Horrible customer service experience tonight with Lisa and the manager on duty. The only positive employee was Emerson, who genuinely tried to help but was told by Lisa and the manager not to assist us. It's sad to think of other customers having to go through this kind of treatment. I came in around 8pm and at 8:30pm asked to have fabric cut--30 minutes before closing. I was told they could only cut three fabrics due to it being so close to closing time. We had wanted 6 fabrics cut but decided not to push the issue. Lisa cut two, then stopped early to begin closing down the store. At 8:53pm--still before closing--she refused to cut the last fabric, claiming it would take "5 to 10 minutes" to cut one piece of 3-yard fabric. That excuse is absurd. Measuring and cutting fabric is basic service, and there was still time left before the store officially closed. When Emerson stepped up to help, she was directly told by Lisa and the manager not to serve us. This was after we had already spent about $150 on fabric and other items. Refusing service to paying customers who are well within store hours is unacceptable. I understand not wanting to keep staff past closing, but when a customer is in the store before closing time, they should receive service until that time--not be dismissed early. Tonight's interaction was dismissive, unprofessional, and damaging to Michael's reputation for customer service. I will be escalating this to Michael's corporate management, because I believe the company would not condone the way this store treated its customers. read more

There was an amazing selection of clays I was looking for. The staff was helpful and friendly which made my time easier here. I saved a ton on this trip shoutout to the coupons available! read more

It's a good option for all your arts and crafts needs. Sign up for the rewards and emails to get coupons.

You guys have an outstanding employee. His name is Rick. He knew exactly where everything we needed was. Such a friendly human being. The quality of the products we got was great as well. He made us feel so welcome and I cannot underestimate the importance of good employees like him. Please give him a raise. read more

This Michael's always has everything I'm looking for, as if the one in Boulder is missing anything, I know I'll find it at this Micheals instead! Thanks to them I was able to start making my pressed flower jewelry that I've always wanted to learn how to make, and thanks to them it was fast and easy to create jewelry like in the picture attached! read more

Michaels - Arts & Crafts Near Me - Superior, Colorado

I've never had an issue with this Michaels until I tried to get something framed. I'm in my early 20s, but was going to get something custom framed for my parents wedding anniversary which I was prepared to pay quite a bit for. Instead of helping me, the woman at the framing desk kept reiterating how expensive it was, showed me where to find frames myself, and acted as though it was impossible for me to pay for the framing process. She was incredibly rude and barely answered my questions. You're better off framing at a different Michaels if you look like you make less than $100k read more

Took the wrong exit on my way to Flat Irons and ended up in front of Michaels which was perfect since I was looking for some decent yarn. I ended up picking up a plethora of house decor for a buck each since they were having a 90% off sale. Sic! Also picked up adorable pink and red heart shaped cookie cutters for mini Valenitne's Day gifts. Very cute. read more

Michaels - Arts & Crafts Near Me - Superior, Colorado

I really need to stop watching TLC and HGTV. They give me all these artsy ideas that rarely turn out the way I plan, and inevitably lead me to a Michael's. For me, the first thing that comes to mind when I think of Michael's is: "where the heck are the employees?!" You can never find one. You can stand at check-out for 10 minutes and still no one will appear. Seriously, Michael's needs to rattle some managerial chains and get their employees customer services oriented. The other thing about Michael's is that it gives me the heebie-jeebies, so much in the store reminds me of the cutesy, crafty crap I see when I go back to Indiana and visit Amish Country. Only really old people can get away with making and owning anything made with calico, wood bobbins, or dried flowers. Puffy paints bring back memories of an awkward childhood, so these should also be banned. read more

Called looking for a yarn, they looked for it and didn't have it--fine. When I said "thank you for looking anyway," the representative said "you're welcome, honey," in a very sticky, patronizing voice. I'm 35 years old. Not 16. I'm not sure how people think this is an appropriate term for adult women. read more

Was here with Hubs one of the weekends. Pretty OK Store that has the craft supplies both Hubs and I needed. I like this Michaels, ONLY if they have discounted stuffs. Definitely a return when needed. I SO Wish they could stock more stuffs though. Oh well. read more

Please print out, load on smartphone, or bring from mail a 50% off coupon. You wont regret it! Michaels has a good supply of speedball screenprinting supplies - what I usually use my coupon for to build up my set. They have small selections of almost every craft and even have a kids section with the melty beads that I'm addicted to. This location is open, comfortable, and the products are easy to find. The checkout has lots of room to keep those already done out of the way so you can speedily run in to grab your products. The staff are friendly and quick to get you out and on your way. read more

I only use Michaels for framing. Always a decent sale. Marie is knowledgeable and very helpful. read more

Michaels - Framing - Arts & Crafts Near Me - Superior, Colorado

I have been happy with their service on several occasions, especially finding school related supplies for my kids' projects.

I work here, so whoever wrote the last review can stick it. When we're working, we also have to be doing about 40 other things, plus the store is gigantic. There is ALWAYS someone at the front registers when i'm working. I love this store because they have tons of stuff. Granted, the stichery aisle doesn't carry Stitch n' Bitch, but I'm working on that. Also, you wouldn't believe how crotchety people can be about their crafty stuff. It's supposed to be FUN, people!! You're supposed to enjoy it, not scream at the employees because they don't have exactly what you're looking for every time! I love working here, and i love shopping here. And I'm not an old woman, either. read more

Everyone that works here is friendly, welcoming, and ready to help should you need it. They have done an excellent job of helping me locate craft supplies over the years. The environment is warm and friendly and it's the only craft store I go to anymore for that reason. There's almost always coupons available online or through emails, the associates are always quick to get you signed up and make sure you are receiving special deals. read more

This Michael's, the one in Superior, CO, has been helpful and accurate in their answers to my phone queries. My experience with them has been far better than it has with the Michael's on 30th in Boulder. Though I live in Boulder, I will in future be driving to Superior when I need something from a Michael's. read more

Very clean store. Pretty good selection and nice employees. I love to just browse around, they always have nice craft things to do with your kids. read more

Staff member that helped me was very grumpy and said they had no lace at all when i had actually seen a small selection in the store. i then heard her teasing my accent (i am from australia) to another staff member and laughing because she thought i was saying lice instead of lace... very unprofessional. Myself and my two friends walked out even though we had full baskets of products and we will not be going back. The selection of products is good but its impossible to find anything without asking and the staff member was so unhelpful that i don't feel comfortable going back. very disappointed. read more

Chris M is the guy to go to for framing. He has an incredible eye and great color sense. His suggestions are spot-on in terms of creating a special look for a piece. Plus he's very friendly and patient! He worked with me on framing a line drawing and a vintage poster. I wanted something that would really complement the pieces, not only because they are nice art but also because they have a great deal of sentimental value. The results were stunning -- great combinations of color for the multi-layered matting and frames that are unusual but keep the focus on the art work. My husband and I were so pleased that we immediately brought in a third large piece. We both appreciate how creatively he can work within a budget. read more

The thing I love about this Michael's is the staff members (most of them)and the fact that they take all competitors coupons. The only thing I wish they would do different is maybe put a sign on the front door with a list of competitors coupons. When I used them they had no idea what they were so that would be most helpful. (that's with ALL Michael's.) read more