My Hubby and myself were so excited to see the Sea Doo we have been looking for the entire 2019, at Yamaha! To top it off the staff was absolutely amazing..Buddy...Travis...Geno...Chaz.....have been so freaking helpful and we got exactly what we wanted! Buddy was so attentive and Travis kept in touch all along the way. With BuddyS winning personality and the other guys knowledge of each and every extra item we wanted added...we couldnt go wrong So we have a new 300 Seadoo and double trailor and all the extras added on. They were all helpful and always wore a smile. Our 1st intent was to buy the Seadoo only but with their help and knowledge we ended up purchasing the trailor as well!! These team members are the reason we are coming back in a few months for our 2nd Ski Thanx Guys ya all ROCK!! Mike n Amber Gaines read more

Very shady business in my experience. Extremely unprofessional, very poorly managed, and extremely dishonest and shiesty. Keep your money as far away from this place as you possibly can. So far I have filed complaints with Yamaha Corporate, the Better Business Bureau and I am speaking with an attorney this week to ensure there have been no legal infractions. More than likely everything is legal, just HIGHLY unethical. I'd say the bar for business ethics was set by companies like Enron, and these guys are limboing. Hopefully at least one of the aforementioned entities can get through to these guys and help them improve on how they do business and how they treat customers. read more

My partner and I had planned a vacation to Las Vegas a couple of years back and finally had the funds to make it a reality. We mounted our motorcycles and rode all the way from San Jose, California to Las Vegas, Nevada, through the Mojave Desert on Highway 15. Battled some toasty weather- it got up to 109°F, which for an air-cooled engine like mine, might've been a bit much. We got to our hotel and sacked out. The next day when I started my bike, I noticed the Check Engine light flick on and off several times. I decided to err on the safe side and take it over to the nearby Yamaha dealer (I'd been planning to visit anyhow, just to check out the store's inventory). They weren't open on Sunday, but I took my motorcycle in bright and early at 9am on Monday; talked to Chris at the service counter. He was incredibly understanding of my predicament, as my partner and I had work on Wednesday and had to be back in San Jose by Wednesday morning. That's not a lot of time, especially without a prior appointment or notice! Chris agreed to run a diagnostic and check which code the bike was displaying while my partner and I enjoyed our day relaxing/enjoying the Strip. I got called back at about 2pm in the afternoon, the rapidity of which impressed me. They had identified the potential problem (having to do with the front solenoid/emissions system) and fixed it, saying my V-star was ready for pick-up whenever was convenient, which was the next morning on Tuesday. When we returned in person, the service team was incredibly helpful, explaining what was wrong/not wrong with the bike (as I am not terribly mechanically-inclined); they said that it was not harmful to continue running the bike even if the light came back on during my ride home, and what steps to take next if it did re-illuminate on the 500+ mile ride back. I took it slower (65mph, vs. 80mph) on the way back just to keep from taxing my 650cc engine. The cost was well within reason. For about an hour's time/maintenance, I was charged $100. And I couldn't help but purchase one of their jazzy Yamaha of Las Vegas tees on the way out as well. Thanks, Chris, y'all were a vacay-saver! read more

I went into the shop yesterday to get my fork seals replaced, on my old dirt bike that I've been rebuilding the last few months. I've had some problems troubleshooting some carburetor issues, and I've been damn near my wits end with it all together. Dave not only helped me get the parts I needed, but also thoroughly helped me trouble shoot my carb problems. He spoke with me for about 10-15 minutes about carburetors and helped me understand what I needed to do. With his help I was able to get my carb dialed in today, and on top of that I got a call right before closing that the forks were already ready to be picked up. I won't go to different shop again! These guys are awesome read more

Matt was great to work with, I bought my Spyder but needed to take delivery on a Holiday weekend. Matt was planning to be out of town. He arranged it with staff to take care of me. The machine was ready and waiting when I arrived. His finance guy was awesome and didn't try to overload me with lots of extras. No pressure friendly service! I highly recommend them!! read more

Walked into this dealership with the intent of purchasing a Tenere 700, cash deal. The sales man stated that they do not allow test rides, no deal today. read more

This place does a great job. Tip of the line customer service. Tanner is sales is great, very knowledgeable and helpful about anything you need. I would highly recommend coming here for anything Yamaha can-am. Great team! read more

Went in looking to see available options as I am looking to purchase a bike and additionally some new gear. Eye contact was made initially when I walked in. Walked the entire store an not one employee approached me or said anything. Felt it was bias because I'm a women and there were men being engaged. read more

Run by great, honest people. They have earned my business for life. Be very careful with any other dealer in Vegas, the rest are very shady. read more

Travis Yeary is awesome. Hooked me up with a 22 canam X3, overall easy to work with and will explain everything to the last detail! Highly recommend Yamaha of Las Vegas to anyone trying to get a badass ride! read more

This place has great vibe i like how everyone treats you like a friend. Great people!

