***Updating my review from nearly ten years ago (Sep. 2016)*** This place is off the chain GREAT. What's it worth to you to have a shop in the neighborhood that you trust, whose techs do quality work they stand behind, at a fair price? Benny, Elijah, Frank, Rubis, Steve (my Vette mechanic)... All great guys who have never failed to treat me right and get me back on the road. This has been my go-to place for many years and I have no intention of changing that. Thank you Community Car Care. read more

Service was completed when promised and did not go over the quoted price. The staff was courteous and professional.

This review is only for State Annual Safety Inspection and Emissions (every 2 years). Swift service! No appointments. First come; first serve. Just park in the inspection line to the right. 2 cars ahead of me parked. One in the garage. Passed with flying colors on the first go round. Hang out in the lounge. Complimentary coffee. Water too. Comfortable couch. Next time: Oil Change, as I'll be on the email list for a $20 discount. Competitively priced. PRO TIP: Get both of the Groupons for awesome savings. Keep the Groupons coming. Purchased both inspection and emissions just a few hours before walk-in. Customer Service: Superior. Called ahead to see how long of a wait. Said come after lunch, as AM filled. Easy breezy. Support this Small Business. Will return for an oil change and future inspections, emissions. I'll get a quote for tires too. read more

Absolutely love this place! I had a flat tire on my car and took it to another auto shop that had horrible service so I called around and am 10000% so happy that I did. Community Car Care has S tier service - they were very professional and explained everything thoroughly. I ended up referring my friend here the very next day and will def be coming here for my future car needs! Pricing is very fair as well. Thank you! read more

I had another wonderful experience at Community Car Care today! Great staff, great customer service and I was in and out for an inspection in no time. read more

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We've been taking our cars here for a few years now. I really like this place. They give fair quotes and you walk away feeling good about the service. read more

Came in for lug nut replacement last year, used too much torque on the lug nut and they all stuck on the wheel. Then came back in for lug nut repair, they just cut my front right wheel and ruined my whole $6000 dollar set up. Later on my wheel hub is also broken because of overtorqued lug nuts, then it caused me to replace a whole wheel hub. read more

Have used Community Care several tomes. Recently visited for an oil change. Great service, fair price. Staff is professional and knowledgeable. read more

I did not end up needing to get the work done that I requested the estimate for, but community Car Care was very responsive and professional in their communication communications read more

I consistently purchase a Groupon for the VA State Inspection at this small shop every year. This shop is consistently honest, efficient, and dependable. read more

Highly recommend this place. Been my regular repair shop for years. Trustworthy and upfront with decent prices. Keep an eye out for their coupons and save a couple of bucks. read more

I bought a Groupon to get my annual safety inspection. This was my first time here and it was the best experience! I was greeted with a friendly smile by everyone working at this establishment. I really appreciated that everyone was so friendly and welcoming. Before they started working on my car they noticed that my inspection was not due until September. I told them I appreciated that they noticed it but I wanted to get it done before then to match my expiration on my plates. I appreciated that they addressed their concern to me prior to completing the work. I was in and out in about 10 minutes! They are located on Little River Turnpike and they are opened Monday - Saturday. They don't take appointments for the safety inspection, it is first come first serve. I def recommend them! read more

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excellent service with great transparency. felt very comfortable having my car worked on here. a little out of the way for me but would definitely come back if need be. read more

Community Car Care is near my house. After reading many reviews, I decided to bring my car here last year. My very first impression of this place was great: the moment I walked in the door, the front desk greeted me even though they were busy helping other customers. I recently brought my car back for inspection, but unfortunately, they couldn't get it done until I had something fixed first. After getting it fixed a few days later, I came back before 4 PM on a Friday, but they told me the inspector wasn't working that day, and my state inspection had expired. The following Monday, I tried to leave work early and called ahead to check if the inspector was available. TJ answered the phone and confirmed that the inspector was working. I explained my situation to TJ, and he understood and assured me he would put me on the waiting list so I wouldn't have to wait long when I arrived. I got there 20 minutes before 4 PM, and everything was done in 15-20 minutes. Overall, I was very happy with the service and hospitality. read more

