I had a few basic questions about redoing my kitchen cabinets. I spoke with a young lady named…read moreJada. She was one of the most pleasant customer service reps I've ever encountered! She was patient and knowledgeable and answered all of my many questions. I had to call several times because I kept forgetting things to ask and every time she was friendly and chatty. I love chatting with her about music and the Bears! I'm excited to start on my new kitchen. Jada makes the whole project much more enjoyable.

Consultations are nice especially when the showroom is beautiful and the employees are…read moreknowledgeable. There are a few more places to visit as we continue to build our portfolio for the long awaited upstairs bathroom remodel. There was so much to fall in love with inside this space. This made listing ideas and creating a wish list with pictures easy breezy. I had never seen a towel warmer rack before only a basket. From what I hear, they have been out for some time now. Pretty cool.

I was contacted the same day as I emailed them. That was nice. But I was stood up by the…read moremeasurement estimate rep twice and the second day when I called to see happened ... They hung up on me. They didn't call to cancel or reschedule. Sigh...

I got and initial call back after I emailed but then for the second phone call I had a consultation…read morebut they canceled and never came by

I reached out for a quote on a bathroom remodel and was immediately told they don't do "labor only"…read morejobs, which is fine -- not every company does. However, the representative (Lexis) was incredibly dismissive once I mentioned that I had already selected quality materials from Lowe's. Instead of offering alternatives or explaining their pricing structure, she claimed "Lowe's uses a lower grade of material than we do" -- an inaccurate and unnecessary statement. I had already reviewed the specs and warranties of my chosen products, which are industry standard. I was only looking for skilled installation, not a sales pitch. The interaction came across as condescending and unprofessional, especially for a company advertising itself as customer-focused. If you're a homeowner who has done your own research and simply needs experienced labor -- save your time and look elsewhere.

Prime Baths replaced an old fiberglass shower with new custom-made panels and plumbing. We had…read moreseveral product options from which to choose. Bryce and Fernando worked very hard on the demo and install and the resulting product, finished in one day, looks great. Everyone from the company was pleasant and polite to work with, from sales to Morena on the phones, to Bryce and Fernando. The price was somewhat high, but ultimately we are pleased with the product.

Couldn't have been more happy with Bart and Agnes. Professional, thoughtful, thorough and quality…read morewas amazing. Would 1000% recommend Granite Design. Helpful in laying out countertops on slabs and sourcing from multiple vendors to help find the best price and quality.

My husband and I have now used Granite Design of Midwest twice and each time we have been very…read morepleased. Everyone involved with our two countertops, one in our basement bar area and now most recently in our kitchen have been professional, courteous, and helpful. The end result is having an absolutely beautiful countertop. We couldn't be happier and we highly recommend Bart and his crew. Thanks for helping to make our kitchen gorgeous. Beverly and Alan Rich

Highly recommend Urban Countertops! From the quote process to the installation, UC was top notch…read moreprofessional. Communication was amazing. The installation team showed up on time and the installation was fast and hassle free for me. They did a great job protecting my floors and furnishings during the install and the clean-up afterward made it look like they were never there. I could not be happier with my new quartz countertops! And, I cannot believe the difference they make with the look of my kitchen!

It was a pleasure working with Aaron on designing and installing our beautiful black granite…read morecountertops! He was professional and prompt, answering questions and providing quotes quickly. He gave us samples of our top materials so we could test it out at home, and once we decided, installation was quick and efficient. Thanks to Aaron and the team at Urban Countertops for the great experience! We were recommended them by Tony of Premium Cabinets and we can certainly see why!

Met with Jovan and was able to obtain a remnant for my bathroom remodel at a reasonable cost. The…read moremeasure and install were professional and everything went well.

From the first interaction I knew picked the right company because they walked us through all the…read morevarious design choices and ideas. The suggestion on where to find the perfect stone was crucial. Custom Marble Design came out to measure and reconfirmed every detail before they finalized our countertops. When it came to installation all I can say is WOW what an amazing team! They were polite, thoughtful and professional. The entire team is exceptional. Thank you to everyone at Custom Marble Design. Keep up the great work!!!

I've been by there 3 times on 3 separate occasions in the middle of the day (between 1-4pm)…read more They're never open and no one ever answers the phone.

Gorgeous and eclectic collection of items for sale. Very kind and welcoming staff. Stop by to see…read morewhat they have to offer-- you never know what you're looking for! Never knew this was here: a hidden gem