This is my second spyder that I purchased first time with Yamaha of Las Vegas I can tell you they treated me so good.. Travis took really good care of me .. we were able to structure the deal over text and phone calls over the course of 2 days... when I got there I signed and was on my way.. this was one of thee best experiences. Buddy was also amazing I mention in passing I had a battery tender and he made sure to have one installed for me... I could not be happier with my purchase This was an awesome experience Also met the person who built my bike Quality craftsmanship Thank you Yamaha of Las Vegas read more

Factory Powersports - New 2020 Spyder 2020 RT Limited - Motorcycle Repair Near Me - Las Vegas, Nevada

We sold our babies to a man in Cali who lives on a lake. Matt let us meet him at Yamaha to do the transfer of warranty and title etc. Got the cashiers check from him, hooked them up to his black Escalade and waved bye bye. Let's face it...glad we sold them because we no longer have Lake Meade and the vehicle we bought to tow them we hated so it was a win-win. They kept their value the less than a year we had them and it was another random purchase that we didn't need.....but sometimes we miss those beauties! On to the next adventure! read more

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Great service! Bought 3 bikes now from Rob. Definitely will keep buying bikes here in the future

Slow and don't keep their word. They never call back. Day after day I get excuses and I'm about to call my lawyer for they have had my bike for a week for a 2 hour evaluation. read more

This dealer is a bunch of Aholes.!!!..I dropped $38k on a New CanAm Maverick..dealer called me after 3 months and said it arrived..I went and looked at it before they were finished prepping it and being an insurance agent for 30 years, I took the vin down off it so I could insure prior to coming back to pick it up..few days later I go back to get it I do all the paperwork and give them a $38,000 cashiers check and they bring the UTV out front so I could load it and I went straight to the machine to check the vin and it wasn't mine.!!..I said where's mine?..I already have the other one insured..they said they sold it by accident..so I had to immediately go on my app on my phone and add the new UTV..I went to get in to load it was having a hard time even going up my trailer ramps.!!!..then they came back out and said I couldn't take it because they need to go over the machine again and do an upload on it or whatever BS they said..I lost it.!!..they had several days to get my machine ready AFTER THEY SOLD MINE and now I have to come back.!!.I was beyond pissed.!!.,so the manager comes out and hands me my cashiers check and says don't buy it, we have people on a waiting list for these.!!!..I took my check and told him to F-Off.!! And drove to Ride Now on Rancho and bought my UTV there and it was even cheaper.!!!!..stay away from Yamaha of LV at all costs people.!!! read more

My fiancé and I went in in November to check out a street bike for me but the timing wasn't right. Fast forward 5 months and the timing was right. Rob initially took care of us on our first visit, but when we went back we worked with Gino. He was such a cool guy to have in our corner. Very nice and knowledgeable. He got us a great price and the exact bike I wanted. I found out I am pregnant a week after getting my bike so I won't get to ride her down there and give him a real thank you. read more

Travis was by far THE BEST person I could have worked with for the purchase of my new GTX 230! He was a wealth of knowledge, and as a first time pwc buyer, he helped me make my purchase with confidence. He answered every question I threw his way, he was patient and went above and beyond my expectations for customer service. The guys and gals working in the parts/service department were great too! They were communicative the whole way with timeframes on my accessory installs. Let's not forget Gino who seamlessly helped with financing and excellent warranties for my new Sea Doo. Truly could not have asked for a better first time experience purchasing a new toy from these guys! read more

Factory Powersports - 2019 GTX 230 - Motorcycle Repair Near Me - Las Vegas, Nevada

