Fantastic, patient service and huge selection of fashion-forward frames. They also had a large…read moreselection of on-sale frames.

I have this extremely fragile pair of glasses that are basically two lenses with the side attached…read moreto them. Of course I sat on them after having them for only 3 weeks. I looked around Yelp in the internet and this place was recommended as a best place in town to fix glasses. I popped in and it turns out one of the owners is the greeter. This is fantastic as for many small businesses the owners are nowhere to be seen. Right out of the gate he was friendly, happy, and wearing a really sharp pair of glasses (for him). I mentioned that I found them on Yelp and showed him my glasses. He was pretty sure it was an easy fix and would be done in a couple days for 10 or 15 bucks. To my enjoyment he called the very next day to say they were done. Got here a few minutes before my appointment and the place was packed. Not to mention that while I was sitting here to walk ins' came in just to check out the place. If you want a unique design and/or a unique design with color this is your place. Normally when I'm browsing around my opticians office, it's dozens of boring glasses that all look exactly the same.... gray, black, brown, charcoal gray, silver gray.... Eye Openers is exactly what their name suggests, frames that start the conversation. Frames that are in fact eye openers. And all my years on Yelp I normally wait until I have several reviews to write and then write them. Eye Openers is only the 2nd business everywhere I had such a great experience I decided to sit and write my review right now. If your glasses are more than just something that sits on your face to help you see I recommend you check this place out

Despite my asking them several times to stop, this place constantly calls my by my first name!…read more Since I am an aging boomer, I find this insulting. While their services are OK, I feel that ignoring this simple request is not acceptable.

Half the price, without the hyped special deals of the large chain eyeglass stores further down…read moreMonroe Avenue. Personal and professional guidance in selecting glasses. Great selection. Such a quality experience. Can not recommend more highly. Plus they adjusted old sunglasses to perfection. What a find

I have been a long-time customer of Whelplye & Paul for many years at the Greece location. I…read morerecently called the Webster office--not the general appointment line--to schedule a visual field test. I specifically asked whether this test was provided and was told yes. Based on that information, I made the appointment, waited nearly three weeks, took time off work, and drove 25 miles one way, only to be informed upon arrival that I first needed an eye exam and that they would then decide whether to schedule a visual field test approximately three weeks later. This important detail was never communicated to me when I called and clearly explained what I needed. I am extremely disappointed with this lack of communication and the inconvenience it caused.

My husband called Whelpley & Paul after a few borderline ridiculous experiences at a competitor to…read moretry to fit us in ASAP. Surprisingly, they had a couple of openings that evening and told us to come right in. They only work with older children at this location ​but were quick to give us their recommendation​ for someone nearby that also takes our insurance and is great with younger kids, and then fit my husband and me in right away. The Optometrist here is probably the nicest Optometrist I've visited​, and in 30 years of wearing glasses and/or contacts, that is saying a lot. Eye exams are pretty routine and a lot of Doctors breeze on through but he was very thorough and kind. The optician asked me what styles I like and made recommendations based on what I asked him and stuck within what my insurance covered when I wanted to ​stay under that limit (I primarily wear contacts, so these glasses are replacing a much older pair with an outdated script that I only wear at home in the evenings) and did not try to upsell me. I managed to find a pair of glasses that were similar to my old pair but that I like better. Finally the woman at the front desk was amazing, not only was she super friendly and kind, but she was kind to my kids and made us feel right at home while waiting. We have definitely found our new Vision Care "home".

Ocusight is very difficult to communicate with. I had glaucoma surgery there 6years ago. Now I need…read morean MRI and the imaging tech stated due to new safety protocol, they need to obtain information on the procedure performed. I've made repeat phone calls over 8 days to try to obtain the data to allow the MRI. I'm in severe pain and frustrated in the delay in responding to this request.

Expect to wait 2 hours for your scheduled appointments booked months in advance. Staff and doctors…read moretake the brunt of it, since the scheduling system is not managed efficiently. I have personally seen several patients fed up and walk out. It is not acceptable to disrespect the time of your patients and continue to book in this manner.

Loved the lady doctor I dealt with very caring. Went to browse the glasses frames and the person…read moreknew I had different insurance they gave up although I paid out of pocket last time. Kinda felt like I was wasting his time. Other then that great care.

