Possibly the most embarrassing service call I have ever had to make. My senior dog has early stage…read morekidney disease and when I have to be away from home I have been leaving him a potty pad in my bathroom. These pads sometimes leak underneath and recently when mopping I have noticed some leakage in the toilet area. Mopping with bleach was no longer cutting it and I started to realize that under the toilet was the problem. I needed to have a plumber come and take the toilet off so I could clean well underneath, put it back in place and obviously find a better solution for my dog going forward because this is just bad. I reached out to Drain Bros. via Yelp on the strength of their excellent reviews and proximity to me in Bethel Park. They had a same day opening which was amazing. I almost immediately heard back from someone via text to confirm I still needed help, followed up by a call to make the appointment. Technician Seth called when he was about 15 minutes from my house to let me know his location. He was hard-working and knowledgeable, had no qualms about the nature of the problem I was so horrified about, and when the toilet was off set about cleaning the tile himself, although I insisted it should be my job as it's my dog. He said when he replaces a toilet he always cleans well underneath no matter what to start from a clean footprint, so it was absolutely no problem. He also said my timing was good because the wax seal under my toilet had been giving out and needed to be replaced. He did very good work with attention to detail, pride in the job and respect, putting on shoe covers whenever he needed to come in or out of the house. Earlier during the initial phone call, I asked for an estimate for this job, was quoted $250 and that was exactly what I was charged. I found these guys to be very efficient, honest and upfront. I will definitely be calling them for any future plumbing needs and really appreciated the quick help today.

Ryan was extremely responsive at getting us on the schedule and Ricky did a great job at fixing two…read moretoilets. He identified the issues, fixed and cleaned up the areas. It's such a relief knowing that they can be trusted. Their service is great and I'd highly recommend for all your plumbing needs.

Kaleb from 1-Tom-Plumber was absolutely fantastic. He was extremely knowledgeable and quickly…read morediagnosed that our water hammering issue was being caused by water pressure that was set far too low. He took the time to clearly explain what was happening and patiently answered all of our questions, which we really appreciated. It's clear he genuinely cares about helping customers understand the problem and the solution. If we ever have plumbing issues in the future, we will definitely be calling 1-Tom-Plumber again and asking specifically for Kaleb. Highly recommend!

Jake did amazing work Explained the whole process was…read moreconscientious and did quality work

Revelation Plumbing reached out within minutes. When Robert came to the house, he was very…read moreknowledgeable and polite.

Highly recommend. Excellent communication, fast scheduling and honest, knowledgable employees. Will…read moredefinitely call anytime I need plumbing work again. Thanks Robert!

Had Metz come out to the house were under contract in to inspect sewer line. Nate was super…read moreprofessional and helpful and explained what he was doing. They gave me a very quick quote to follow up and the video of the sewer line was sent the hour after our appt for the inspection.

If I could give this company 10 out of 5 stars I would…read more Another company came out and "diagnosed" an issue on their 2nd visit, and quoted us an up-in-the-air price for a "maybe this will fix it maybe it won't" service. Needless to say, I was on Yelp finding someone else for a 2nd opinion. Jennifer at Metz called me and messaged me right away to view video footage and get something scheduled. I was able to call, text, and email her as often or as little as I needed to and ALWAYS received a response. The communication was exceptional from start to finish. Someone came out that same week to take a look and give out a timely estimate. This company does offer financing, although we did not use it. The quote was less than half of what the other company had quoted us. We got a straight forward diagnosis, with honest pricing, and reliable service. The team came out on the day they were scheduled at the time they were scheduled. They were able to complete our project in only 2 days. Extremely efficient, and walked my husband through what they were doing and put us at ease with what still needed to be done. The pictures and reviews from myself and everyone else speaks for themselves. While I hope to never need more restorative services on my property (LOL), if I ever did, I would 10,000% use Metz again. I will be recommending them to anyone I know who needs it. Absolutely amazing!

