Gary helped us when we were stranded on a Sunday. His rates are reasonable and he was efficient in…read morereplacing a water pump for a transit connect. Thank you, Gary. I did struggle to understand him verbally but my partner did, so I let them collaborate.

I found myself stranded off the 5 Highway, heading north, by Los Banos. Gary was recommended to me…read moreby the gas station, and true to his word, came out on time, and was terrific. He was patient, helpful, and reassuring. He did his work roadside, and worked through to 3:30am to get me going. I couldn't be happier. Thank you Gary.

Sunday July 30th 11:00 p.m…read more Excellent professional and prompt service in my time of need I certainly recommend up the roadside assistance to anyone and everyone

My car broke down on the I5 yesterday and I was stuck in the center divide in triple digits heat…read more Initially I got into contact with a different roadside assistance company (not towing) who said they could come to the car to try and resolve the mechanical issue. That ended up being a bust and costing money and 5 hours of my time for nothing. Luckily I booked a tow truck through our cc benefits to save on the cost. The dispatcher confirmed that this company and provided an ETA of about 60-90mins. They did include a disclaimer that drivers are not obligated to allow passengers and it's at their discretion. This mattered to me since I was nearly 100 miles from home and had been stranded for hours in 106 degree weather. I then contacted the driver directly and he confirmed that I could join him in the truck and that he would be be there in one hour (this ETA was not unreasonable considering I was in the middle of no where). He even arrived a few minutes early than expected. After a very stressful day, the professional and friendly attitude of the driver felt like a saving grace. My car (and I) made it home safely and timely. I live in congested part of town but the driver was able to handle it with ease. He was even nice enough to help me push the car into a parking spot in my apartment building's garage. The costumer service is A+++ If ever find yourself in need of roadside assistance in Northern California area, I highly recommend this company.

Great customer service. My insurance company has roadside assist so when I got a flat on the 5…read morehighway, I was at ease. Then after an hour on a 100 degree day, my insurance had still not found a tow truck to come bring my car to a tire shop. So I called some places and Bill answered my call. I was in a bad reception area so there was some confusion about where exactly I was, but he got to me as soon as he could. He had all the right tools to inflate my spare, remove the busted tire, put on the spare, and even directed us to several local places where we could get a new tire. Then when we hot to the tire shop, I realized Bill still had my wheel lock which was essential to getting the spare tire off. I called him up and he immediately apologized and said he would bring the wheel lock to the shop. It's truly amazing to find someone so genuinely transparent and communicative and who admitted to the mistake. Call them up if you need roadside help. Avila truly cares. Thank you Bill!

I want to fix exhaust manifold leaking and tell them has 1 bolt broke. They accepted the job but it…read moreis more leaking when the job done. I was paying $300 and bye bye this shop

If I could give the negative stars, I would. I want to share my experience so no one else would…read moremake the mistake of trusting this "auto shop" Unless you're just looking for a quick tire change, I would not go to these people with any of your car issues. Even if you are in need of roadside assistance, I would look for a more honest place of work. Long story short is that I was taken advantage of as a young woman who doesn't know much about cars. They took my money after supposedly "fixing" my car and sent me back on the road to only break down stranded on the I-5. They wasted my time and stole my money. I just wished if they knew they couldn't do the fix, that they had stopped instead of proceeding forward with this dangerous fix. Full story below. I was desperate on a Sunday looking for a shop that had parts to fix my car when I got stranded on the I-5 heading South. Luckily, I was able to pull off to a nearby gas station. Out of all the roadside assistance places that were open nearby, Nixons was the inly one that picked up. They sent some people out to help me ( Aaron Avila and Chris something). My issue was pretty simple to fix if they had the part because it was in an easy access location at the front of my car (oil cooler return line bursted and needed to be replaced). They said they could fix it, went off to get the part, and came back with "parts". I was skeptical (but I'm not a car expert), but they had hoses that said would work for the replacement and proceeded for the next 3 hours trying to finagle the hose into the right place. I asked them a few times if it was the right part, if it was a quick fix, if I'd be able to continue driving the rest of my 4 hour trip down to LA, or if i needed to still take it to another auto shop after to get it checked, and Aaron (the guy in charge) kept presenting that this fix would be no problem and their hose would be able to handle the pressure and temperature for engine oil. I should've called their bluff. At the end, when they finally were able to get their makeshift hose onto my car without the oil leaking out, they asked for payment and went off their merry way. They started working on my car at 4:20ish and finished around 7 (after sunset). I pulled out of the gas station parking lot and got back onto the interstate only to break down 1.5 down the road. I ended up getting towed and having to abandon my car at another autoshop for it to get fixed. Nixon's is negligent about their work, endangered me by sending me off with a defective car, were dishonest about their work, and (after some research out of anger) ARE NOT A LICENSED BUSINESS OR REGISTERED WITH THE BUREAU OF AUTOMOTIVE REPAIR. I tried calling them to find a compromise for their crappy job, and they are unresponsive. I know I have grounds to sue and am going to report them to the city for illegal operation. I have photos of those who worked on my car and recording of my conversation with Aaron.

