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    Factor Nail Spa

    4.0 (42 reviews)
    ModerateNail Salons
    Closed 9:30 am - 7:30 pm

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    Recommended Reviews - Factor Nail Spa

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    The name of the place

    I keep getting a lower service but repeatedly get charged the same amount which doesn't make any sense. That is bad for business

    My daughters turn out!

    If you have an inspo pic they WILL deliver! My daughter was so happy!! Our usual spot was closed for Memorial Day so we came here and it's safe to say we have found our new nail home!!

    Best experience I've ever had ! I love the owner! Very patient and kind people with the best prices!

    Pedicure
    Talena M.

    Asked for a French tip deluxe pedicure ($67). From the time I left to the time I got home my feet are bone dry. My toes still has calluses and rough spots along with the peeling skin. Not to mention the massage chairs barely worked. I don't recommend this location at all.

    i called before coming and i made an appointment just incase based off reviews.. i asked if they do kids because i have a toddler (i was nervous to bring her) and she said yes.. i arrived 10 minutes late and they took us right in!! both of the ladies that did our manicures and pedicures were AMAZING! mind you my daughter will be 3 in July! 10/10 service with Annie and Sue!

    At least 10 spa pedicure chairs. Super clean and inviting.
    Ali T.

    Just found my new nail salon. Brand new shop convenient to Fishers and Carmel. Lots of massage chairs for pedicures and manicure stations too. If you need a place for your wedding party get pampered make an appointment and they will take the best care of you. The shop is very clean and offers endless options and colors (classic, gel and dip- all available) I got a gel manicure and gel pedicure- Amy did a great and detailed job and I'll be back soon. If you stop in soon you can take advantage of their grand opening discount too! If you're looking for a self care day- make your appointment today.

    Helena V.

    This is by far the best place i have ever gone to get my nails done! Michelle, Susan, and Lilly are the best

    Nails
    Makenzie B.

    I love this place. We searched for a salon today and stubbles across this. I was nervous since they are new and not a lot of reviews but this was an amazing experience. They technicians are gentle and skilled. The place is very clean and smells great. I will definitely be returning!

    30$ Lumpy see through Polish change!
    A Boogie J.

    I've been to this salon a couple times. I wasn't a 100% satisfied with my service the first time but decided to give them another shot. I got a pedi and it was great no complaints there. I also asked for a Polish change. I got gel Polish like always. There were only 3 techs there and one left in the middle of my friends nails for an emergency. Fair enough. They got another tech to finish my friends nails as I finished my pedi. I was sat and waited for the same tech to finish my friends set soo she could do my Polish change. During my Polish change she was rushing and not focused on what she was doing.. Needless to say the Polish looks horrible. See through and not smooth at all. And to top it off I was charged 30$ for the Polish change! 30$ I could've gotten a full set for a few more dollars. When asked about the pricing as it says 10 on the menu she simply said its policy!. Ok but I won't be back. You're a lying piece of shit my bill was 70$ I paid my 70 and SAT INSIDE YOUR SHOP AND WAITED FOR MY FRIEND TO FINISH HER TOES.. IF I OWED YOU MORE MONEY WHY WOULDN'T YOU SAY THAT WHILE I WAS IN YOUR SHOP!! I will be back today!

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    5 years ago

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    6 years ago

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    Page 2 of 2

    Ask the Community - Factor Nail Spa

    Do you have a current price list?

    Yes, we have a price list posted at the right side of the salon.

    Are yall doing walk ins or i have to make an appointment?

    Hi delnisha. Due to carona virus social distance will be following untill state ban it. I'm really… Read more

    Is a face mask required for appointments?

    Yes but if you don't have store can provide you one.

    Are you open Sundays?

    Yes Michelle.

    Are they good with long nails?

    It's depends on .some like long, some like short and some like medium.Nails are looked beautiful any length but if you have a short and narrow nail bed ,the long length is not a good choice.… Read more

    Good afternoon do you know how to do clear nails?

    Yes we do.

    View All 7 Questions

    Review Highlights - Factor Nail Spa

    Michelle does a fantastic job - I usually get a French dip and it looks good for up to 3 wks, even as it's growing out because she does a good job on the edges.

    Mentioned in 5 reviews

    Read more highlights

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    HV Nails Studio - Huge polish selection

    HV Nails Studio

    4.5(63 reviews)
    3.0 mi

    OMG! HV Nails completely surpassed my expectations and impressed me with both the customer service…read moreand the quality of work. I am usually skeptical of trying new nail places, but after seeing the high ratings HV has, I knew it was worth a try! I scheduled my appointment for 4/24, but when I was about to leave, my phone alerted me that there was a tornado warning in my area and it was unsafe to drive. Luckily, I was able to call HV and easily reschedule my appointment to 5/25 with no problems! Upon my arrival, I was immediately greeted with a cold water and directed to my massage chair. I waited for about 10 minutes before a nail tech came over and started my treatment, which was no problem for me at all, but both the technician and the manager on duty were so apologetic and even added on extra time to my leg massage to make up for it! The way everyone goes above and beyond to ensure customer satisfaction is what makes the prices at HV worth it. I was super impressed with my gel pedicure and my acrylic manicure, and I especially appreciated that the nail techs asked me several times throughout the process to make sure I liked everything. The design I got turned out even better than the inspo pic from Pinterest, and they have lasted over 2 weeks with no chipping or breaking! HV Nails is certainly on the pricier side, but trust me when I say you get your money's worth!

    I'm honestly surprised this nail salon has such high reviews. The space was not clean as…read moredescribed--my nail tech swept nail dust directly onto the floor, which didn't feel sanitary at all. I asked for a simple ombré design, nothing complicated, and it still wasn't done correctly. I ended up spending two hours there and paid $70 for nails I didn't even like. Overall, the experience was disappointing and felt unprofessional. I even had to explain how my usual nail tech in Arizona does ombré. I wouldn't recommend this salon and suggest going elsewhere.

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    HV Nails Studio
    HV Nails Studio

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    The Nail Stop

    The Nail Stop

    4.5(15 reviews)
    2.5 mi

    I was greeted right away and they took off my nail polish while I was getting my feet done, which…read moremade it a faster appointment as well. I thoroughly enjoyed it and I would go there and recommend it for you.

    I have been a consistent customer at The Nail Stop for approximately six months since moving to the…read morearea and, until now, have had no issues with services. This makes it disappointing to leave a review under these circumstances. During a recent eyebrow service completed by the female owner, Vee, I communicated that I wanted my eyebrows thinner. She proceeded using a device, and within 24 hours I developed welts underneath and around my eyebrows, followed by minor pain and visible bruising. I will be attaching photos for reference. I initially attempted to address this concern by phone, but Vee advised she could not hear me. I then visited the salon in person to show the bruising and seek a resolution. I spoke with her boyfriend, who is also an owner, and he called for her to come speak with me. As they spoke in their native language, Vee avoided all contact with me and did not acknowledge my presence, nor did she inquire as to why I was there or address the visible bruising at all. I take confrontation seriously and approach it with the intent to resolve issues respectfully. Because of this encounter, I strongly disagree with the attitude displayed by Vee and the owners' inability to acknowledge or address the injury left behind. For this reason, I will no longer be a customer at this establishment. The quality of work itself has generally been good; however, future customers should be aware that if concerns arise, there may be issues with accountability and customer service, which does not appear to be a priority.

    Photos
    The Nail Stop
    The Nail Stop
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    Factor Nail Spa - othersalons - Updated June 2026

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