Pretty decent location...about 10-15 minutes from the islands. There are several shopping/food…read moreplaces nearby. The hotel itself is as expected, clean and the hotel staff is friendly. The only negative is they don't honor Hilton credits because they don't have a restaurant. I think that's silly because they still do offer snacks and other things to purchase at the front desk. Can I at least get a water bottle in my room? Overall good pick tho. Photo is on day three and lived in.

Unacceptable Safety Breach & Shocking Management Failures…read more I returned to my room at 7:00 PM on Wednesday, July 15th to find housekeeping had left my door propped wide open to the public. I immediately went to the front desk where two receptionists were working. One receptionist located an available, clean room and actively began processing my safety transfer, while the other receptionist stepped away to call General Manager Faith Allen, who was off-property. Faith Allen explicitly ordered the staff to halt the transfer and withhold the clean room to prioritize guests who hadn't even checked in yet, forcing me out into the night for my own safety. When I noticed they wrongfully billed me for an extra night, I called Faith Allen on Thursday. Instead of showing accountability, she was aggressive and dismissive. She told me I checked out after 4:00 PM, ordered me to "live with it," and insisted I would absolutely be charged--completely ignoring that her own staff's severe safety breach forced my emergency departure. Her total lack of integrity and hostile attitude are a disgrace to the Hilton brand. When I tried to escalate her actions, I discovered the ownership group, Fidelity Management Group, has completely disconnected phone lines and ignores all emails. They are running a reckless franchise with zero local oversight. Ultimately, the Hilton Corporate Executive Office had to step in, override this local property, force a full night's refund, and issue major compensation for these severe violations. Avoid this location. Faith Allen is a liability, and Fidelity Management Group is completely asleep at the wheel.

Unfriendly front desk and staff. All on a work visa. Poor breakfast presentation. Very loud…read moreneighbors above. Never again, The owner or manager Matthew Morand should reach out to Hampton Inn Saraland and ask the manager to come for a week and train the employees. Fix the problems.. Next time I will stay at the Hampton Inn a mile down the road. I feel ripped off.

We planned this stop so we wouldn't have to get up and going at the crack of dawn but noise made…read moreit impossible. I had asked the clerk for a quiet part of the hotel because I'm a light sleeper with insomnia but he felt confident it would be quiet. In room alarm wasn't reset by house keeping so we were woken at 5:30. Then the upstairs neighbors started stomping around at 5:45 (the floors literally vibrate) then the local freight train came through at 6:00 of course followed by all the road noise. Other nuances, no flat sheet on the bed (weird), no hair dryer (I shower at night), next to no shampoo (thankfully I have very short hair), mattress too firm (not the worst I've ever suffered). Positive note, the room seems very clean. The breakfast was good and the aforementioned clerk was delightful. I saved $30 staying here verses the hotel right next door, next time we will give them a try.

Perfect "decompression chamber" on my way home from a work trip. The facility was impressively…read moreclean and had that newer feel. You could tell that the management takes pride in their presentation. I was relieved to see the onsite amenities. Having solid food options and a bar right there so I didn't have to go on a mission for food was perfect. A shout out to "Z" , who was efficient with the check in process during a surge of guests, but who also took the time to engage in friendly conversation. The location is perfect as it's very close to the airport. Scheduling the free shuttle was a snap. No stress, no hassle. And, of course, the DoubleTree cookie

Housekeeping. My room had dirty towels left inside and a use bar of soap. Ask for someone to clean…read moreit the next day. On day three of my stay no one still did not take care of my concerns. Only good part was the front desk attendants. They reported it and provide soap and towels for me to use. I had to clean the shower myself. Restaurant was closed most of the days of my stay. Will not come again.

Hotel was beautiful. Very clean. The staff was very friendly and helpful. Leslie at the front…read moredesk was so helpful. Breakfast had a variety and we'll made.

THE GOOD: The bed is oh so comfortable & clean, like the room. The hotel is very nice. It has an…read moreelevator. The rooms are pretty accessible. There is a laundry. THE BAD: THE PICTURES ON LINE SHOW A CHANGE MACHINE IN THE LAUNDRY ROOM. THERE ISN'T ONE. Be aware of this. they will NOT give you change in the lobby! The guy at the desk had the welcome bag for card members, I had to ask him " what's in those bags behind you?" Oh, those are for members, Hilton card members, which you are, ah... here, have one." I really don't think ha wanted to give it to me. It's just a bottle of water and salt & vinegar potato chips I understand marketing. Everyone wants free stuff. But this guy did not make me feel welcome. I didn't feel like he wanted me there. I felt like I was bothering him. I probably won't be back to this Spark hotel again.

Absolutely amazing stay! The hotel was beautiful, spotless, and in a perfect location. The staff…read morewas incredibly welcoming and made the entire experience feel effortless. I would definitely stay here again and highly recommend it to anyone visiting Savannah!