Excellent service when we needed it for our frozen pipe burst! I'd highly recommend them.read more

Very quick to respond, great communication leading up to the appointment, was prompt, did quality…read morework and fixed the issue well, reasonably priced. Brandon did a great job. If I have another plumbing issue in the future, my first call will be to Brandon / Thomas Lily Plumbing. Easy decision if asked if I would recommend: yes!

I had found a small leak in my basement pipes, which were in pretty rough shape to begin with, on a…read moreweekend. Thinking it wouldn't be anything too crazy, I looked online for a company with good reviews and found Cheddar's. The online appointment booking was very convenient, and I was able to book an appointment for first thing Monday morning. Nick was communicative prior to the appointment and Joe arrived promptly at the appointment time. Cheddar's was able to diagnose that it was a much larger problem than a small basement leak, involving needing part of the original stack replaced. Nick patiently walked me through what he thought the issue was, recommended a company to come in to reveal access to the pipes and dry out the leak area. The whole process was a pretty big deal, especially since it's the first time I had to deal with something like this. Nick was so transparent, patient in explaining everything, committed to helping me fix everything quickly, communicated between multiple parties, and just was so empathetic to the problem and disruption it caused, that he even ended up talking me off the ledge multiple times. This was way above and beyond in regards to customer service. After everything was able to be accessed Nick, Joe and team efficiently worked, in one day, to update everything that needed done, walked me through everything they did at the end and demonstrated there were no leaks. I'm just so thankful they were the company I called because they were able to confidently handle all the issues while truly understanding the plight of the homeowner. I plan to use them on any plumbing issues in the future and will recommend them to my friends and family. They were truly great to work with. Thanks Cheddar's Plumbing!

Contacted Nick Sunday due to an issue with our kitchen sink not draining properly. He made it out…read moreMonday afternoon and fixed the issue very quick. Very happy with how fast he was able to respond, schedule and fix our problem so we had a functioning kitchen sink again. He also lets you know via text when he is coming and sends an invoice/receipt immediately after the service is complete.

The plumber, Otto, was good. He fixed the problem that we had with the toilet very efficiently.read more

Called for a plumber, they said 9am, he showed up at 10:45 am. I get it stuff happens, but to quote…read moreme over 3000.00 to do the job. I was shocked, on his way out he said if do this and do that he would charge me 750.00 to finish job. I give up, why call for service just to be taken advantage of......

Terrible We had 3 things to be done. THe first was a…read moreleaking faucet on the tub. The person did not know how to fix it, he could not get the handle out. He was going to turn off the water to the tub, but could not figure how to get to the handle. The second was a broken handle in our shower, he did not have the part, and could not get the part. For nothing we were charged $169. Another plumber came 2 days afterward and fixed out toilet with a $19.00 part and charged us $241. After the left, we could not find my wive's wedding ring. I am not accusing them but they were the only people in our house. I talked with the owner, who was difficult. I had contacted them through Angies list, they called within minutes of me putting in a request. I am sorry I did not search them on yelp Definitely do not go to them

The technician, determined the problem with a leaking pipe and had it repaired in less than two…read morehours. He was polite and professional, very competent, and left the work area as clean as he found it. Outstanding display of customer service; this firm has a new client!

The guys came on a short notice, went above and beyond, delivered a new water heater, installed it,…read moreremoved the old one. They were friendly, professional, and fair priced. They did not torch me with lots of questions like some others did. They just came and did the job. I would definitely call them again and would recommend them to others. Thank you!

Substandard materials and workmanship. Do not recommend. This is the same water heater that…read morereceived the five star review from the realtor who put the hot water heater in for the new buyer.

Rob was great! We had a pipe packing problem that required the valve to be replaced on short notice…read moreas the weather continues to change. Among the quotes requested Rob was not only the fastest to reply, the most flexible, but also was the most affordable. We are very happy with the service and will use Rob again in the future.

From the owner: Residential service plumbing specialist with almost 20 years of experience! We offer really…read moreaffordable up front pricing with no surprises! We believe in being honest and providing the best service possible! Don't hesitate to call for your next plumbing job!