow up exam, the room had trash all over the floor and the equipment…read morewas dirty. The nurse says "we aren't allowed to touch they mirrors". ok so they never get cleaned. On a positive note Dr. D. Kleinman was very knowledgeable, although the lens he looked in my eye with was dirty . Overall experience was tolerable.

I have seen 4 different Drs here. They don't communicate well. I ask questions but don't get good…read moreor any explanation. When I said that to one Dr here, he said he would transfer me to a different Dr. in the practice! Just because I needed something explained! One has told me something different every time I see her. She also "forgot" me. Her tech came to clean the room & was surprised to see me. I've worn glasses since I was 5, so I've been to several places (my last one I was with for 30 years & he retired). You will wait for hours!!

I have been going for years for eye exam and glasses. Good value and service. The Doctors are…read moregreat and the optical technicians are very pleasant and helpful.

From the owner: Need to have an eye exam or your glasses fixed? Having a medical problem with your eyes? The Eye…read moreCare Center can take care of all of your eye needs. It is the belief of our team that good vision enhances your life. Special attention is taken with every patient to ensure they receive the highest quality, professional, compassionate care.

So normally I don't review places other than food on here but after picking an eye place to go to…read morein Ithaca without any recommendations I felt that this place needed a review as I was really pleased with everything here. The front desk was a bit informal but that was okay because honestly I could care less, they helped me out, were nice and got me an appointment same day as a new patient. The doctor I saw was Dr.Fazzary who was very nice and seemed to actually care about being there rather than the normal doctors I am used to who are rather unhappy which you can tell when they are asking "is it better in 1 or 2?" in a monotone voice. She was very nice, patient and let me know everything which was nice. I also like that this place doesn't do the blast of air into your eye for the glaucoma test, they have drops and some blue thing that is way better, I hate that air-blast stuff. Overall this is my new eye place and would definitely recommend this to everyone! The only thing I didn't like was their eyeglass selection was more than lacking, though I hear they have an online store, will have to check that out in the future.

They hung up mid sentence on my 80 year old father while he was calling to ask why he never heard…read moreback about an appointment they said they would get back to him about days earlier. Arleo himself is a skilled professional, but some of the people here have a serious personality deficiency.

Fantastic, patient service and huge selection of fashion-forward frames. They also had a large…read moreselection of on-sale frames.

I have this extremely fragile pair of glasses that are basically two lenses with the side attached…read moreto them. Of course I sat on them after having them for only 3 weeks. I looked around Yelp in the internet and this place was recommended as a best place in town to fix glasses. I popped in and it turns out one of the owners is the greeter. This is fantastic as for many small businesses the owners are nowhere to be seen. Right out of the gate he was friendly, happy, and wearing a really sharp pair of glasses (for him). I mentioned that I found them on Yelp and showed him my glasses. He was pretty sure it was an easy fix and would be done in a couple days for 10 or 15 bucks. To my enjoyment he called the very next day to say they were done. Got here a few minutes before my appointment and the place was packed. Not to mention that while I was sitting here to walk ins' came in just to check out the place. If you want a unique design and/or a unique design with color this is your place. Normally when I'm browsing around my opticians office, it's dozens of boring glasses that all look exactly the same.... gray, black, brown, charcoal gray, silver gray.... Eye Openers is exactly what their name suggests, frames that start the conversation. Frames that are in fact eye openers. And all my years on Yelp I normally wait until I have several reviews to write and then write them. Eye Openers is only the 2nd business everywhere I had such a great experience I decided to sit and write my review right now. If your glasses are more than just something that sits on your face to help you see I recommend you check this place out