I have been toying with the idea of buying a Can-Am Spyder for a couple of years now and decided to do it. I shopped around throughout Las Vegas to find a great deal and after a lot of shopping, found the perfect bike. I landed on a 2012 Can-Am cruising bike for the wife and I to take out of weekend trips. This thing is a beauty and at a great price. I went in to check it out and the entire staff was friendly and professional. I don't have a lot of history riding bikes, and even with my lack of experience, these folks made me feel welcome...answered my questions and made me feel good about the purchase. The woman that I needed to talk to was off that day and they asked that I come back the next day. The sales/finance person's name is Day and she is wonderful. She answered all of my questions which no-doubt showed my ignorance and inexperience and but she made me feel important and appreciated. The entire team including the owner are a bunch of well-trained, extraordinarily friendly and professional folks. Even for a newbie like me, they made me feel like a king. She pushed through financing for me, gave me a great deal including an extended warranty and that bike is now sitting in my parking space. I didn't feel confident enough to drive it across town and they even delivered it to me. I'm a customer for life. This is my go-to place for all of my accessories and gear...they rock! read more

Rob and Gino were excellent and made my 2020 Can Am Ryker purchase awesome! Highly recommend this dealership. Thanks guys!!

I don't write bad reviews rarely ever, but this location has the worst customer service ever! Don't ever get any service done here! We went there twice and they screwed us over both times. The first time we got a new M4 full system exhaust. They told us it would be done in a week. The bike was there for 3 weeks! We had to keep calling and everytime they kept saying it's gonna take another week... and that was the first time we went. The most recent time, we had to get our battery changed and new HID headlights. The guy who we ordered our stuff with, his name was Dave. Well he told us that it would be there and done the next day. So my boyfriend went there the next day on his day off, they told him the lights haven't arrived. So he left his bike there and I picked him up. Then before he left he wanted to see if they were gonna price match for a battery charger for his motorcycle, so he asked someone in parts and while the guy who was checking to see what he can do for us, Dave just ridiculed him saying to the other guy it's not like we need to keep lights on and have roof over our heads. All my boyfriend did was ask for a price match, this place their customer service is terrible. We had to keep calling and they kept giving fake promises when the bike would be ready. Then when they said the lights have finally arrived they said that Dave ordered the wrong lights, so we had to wait longer and when we asked how could this happen the guy says we are human and make mistakes, true but if we double checked our work we wouldn't make mistakes. And then his like oh we can go ahead and put in some regular lights in, but why when we already paid for the lights for them to order it. Then when they said the lights have arrived they said the bike won't be able to be worked on for 3days because they are busy & we had to wait even though we already had to go through all that. At the end we didn't even get the HID lights, we got the LED. This place is a joke. No wonder it's dead inside because it's very unprofessional staff that makes unkept promises and makes fun of you for being concerned about what's going on. read more

Saturday morning before they have even opened... I am supposed to be on the road already with my kids on the motocross track. I pull in with potentially bent forks looking for some advice. Then I meet JOE!! He's already busy and could have easily just asked me to come back when they have opened, which would have been understandable. This guy, goes out of his way, asked me what happened And get some details. Hops up on the bike and has a look, and sees the problem that I did not! And because of JOE we will ride today! 5 stars JOE!! THANK YOU!!!! read more

The whole store is very polite professional and easy to work with. The service manager, Day, really goes out of her way and helps every way she knows how. She works miracles within a few minutes. Good job! read more

So all I own is Yamaha and asking for parts here is like pulling teeth. Nothing is ever in stock for super sports motorcycles. It's always we have to order it and I get it that you can't keep everything in stock but still nothing ever is in stock. The facility is clean but the showroom is cluttered and you can't really look at motorcycles because they are too close together also the DONT TOUCH signs that I e seen were a little off putting. I haven't dealt with service at all because I do maintenance and work on my own but a few people at parts were nice and inviting and other lack customer service. Beware of sales there though because I had one call me continually for 3 days even though I told them o wasn't ready to buy just wanted a trade in quote online. Very persistent until I had to block that number. But from what I seen they have a good inventory to select from and at least they specialize in Yamaha. read more

They say Yamaha is one of the most reliable brand out there, and thats fairly true. Their technicians are probably good here too at what they do, haven't had any issues with that so far. But from my first experience here being terrible then two years later and its still the same. False promises when things will get done, miss communication & not a reliable place to get serviced done. Every time my experience with this place has NEVER been like a positive experience. Only if they changed the manager here, and the front end people with people actually knowing what they are doing and giving shit then this place would be great but so far its been a bitter disappointment every time. Im done with this place. read more

Thanks to Travis for all his hard work on helping me get my Can-Am XRS turbo when ride now couldn't do a deal for me he made it happen would definitely recommend him because of his honesty and not trying to screw me read more

Factory Powersports - Motorcycle Repair Near Me - Las Vegas, Nevada

Terrible customer service. I bought a Utv with an extended warranty. It had engine problems and they told me it would be covered. The kept the machine for over 6 months and I still had to pay the bill when it was done. After that the new engine only made it 100 miles and blew up again. I would never go here again. read more

