Don't ever order anything online, with expedited shipping. It is total bait and switch. Stupid me,…read morenow it happened twice over a two year period. Never again. Ordered an item that I needed within five days, paid an extra $25 for 2-day shipping fee, only to be updated by UPS that the item wouldn't arrive for nine days. Three calls to Athleta customer service where they totally blamed it on UPS. Called UPS who confirmed that Athleta never assigned the item as expedited shipping. UPS is not paid by Athleta until the product arrives, so they could not change the order status. Call back to Athleta who responded with nothing more than "so sorry." Off to Nordstrom's, or perhaps even Lululemon. Never again Athleta!!!

Great store, perfect customer service and beautiful clothes…read more I shop Athleta mostly online because that's where you get the sales (the selection of items on sale is very limited on Pearl Street.) And you can return whatever you don't want to keep at the store in Boulder. The clothes are a little pricey (especially if it's just for exercising),but beautiful and very comfortable. Although Athleta carries mostly athletic apparel, a lot of it is so pretty that I also use it to work. And this morning, they opened the store early and offered breakfast to celebrate back to school day,how great is that?

My young daughter bought a purse online and she went to Pearl Street to exchange it for a different…read morecolor. She told her she might want to return it and had a long conversation about the return policy, etc. instead of taking note of that and telling her her options for return she just did a gift card exchange, which resulted in my daughter only being able to return the purse for store credit and not the refund she was hoping for. When I went back in with her to talk to a sales person about it, she was incredibly rude and unhelpful. Unfortunately, we will no longer be shopping with this store due to the lack of customer service.

If I could give a zero I would. The customer service was awful. I believe she was the manger and…read moreshe was so rude. I don't think I will ever shop at free people again thanks to her.

It's hard to imagine the new management could be worse than the previous one, at least Pam would…read moresay hello and ask if I needed help. Today I stopped in and the sales person didn't even look up, no hello, no can I help you? Ugh, just another snobby Boulder store. Anything in this store you can buy online, save yourself the frustration of being treated like you don't exist and just order things online. What a waste of time.

Super cute boutique that carries nice brands. Pam is terrific and offers great recommendations!…read more Definitely a place to shop when in Boulder!

awesome service and fast and efficient and also a lot of great clothes. employees were super helpfulread more

The store was so horribly messy and the managers give off super rude energy! I'm not shocked since…read morethis is a dying brand the clothes were pretty ugly and the set up was really bad. I'd much rather go to any of the other stores of Pearl, they are so much nicer and the store looks way better! Not to mention the stuff isn't 99% shitty material like this store. Not worth your time at all!

I nearly screamed when I saw this storefront. There are nowhere near enough Volcom stores! I was so…read morefecking thrilled. They had a great sale going on and I got 2 perfect dresses for a wonderful price. Simple joy bonus! Volcom clothing has always fit me so perfectly and always has what I'm looking for. The staff was helpful and friendly, and there were free stickers at the counter to boot. I love me a great sticker. Thank you for existing here and brightening my Colorado holiday even more.

Since hubby is a SKATER-BOY and shall always be, we visited this store. Purchased several stuffs…read morehere. If only we could PURCHASE the Auto-graph POSTERS (signed by a well known snowboarder) that are hanging on the wall. But as for those it was not for sale at all... Love the design of the apparels they have.

I had not been here recently and it was nice to see so much fresh seasonal merchandise. I had seen…read moresomething online that I needed to buy as a gift for a granddaughter who will be 9 when we see her next month. The picture online looked perfect but the staff member was unsure of the exact location and gave us three suggestions. We found it on the first one as I thought that was most likely given my previous visits in years past. We did check her other suggested options but none seemed as right as the one I had seen online. While looking though we did run into an impulse buy chocolate option but sadly discovered at home, not as good as the product it was copycatting and I regret the purchase. Lesson learned yet again, get what you came for with research in advance. It's a big store with lots of options for specific sorts of goods, but quality varies by departments.

Hot cookie tip for you all this holiday season: Cost Plus is selling a sprinkles/decorating kit…read morethat closely resembles a gourmet competitor's, only it's about half the price. For $12.99 you can get some candy cane and tree shaped sprinkles, along with blue shiny ornament balls, and some other fun decorations. They also have a Hello Kitty miniature version for about $8. Looking elsewhere at fancier food stores this season and you'll pay at least $20-25 for the almost the exact same thing! Plus, World Market has icing and some cute cookie/gingerbread kits if you're not one to make everything from scratch. Also, it gives me an excuse to browse the aisles and buy other stuff I don't really need.

Fun store to walk around! From outside I was immediately drawn in by a stunning pair of Danner…read moreboots near the entrance. From candles, to rumpl blankets, to body products, to hatchets and clothes this store has you covered. The staff and friendly and knowledgeable and more than happy to help. I checked out their limited womens section and found lots of cute things. Throughout the store and clothing are playful and whimsical artwork/cartoons. Super fun. Definitely check them out for functional and fun clothing.

This store is dope, staff are all friendly and helpful. Great clothing options for men, great…read morecandles, etc.

Came in here the other day for the first time and immediately had the sweetest employee coming up…read moreto us and helping us- so I just wanted to shout out "Finn" for her great customer service! I'll definitely be coming back here now!

I've never gotten bad customer service at a Homegoods until I came to this location, the girl at…read morecash register was so rude I hope they switch her over to a position she's happier in so she's not giving more customers such a nasty attitude.