Everything with EZ Aqua was exactly that... Easy!!! My first regret with EZ Aqua was not working with them sooner!!! They are FANTASTIC and HONEST!!! We had a stellar experience with this company. They were the first pool company I called when purchasing a new home. But then I thought I should check out and research more pool companies because this was the first pool I had ever had built. After interviewing everyone in the area and two years wasted I went back to the first guy I found and that was David at EZ Aqua. I just had a good feeling about him from the start and I should have trusted my gut because after working with him and having our pool for the fourth Summer I now know without a doubt I'd never use anyone else. David was so knowledgable and he doesn't do the hard sell. What I really appreciate about him is that he listened to what we wanted and was able to advise and educate us on what our best options were. He did not disappoint. In fact he delivered!!! He's honest and fair as well as working within our specific budget and got us the best bang for our buck. We LOVE it!!! David built us a beautiful pool that turned out exactly the way we envisioned. We had zero problems, no unwanted surprises, and nothing but great Summers ever since. He also built our pool ahead of schedule. I honestly can't thank him enough. I highly recommend him and his company. They truly are the best around with NO B.S. The EZ Aqua motto is, 'We make memories!" Boy do they!!! I have to say that is right in line with my experience! They make GREAT memories that will last a lifetime for my husband, myself, and our children!!! I should mention that I have a son with Autism and the pool has been wonderful for him and has helped him get outside and to socialize. I noticed another reviewer who left a negative review before I hired David and I'm so glad I didn't listen to what that person said. After the experience I had it sounds like absolute garbage to me. I can't speak for that person but I can say I had a totally opposite experience from start to finish and even beyond. Four years later and David is still totally accommodating even if we just have a question he's always been there for anything we need! I can only assume that some people are unable to please. I just have a hard to time picturing that he could be talking about the same company. That wasn't me experience at all and it's a shame that a good guy got such a bum rap. His work speaks for itself!!! Four years later -- results don't lie! I also have had hordes of guests and without a doubt every time people comment on our pristine pool that David built for us. My second regret is not leaving this review soon enough!!! He truly earned it. If I move and build another pool hands down without hesitation David will be my first and only call and he should be yours too!!! You can thank me later because this is the guy. When you speak with him you will realize what I'm saying is fact. Pool builders can be unscrupulous so go with a guy you can trust and that's David at EZ Aqua. I'm a musician with a strong social media presence online and am easy to find so feel free to reach out to me if you have any questions about my experience and recommendation. I also run a small bNb and the pool David built has been a big draw and much of the reason I have the five star reviews that I continue to receive Summer after beautiful Summer in this gorgeous pool!!! Everybody LOVES David's Pool... and I mean EVERYBODY! Don't wait - Don't hesitate just dive in, the water is warm!!!!!! Sincerely, Jena Kraus read more

See all

We had a vinyl in-groung pool installed by Ernie and his Crew during the summer of 2011. His customer service was above and beyond anything you usually get. We always got a phone call telling us what was going on whether it was to reschedule a date, follow up on a comment or to stop by. There was no point during the build where we were not in contact and did not have a good idea of what was going on. During the initial interview, he had great suggestions that made the outcome better and he wasn't pushing products we didn't need. They cost a little more than the the lowest guy that quoted us, but it was well worth it in the end. I would highly recommend talking with Ernie about your next pool. read more

My family's experience with EZ Aqua pool and Patio was an absolute, unmitigated disaster. It's hard to be brief to describe all the corners they cut, but I'll try. We wanted a small lap pool for my severely autistic son, in the backyard of our home in Madison CT. We contracted with EZ Aqua, in May of last year for a pool costing about $26,000 dollars. It's a year later. The amount due was paid in full. The pool is unfinished...barely usable, but deeply flawed in nearly every aspect. Some highlights: --- EZ Aqua is not properly licensed to build pools in Connecticut. ---- The outside bottom of the pool was left exposed, not filled in.. Snakes have taken up residence. ---- The pool is bowing out on one side, toward our house...bowing IN on the other side. There are serious doubts about whether concrete was ever poured to support the structure. But it's hard to determine, because EZ Aqua refuses to communicate with us, to even tell us the name of the pool manufacturer so we can acquire the specs to judge whether it was installed safely or legally. ---- deckwork we contracted to have done was never done...there is literally no entrance to the pool, and my tall 18-year-old son, with his extremely limited coordination, needs the help of two adults to get in and out. ---- a heat pump was installed that EZ Aqua knew full well wouldn't have the capacity to get the water to the temperature we wanted, so my son could have some extra weeks in the water at the end of winter and beginning of fall.. They told us it would do the job just fine. In short, every corner that could be cut was cut, every ripoff that could be perpetrated on a family that knows nothing about pools was perpetrated..... Now we're left with an eyesore in our backyard that we must constantly worry about collapsing, flooding our home and possibly injuring our handicapped child. DO NOT HIRE THIS POOL CONTRACTOR!!!! THEY COULDN'T CARE LESS ABOUT DOING A PROPER JOB, FOR A SPECIAL NEEDS CHILD OR ANYONE ELSE. Jim Watkins Madison, CT 347-743-6660 read more