I booked and confirmed a one-hour massage in advance, arrived early, got changed, and was already…read moreon the table when my appointment was abruptly interrupted by a woman bursting into the room yelling in another language. She then stood there arguing loudly with the massage therapist for several minutes while I was lying there, exposed and waiting, which was incredibly disrespectful and unprofessional. The massage was stopped, and both women then came in to tell me that despite confirming my one-hour appointment, they now wanted to cut it down to 30 minutes because they were "too busy." It is completely unacceptable to overbook clients and then try to change the service after the appointment has already started and the customer is literally in the middle of being treated. When I decided to leave rather than accept that level of disorganization, they laughed as if wasting someone's time and creating such an uncomfortable situation was funny. The entire experience was chaotic, disrespectful, and shockingly unprofessional. I only went because I had a gift certificate, and the experience was so bad that I sold it for half its value because I have no intention of ever returning. I would not recommend this place to anyone.

Great message. Staff work very hard. Place is very clean and tranquil. My favorite was the hot…read morerocks. Will be back

I visited this location expecting a legitimate massage. During my appointment, I was offered sexual…read moreservices, which made me extremely uncomfortable. I ended the visit and reported what occurred to Suffolk County authorities. Management later apologized in writing, refunded the house fee, and offered me a complimentary massage, which I declined. Based on my personal experience, I will not return and recommend that customers exercise caution.

Went for a couples massage today with my husband and it was amazing. The staff were incredibly…read morefriendly and not to mention accommodating. I am almost 6 months pregnant and they were able to still do a full body massage while utilizing positions that didn't require me to lay on my stomach. 10/10

I've been lucky enough to have massages around the world and, without question, the massage I…read morereceived at Spa Suite 4 is the most therapeutic massage I've ever experienced! Ruth is a very caring, dedicated wellness disciple and massage practitioner. My session was personalized, and she really took the time to explain her ethos and her approach to wellness and massage. She also listened to me and my concerns about my chronic sources of pain. Most importantly, she focused on those areas during the massage. I was so grateful to receive the care and consideration I did. So much so, that I knew I would have to purchase a massage for my husband in addition to future sessions for myself! Thank you very much, Ruth!

I already booked my 3rd session before I opened up Yelp to leave this much needed 5 star review…read more Ruth is so kind and her massages have me floating in space, I love it! My mother and sister go to Ruth as well. I always recommend her when people mention to me that they want or are in need of a good massage. The next session is my first 75 minute session and I can't wait! It's going to be much needed.

This spa is absolutely disgusting. The massage therapist was dirty, the place was dirty…read moreThey locked the door when we went in for the couples massage that didn't have the champagne that was supposed to be included. There were multiple lighters on the desk. There was no parking, the place says closed online. This place should not be running. It was creepy. You should not walk into a place feeling uncomfortable and a shady business. I had to pick a star to post this but it seriously doesn't deserve one. I actually lied and said I had an emergency to get out of there.

I'm giving Vitality a tentative 4.5 until the next time we go as I don't always like to dole out an…read moreinitial 5. I purchased a Couples' Massage for my mom for either her birthday or Mother's Day. I can't remember because one week it's her birthday and then typically the following week it's Mother's Day. But anyway that's besides the point. I got her the Couples' Massage because I get to go too. Plus she is less likely to go alone. First things first I started to get nervous after these reviews started pouring in how they were unreliable. We did not experience any unreliability here. Someone also said they need to learn how to speak English. Well that's funny too because there was absolutely NO way a language barrier here. Yes the spa and outside was a little noisy. Yes the siren went off for the Fire House. But by jove... Things happen and we both enjoyed our massages. So much so that they offered us the Groupon price to come back again and we took it! We were also told we can refer people and they will get the Groupon deal as well. Yes the place is nothing to look at on the outside but the massage was wonderful. I felt very relaxed afterwards and figured out that it was much needed. So take what you want from this review. My mom and I both agreed upon coming back and giving it another whirl. PS - HAPPY 170! :D

Great service, wonderful product line relaxing atmosphere and not over priced Deb rocks!read more

From the owner: Texting is best or call-By Appointment Only. Mini spa specializing in organic skin care treatments…read morefor men, women and teens, largest retailer of Eminence Organic Skin Care, all modalities of relaxing and therapeutic massage, pilates reformer private classes. Postural realignment through massage and pilates for injury rehab and ultimate health. Yoga on pilates reformer. Best prices on Long Island

I had the best experience at Cactus Salon! Shay, the manager, was absolutely wonderful--so…read morewelcoming, kind, and genuinely caring. She went above and beyond to make sure everything was perfect. You can tell she truly cares about her clients and the salon. I'll definitely be coming back!

I purchased and used a Groupon for this hair salon located in East Islip, NY. This was my first…read moretime patronizing this salon. I can confirm that I had a very positive experience. Starting from my initial contact to scheduling my appointment, to the completion of my appointment. All of the staff Shay the manager, David the stylist who did my hair, the young lady who washed my hair, were professional, engaging, and friendly. The shop was extremely organized, clean, well stocked. I would recommend this business.

Ana is still working and doing a very good job Ana helped me a lot I spoke with Ana recently and…read moreconfirmed she is still open and accepting clients I highly recommend Ana she is excellent

It was enlightening and I felt much better after I done with the session . I liked her personality…read moreand her caring manner

I had such an amazing experience with Christina! She is incredibly knowledgeable, professional, and…read moretruly passionate about skincare. She took the time to assess my skin, explain everything she was doing, and recommend products and treatments that actually made a difference. My skin has never looked or felt better. The whole experience was relaxing, clean, and personalized. If you're looking for an esthetician who genuinely cares about your skin and results, I highly recommend booking with Christina!

The Commack location was equally as amazing as the other Hand and Stone locations I've visited…read morethroughout New York and Florida. My wife had Nia, and I had Emma, and both of them were amazing. Every member of the staff is incredibly kind and well informed.

I am new to the East Islip area and had my first appointment here with Jen. It was a great…read moreexperience from conversation to listening to exactly how I wanted my haircut. You also can't beat the prices. I am so happy to have found somewhere so close to home to be able to go!

Went for bridal trial. Over the phone they told me $90.00. The girl who did my hair I told her I…read moredid not like the way she did it. She didn't do extensions or pretty pins, she didn't offer to change the updo. The owner did airbrush makeup which was nice but nothing exceptional. A few hours later I was already missing a strip lash, and most of the foundation faded. Upon leaving, I intended to pay the $90.00 trial and bless the stylist with a very generous tip. Until I was told my bill for the trial is $400!!! I used Venmo to pay the $400 and decided between my own experience and all the terrible reviews I read online to find a different bridal hair and makeup team.