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    Fairport Marina

    3.8 (5 reviews)
    Closed 9:00 am - 5:00 pm

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    1 year ago

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    2 years ago

    Have never been disappointed. Never gotten a bad meal in the 3 years that I have been going here.

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    8 years ago

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    4 years ago

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    2 years ago

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    Reedville Market - Seafood bisque

    Reedville Market

    3.1(107 reviews)
    0.7 mi
    $$

    Formal Complaint Regarding Unprofessional and Aggressive Conduct by Manager…read more I am writing to formally bring to your attention an extremely concerning experience my family and I had at your restaurant on [08/30/2025]. We had a reservation for a party of seven, and what should have been an enjoyable evening was overshadowed by poor service, unprofessional behavior, and, most importantly, extremely aggressive conduct by the manager on duty. Summary of Issues Experienced * Two members of our party ordered sodas, which were incorrect, so they chose to drink water instead. * One member ordered chicken noodle soup but was served only broth with no noodles or chicken. * Another member ordered a flatbread pepperoni pizza, which arrived missing a slice in the center. In place of the missing slice, two crackers with sauce and cheese had been placed on the pizza without explanation. When we brought these issues to our waitress's attention, her responses were dismissive and unhelpful. For example, when notified about the soup and pizza, she simply said "ok?" or "is there anything else?" before walking away without addressing the situation. Interaction with the Manager At the end of our meal, we politely requested to speak with the manager to discuss these concerns and understand what had happened with our food. Instead, the waitress returned and said she had removed the chicken noodle soup and pizza from our bill, which we appreciated, but this was not our request -- we wanted clarification, not compensation. When the manager finally came to our table, he approached aggressively and loudly stated, "WHAT DO YOU WANT? I ALREADY TOOK THIS OFF THE BILL!" We attempted to calmly explain and show him the pizza, but he picked it up with his bare hands, threw it onto the table, and yelled, "TWO PIECES OF PIZZA FELL ON THE FLOOR, SO THEY PUT CRACKERS THERE TO MAKE UP FOR IT!" At no point had this been explained beforehand, and he did not offer to remake or replace the pizza. Escalation at the Front Counter Feeling uncomfortable, we decided to pay our bill and leave. However, when we went to the front counter, we overheard staff discussing our family inappropriately. Moments later, the manager came toward us almost running, loudly asking, "WHAT'S THE PROBLEM NOW?!" As a young woman, I felt threatened and unsafe due to his intimidating tone and proximity. My family tried to de-escalate, but the manager became increasingly hostile, yelling at us to "get out" or he would "call the police." When we asked for his name, he refused to provide it, and when we requested to speak with the owner, he continued yelling and ordered us to leave. Why I Am Reaching Out This experience left my family and me shaken. The aggressive and unprofessional behavior of the manager, coupled with the mishandling of our food and the overall poor service, was entirely unacceptable. At several points during the encounter, it felt as though the situation could have escalated physically, which is deeply concerning for any guest in your establishment. I am respectfully requesting the following: 1. A formal review of this incident and the conduct of the manager and staff involved. 2. Clarification on your policies regarding food handling, guest safety, and customer service. 3. A direct response from ownership or corporate leadership regarding how this situation will be addressed. Our intention in raising these concerns is not only to resolve our personal experience but also to ensure that future guests are treated with professionalism, respect, and courtesy.

    Patio dining with expansive water views sets wonderful tone for a sunny, spring Saturday. We…read morestarted with cocktails and shared the crab dip which was served with soft pita rounds. I then had the crab bisque and the Shrimp Po Boy. Everything was fresh and delicious. Our server was excellent.

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    Reedville Market
    Reedville Market - Crab bisque

    Crab bisque

    Reedville Market - French 75

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    French 75

    Merroir - Burrata

    Merroir

    3.9(368 reviews)
    18.4 mi
    $$

    Great outside space with great oysters. Extremely over priced menu, especially for the quality of…read morefood. Server was very friendly but after bringing water initially, took over 10 minutes to take any orders at all. Also took a while to come to our table each time. Scallops were cooked absolutely perfectly! However, there was soooo much salt on them that it was overpowering and made the dish not good. The corn with it was great though. The red pepper crab soup was the worst on the table, they have a lot of work to do on this soup. Ceviche was flavorless and in whole pieces of shrimp, wish they were chopped up. Can't go wrong with oysters! The lemon coconut custard was not a custard, it was runny coconut yogurt with coconut flakes and fruit on top. If you want a yogurt parfait, order this! Chocolate cake was okay, nothing crazy. Would not come back to eat

    The food here is amazing. The oyster po boy, while nothing like a po boy from New Orleans, is so…read moredelicious, it deserves a category of its own. The oysters were amazing, the slaw and cucumbers were fantastic, the sub roll, it all was so delicious, so juicy, fresh, a masterpiece. A great selection of unique beers. Our server was fun and funny and cheerful. The owner's playlist of 80's music was a fun surprise. The setting is beautiful with lots of outdoor seating. Can't wait to go back!

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    Merroir - Fresh oysters. It's fascinating to sit at the bar and watch the team shuck away.

    Fresh oysters. It's fascinating to sit at the bar and watch the team shuck away.

    Merroir - Steamed clams and roasted oysters

    Steamed clams and roasted oysters

    Merroir - Outdoor dock you can walk to

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    Outdoor dock you can walk to

    Fairport Marina - seafood - Updated July 2026

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