Great experience so far with Dr. Kaplow and Optician Barb. This was the most thorough eye exam I…read morecan remember having for a routine visit. The digital retinal imaging technology is really cool, but it took several attempts by a tech and then the doctor to capture full images showing my full retina & all the peripheral laser surgery scars. A lot of effort was put into getting my prescription as best as possible considering my conditions. I cant wait to pick up my new glasses and order to contacts next week! They offer a great online account management service at https://local.intuit.com/b/allenscreekfamilyoptometry?rs=gm#gm Submit Feedback Receive Email Appointment Reminders Confirm Appointments via Text Message Request Appointments Online Receive Exclusive Specials & Promotions Refer Friends & Family and more.

I was referred to dr. Robert Conway at Allens Creek Family Optical by Tamra at One Hip Chic, and I…read moream forever grateful. I HATE, and I can't stress that enough ... HATE having my eyes examined, and Robert made the experience absolutely painless. He, himself, was an absolute delight, and I learned a lot about vision and eyes from him. I can't say the exam was a delight -- but that is because of ME and my issues, and certainly not him. :) His prices are reasonable, his service is superior, he accepts almost all insurances, and he absolutely takes the " unpleasantness" out of the experience. I recommend the exam he offers where he takes a digital image of the inside of your eye for $35 and emails you the image. Well worth the $$, and a unique, cutting edge experience. Not having to have eyes dilated is a definite boon!

Very bad service, you can see the racism because you are Hispanic, they treat you terribly. I do…read morenot recommend it, I will not go back, the secretary is very arrogant. You ask the price of something and they tell you it is not covered and you want to pay for it and they act like crazy, you have to leave, they do not offer you any option, very upset by the staff. Only the doctor was a kind harsh, the others are obviously arrogant. Muy mal servicio se les nota el racismo por ser hispano te tratan pésimo . No lo recomiendo no vuelvo la secretaria muy arrogante . Preguntas el precio de algo y te dicen no lo cubre y uno lo quiere pagar y ellos como que loco te que te vallas no te ofrecen ninguna opción muy mal disgustada por el personal . Solo fue amable el doctor los demás se le a nota la prepotencia .

I've been a customer at this location for years. I've always had good service and happy with my…read moreeyewear. Recently , I needed to have a screw tightened on one hinge of the frame. I went to the store and was told I needed an appointment for this. Ok, I get the Covid guidelines but there was no sign on the door stating appointment only. I wasn't there for an exam. Three employees were in front. There may have been others. I was told only an optician could fix the screw and the optician was at lunch. It was 2:00 pm and there were no other customers in the store.

You couldn't even get the first pair right.i was talked into accepting something that I clearly was…read morenot happy with. Before leaving I referred to my old pair as still better than the new ones. I'm still wearing the old glasses with a million scratches, badly bent and one nose guard. If I'm ever contacted by methods other than mass customer text, I might consider coming back. I live less than a half mile away. So this is probably goodbye forever to welphley and Paul in fairport. I'll be sure to let everyone know about my one through two star experience every chance I get.

Optometrist was not very friendly felt like my eye exam was rushed and not very thorough. I went…read moreout to order glasses and the staff were all very friendly and helpful. When my glasses came in. I could not see out of them at all. It was very blurry they rescheduled me for another eye exam and the doctor was very put out .Then she came back with the same prescription. She said my only other option was surgery. So I went and got a different eye exam without letting that doctor know about my bad experience his prescription was different and when I ordered new glasses and picked them up, I was able to see great ,a lot better than my old prescription. would never return to or recommend this Optometrist.

I have been a patient of Dr. Verone for as long as I can remember. He is thorough and highly…read moreskilled and listens to my concerns about my vision. His recommendations have always led to better vision even with my cataracts that have developed due to my age. My eyes aren't to the point yet to warrant the removal of the cataracts but Dr. Verone always thoroughly checks them and will be doing the follow up care after the eventual surgery. I highly recommend him.

I had a great experience at Eyesite. Dr. Verrone did a thorough exam when I came in for floaters…read morein my eyes. The staff is professional and friendly.