Came for an oil change. I had an appointment. They were saying this and that about other problems would cost me...$3k! Wtf? I didn't come for that...They said they didn't have a screw or some crap to screw the hole back so they had to drive to another dealership for parts. Said my car might leak on the way home if I didn't fix it (I live 2 miles away). Dude came back and said they couldn't get the part. They later said Oh we have the part the whole time. A morning appointment I booked took me......3 hours for a simple oil change! Oil change done, there was no leak. Dude said it would leak, turns out that was a lie! Bye! read more

The crew at community car care took really good care of us. Frank took his time explaining what we needed in a profesional way. Will recommend this location to friends and family. read more

These guys are AMAZING! I actually found them on Groupon and I struck gold. The moment you call to make an appointment you are greeted by the most soothing person ever - yep, you read that right - yes, at an auto shop! They quickly took my info and made an appointment that was convenient to me. When I arrived, I was greeted by a very friendly gentleman who checked me in & gave me a time-frame. I got an oil change & tire rotation and it was done lickety-split, and well within the timeframe that they quoted me. When I came to pick-up my car, they informed me of my next maintenance and were very thorough. My SUV was exactly as I gave it to them, which sadly can be an issue at some places. Before I departed, I chatted with the gentlemen for a good five minutes just about the chalk-art on their wall, lol. They were so fun & shared some cool Info about the artist. A+++ for exceptional customer service! read more

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Wonderful stuff. They have been taking care of my Honda clarity plug in hybrid for years. They also service my wife's car. Always honest, reasonable and beyond professional. read more

Community Car Care - Reception, manager. - Auto Repair Near Me - Alexandria, Virginia

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Professional, competant and affordable service. we have going to them for over 5 years. They are best we have ever found.

First time there. Took in for oil change. As a courtesy, they checked the cabin air filter but didn't put the access cover back on (it was on the car's floor) nor put the whole housing back together properly. Now I have to remove the glove box and replace the access cover and reassemble the whole housing and put the glove box back in. Makes me wonder about the quality of the actual oil change or any other work I might have wanted to go there for. And I'm certainly not going to get their other recommended repairs done there. If you can't get the simple and visible stuff right . . . . Bad value. read more

We brought our car in for two new tires after a blow out. The two left tires were clearly, visibly affected. Yet, they replaced the two front tires -- without even consulting us. These tires were all less than two years old. When confronted, they said their technician just chose which tires to replace "based on sight" without looking at the work order or discussing with us. When we demanded they put the right front tire back on and replace the (correct) damaged tire with the new tire, they informed us the right front tire was damaged when they removed it and no longer usable. So $800 later, we had to go elsewhere for a third new tire that was completely unnecessary and their fault, yet they refused to make it right. Upon checking the Better Business Bureau later, there are several complaints of a similar nature: irreversible work being done in a vehicle without consulting the owner. read more

First time customer with a great experience. I found Community Car Care on Yelp and the reviews are right--great professional, fast, and honest service. I stopped in for a walk-in state inspection and emissions review. It was the last day of the month and they still got me all set within 30-minutes. Nice clean, modern waiting room with wifi, water, and coffee. I'll plan to use the shop moving forward! read more

Great place for all your car needs! I have been coming here for a few years now. They have convenient hours even on the weekend. They have a clean and inviting lobby with complimentary water, coffee, mints and a TV. The staff is friendly and professional and most importantly, responsive to phone calls. I have had safety inspections, tire services and engine diagnostics done. My family has several mechanics in it (and I run everything by them), and unfortunately, they live kind of far away... but luckily, Community Car Care is close by and trustworthy. So far, I haven't had extra, unnecessary services recommended to me like most other places that try to upsell you. I am a repeat customer because they seem honest and have been reliable in their response and service. read more

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Just a quick tire rotation. They were able to fit me in the same day. Knowledgeable about working on Tesla's. The staff were friendly and it was a good experience overall. Would absolutely visit again. read more

