Great place. They Found an oil leak on my GMC Acadia. They seem like an honest group of guys.read more

I sent 2 emails regarding the transmission service i had and the results of it putting my car in to…read morelimp mode to issues@msauto.com and I have yet to hear anything. Thanks for the help

This is my go-to place for all things auto repair. I've been using them for a couple years. Great…read morequality, service, communication, and prices. If you're in East TN, I recommend them!

Cameron did a great job communicating with me and I believe they did a good job. He called me even…read morethe next day and asked how things went and told me that if anything needed to be re-looked at to please bring it back in. I was also blessed and surprised that they gave me a two year 24,000 mile warranty on their work.

My go-to garage for my Porsche Boxster S maintenance and repair Highly recommend for honesty and…read moreprofessionalism.

Did not have anyone to do diagnostic until week passed…read moreWilling to schedule me the next week if didn't find anyone earlier.

tire pressure sensor light issue. Performed tpms test and determined low battery and tpms aged…read moreout. Made appointment, replacement price Quoted .Service performed and price as quoted. Great Place, Trustworthy, my go to place. Five stars

Very good and reliable automotive service. They go out of their way to save you money and are very…read moreefficient, not padding bulls the way so many other ships do. They are not the cheapest for oil changes, though, so you might want to go elsewhere for that specifically.

we had a shifting problem into park he was out and repaired it asap we were very happy and will use…read morehim again.

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

We came in on 7/3/23 to "to kick the tires" on the new CR-V. As we have been driving a 2021 CR-V…read morefor the past couple of years. Well I have to say the new Hybrid CR-V is worlds away better than the previous two generations of the same car. Having owned a 3rd, 4th and 5th generation CR-V this new 6th generation is so much better. It is larger, quieter, and if you opt for the hybrid you get away from the tiny 1.5l turbo and step up to a 2l that is much more responsive. Our salesman Gene Charsha was very patient and worked to make sure that all of our questions were answered and that we were fully satisfied and setup in the new vehicle before we left the dealership. My only knock on this dealership is financing. They didn't honor one of the Honda programs for loyalty, which should have reduced the bill by $500. And the interest rate was way too high. We will be refinancing with our bank within a month or two. Yeah $11k in finance charges is just too much. And they wanted to sell us a protection package that would have added almost $5000 to the total cost of the deal. Why when you can go online and buy the Honda Care for $4k less? All in all it was a good experience and I do hope that Gene does well in his future sales. Go see him!

Extremely Disappointing Experience - Rude Sales Management and No Follow-Up…read more We visited this Honda dealership as we begin shopping for a new Honda Pilot. Our goal was simple -- to understand current pricing and trade-in value so we could compare across multiple dealerships before purchasing by the end of the year. Our salesperson was polite, but the sales manager, Joe Jemley, was shockingly rude and dismissive simply because we mentioned that we planned to compare pricing from multiple dealerships. He actually questioned whether they "wanted to give us pricing" on a car and refused to provide a trade-in value for our vehicle. His attitude throughout the interaction was abrupt, condescending, and completely unprofessional. After the visit, I reached out to our sales rep and asked for someone above Joe to contact me to discuss the situation. I was told the GSM, Trustin Hampton, would call me the next business day -- that call never happened. I then called the dealership myself and asked to speak with Joe Jemley's manager, Chris Denny, and was transferred to his voicemail. That call was never returned either. This experience reflects a complete failure of leadership at multiple levels. Joe Jemley's conduct showed a total lack of professionalism, and the fact that no one from senior leadership followed up only reinforces the poor culture and accountability at this dealership. We will not be returning, and we strongly recommend visiting AutoNation Honda or Rusty Wallace Honda instead -- their professionalism and customer service were exceptional and a night-and-day difference from what we experienced at Airport Honda.

Solid 4 star. Can be a little annoying when they disappear for lunch and you show up to pick up…read moreyour rig and no one is around.. but they work their butts off and stay late to do a good job ahead of time. Very grateful for the work they put in, The Beast runs perfectly. I have no doubt I'll be back.

From the owner: Complete Auto Repair, A/C Systems, Alignments, Tune up, Major Engine Repair, Brakes, Steering and…read moreSuspension, Oil Change, Transmission and Driveline, Electrical and Preventative Maintenance

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

amazing service from eddie zamora he always is phenomenal he always goes above and beyondread more

Absolute horrible service department, went in for a recall that they determined just an oil change…read morewas all I needed. Within a few hundred miles there was knock. I took it back in, after a week I called to Christen to ask what was going on as no one contacted me. I was told at this time I had my transmission rebuilt but that did not fix the problem, they were going to check the engine next. Again, I do not hear from anyone so I call back again asking what is going on, now I am told I need a new engine. Eddie Zamora was a complete A=$hole on the phone as was Christen, Eddie would not even give me his name. Over a month later my 2023 ZR2 has a rebuilt transmission, a new engine and a new radiator. No communication, they clearly caused the damage and where completely ignorant when contacting to get information.

Took my 2020 Santa Fe for 120k maintenance. I had used Copilot to research what service needed to…read moredone and the best shop to take it to. Rates for Dennis Hall's were excellent with very positive reviews. The services they recommended and estimated cost they provided matched exactly to my research. Transmission fluid changed and new spark plugs has it running as good as ever. I will definitely be bringing my other vehicles there for service. Russell and team did a great job!

Great people here. I had an issue with my wife's Acura MDX (flashing warning lights all over the…read moredash). Dennis Hall's crew looked at my car right away even though they were very busy on a Friday. They discovered that a simple issue caused the problem and fixed it within 5 minutes without charge. I greatly respect their honesty and help. Saved me a lot of hassle because my family was headed out of town tomorrow and, otherwise, would have needed to rent a car for the long trip. I recommend Dennis Hall Auto Service and plan to come back in the future.