Shopped here with my wife, and we had a great experience! The store was clean, organized, and…read moreoffered some nice deals. My wife loved the free duffle bag promotion with a $100 purchase. The staff was friendly and helpful, making the visit even better. Definitely worth stopping by if you're in the area!

Came in Friday, actually black Friday after the holiday everything was pretty organized. The lines…read morewere long, which was to be expected. Everything ran pretty smooth though, and it went by pretty quick. I like this store because you can enter from the actual street. Will be back.

We walked in and found a few things that we liked. Two dress shirts and a pair of jeans for my…read morewife. We went to pay and told the cashier that we saw online if we gave our phone number we would get 20% off. She said that only works if you open a card and they didn't do that here. So we left. My wife then went online and gave her number and got a coupon for 20% off. So we went back and talked to the same cashier "Valeria" who seemed quite irritated to see us back and I guess wasn't happy that we had a coupon. She came across as rude and clearly didn't want to be there yesterday. I hope she has a better day next work day.

So so so disappointed I had high hopes I bought this in November to wear for the Holidays!!!…read moreUnfortunately after ONLY 1 wear a majority of the rhinestones fell off and are missing!!!!! I tried calling customer service to see if I could purchase replacement stones but they couldn't understand the simple question was asking.... time to re-evaluate my love hate relationship with Express That was a review I tried to leave for an item Ai purchased only to have EXPRESS email me that they weren't publishing it?!? They pick and choose reviews?

Oh this place is cute! I'd actually never shopped here before! But I had an ad pop up on my phone…read morefor some cute mauve pants (which I wore to tea yesterday with friends) and I decided to make a purchase online for their Labor Day sale. I ended up saving about $30 on the purchase through their sale. I opted for store pick up. That may have been a bad idea for my wallet because they have a lot of cute things in store! I was greeted upon entering and helped right away. I asked if I could try the pants on in store prior to leaving and that was not a problem. They set me up in a dressing room quickly. I loved them, so the transaction was pretty much done--quick and easy. Got the final receipt texted to me as I was walking to my car. I told my kids about my great experience and now they want us all to go lol!

I thought that the Google ad for this Retail establishment was on point. I liked the lighter wash…read moreon the clothes and I'm sure there are great colors to pick from. I think this was a good move in part of the company, American Eagle. I shop at Urban Outfitters, if that's still around and I will stop by to check this American Eagle out. Thank you.

I came to the mall last weekend, I was checked out by Pei. She was so so so nice and sweet. She got…read moremy rewards set up and was happy to help. I usually always go to Ontario mills H&M but I will now be shopping at VG H&M thanks to Pei! I wish there were more employees like her! Thanks for your help Pei! I hope to run into you next time I'm in there!

Clean store with good selection. It's located in the Victoria Gardens shopping mall. It's not the…read morebiggest H&M but it's a decent size. The staff is usually friendly. There are two floors: women's section is downstairs and men's & kids are upstairs.

This is the fourth pair of Vans I got that still don't fit right. And they won't exchange them…read morewithout the box. The store and the staff was good tho.

As a Rancho Cucamonga native, I've been coming to Victoria Gardens since the day it opened -- back…read morewhen this whole area was dirt and construction fencing. I watched this mall get built. I even worked retail in this exact mall when I was 19 at Journeys. On top of that, I've worked for Nordstrom, Bloomingdale's, BCBG as a personal stylist, Aldo, and Stuart Weitzman, across Glendale, Sherman Oaks, Canoga Park, and Rancho Cucamonga. I've also styled fashion shows throughout Los Angeles. So yes -- I have plenty of experience with real customer service, retail expectations, and actually treating customers like customers. Which is exactly why this Vans location is always such a disappointment. I stopped in with my husband and daughter so she could quickly try on a pair of shoes. I asked for help immediately and was told to wait -- fine -- but then I stood there for about five minutes like I was waiting for someone to acknowledge my existence. When an employee finally came over, I asked for a simple shoe size. Instead of helping with that, she dove straight into a hard sell on socks like I had wandered into a sock convention by accident. I politely declined -- because again, I was just trying to confirm a shoe size for my kid -- and her attitude changed instantly. Suddenly I'm getting the annoyed tone, the energy shift, and then she walked a few steps away to complain about me to her coworker... while I was still right there. No "thank you," no basic courtesy, nothing. Just rudeness and an unnecessary attitude -- not exactly the experience you want your 10-year-old to see while shopping with you. On the way out, the first employee reminded me about their "buy one, get one 50% off" promo. I let her know that online is 30% off plus rewards, so the in-store "deal" wasn't actually a deal. You'd think that would be obvious. Between the pressure to buy, the attitude, and the lack of even the most basic professionalism, the whole experience was uncomfortable and honestly embarrassing -- and not for me. After years of similar issues at this location, today officially sealed it: I'll keep buying Vans, just not from this store.

Anthropologie is always a fun store for me to wander through, especially when I'm in the mood to…read morebrowse home and decor items. I love how curated everything feels, from the furniture to the smaller decorative pieces that somehow convince me I need them. One of the best parts is the generous sale section, which often has genuinely great deals on beautiful items if you're willing to dig a little. The store itself is large and thoughtfully laid out, making it easy to browse without feeling cramped or rushed. It's the kind of place where I pop in for one thing and leave inspired, even if I don't buy anything at all.

I picked out some dish towels from the clearance section as family gifts, and Natalie even attached…read morethe tags and wrapped them for me. I was so grateful for her kindness.

Selection was awesome, service not so much. We had one gentleman help us - super helpful,…read moretalkative, polite. The lady who rang me up was the total opposite - rude, argumentative when I asked a question about pricing, clearly did not appreciate our business. There is a DXL Outlet not too far from here (LA County)....way better prices and surprisingly, better service as well. We spent almost $400 and walked out feeling like we were not values as customers -- will not be back.

So I heard back from A. regional manager named Sara. I get the typical well we will talk to our…read morepeople in the normal BS. But they still don't understand the frustration and expect me to go walking back in like as if nothing happened. I asked the simple question of what incentive is there for me to want to go back to DXL? I have not received a response and that was the other day. You are your guess to want to go back there needs to be some kind of intensive some kind of reason. I found wrangler brand shorts at Walmart for $20. I can get other brands of stuff that like Kohl's JCPenney's. They offer incentives to go in. The only incentives I've seen from DXL are coupons that you cannot use. It would be like a restaurant that says come eat here. We finally passed our health inspection. You don't wanna go there. And that is the whole situation, that if there's no real incentive to go back there, then I don't go back there. And anybody else that can learn from this good for them. Ghost man, your hard earned somewhere else that it's obvious that they don't appreciate you so go to your Walmart or go to Kohl's cause at all these places you're just a number and not a person.

If I could give it no stars I would. I went in purchased a pair of shoes as a gift. When I gave…read morethem to the person they told me the left shoe was a size 9 and the right was a 9 1/2. I went back to the store to get the correct sizes and the manager told me she wouldn't look up my transaction. She said she didn't know if I was lying about purchasing it at that location. She was no help at all neither was the customer service representative.

Sat for 15 mins with no help while the ladies chit chatted the whole time. And this is the second…read moretime this month this has happened