Just happened upon this pawn shop while searching for items online and during the search led me to…read morethis wonderful place. I was greeted immediately and the people there couldn't have been more pleasant. I picked up the item and left there with a smile. I'll definitely be back for more business in the future. Thank you for the awesome experience and happy new years!

I want to start this review by saying James is a wonderful salesman and has been fantastic for for…read morefew guns I've bought in the last 10 days. Unfortunately they will most likely be the last guns I purchase here. Yesterday I call about a gun I wanted. Pretty standard stuff. Well a man named Tom answered the phone and I cannot emphasize enough just how disgustingly rude this name was. I genuinely thought there might have been something wrong with him due to how rude he was. It would take me 2 paragraphs to explain every thing he said. So I said ok let me not act up or anything so I ended to phone call on good terms and due to how nice James had been I decided to remain a customer. Well when I walked in the door tom was there to scream in my face that the gun was gone because I didn't come in last night and he said it as though I was the stupidest man on the planet for not coming in. Listen I buy a gun every 5-10 days, and since James has been so nice I decided I'll do most of my gun shopping here which I had been doing. I sadly will never be shopping here again. This isn't some small oh an employee had an attitude no this was rudeness on another level of nasty that I've never experienced. I hope James gets all the praise in the world I genuinely hope he can go work elsewhere so I can still do business with him. But Tom, you sir are a horrible person. I've seen the way you talk to the other staff members and the way you talked to me. You're awful and I hope management can see that and you get removed so I can go back to my favorite pawnshop/gun-store. I walked in with $3,000 cash this morning and walked out upset that I won't see James anymore. Tom good riddance.

DO NOT PAWN YOUR THINGS HERE!!!! They will switch diamonds out and steal them. They will put your…read moremoney on other accounts and say you didn't pay even if you have the receipt so they can steal your stuff! This place is awful! I've never pawned anything before and this is the worst experience ever. They took three diamonds out of my ring without my knowledge. Please be aware! They are scammers. I wish I didn't have to give o e star they don't deserve it!

I was sold a fake Chanel black purse for $1800 in 2023. The…read moresales associate Shyde confirmed to me that it's authentic. She also said, everything they sell is authentic and assured me that if I want to buy authentic items, that I will never go wrong at any Superpawn because they don't sell fake items. I paid it through lay away for 6 months or so. I had it authenticated after I picked it up. It was fake! I sent pictures to Legit grail authenticator. It is indeed fake!!!! I went back to complain, brought the authentication certificate, and attempted to get my money back. I brought the certificate that it's not authentic. Manager Dave refused to refund my money. I was at the store 4 hours. They kept saying I needed to talk to the manager who was busy at that time. The sales associate went on to entertain other customers. Phoebe asked for the purse back. She took pictures & l was told they are authenticating it with entrupy. I saw phoebe walking back & forth but never went back to me to show me the result of their own authentication. Meanwhile, I was standing in the corner and everyone there, ignored me. Hours passed and phoebe & shyde kept telling me it's taking a while to authenticate bc it is a vintage bag. After 4 hours, they still kept telling me that they are waiting for entrupy to give them result and that I can take the purse home and come back the next day. I came back, I was ignored again. Then I was told that they will only give me $800 for the purse. I refused to take the $800 because it was a fraudulent action on their part to sell me a fake Chanel for the price of a real preloved Chanel. I asked for a total refund but it was ignored. I did what I can to report/call the las Vegas manager and called the headquarters customer service to no avail. I kept calling the customer service and was told each time that they called me but that I did not answer. I did not get any calls. I had no way out but to give the fake Chanel bag back to them with a very heavy heart for half the price I paid versus losing the entire $1,800. They refused to pay me back the entire amount I paid. They never admitted it was fake. I went back after 2 days and lo and behold! The same black Chanel was displayed on the shelf with a tag $2,000. I was shocked. I asked to see the purse. Shyde the Sales associate told the guy not to give me the purse (it was the same purse and even selling it for more). She grabbed it from the guy right before he was about to hand it to me. It was the same fake Chanel. Shyde said, "I told them not to put it back on the shelf". She took the purse hurriedly to the back. So then I came back again after 1 week, that same black fake Chanel was up on the shelf again with a price tag of $2,000. Unbelievable. These people are calloused and scammers!!!! They continue to scam people. This is at the Sunset/Mark Superpawn in Henderson. To date, I never went back in that place.

The entire staff was friendly and professional yet casual. They gave me a great price. I highly…read morerecommend EZPawn!!!

Highly recommend This a coo spot Go get some deals from Destiny she tried to play with me at first…read morebut once she seen I mean business she came thru with some good deals holla at her she dope!!

Workers are lazy rude and ignore you. I went in to get my ring resized & look for a ring to buy for…read moremy fiancé. they looked at us and rolled their eyes, said they'd help us in a second and nothing happens then someone walks in several minutes after us and they jumped to help them. We just walked right out and they rudely yelled out "WELL BYE HAVE A NICE DAY THEN" um excuse me you ignored us ??