My car stalled on the freeway and it was a nightmare. But Titan pulled through and not only towed…read moremy car but did the repairs. I have an import and it's always such a fiasco to get it worked on. They went a city over for the parts even and were able to get me back on the road as soon as possible. Not only that they kept me updated the whole time! (Also they were very nice to my puppy. He had no idea what was going on but had a great time.)

Don't ever use this company , I got stranded in Los banos around 8:30pm I called them for some…read moreassistance and they answered and said they would sent someone , I waited over 2 hours no one showed up , I called back and they wouldn't answer, never again

If I can give a - I would…read more My car broke down on the side of the road, so I called AAA -- a service I've been a loyal member of for over 10 years. I've never had a problem with any of their tow truck drivers, until this morning. "Rude Ted" from DD's Towing showed up with a terrible attitude and zero customer service. He didn't introduce himself, didn't ask what happened -- just pulled up recklessly and said, "Where are the keys?" He grunted and mumbled the entire time like he didn't know how to speak. As a woman alone on the side of the road, this was not only unprofessional -- it was unsettling. Thank God my friend showed up to wait with me. There was no way I was getting in that truck with this man. I would've rather walked five miles to a safe place than be alone with someone who made me feel that uncomfortable. When we got to my house, "Rude Ted" was ready to just drop my car on the street until my friend asked him to put it in the driveway. His rude reply? "Maybe." Then he backed it in recklessly and left it crooked in my driveway before taking off without a word. I've never experienced a driver like this. "Rude Ted" clearly doesn't belong in this line of work. If this is the type of service DD's Towing sends out, AAA needs to rethink who they partner with. No one should feel unsafe or disrespected when they're already in a vulnerable situation.

These people tried to make me pay to retrieve a vehicle I have not owned in 4 years. I understand…read morethey are just trying to make their money but it's shameful. A vehicle I sold was never registered into the buyer's name, so mine was the last on file. They sent me paperwork telling me if I did not pick it up I was liable to pay thousands of dollars to cover their costs. I called the DMV and they told me since I notified them I sold the vehicle, I have no liability to pay for anything this towing company tried to scare me into paying. I was fully willing to pick said vehicle up for a reasonable price, but they were unwilling to negotiate. Upon request for picture proof that the vehicle was in decent condition, they said they would send pictures. However the pictures never came and the excuse was that they, "wouldn't go through." Come on, who doesn't know how to send pictures through text message. Do better Double D Towing. I respect the grind, but not the lies.

One of my drivers trailer was tail wagging. Took it to this shop they realized the leaf springs…read moreneeded to be replaced. He said he couldn't source the leaf springs and would have to wait till Monday. This was on a Saturday, We found the leaf springs at a near by shop for $75, I wasn't familiar 100% with the part number so we didn't buy them. He ended buying the parts where we told him we found them but he said he didn't and bought them somewhere else, because we knew what that store was selling them for and later we would find out that he would mark up the price double. Long story short he charged us 7 hours of labor to replace 2 leaf springs. Total bill came out to almost $1300 for replacing 2 leaf springs. I expect a business to make money but it's sad when a business takes advantage of someone in a time of need. What should of been no more than $500 repair parts and labor this business charged us almost $1300. DO NOT SUPPORT THIS BUSINESS. Cuevas Transport Group

Very smart techs here. They can really help you out of a jam! Truck wasn't working properly and it…read morewas after hours and we called everyone in the Central Valley no one could help except these people.