***PLEASE READ BEFORE GOING HERE***…read more My wife spoke highly of this place. So when we switched insurance plans we decided to come here. We called and scheduled our first appointments. Upon arrival I was asked to provide my insurance, Which I provided. My appointment was a simple check up Hers was a teeth cleaning and check up. I was charged a teeth cleaning on my appointment for some reason as well despite not getting one. After our appointments I paid the co-pay based on what my "insurance covered" according to the lady billing me out. I then had future appointments scheduled for some cavities that needed filling for my wife and I about 3-4 months out. Along with the scheduled date, I was given a printout based on what my insurance covers and what I would have to pay after my next appointment. We go to our next appointments get our cavities filled. I head over to the front counter to be billed and get charged an additional $650 for the cavities being filled. I asked why this amount differed significantly from the quote I received. I was told that the quote was incorrect and upon communication with my dental provider, my insurance did not cover as much. I thought it was weird, but paid it anyways. Three months after my appointment, I get a call saying that I owed an additional $750. When I asked why, I was told because "they forgot to tell me that they do not work with Aetna for dental insurance." Pretty convenient on their behalf to wait until after my last appointment. After my first appointment I had recommended this place to a few friends of mine because the staff seemed friendly. This same thing happened to a friend of mine where they were told far after their appointments that they "forgot they did not work with their dental provider." Not sure if this was a simple office mistake on their behalf or if they are running some kind of scam here But to happen to two people in that short of a time frame makes me truly question. Needless to say, I'm at about a year after my last appointment and for the first time in my life, my teeth that were worked on are sensitive to hot and cold. I do not recommend this place there are several other dentists close by that will take better care of you. ***EDIT*** Upon reading more of their reviews it sounds like I wasn't the first person this happened to.

I was recommended to this dentist when I moved to town last year. I have always put my dental work…read moreon the back burner because I'm not a fan of the dentist. I am thankful to have found this place. I have felt very calm and comfortable every time. I'm forever grateful that I was able to create a trusting relationship with a dentist. It makes my trips so much easier and my anxiety is not sky rocketing. And the receptionist are very kind and make the experience personable.

Dr. Waite & his team are amazing. Dr. Waite went above and beyond, took the call after hours and…read moresqueezed my husband in for an emergency extraction on Christmas Eve. (2023)

My mom and I were shocked and thankful on how quickly I was served at Clocktower Dental. The staff…read moreare so professional and treated me with care and compassion. I have never been so surprised on how well I was treated. I have been to other dentists and have walked out of their offices crying, not because of pain either, the way I was interrogated? I was stressing about this visit for NOTHING... they truly are professional. Thank you !

Not my regular dentist but they got me in to look at a pain the same day I called. My regular…read moredentist wasn't able to see me for another day. Everyone was so nice, I will now make this my New place to go for dental care.

Charged me for an Xray that wasn't needed and not covered under my Ins. This hasn't been the first…read moretime! I really liked the dental hygienist and will miss them!

Professional and friendly. I trust them completely. I have medicare insurance and see them twice…read morea year. I see someone posted a negative review because Dr. Freeman takes Fridays off. I actually think it's only 1/2 a day off and why not? He has a family as well. The office is clean and inviting. I am happy to have found Crystal Canyon Family Dental.,

Dr Freeman and his staff are great! It's so nice to have a dentist who really cares about his…read morepatients and does great work! His whole staff is kind, caring, and friendly but also knowledgeable, skillful and professional. Dental care doesn't get any better than this!!

Well, one star it is. After way too many months of trying to get a new set of dentures made, this…read morefacility did not deliver as promised. After almost 3 months, We were almost finished when something happened to my first impression of my new dentures and they had to toss them out. They said they made a mistake. Now we have to start all over. Seriously?!? So they take a new upper and a new lower impression and we start this agonizing process all over again. I don't have time for this, I really don't. Now I get my new dentures. I can't believe they don't even fit right. The first set fit like a glove. I have to go back almost a dozen times to get my dentures corrected to fit better. They still don't fit perfect like my past set did. I'm just done with this nightmare. I cannot recommend this facility to anyone looking to purchase dentures here. The Boise location is no picnic either. They are just as bad in my opinion, but they truly lack compassion there. Rudeness prevails in Boise. Geez, I spent well over 3k to get lousy fitting dentures. I thought technology was better today. I guess they are still chasing that technology because I didn't feel I got my moneys worth, not by a long shot. 6 months to make me one set of dentures is a bit much. The worst part of this whole process is, after you've had an adjustment and immediately realize hours later they still hurt, It takes two weeks to a month to get another appointment again to make those necessary adjustments to your dentures. Every month I went without wearing my dentures for 3 weeks until they fixed. Then they hurt me and then I'd wait another 3 weeks to be seem. This is not the best way to do business. This whole process should have taken 3 months tops, but it took 6. Trust me when I say, keep looking for a better facility to make your dentures. You won't like the end result.

From the owner: At European Denture Center in Caldwell, ID, we’re committed to delivering affordable, comfortable…read moredenture care with a personal touch. Whether you need full or partial dentures, implant-supported solutions, or reliable repairs, our experienced team is here to help you smile with confidence. We offer free consultations to help you explore your options and choose what fits your lifestyle and budget best. As a bonus, every new consultation includes a complimentary denture cleaning kit and care guide. Conveniently located in Caldwell, we’re proud to be a trusted denture center for patients seeking quality, compassionate care.

I've had 5 new implants over past 10 years put in by Dr. Massoth and his staff without a single…read moreproblem. This includes extraction of bad teeth and install of new implants in each location. This office is very thorough and explains every aspect of process on how implant will be installed. If I could give Dr Massoth and staff more than 5 stars I would.

Absolutely the best! Don't even hesitate, if you need oral surgery, this is the place for you!read more

He does want he wants and bills you for services you told him -- NO!…read more Someone needs to pay for his retirement.

Had a great experience with my recent teeth cleaning! The staff was super friendly, and the…read morehygienist was gentle but thorough. My teeth have never felt cleaner, and the whole process was quick and comfortable. Highly recommend this office!