Stayed at Aloft Savannah Downtown Historic District for two days and overall I'd give it a 3/5. The…read morecustomer service was really good, and the staff throughout the hotel were friendly and welcoming. My room was also very clean upon arrival, which I appreciated. One concern I did notice was a small amount of mold in the shower area. It wasn't overwhelming, but it's definitely something housekeeping and maintenance should address. My biggest issue, however, was the noise level. The walls are extremely thin, so you can easily hear people talking in nearby rooms and hallways. On both Saturday and Sunday morning there was also a very loud noise that lasted for about 30 minutes. I'm still not sure what it was, but it was disruptive enough to stand out during my stay. I didn't try the food during my visit, so I can't speak on that experience. Overall, the staff and overall cleanliness helped make the stay decent, but because of the noise concerns, I'm honestly not sure if I would stay here again.

Teddy, my dog, and I just needed a place to stretch out for the night on a road trip down to…read moreFlorida, so we stayed here. I didn't mean to get in so late, but we arrived at about 9:00 p.m. And we were both very tired! The gentleman at the front desk was very pleasant and cordial when checking us in and explained all the responsibilities of having a pet. I believe it was because I had a pet that he put us on the first floor where the rooms all had some sort of tile flooring, but it was a bit slippery because it was wet from the rain. I didn't really like that but I couldn't understand. When I came across the hotel I thought it was cute because of all the colors. And in reading the reviews remember that it was fairly new so I thought I'd give it a try even though it did not have an EV charger, which I will not forgo on my next hotel stay. At first the room was very humid, but I just had to turn the air up to get rid of the humidity. The bad was fairly comfortable and most importantly the water pressure was perfect and the water was hot! I did not like the fact that I didn't have a microwave in my room, but at least I was on the first floor where the microwave was located. The gym looked decent. I have planned to get some steps in on the treadmill but but again I didn't expect to get in so late. The free breakfast goes through some sort of rotation. There's a menu at the front desk that tells you what will be available the next day. It was decent. I had eggs, potatoes and like a bacon crumble. It was enough to fill my stomach and get me on my way. If you just need a place to lay your head for the night and don't want to spend a lot of money, this is the place.

Avid Hotel in Savannah was quaint. There's lots of parking. There's spacious seating outside to…read morechill and relax. Walking into the lobby, there's an area to work. There's free coffee and tea in the lobby. Checking in was a breeze. On the 3rd Floor, my room was large and spacious. King size bed, mini fridge, large tv, working desk area and walk-in shower. I was able to cast Prime to my TV. I worked while the TV watched me. I had a great nights sleep. I slept so good my back was aching when I woke up. I went down for breakfast. I had a yogurt with raisins and walnuts. A cup of apple juice and a coffee. The selection was okay, turkey sausages, folded eggs, cereal, fruit, muffins, toast and oatmeal. I did see a waffle maker. I'll add Avid to my places in Savannah.

A new hotel in the area. Very clean and smells new construction. The room I got was a king studio…read more Everything is new so furnitures were all nice and in modern style. The fitness room was also equipped with new machines. Front desk staff was nice and informed that this is a dual hotel location with Fairfield Inn and TownePlace Suites, which at first I thought I was at the wrong place.

We left another Marriott property we were not happy with and booked here short notice…read more The hotel is clean, comfortable and the staff was very friendly. My air conditioner worked well and quietly. I also appreciated a full door on my shower. They include breakfast and I was able to have some over medium eggs. The hotel is pet friendly for a fee and they have on-site parking. Its 15 minutes from the historic district, however, its a big savings over hotels there and the parking overnight fees. We would stay here again.

We had a wonderful stay here. My wife and instayed here for two nights. We arrived around 10pm, we…read morechecked in with no issues. The person working the desk was very kind and welcoming. We headed off to our room, room 601, and quickly settled in and went to bed. The hallway on the sixth floor did smell fishy upon arrival, there was a bag of eaten takeout containers outside someone's room in the hallway. I do believe that contributed to the smell. I had never stayed at an Element before and was impressed by the room. It was large, and nicely set up. The bathroom caught me off guard, as typically there is a shower tub combo on the internal wall to your room, however this room had a shower on the wall against the hall. I think this is wonderful as it helps any sleeping guests in your room hear less noise when someone is showering. We had a great night sleep, both nights. My wife worked from the room two days and had no issues with internet. She did say the wall the desk was against and where the adjoining door is for the large suite next door was, was a little loud. It didn't casue an issue for us, but worth noting. Breakfast was nice, they make fresh omlettes for your, the pancakes are made fresh and not frozen, and there is a variety of other items available. I had an Amazon package delivered here, and that happened with no issues. We enjoyed the staff, the room, and the breakfast. We would stay here again.