I took my cars here for a few years. During my many interactions, the staff have always been professional and courteous. They were willing to price match another shop when I needed to order new tires. They also have a handy online appointment system and are usually pretty responsive. Great group of guys. Tip: they usually have physical or online coupons for things like oil changes and inspections. read more

Came for a state and emissions inspection and I really appreciated their kindness and customer service skills. One of the bets waiting rooms I've ever seen for an auto shop too. What really impressed me is they offered to replace my tire caps for free. A welcome change from the common practice of upselling like most of their competitors. Turns out the caps were on way too tight, and it actually took a great deal of effort. That was my first time there, and I hope to return again in the future. read more

I've been coming here for five years. It seems only right to write about this places CONTINUOUS great customer service and work. We moved to the other end of Alexandria and I refuse to go anywhere else. I always feel like we are in great hands. They have been servicing both our Hyundai's for years and we've had it all done from oil changes to tires, inspections and today I'm in because the plastic underpinning was hanging low. Whether you see PJ or Antony at the desk everyone here is great! Do yourself a favor and give them a try! You won't go elsewhere. read more

Community Car Care - Auto Repair Near Me - Alexandria, Virginia

Nice setting for waiting, provide updates on process, detailed pricing details. No obnoxious TV broadcasting channels

Once again CCC came through for me! I got some routine service done to my car and then a few days later they squeezed me in quickly to replace a burned-out headlight bulb. Kudos to PJ and the whole crew. read more

Great and friendly service. Prices are reasonable and I have been extremely happy every time I have had my car serviced.

I went in for an inspection first thing Monday morning and got lucky with a very short wait, and then got the list of things needing to be fixed for it to pass - a couple of bulbs and a more expensive part. Not unexpected for my 10 year old car! The guys were terrific, not talking down to me and explaining everything clearly and concisely. When I was not able to wait for the more involved fix, they offered me a ride to my home in a nice, clean little car driven very safely by another very nice guy who was quite professional. I worked from home, then got picked up by the same little car and driver and safely returned to my car. Upon checking out, the guy at the counter assured me that I would find my car's ride smooth and steady, and I really did notice a difference! This is definitely where I'll go when my elderly car needs some care! Highly recommended. read more

Brought 2 of my cars for state and safety inspections, very straight forward. Wait was about 1:30 hrs, which seemed a bit much, but I showed up without an appointment so no blame to them. Waiting area is ok, water, coffee, tv, nothing fancy. Staff was helpful and friendly so overall I had a good experience, both cars passed. read more

Community Car Care - Auto Repair Near Me - Alexandria, Virginia

Great service and fair prices throughout the years I recommend this place for anyone looking for car service read more

Friendly staff that provides great customer service. The two main guys that I've encountered to run the front of the house are consistent and very respectful, both in-person and on the phone. I only came for an inspection and emissions testing, but will definitely be back for any other repair/diagnostic services needed for my car. read more

In general, I don't trust car shops. If I'm being honest, I hate them, too. I have just been to too many shops that have done the minimum necessary - and some times less - to get their money. Then, there is Community Car Care. I don't generally write reviews, because most businesses are not worth talking about. Community Car Care is the exception. My Subaru is a 2005 model. 7 years ago, I bought her with 125,000 miles on her. She's got around 180,000 miles on her now. The current condition of that vehicle is as good as - if not better - then when I bought it. Are they the cheapest shop? No. Would I recommend anyone else? No. Are they worth the money I pay? Yes. They know me by name. They know my Subaru. I have them do all the work on her. In the event I am not completely satisfied - which rarely happens - they will work with me to make it right. If you value quality over price, this is the place for you. read more

As always, very good service and expedite process. The front desk managers are awesome with answering all our questions and concerns. The mechanics are very thoughtful when providing recommendations and feedback. Thank you again for the great service! Best, Millie and Tom Rothwell read more

Quick and easy for safety inspection and emissions. Addressed things in a timely manner. Inside waiting area is clean and has free water and wifi! There's a TV playing AMC which is awesome too! No complaints and seem like good people for other general car issues read more

