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    Caleesi Designs Jewelers

    4.9 (255 reviews)
    Closed 10:00 am - 6:00 pm

    Get pricing

    Response time

    9 hours

    Response rate

    100%

    Services - Caleesi Designs Jewelers

    Jewelry repair

    Jewelry reshaping or resizing

    Caleesi Designs Jewelers Photos

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    Recommended Reviews - Caleesi Designs Jewelers

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    Reviews With Photos

    James F.

    I would 100000% recommend Caleesi Designs Jewelers to ANYONE looking for custom jewelry, especially engagement rings! Rayla was a complete pleasure to work with - she was a ROCKSTAR the entire time. Her patience, communication, availability, responsiveness, customer service, professionalism, knowledge/experience/skill - all of the above were TOP NOTCH the entire time I worked with her. We went through a ton of design iterations until we narrowed it down to the final product. When I say my fiancée LOVES her ring, I can honestly say that I don't think Rayla/Caleesi could have done any better. My fiancée has told me half a billion times that the ring is "completely perfect", "exactly what she always dreamt of", "her favorite thing in the entire world", etc. She is a doctor who works in a VA hospital and thus meets/treats new people daily. From the sounds of it, she receives compliments on her ring on a pretty much daily basis.... A huge thank you to Rayla and Caleesi! I could not have imagined/hoped for a better experience!

    Samuel I.

    Amazing! Came in to get my wife's engagement ring overhauled for our 15 year anniversary on a tight budget and Dylan came through. He took the time to show me some what the ring could look like, explained what I was buying and explained the settings to me. The two ladies in the store helped me to pick out the rite cut and my wife loved it. We will definitely be back in the future.

    I wanted something untraditional for my engagement ring and Rayla absolutely delivered! It was such an easy experience and Rayla helped walk us through every step. One of the things that helped me a lot during the design process is that they send you a CAD rendering of your ring and will build you a mold so that you get an idea of what the ring will look like before you finalize it. I loved the selection of gemstones Rayla scouted for me- it was so hard picking just one! That said, I'm absolutely obsessed with the end result. Thank you Rayla and the Caleesi team!

    Custom ring

    Staff was so helpful and nice. I had a custom ring made and am thrilled with the final results. They really know their craft and it shows.

    Custom Platinum Engagement Ring
    Kristin M.

    I'm very much in love with this ring my fiancé and I made with Caleesi! The pictures just don't do it justice! Dani was so helpful and made our ideas come to life. And it was ready quite fast! Everything from start to finish was 10/10. I can't wait to come back and design my fiancé's wedding band

    Diamond ring
    Tarek S.

    Drop everything and get over here immediately! I beg you not to shop online other than for ideas because once you step foot in here, you'll know this is who you want to get your ring from. I walked in with an idea for a male engagement ring and I couldn't find anything I truly loved because I was so set on my vision. No biggie they make custom jewelry based on your ideas and said vision. Rayla who is an angel was so excited to execute and help bring the idea to life. Her excitement made me feel so at ease and the experience start to finish was seamless and most importantly the communication was 5 stars . Also when we needed to make adjustments or changes it's amazing to know you have someone like Rayla advocating for you so you get exactly what you want. Service, speed, communication and above all excellence. I can't recommend them enough.

    CAD rendering of engagement ring...final draft

    My fiancé went to another local jeweler of which we were unhappy with. They didn't listen to him on CAD corrections nor even make it in the correct size. His receipt even had 5 3/4 printed on it, yet they casted it in a size 7. After the proposal, I got to meet with that jeweler and requested we please find another jeweler. It was the exceptional reviews of Caleesi that brought us here. It was their superb customer service and attention to detail that kept us here. We not only designed my wedding band and engagement ring, but also my fiancé's wedding band. (I'm not posting the review of his ring yet bc we are yet to be wed and he wants it to be a surprise. Let's just say they did a fabulous job there too! It was important to us to have all of our rings cast at the same time from the same pour of 18K gold. It is extremely sentimental to us and they delivered!) As for my rings, we began with a vision of a ring I saw from a NY jeweler. I had also desired to add some "hippie crystals" in hidden places. Steve and his team fully embraced my vision and worked with me every step of the way. We ended up with two options for my engagement ring. Steve so kindly wax printed BOTH to help me decide on which would be my forever ring. It was really a cool experience to get to design, view CAD drawings, see 3D imaging, and play with wax printings of our designs. We thoroughly enjoyed the whole process from beginning to end. Not only are the team at Caleesi stand up humans, their craftsmanship and artful eye are the best in Austin and beyond! I highly, WE highly, recommend them. Thank you Steve, Rayla, and Team Caleesi! You each made this experience so joyful for us. I will forever remember the moment when Steve sat down with us to show us the final product. As soon as Jacob, my fiancé, went to put the engagement ring on my finger...I lost it! So many appreciative happy tears. Not gonna lie, I may have seen some tears filling up Steve's eyes as well. Actually all three of us...mine just were most visible. Haha So much that the jewelry mascot pup Chili came over to my rescue to comfort me. I had to explain to her they were happy tears, pure joy! Thank you again everyone!

