Stopped in here after reading the positive reviews. Had a nail in a brand new tire and they had my…read morecar jacked and the tire off within maybe five minutes of pulling in. I was there for maybe 10-15 minutes tops and the price was more than reasonable. Would only recommend bringing cash bc either there card machine was down or they may take cash only. Either way, I'd come back again.

Only place I trust with tires. If they did mechanics, it would be the only place I'd take my car…read morebesides the dealer itself.

Absolutely outstanding customer service. They took great care of my honda. I would highly…read morerecommend them to anyone needing service to their vehicle

I took my 2018 Dodge Durango to Yates Car Wash Detail Center on April 13th to have it cleaned…read morebefore trading it in toward the purchase of a new vehicle. Unfortunately, what should have been a routine $42 car wash turned into a very disappointing and costly experience. After the wash was completed, a supervisor, Marvin Cornejo, brought me over to my vehicle and informed me that they could not get the driver-side window to roll back up. There were also clear signs that the driver-side power window switch had been pried on in an apparent attempt to get the window working again. Prior to bringing my vehicle to Yates, I had never experienced any issues with the windows or electrical system. To their credit, the staff apologized at the time, took photographs of the damage, and completed an incident report. I was told that the owner would be contacting me to discuss the damage and how the situation would be handled. It has now been a week, and I have received no follow-up whatsoever. Because I was trading the Durango in that same day, the damage directly affected the condition of the vehicle and resulted in a $500 reduction in my trade-in value. So, in the end, a $42 wash plus the $5 tip I gave the staff cost me an additional $500. The wash itself was fine, and I understand that accidents can happen. What I find unacceptable is the lack of accountability and follow-through afterward. If your business damages a customer's vehicle, documents the incident, and tells the customer that the owner will contact them, following through should be the bare minimum. Receiving no communication at all only adds insult to injury. I purchased my new vehicle later that same day, and based on this experience, I will not be bringing it to Yates Car Wash Detail Center. Unfortunately, I also cannot recommend Yates to others. Accidents happen. How a business responds when they happen says far more about the business than the accident itself. In this case, the lack of communication and accountability has been extremely disappointing.

The gas prices are cheaper here. There isn't a lot of space. The gas lines extend so you can be on…read morethe "wrong" side of the tank & still be able to reach. The service station stays busy. It is challenging getting to a pump and driving around. But this block seems less sketchy than some DC stations.

I called late at night because I just found out I'll need emissions testing to register my car…read more Even though this station is advertised as "open 24 hours," I got directed to a receptionist who serviced multiple gas stations and couldn't tell me when an inspector would be in at the Old Town location. I asked to be transferred to whoever was on site, and she said she couldn't do that. The receptionist was extremely polite, but didn't have the information to be helpful. After reading another review about the mechanic trying to trick the customer into an unnecessary brake job after an inspection, I'm going somewhere else.

very prompt, timely, and affordable, met expectations, and had a good selection to choose fromread more

What can I say - other than I wouldn't recommend this shop. Employees seemed distracted, and…read moredisinterested in cultivating customer confidence and satisfaction. Shop was dirty and disorganized. This place needs a strong and present service management team.

I am beyond grateful for Moises, Todd, and Ray. I came in shortly before closing time needing an…read moreemergency tire replacement, and they came through even though they had to stay overtime. My car is my office, and I still had a few stops to go to finish my workday. Their compassion, empathy, and efficiency is truly appreciated. If I could give more than five stars I would!

TLDR: The staff is nice, but service can take a very long time, and it seems like they try to…read moreupsell you repairs that are not necessary or critical. While it was not malicious, the call backs and lack of information available by being away from the shop makes it seem a bit predatory. I've been to this location several times, but it's hard for me to trust going back. I came in today at 8:15 am because i had a nail in my tire that needed patching. They referenced having appointments which was fine, and i needed to go to work at this point, so i left my car there. Hours later they call and quote me for 1,800 dollars worth of repairs, with 1200 being "critical" and the other 600 being "necessary for maintenance." I keep my car well maintained, and have been to a shop recently where nome pf these things were noticed. I told them on the phone that I was not ready to make this purchase due to the price, and to proceed with just the tire fix. Within 15 minutes i got another call essentially to negotiate and offer payment plans. They then told me that instead of doing all of the $1800 repairs, I should do some "critical" repairs including replacing my drive belt. I told them on the phone i had just replaced it in 2023, less than 20000 miles ago. I asked on the phone why the drive belt needed to be replaced and I was told that there were major cracks and that it needed to be replaced. I have attached a photo below for you to judge. Yes, there are some small cracks beginning to form. However, they are spread extremely far apart, do not extend across the belt, and I counted no more than four small cracks total. This nowhere near the level of urgency that was expressed to me on the phone. This belt could have lasted another 4 years and 40000 miles with 0 issues. On the phone i was promised that all of these repairs are critical or necessary, and i was also told i would receive a full diagnostic breakdown upon picking up my car so i could make a decision later. After finally picking up my car and paying 240 dollars, i neither see how the repairs referenced were necessary, nor received a breakdown to help inform future maintenance decisions. I ultimately feel a bit take advantage of, and while I do not use this term lightly, its hard to not feel somewhat scammed and as if all the repairs they listed did not actually need to be done. Ultimately, i can't trust that they did actually need to be done given the quality of the old belt.