I have used Community Car Care several times during the past two years and could not be more pleased. I would like to share my most recent experience with them as I believe it really highlights why Chris and his team are really great at what they do. In order to do it justice, my review is a bit long but I believe it will explain why I am so positive about Community Car Care. I most recently used Community Car Care for my grandson's Saturn. A leak was discovered on the vehicle when he had it at another service provider performing some routine maintenance free with a prior tire purchase. Diagnosis was made by that service provider as the vehicle having a leaking head gasket, leaving difficult choices to make on whether to fix or junk the vehicle given an older car. To be fair, the other service provider is a very reputable shop but a head gasket repair is not something they normally undertake. Given the difficult choices and need for my grandson to have transportation, I decided to stop in to see Chris to discuss it with him and weigh out the various options at hand, such as repair it, replace the engine or junk the vehicle. I am so glad I sought Chris' advice on the matter. Chris helped me weigh out the options and, initially, it looked like fixing the head gasket was the most viable and cost-effective alternative, with an estimated cost in excess of $3,000. While I know that is a considerable amount of money, it certainly made sense to pursue that route given a relatively low mileage vehicle in otherwise very sound mechanical condition. However, Chris also was clear that CCC would need to diagnose the problem to be certain that it was in fact a leaking head gasket, and was hopeful it might be a different problem causing the leak and not a head gasket at all. I particularly appreciate Chris' candor and honesty helping me weigh out the various alternatives....he advised me as if it was his vehicle and what made sense in the circumstances, and not just recommending something for the sake of selling services. After the CCC mechanic diagnosed the problem, he determined it was not a leaking head gasket at all but rather a leaking gasket for a pipe in the proximity of the head gasket....I am not a mechanic, but that is a general description of the ultimate problem. This repair ultimately turned out to be only $700....considerably less than the $3,000 if a head gasket replacement had been performed. Chris explained that CCC has seen that type of leaking issue on similar engines in the past and, while replacement of a head gasket would have entailed replacing the leaking pipe gaskets in the process and would have fixed the leaking problem, doing so would have extended far beyond what was necessary. A less than honest shop or less experienced shop could easily have performed the more expensive head gasket replacement and charged me over $3,000 for what knowingly or unknowingly should have cost only $700. Once again, the folks at CCC have demonstrated their high level of expertise at what they do along with their commitment to honesty and fairness to the customer. Great work and honest treatment of customers deserves high praise, and Chris and his team at Community Car Care certainly deserve it. read more

I've been going here for oil changes and other small things a little over a year now. No complaints so far. Customer service is really good. I appreciate that their waiting room is not cramped like most car spots. They are very decently priced and always have nice discounts on their website. Always upfront with how long it will take to be seen and how long the work will take... Which is usually never very long. They have my service as long as I'm living in Alexandria. read more

Extremely disappointed with the service and how I was treated. I brought in the car early Saturday morning to have a noise looked at. I was told it could be remedied by the weekend. Due to miscommunication, I never received a message on Saturday and then had to follow on a call on Sunday to find out the status. I was told it was the brakes and I got quoted a price $50 higher than I did the day before which I mentioned to them. Then they quickly corrected themselves and changed it to the price they provided me. However, they told me they couldn't fix it so I said I would come in and pick up the car and drop it off tomorrow since I needed the car to go to work. I went to pick it up and they told me it would be 5 minutes. After helping two customers and 35 minutes passing by, they told me my cars battery had to be recharged and asked me if I have had issues...which wouldn't make sense since I recently replaced it. Annoyed, I ask again if they could check up on it and they said yes and asked me what car I had again. It had been sitting out there with the windows down and air on for the past 15 minutes... and they didn't realize it until the technician came by again. I asked what happened with the battery and he said that someone left my car in and drained the battery so that's why they had to recharge it. Then I had to pay a service charge...and then I hop in my car and I'm locked out of my cars GPS and main touch screen menu. I walk back in and tell them and they said I have to call Honda. This is when I realized that this is ridiculous. I decided it best to leave and never come here again. Not the experience I was hoping for but the experience I got. On top of that, my car isn't fixed and I didn't get to use it all weekend. read more

Community Car Care - Auto Repair Near Me - Alexandria, Virginia