National Pawn & Jewelry on Airport Blvd Austin, TX. was instrumental in helping me pay most of next…read moremonth's rent, and we are so glad that our items were accepted, for their value, to help cover our apartment's monthly lease. I was crying tears of joy, while they counted out the cash. I thanked them, repeatedly, because I was facing homelessness. Mr. Reuben and his Staff are God-sent Angels, on earth, during these financially challengingly times, while our nation returns back to normalcy. June 11, 2021 Ailsworth

I recently purchased a few items at this pawn shop. My experience with Clifford was very stressful…read more He was bothered about having to look up our information in the system bc I didn't have the layaway receipt so he could easily access information. He became sarcastic. A month later when I called again to make another payment he "reminded" me that he remembered who I was from the months prior conversation. I then proceeded to ask to pay off our layaway so that we could be done with this individual and location. He said I couldn't pay it off unless it was done in person. I did call and make a complaint with someone higher than himself. If he doesn't like being in customer service (management) position than he should find another job. This individual is very passive aggressive.

I came to pick up my jewelry on Saturday morning and I have been waiting about an hour and a half…read morefor them to try to locate it after paying for it. I can't use a pawn shop if I can trust that my stuff won't be there when I come to pick it up.

Everyone is so friendly!. The selection of jewelry is amazing! The store is clean and organized.read more

Went in and they had a pretty nice selection of things, Koby really hooked it up and gave us some…read moregreat deals on a couple of items. I'd def swing by and get a good deal

Went into for a loan Julian was extremely rude skipped me when I was in line to help some of his…read moreHispanic friends. Koby was outside smoking as usual. I got frustrated and left. Aside from poor customer service store has decent jewelry selection.

Wonderful service! I will never go anywhere else because of the prompt and excellent service. All…read moreof the staff is friendly and knows what they are doing...no guessing here. Will be back!

I highly recommend Micheles on Rollingwood. Very nice people. I have sold them pieces on two…read moreoccasions now. Haley was very sweet, friendly and took the time to give me a thorough evaluation and explanation. I find them to be very fair and trustworthy with their offers on fine jewelry and on scrap gold/silver too. I have never felt rushed or pressured to sell there. It's a wonderful store.

Fun times! This place makes me want to visit pawn shops more often. The workers were all so…read morefriendly and accommodating. Great customer service! We came here per my aunt's very specific request out of all other pawn shops in the area. Now, I understand why! According to her, we will see y'all again soon!

they refused my service because of my service animal. they do not have the capacity to operate in…read moreaustin texas. homeless people hang outside and it's not a safe location

I recently sold a small amount of silver to ATX Cash 4 Gold on the south side of town, and the…read morewhole experience was excellent. The shop is clean, well-lit, and Nolan was friendly and knowledgeable. I will be going there again in the future. Thanks again

Doug is a very honest and great dealer. I was in and out with a fair offer on my chain this…read moremorning, and I will be back with more of my scrap gold! Highly recommended and a pleasure to do business with! Thanks Doug!

I purchased a Greenworks Trimmer with battery and charger on Saturday, July 1st…read more I got home and couldn't use it because the part that holds the string and the cap for that piece were missing. So I called them within hours of purchasing it but they were about to close so the same guy who helped me said to bring it back tomorrow which I did. The same guy who sold it to me remembered me and that I was given a 6-month money back guarantee. He didn't know how to put this into the register so he got assistance from some rude AF dark-haired mexican chick. She pretended to look and type into the register then told the guy I could only get a store credit or "pick something out" of the same price. Ohhhhhhh no, no, no, ma'am. I told her I needed a weed wacker, y'all sold me one with parts missing, I don't want anything else, I JUST bought this yesterday, I need my money back. She was kind of talking to the guy and to herself but loud enough for me to hear that she couldn't "push it through", I could try taking it back at another location. I just slowly shook my head no. I told her y'all better do something. Y'all sold me a trimmer NO ONE can use because of missing parts. She said I could "go to home depot or anywhere and get the part." Girl. Really. It just so happens that I looked up buying the part when I first took it home. It turns out no one sells a comparable part and it has been sold out on the manufacturer's website for over a year. I told her again that they need to do something then she said "I'm trying to help you and your getting aggressive with me and I don't have to help you." I honestly think she was trying to trigger me to get belligerent so she could justify making me leave without my money. But no, I was calm and cool as a cucumber. She said "I'm just trying to explain to you!" At no time did she explain anything! She talked to the guy the whole time, explaining to him various ways to put things into the computer, how "this" sale is entered and how "that" sale is entered, stalling and making me wait. Then she was texting frantically on her phone. The guy complimented my earrings. The girl played around with the register some more, talking to the guy and saying how they "can't put it in like this" and "they can't put it in like that, " Just a bunch of ridiculousness. I went in there specifically to get a weed trimmer. Period. Then when I take it back they try to keep my money and tell me to "pick something out" GTFOOH. They really, really tried to swindle me. Then the guy told me that the "regional manager" had to push it through and that's the only way there were able to do it. Blah, blah, blah. The should have talked to the regional manager from the beginning because they know they were wrong on so many levels. Despite that girl's efforts to keep my money, I finally got my refund. Please do not shot here. They talk all butterflies and roses to get your money, with promises of warranties and guarantees, when they know they have absolutely no intention of honoring it. If you need ANYTHING, buy it new from somewhere you know, at least you can take it back. That's what I plan to do. Never again will I purchase second (and third) hand.

I've gotta say that as of September 2024 Cash Pawn on Riverside is doing a lot of things right…read more They treat me well, getting good value for my purchase, and they have let me renew my loans even if they were a day or two late, and I really appreciate that.

Ron is an absolute gem--super transparent, honest, and genuinely helpful. The vibe here is just…read morecool without trying too hard. The selection is unique and feels carefully curated. I've bought, sold, and even had custom work done, and every single time I've walked out happy. The showroom looks fantastic, and the whole team is a pleasure to work with. Consistently great experience.

Beautiful little jewelry shop with really nice staff. I took several antique rings in to be…read moreappraised, and AJ was very professional and fair. I would absolutely recommend this business I had a quick look at their display cases, and they have very beautiful and unique jewelry for sale. Since I was selling rather than buying, I didn't look for too long!