Excellent service! Honest, professional, and quick turnaround. They explained everything clearly…read moreand what to prioritize. They did great work on my older BMW 330ci. I'll definitely be coming back for the other repairs I need done and recommending them to others.

A negative review of Knoxville Auto Pros was posted from this email address several months ago. It…read morewas entirely bogus and NOT written by me. When they serviced my vehicle for an air conditioning problem that no one else was able to fix, they were thoroughly friendly and professional. The cost was very reasonable and the A/C has been working great ever since. I highly recommend them and I have referred others to take their vehicles to them.

Great place! Husband and wife shop. Simply put, a fair price for honest work. There is no upsell or…read morenickel and diming. Good people

Mike and his team went above and beyond to help us repair our 2014 Chevy Equinox. What started as a…read moreseemingly straightforward issue turned out to be more complex than any of us anticipated, but Mike was upfront, honest, and incredibly patient throughout the entire process. He carefully explained every detail, including costs, before any work was done, which we greatly appreciated. The service was absolutely exceptional, and the pricing was more than fair. After having some bad experiences with mechanics in the past, it was such a relief to find a shop that truly lives up to its reputation for honesty and fairness. I would recommend Mike Moore and his team to anyone (and everyone!) in need of reliable auto repairs. Thank you, Mike! You've earned lifelong customers--we'll definitely be back!

I've used Pete's Alignment over the years and I have always been very happy with thier workmanship,…read more pricing and customer service. From brakes to front end alignment and more, these gentlemen have easily earned a top five star rating in everything they do. I very highly recommend them to everyone.

I called AC from Carmichael motor co and he recommended that I go to Pete's for an alignment , I…read morecalled and they had an availability for next day, they said it would be an hour and very accurately was an hour, they also let me pay cash and debit. Very good service and accommodation,

Regularly bring our vehicles here for service and have always been pleased with the quality…read moreservice, honest and constant communication, and fair cost.

Probably the worst car repair shop experience of my life. We have been bringing all of our cars…read morehere for the past 15 years but never again. We bought 4 new tires from them about 3 months ago. Scheduling the service was a nightmare, I missed 2 days of work because they did not get to it on the day we made the appointment even though I dropped it off right after they opened. They didn't call to tell me it wouldn't be ready and there was no answer from repeated phone calls so I just had to go down there to find out that it would be another day. When I did get the car back, they tried charging $200 more than we were quoted and the car was all the sudden making a terrible noise (like it had no shocks or something) had to take it back 2 more times in the next few days and was told that it wasn't caused by anything they did but that they would take care of it. When we brought it in for the tire job, they said their alignment machine was down but that they had another shop they could take it to for that (also strange). They also told us they re-checked the alignment when we brought it back the first time. Fast forward to today and my 2 front, brand new, 3 month old tires are BALD! They did the alignment improperly if they did it all. We have been trying to bring it back to have the alignment checked for over a week now and finally today they said we could bring it in....same situation, no one contacted us all day and no one answered their phone. We went down there and they said they still hadn't been able to get it on the machine and just bear with them. We went back just before they closed and they said that the machine wasn't working and he pulled up our original receipt and said we weren't charged for the alignment originally so we should have known it wasn't done (even tho we were told TWICE that it had been done). Now we are going to have replace the 2 front tires only 3 months after buying them but are being told it's our problem. I really loved supporting this local business for years but now that it's been bought out they seem completely incompetent and uncaring. Update: we took it to Fisher tire the next day and they said it was one of the worst alignment jobs they had ever seen, and they didn't know how we were able to drive it at all. We got the problem taken care of there and will be giving them our business from now on, save yourself some headache and do not take your car to RT Clapp. They messed our car up and then tried to gaslight us about it. It is such a big contrast from the old management, and the way they used to do things, it's a shame.

