Spent 2 months back and forth with this company to fabricate and install two double sets of custom…read moredoors and another set inside as well. Made a trip to their warehouse and went over the design. they then made several appointments to measure. Missed two appointments without any cancellation. When i told them i would have to cancel order, they finally showed up. After all this wasted time they told me they changed their "BUSINESS MODEL "and no longer did installs on a remodel. They would be happy to fabricate doors but i would have to find a contractor to install. This is exactly why I contacted them in the first place. I wanted to deal with one company so there would be no excuses if there was a problem: it wasan't us, it was the other guys fault or , you measured it wrong or its the installers fault.

RESPONSE TO BUSINESS OWNER POST BELOW 3/25/22: Wow... what a…read morebarrage of "alternate facts" fabricated by the business owner in a desperate attempt to discredit my honest and factual review. The truth: We moved into our newly-built home June 2016, roughly 5.5 years ago. Exactly what I stated- not 7.5 years ago as business owner stated. During this period the exterior finish of my iron front doors failed THREE separate times, including after two poor attempts by "Handcrafted Iron Doors" to do spot repairs. Average that out and you get failure roughly every two years. It is pure fantasy to blame the repeated finish failures on duct tape. The Bondo filler they use gives way over time when exposed to Florida sun, resulting in delamination from the iron door. Eventually, sizable "chips" of Bondo/paint crack, bubble and fall off. Look at my photos- pretty alarming. This happened 3X in the same general areas at the lower part of the doors that get morning sun. Others in my neighborhood with similar iron doors have experienced similar failures. In fairness, I will say the interior finish looks fine. So perhaps those living in a part of Florida that is not hot and does not receive sunshine on the home may not have a problem with the exterior finish on these doors. I contacted my home builder via email for help getting a qualified painter to refinish the constantly failing exterior of my iron doors. I was eventually told via email Jan 21, 2022 "Handcrafted Iron Doors" would offer no financial assistance/warranty despite the fact this was the third time the finish cracked off in 5.5 years. So I gave up and paid $3000 to a painter who makes a living refinishing iron doors in Florida. This process required grinding the entire exterior surface + apply/sand new Bondo filler + spray/ sand new primer coats + spray black base paint coats + hand faux metallic copper paint + spray multiple clear coats. Not easy, not cheap. On Friday 2/25/2022 the Handcrafted Iron Doors business owner drove to my house completely unannounced and uninvited. Inappropriate, rude and frankly creepy. My wife answered the door and was immediately confronted by the business owner who mistakenly thought she had written a Google review that has him so displeased (he was later able to pressure Google to remove my review there- nice ethics). Despite the inappropriate nature of this surprise encounter at my home, I went out and had a conversation with him. I answered all his questions and deflected his weak attempts to rationalize or rewrite the history here. I was frank and direct but never rude or unreasonable. I never "blamed the builder". Eventually I asked him to leave my property when it became evident he had no interest in owning the true facts here, and his only goal was to pressure me to delete my Google and Yelp reviews.

Great service and value. Professional crew took their time and the job right. Will recommend them…read moreto anyone needing o door replacement

Professional, prompt quality work and great communication and materials. Will use them again if I…read moreever needs doors

$86K project, 88 problems, 0 accountability…read more * Declared "finished" when 27 windows still had 88 issues: scratched glass, windows that wouldn't open, missing trim, paint stains, dirty residue. * Delays dragged on for 8 extra months. We had to act as project managers just to get the work corrected. * Unprofessional behavior in our home. Employees complained about us, mocked our requests, and admitted themselves they "couldn't believe" the state of the work. * Payment bait-and-switch. We chose this company because they promised full credit card payment with no fee. They changed policy mid-project and refused to honor the agreement. When we escalated to management and even the owner, we were brushed off and told no refund or adjustment would be given. They did finish the work, but only after we managed the project and audited their work for an extra 8 months. Save yourself the stress, time, and money -- hire someone else.

Adrian, Adrian, Eric and Roberto did our install of 14 windows on the second floor of our condo…read more They were punctual, professional and cleaned up after themselves daily. We bought them pizza for an outstnding job! The follow up from Miguel was outstanding. Kevin, our sales representative was easy to work with as well. The GM , Rick and his front desk, MIa addressed you with a warm greeting throughout the process. This comapny is a well oiled machine. The inspector just came today and everything went smoothly. Glad that we put PGT hurricane windows.

Insulation of hurricane door…read more Guardian windows, absolutely professional, and great to work with. Addressed all my needs for door installation, including trim work that needed to be done. Was very clean and efficient cleaned up all materials after. Would highly recommend company. I plan on using them again for additional door install installation as well as balcony railings.

Top notch company! Our sliding glass hurricane doors to our elevator room and side windows were all…read moreblown out by the hurricane. This company with Joseph, Jaison, Vito, and Owen delivered a high-end product that looks beautiful! They were clear, on time, and their communication was excellent throughout the whole process! I highly highly recommend Guardian Shield windows!

Great company, very reliable, prices are very reasonable.I highly recommend it. Henry is very…read moreattentive and professional

Very poor workmanship. The owner came to look, said he'd be back to fix it, and it's been…read morecrickets ever since. It's been months now. The employees came just whenever they got around to it. Could be morning, could be late afternoon. That was dumb as that resulted in them working in the dark with headlamps on. That in turn resulted in terrible results. A portion of the work they were contracted to do they didn't even know how to do nor have the tools for, so we had to find someone else. Cannot recommend this company.

Fairly and reasonably priced. Customer oriented. On time when work was promised to commence…read more Quality rescreening of a large lanai. Appreciate their business model especially when so many rescreening businesses are gouging customers since Hurricane Ian last year. Recommend them without reservation.

Contacted this company a week and a half ago through Yelp and was responded to shortly after. I…read moreresponded back and got a late morning appointment scheduled two days later. The company's representative showed up on time and I showed him the problematic screens that needed repair or replacement and he started measuring. Soon after measuring he turns to me and says, "you're only replacing two?". I said, "No I'm replacing three." His next comment was on how old the screens were and that they've must have been on the windows for a long time. I told him that I only purchased the house three years ago so I don't know how long the screens have been on the windows or if they've been replaced. I'm not sure what he was insinuating or where his line of questioning was supposed to lead but then he asked how I would like to receive the quote, by text, email or other. I told him whatever was easiest or convenient for him. He walked out the door and that was the last time I heard from him or the company. I never received the quote or a reason for their lack of interest in my business, not a text or a response on Yelp. I guess they have business flowing like a fountain through their doors or they thought my money wasn't green enough.