I don't like the way I was spoken to when I walked in the door and also…read moreI don't like the service Worst pawn shop I've ever been to I never get good service I've been there multiple times

I came in here to get a few watch batteries replaced and instantly felt like I was just one of the…read moreboys, hanging out. I walked in on a Friday morning and was the only person in the small shop, but no more than 2 minutes later, the shop was filled with about six or seven other people, all of whom knew Cleve and the security guard. Luckily I had gotten there first and his guy in the back was already working on my watches. In the meantime, I got to talked him about some of the coins and other wares that he had in his store and listened to the interesting conversations from everybody else coming in. They were only able to replace the batteries in three of my watches, and did so in about 5 minutes for $5 a pop. The other two, he recommended a jewelry repair shop down the road called Ed's. It was a very short experience but a very pleasurable one and something that you rarely see anymore. It's almost like I was on Mayberry Street in. Andy Griffith. Everybody knew each other, everybody was having fun, and it was very welcoming. I would definitely come back here to get batteries replaced and maybe even two trade some stuff in or see what he has on hand.

Excellent business with great people. Truly feels like a local shop that is family run. Prices are…read morefair and the service is phenomenal. They bought my gold for the highest price in town. Do business with confidence!

Great service & fair ! Highly recommend to do business here. 10/10 I will be back for sure !read more

I have nothing but good things to say about Big Shawn. Great customer service and handled my…read moretransaction patiently, professionally and even went out of his way. Straightforward and knowledgeable. Always a pleasure, looking forward to doing more business in the near future.

The last two weeks have been pretty hard, like for anyone going through Corona virus and it's…read moreeffects on people's pockets I needed to let go of some things and get a couple dollars made so I could cover expenses and well that's what I did. Came into this EZPAWN and set out to just make some ends. Luckily I had the experience of being helped by Krystal Liz and Carlos probably some of the most down to earth and chill personalities you'll meet and came out with what I was looking for. Was referred to use their loan program which offer's me a chance to come back for those things I KNOW would kill me to lose for good and now I got life figured out. This location is just next to the Saint Rose right off eastern and St rose parkway. In the same lot at PTs pub and next door to the cafe. A clean location with fairly good selections in tv, music, games and electronics, tools etc. Masks are required to be worn out of respect for the guidelines of corona virus. They are fair in their judgment and the pricing is honest. I wouldn't dare go to another pawn and would recommend them to someone needing honest pawns or loans lol. 5/5

I buy storage units and had a storage unit I was emptying in the area. I usually feel out local…read morepawn shops so I dont have to travel far. Took some of the loose objects of value, mainly designer purses, in just to feel them out and knew immediately it was the wrong choice. I had unused Coach and Michael Kors bags, one with original tags, all priced over $100 online. I was given the lowball offer of $35 for everything and told they can be found at Goodwill...I used to work at Goodwill. No they cant. Some other Big Boy behind the counter came over looking thru my stuff like there was a cookie that needed priced , without asking, no input or expertise either. With that said I went to the EZ Pawn around the corner. Was actually greeted and welcomed by a nice, older lady who was more than excited to actually look at the purses. She seemed to know far more about purses. Especially the Kors bags. I only look for 25% of worth on my storage units I pawn, I had already priced the bags, and she nailed my number perfectly. They actually had more of a pawn shop feel. Not a shoe store. I discussed what I do, that I used to be a carpenter, and always have tools to offload. Their manager over heard and we started talking. just very nice people. So i'll be going back by today to offload the rest of my storage unit and tools.

confession: i have ever only heard of the pawn stars show but never actually watched it…read more.. but let me tell you, the owners have SUCH a huge following that many of the visitors are there for the meet and greet instead of buy/sell/trade, which i thought was really cool and exciting! the staff at gold & silver pan shop are SO approachable and nice. we had casually dropped by to sell and the process went extremely smooth! and their buying process is very streamlined and fair. we stuck around after selling to check out the items in the stores and there are a lot of beautiful vintage rolex pieces along with a lot of picasso lithographs that i would love to own one day! coda helped answered a lot of our questions and was extremely knowledgeable and personable. there's an attached parking lot to the shop and it was easy to find a parking spot. there's also plenty of security on-site so you can feel at ease and safe. we're definitely making gold & silver pawn shop our vegas destination every visit now!

The service was okay. The staff were not welcoming and looked tired of being bothered…read more The store's tile floor is buckling and they consider it "vintage." It does look the same as it did last year so that's accurate. The shop is actually pretty small as far as the sales floor space but their are lot of jewelry items but not many other items are avaliable. You can come to pawn items but I would not come here to purchase anything. Prices are way over normal retail prices. If you buy jewelry here, you are buying it at a loss. A lot of the same items priced differently. Great nostalgic visit. But that's where the fun stops.

I highly recommend LV Collectibles! Needed to unload some…read morejewelry and coins! They thoroughly went through all my items and explained the value of each item. Very professional, and very relaxed environment. They gave me no pressure to sale any of my items and gave me a very fair price for all my jewelry and coins. All the staff are friendly and very helpful. You helped me get closer to funding towards my dream and making it a reality! Thank you LV Collectibles for making this a very enjoyable experience!

Spoke with the owner and understand there was a misunderstanding with communication. I'm happy with…read moremy transaction and will do business again with LV collectibles

Selling off a storage unit and had great service yesterday with some purses. Their appraisers had…read moremuch expertise and were very professional. Had a bad experience at the EZ Pawn down the street. Going back to Superpawn today!

Zero stars for this pawn shop I've been coming here for years and they always come through with a…read moregood prices for your items. The old manager that used to be there was a solid guy, but he's gone now and this place went downhill. I just brought in a $3500 Louis Vuitton purse in great condition. They offered $600 for it. I understand they have to make their money of course I get that but that is just trying to rob someone you're gonna turn around and sell it for two grand and make $1400 off of it. The crazy part about it is I was only asking for $1000 for it horrible place I will never shop here or bring my items here again.