Seemed like nice people working there. But you can't test ride a bike. How are you supposed to know if you really want it if you can't test ride it. Ok. No problem. Went to Triumph where they were more than happy to let you test ride a bike. Done deal. Yamaha lost out. read more

Back in May, drove 2 hours, one way, to purchase a new Yamaha RMAX LE. Trade-in process was slow but I guess there was no way to get around that. Here's my beef: I am two months into this deal now and realized that I was never sent registration or any registration information. I received an Off Highway Vehicle Dealer's Report of Sale, that's it. I've purchased many vehicles from dealerships over the years, and have never had this issue. Phoned them up yesterday to inquire about this. Was informed that, because I live in AZ, they do not issue out of state registration. Uh...OK, but why didn't your sales staff let me know this before I drove off the lot? The lady working Title issues there tried to help, but the best she could do is reach out to my loan company and ask them to handle the situation. Upshot is that the loan company has apply for a paper Title. Takes at least 2 weeks. Then they have to send to AZ MVD. My thought is...good luck sorting this out with AZ, even if they do receive the paperwork. Yamaha of Las Vegas has completely bummed me out on 2 levels: 1. No Full Disclosure regarding my registration challenges. 2. Passed the buck to my finance company when I needed help. This problem will not be sorted out for at least a month (if I'm lucky), so prayers I don't get a ticket for no registration in the meantime. NOT HAPPY and won't be doing business here again anytime soon. As if I would, coming from Kingman, anyway. You guys kinda suck. read more

I can't say enough about these guys. Josh, Travis, Dave, Matt and all of his team always go above and beyond. Even though I did not buy my SxS here I do buy all of my acc and maintenance supplys and what ever else I need here. These guys are my go to people when I need something and always hooking it up. They have a great team of people here. read more

Wow is all I can say about this place. If you read this go anywhere else in the local area, trust me you will be glad you did. A set of unprofessional staff workers here. read more

Thank you Yamaha LV for helping me with my first bike! Buddy was my guy and he made the process so easy! I asked a lot of questions before actually making the purchase and at the end, I was happy. Yamaha and Buddy will be my go-to from now! read more

Buddy and his team were professional and worked with me to get a good deal on my new X3. Give this team an an opportunity to earn your business! read more

By far the best Yamaha dealer around. Josh Chaviria at parts and service was able to get me everything I needed in time for my trip in a couple of days. These guys really go the distance to make sure you're ready to ride no matter what the circumstance. Keep up the solid work! read more

We found this location on google since my boyfriend wanted to buy his first motorcycle. When we went there, we had NO IDEAS, what's good for him, what's the difference between all those. But this guy named BUDDY, he help us and treated us really nice, and gave all the information we needed with the good deals!!! after we decided which one were getting, we got there pretty late, was almost closing time but he was patient and so kind like the times. hes amazing and very satisfied also this location ;) if I anyone need a motorcycle, I will highly recommend!! Thank you buddy!!!!! read more

Just got my jet ski the experience was so easy and fast Buddy the salesman was very knowledge and answered all of my questions. Just took the jet ski for the first service and it was very dirty when I got it back it was like new WOW love this place. Thank you guys read more

Awesome customer service. I will be back for more parts for my Can Am. Very knowledgeable and easy to work with. Good amount of products on hand too. read more

The store was pretty busy I was surprised by that, it was rainy and chilly outside today. I needed a part and even though the shop was busy I was helped quickly and the guy behind the counter with the glasses (sorry didn't catch his name) was very nice and very helpful. I understand the sales staff is nice too but haven't bought anything new only parts so far. Thank you read more

Beware of the battery warranty $560.00. They make it sound like its a free battery replacement. But you are being charged. don't sign the battery warranty page, its an added charge on your documents. pretty low down if you ask me!! No one would agree to something like that! read more

Never purchased anything other than vin check for the out of state machines I've purchased over the years. Some of the guys seem very knowledgeable and others have very little knowledge. I was there one day browsing the Can Am x3's. I asked a guy about one and he said, "I don't know, I used to sell Rzr's and don't know much about these." He offered to go get an answer for me and never returned!! Not a big deal, but if I was in the buying mood I would've cared more. Positive side they have a lot of people to help, and are very friendly. A few times they didn't even charge me for the vin check. I had some questions abt a machine I purchased and the gentleman was very informative and helpful. read more