    Questions Of Travel M.

    I love Caleesi Designs. I went to a couple of places to check out custom design options for a tourmaline ring. They had a gorgeous watermelon stone, and Cathy and Rayla worked with me to land on just the right design. The whole process was a lot of fun, and Rayla tweaked the design for me a couple of times after I saw the CAD renderings and wax castings. It's really hard to do this ring justice with pics, but I'm so happy with the way the ring turned out! (Also the two smaller rings in the pics are also from Caleesi).

    Broken so many times in the place that is shown

    I had a horrible experience. I had Caleesi create a bracelet. Out of cabochon's, a necklace my mother had given me upon her death. The bracelet was made incorrectly. I wore it for two years and had it repaired 15 times! Finally I had it remade and the jeweler told me that Steve did not use a heavy enough chain to support the cabochon's I provided. Also, the gold did not match. It was 14 karat gold but it was like a rose color and not the same yellow color gold that my bracelet was. It was a failure!!!! After two years of 14 or so repairs I finally have my bracelet redone and I'm happy with my new bracelet not from Caleesi! Don't go to Caleesi!!

    The tiara was the hit in my wedding !

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    Tiffany, we are so glad that we could help!

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    1 year ago

    Resized engagement ring for me about 4 times as my finger size kept fluctuating. Reasonable pricing and great customer service !!!

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    1 year ago

    They were able to resize a ring that others said was not possible. Did a fantastic job and are very professional. Excellent all around!

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    5 years ago

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    Thank you for your kind review Barbara!

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    2 years ago

    Amazing experience with Caleesi Designs!! They gave me excellent service from the moment I walked in, to a very quick turn around time!

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    Page 1 of 7

    Ask the Community - Caleesi Designs Jewelers

    Do they only custom design rings? Do they make custom earrings or pendants?

    They can make earrings and pendants. I had all three made there and I have a stud earring being made with them right now.

    Don’t See Your Question? Ask Away!

    Review Highlights - Caleesi Designs Jewelers

    Rayla worked with me to find a way to maintain the look of my original ring but make the band much stronger.

    Mentioned in 13 reviews

    Read more highlights

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    Kruger's Diamond Jewelers

    Kruger's Diamond Jewelers

    (398 reviews)

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    I went to Kruger's to repair two 18k gold bracelets that broke at the link/connecting hinge. First,…read moreupon entering the store, the staff promptly greeted me and listened to my concerns about the broken links. I spoke with Ryan, who was very attentive and assured me not to worry, the bracelets would be fixed. I was glad to learn they have an in-house goldsmith who handles all repairs, so this brought me peace of mind. Upon inspection, Raymond told me I should hear back within a day or so with an estimate. Lo and behold, I did receive a call back quickly and approved the repair cost. The repairs were completed within the estimated time frame. However, during the repair process, one of the bracelets (18k gold two-tone) lost a diamond on the top facing side of the link. Not to worry, said Ryan, they would fix it at no charge. I got a call the next day that it was fixed. I walked over, only to discover that now the bracelet was missing another diamond on the inner-facing side of the link. This particular bracelet holds a sentimental value to me due to its design and because it commemorates a milestone memory. Diamonds on the top links and double-sided with an inscription underneath. Each link contains the same inscription underneath with one diamond stone per link. Anyhow, once I pointed out the issue, Ryan assured me they would fix it, at no additional cost. I was expecting a call back perhaps 2-4 days later but to my surprise, I got a call the next day that my bracelet was ready. Upon careful and close inspection, the bracelet was repaired perfectly. The other bracelet (18k white gold) had no issue and was repaired perfectly the first time around. Overall, I was very pleased with Ryan and the staff's exceptional service. Kruger's will now be my go-to place for all repairs, and I will definitely come back as I have my eye on a lovely diamond bracelet.

    I love this jeweler. The staff is incredibly nice. Courtney in particular was super helpful in an…read moreissue with a watch (which I had bought elsewhere). Their jewelery is gorgeous.