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

If I could give no stars I would. The guy came out around 11 to change a wheel bearing. Said he had…read morea press. It took him until 5 pm to change it, but he forgot his essential wheel bearing tool the snap ring wrench. So he had to go get it and I had to send him money to get it with! Then he comes back and all I hear is whack! Whack! Whack! Whack! And I'm thinking is that normal? Well he pretty much ran away from the scene. My ABS sensor is broken now and o have no speedometer and I have a hybrid so I need that abs sensor!! I can't believe this guy is in business he must have paid for all his "five star reviews" there's just no way. He completely ghosted me when I asked him to come back and fix the busted sensor. Absolutely do NOT call this guy to break your car!

We had a car battery issue and being that we were on vacation, I had no tools and it was close to…read moremidnight. Tre responded immediately. He picked up the battery needed for our vehicle came to our location and had it swapped out in under an hour. This man had a great attitude and was very kind, considerate, and polite. He saved our vacation! I hope that I will not need mechanical services again, but if I do, I know exactly who I'm calling! Thank you Tre!!!

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

A B Auto Repair AUSTIN STOLE $1300, plus $75 for estimate, from me. . He supposedly repaired my car…read moreuntil afterwards all the oil came out. I towed it to Beaman's. They said it wld cost $4500 to fix. They also told me how he had put a rag n tool under the oil pan. They said that he ruined my car. 100% his fault.

Greeted warmly and was assisted promptly. Wait time was too long. I was referred by a friend to…read moretry this location and for the most part I agree. I would note a few things: there is no bathroom facilities in the event you need to bring a child with you or may have need of one yourself. There isn't a fountain or drink vending machine. I would add that I am pleased with a job other than my vehicle being greasy on the door,steering wheel, and seat. Black grease really shows on a gray interior. I was glad I didn't wear white that day! Job was completed in a timely manner

I bought a used car and took it to PEP Boys to have tires put on , they told me I needed brakes put…read moreon all around and wanted to charge me almost $600 bucks, thinking I could get a better deal somewhere else I took it to Budget Brakes , they told me the back brakes were fine and the front brakes were ok but was beginning to wear thin , I went ahead and had front brakes put on , and it only cost $200 bucks , they also adjusted the e brake so it'd work better , just bought me another car a getting ready to get the brakes checked out on it

Great people very kind and the other reviewer is definitely a liar. These people work with you and…read morehelp you and make sure you are taken care of. If not for these guys I'd still be stranded with no car. Thank you very much.

these people have horrible service !!!!they let me drive off with a fucked up transmission got a…read morenew one they have had the car for 3 weeks ! they do not deserve your hard earned money!!! do not go here they do not care about you or the work they do! shitty people shitty service! i'm talking about bolts and screws were missing and they let me drive off like that do not come here to get your car fixed

We were on vacation and had a tire leak. John and his team found a leak and were able to find a…read morenew tire that matched the other 3. Very courteous and timely so we could continue our vacation and head home without worry.

My neighbor took her car in there and talked to John. John was the mechanic inspecting the car. He…read moresaid it would cost $40 just to give a diagnostic of what was wrong. He said it was the starter. She jumped her car to drive it down there no problem. When John called the next day, he said they can't jump it even if it's in neutral. He said if she wants to take her car to get another opinion, she would have to get it towed. So she had it towed to the Honda dealer on parkside. The Honda dealer told her that the water splash plastic panel is missing from her car and the starter sensor is burnt out completely. When she called to Firestone and spoke to John about the water panel, he said he would put it back. Then when she personally stopped down there, another man that worked there said he never had the water panel, never saw it and they don't steal! When we jumped her car before taking it down there, the water panel was clearly in tact. This place is shady and when they found out she didn't want the work done there, they purposely broke the starter and stole her water panel. Beware of these criminals. They took advantage of this old lady and were smiling and laughing when she went down there to ask questions. Them breaking her car, cost her over $2,000 At the Honda dealership. This Firestone was convenient to her home and she wanted to keep her business local, but what a joke! She will be contacting corporate and filing a police report for the stolen water panel. If it has to go to civil court over $500, she will prosecute. Hopefully, they can reach out to her and find her "missing" water panel before garage day on Friday. This is bad business and taking advantage of the elderly. I'm fuming mad for my lovely neighbor.