We've been taking our cars here for many years. They are very reliable, responsive, and fair…read morepriced. Definitely recommend

Professional and timely service on my oil change with fair pricing and no upselling. I will be…read morecoming back!

My original motivation for coming to this shop was to replace the worn-out on my Toyota Camry…read more That was 3 years ago. Ever since then, I've come back here for other mechanical issues. I really had no clue at all that this shop is a full service Auto repair shop. I think the name on the sign and the mounds and mounds of tires throws a lot of people off I'm thinking that they only fix tires or sell used ones. I really got along with the main mechanic there, so when my car needed brakes, he was the first mechanic that came to my mind. Everyone who I had dealings with at this Auto shop exhudes honesty and genuineness. I appreciate those qualities in every business that I work with. The brakes are still perfect more than a year later. I will keep coming back to this shop for as long as I remain in the DMV area.

Great service. Friendly technicians. Great price…read more Helped me out as a "walk-in". Highly recommend!

Quick, honest service at a fair price - fixed my tire - didn't need to replace it. Open Sundays,…read moretoo!

$95 to replace my tire on my Acura MDX. Had the exact same model & brand I needed. Very friendly…read moreservice and I was in and out in 30 minutes. Ask for Victor. He is the man!

The good is that thus far my vehicle has been fixed. The bad is that service took longer than…read morepromised, communication could be better, what seems like predatory charges for unnecessary fixes, and surprise junk fee at the end. Relatively comparable to most experiences with mechanics these days though.

Brought in my 2014 Volvo S60 for an oil change, state inspection, emissions test, and to fix the…read morecheck engine light that would've made me fail said emissions test (the code read that my air flow was too lean in my fuel). Problem number 1: the "complimentary inspection" was free, however them actually diagnosing the problem was a whopping $219.46. So, then the inspection was not free at all. Problem number 2: the quoted me at $2900 dollars to do the bear MINIMUM of repairs (air/fuel induction service, replacing an 02 sensor, MAF cleaning). Took it to another place, and I only needed to do ONE of those things for $300. Problem number 3: They insisted on me replacing my crankshaft main oil seal which would have cost me another $5000 dollars. Problem number 4: when I said this was way too much money for what I needed as I stated when I walked in that I only needed whatever had to be done to pass inspections and testing for registration and that I would come back to get my car, my Lyft to get there that is supposed to be paid for was not. They did pay for my one home, but not for the one back. Problem number 5: I only asked them to look at 2 specific things, the oil and my O2 issue, however they decided to also try having me pay another $10,000 in preventative maintenance services. problem number 6: They performed a service without asking me when I had clearly told them not to perform any service on my car after they provided the prices to me. However, they still performed the oil change anyway and charged me $119.95 for it. So despite me not wanting ANY service done, I still had to pay $389.53 just to get my car back and take it to another place. I simply cannot recommend this business to anyone when this is the kind of treatment and prices. If I had gone along with their business they were providing, I would've paid for more money in services than I would have just buying the car. I bought this car for $14,000. They were wanting to have me pay over $1500 more than what my car was even worth when I had purchased it. Save yourself the headache and wallet pain and go somewhere else.

I needed an oil change and in the past I use to take my car to other overpriced shops just to have…read moremore issues come up with my vehicle. Then my dad use to work on our cars but now he is unable to. So when I found Bradham Automotive on Yelp it was a prayer answered. When I took my car to them I felt like my dad was working on my car because they showed me in videos of the work they did and broke it down if I had any additional questions. This built trust, made me feel at ease, and safe. Thank you for always taking care of my car.

Exceptional service and communication. The Bradham team went above and beyond to get my car back on…read morethe road, and even had me bring the care back a month later so they could make sure everything was perfect. If I wasn't moving states soon, this would be the only place I bring my car. DJ, Jay, Billy and the rest of the team thank you! Special shoutout to DJ and Jay. Appreciate yall!