    Kendra Scott Flagship

    Kendra Scott Flagship

    (217 reviews)

    $$$

    SoCo (S. Congress Ave.), 78704 (South Austin)

    I've been wanting some Kendra Scott pieces for some time and I finally purchased a pair of…read moreearrings. I decided to order online and pick up at the flagship store so I could check out more pieces and their cafe. Parking isn't the greatest but that's South Congress in general but they do offer valet. I'm big on customer service and I can say my experience here wasn't the best. While the store was slightly busy, workers can be identified in white button ups and blue jeans. Had I not flagged someone down for my pickup, I probably wouldn't have been serviced. There were several employees standing and observing. The store itself is beautiful with pieces on display. They also have different sections for engraving as well as a color bar. From what I read, you can customize your own piece by selecting your metals and gemstones. I was interested but again, no one really cared to assist me so I decided against it. After picking up my order and making it to the car, I decided to check out my earrings. Luckily I did because one of the earrings was actually broken so I decided in that moment to take them back and get another pair. I explained this to the first worker I encountered and she went to get me another pair without a problem. However, the lady assisting me at the register with the exchange (who was the same lady I'd just picked up my order from) actually retrieved pliers and attempted to fix it. After a few moments, I had to tell her that I didn't want this pair fixed but a brand new pair considering I literally just purchased them and didn't have a chance to "break" them myself. After that, she agreed and simply swapped the earrings. The line for the café was long so unfortunately, I was unable to try it. I love the pieces offered and the community partnerships Kendra Scott has but customer service could be better.

    The store has lots of jewelry to browse, but I'm really just rating the coffee shop. The matcha was…read morevery good and nicely strong I can't speak to the jewelry itself, but the café experience was definitely worth stopping in for.

    STUDS

    STUDS

    (3 reviews)

    SoCo (S. Congress Ave.), Bouldin Creek, 78704 (South Austin)

    Google gun piercing vs needle and you will find out like me why the mall trap of piercing is doomed…read moreto get an infection. Also if you are bringing your kid (minor) make sure you have a copy of their passport/birth certificate, or state issues id. Anyhoo.. nice folks, clean place, good relaxing vibes. We walked in mid week in Dec. No appointment a bit past lunch time. Its in the same shop area as la la land coffee off congress. We went mid week knowing there was a 15$ discount for non weekend days. Our 1st time with needle piercing. The longest part with a minor in needing documentation of a gov/ state ID. Seriously TX.. it seems like theres more laws around minors getting their ears pierced or gender bathroom drama vs gun ownership.. insane. Not STUDS fault. Nice folks who helped us feel comfortable right from hello, helped us pick out flat back studs for my daughters 2nd piercing. All in was about 170.00ish. $50 per ear then the flat back studs $35ish for each. Pain level 5 out of 10 (10 being worst) with the needle method vs mall gun 8/10 says my middle school daughter who gets very anxious quickly. She said is was just a pinch like getting a flu shot. All in all we'd go back. The piercer was very good with infection control (i work in the medical field). They marked the spot and wasn't rushing when we decided on the optimal spot. Paperwork took longer than the 2, 2nd hole piercings. My daughters eat wasn't red hot like the blunt mall gun post needle procedure. Id go back to get more piercings even with the cost being a lot more than the gun piercing method at the malls. Would be super fun to come with friends to get the ear dazzled and take home a bit o Austin.

    I had the pleasure of meeting and getting pierced by JAX. JAX was awesome , professional,…read morepatience, knowledgeable and kind. She also recommended piercing jewelry and different piercings that made my ear design Amazing . If you check out this location I highly recommend JAX she ATE with all my piercings.

    STUDS SoCo

    STUDS SoCo

    (214 reviews)

    $$

    SoCo (S. Congress Ave.), Bouldin Creek, 78704 (South Austin)

    I came back around November 12 for my post-September piercing post downsize but at that time the…read moreassistant at the front recommended me to wait an additional month before coming back in, which is what I did. I booked my appointment for Saturday, Dec 13 but due to leaving late from home was late. They slotted me in right after the appointment that was originally after mine and it took less than 5 minutes. Anna was a fast whiz!! It was also pretty busy in the morning with groups and friends and couples continuing to check out the earrings on display for sale as well as asking about appointment availability. I'm grateful that they didn't tell me I was *too* late! After my downsize, I was in the mood to get a piece of fashion jewelry (specifically a huggie) for February/March when my first piercing ever (lobe) is ready for it. The girl helping me out recommended a twinkle silver one that she also owns. Plot twist: I came back the next morning (Sunday) after a night of fun knocked out my left piercing. I found the backing, but not the stud. The same girl was working so I laughed about it with her and she said it's not common but also they were willing to fix it/replace the jewelry for free based on their usual warranty. Laos worked on me this time & was super willing to share their knowledge about piercing care!

    I loved my visit. And I am obsessed with my piercing! I went in for a double conch. A little bit of…read morea wait. But it wasn't too bad as there were two people ahead of me. Once it was time for my appointment we picked out the jewelry and the lady at the front was super helpful. I told her my vision. She placed the earrings to my ears so I can get a good look and make a final decision. Then it was piercing time. Huge shout out to Kat!!!! Girl, you need to do ALL of my piercings. Because working with you was great!!! Deciding placement with Kat was fun and easy. Talking to her was super easy and funny. Everything went beautifully. She's very good at explaining what to expect and when. Very detailed and knowledgeable. I personally loved every second. I'll be back and I hope I'll be with you when I do! I think the work done was super cute! And worth the wait.

    Caleesi Designs Jewelers - jewelryrepair - Updated June 2026

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