Just picked up my Certified Pre-Owned 2017 Ford Focus Rs from Fairview Ford got there and checked out the vehicle and was waiting for no longer than a minute to be helped out by John Rodriguez. He made it super simple and helpful and made sure to stay in contact before, during and continuously after the deal, loving my new car and was super glad John is able to provide me with assistance in any part of owning my car thank you Fairview Ford for helping me get this Ford Focus RS I've been wanting for quite some time! read more

Fairview Ford - Car Dealers Near Me - SAN BERNARDINO, California

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When I went to buy my F-150, John the car salesman made the entire process a breeze. From the moment I walked in, he was incredibly warm and attentive, asking the right questions to understand exactly what I needed. He gave me a fair deal without any pressure, kept me informed every step of the way, and even followed up afterward to make sure 1 was happy. Thanks to John, I drove off feeling excited and confident in my new F-150 read more

My brother drove from Texas to visit my family and I, due to a work emergency he had to fly back and left his car in our care. THIS is exactly why he chooses to live in Texas and not Cali. So embarrassing that Ford couldn't have done a better job. Crapy customer service! I'll never hear the end of it now. Thanks Ford. Service department needs to get it together! Over two weeks to fix a blend door actuator and valve cover replacement, all covered by extended warranty. My husband is a mechanic and had to specifically tell Ford to look at the valve cover due to smoke coming out of the exhaust, because they looked with their eyes at the exhaust and couldn't figure it out, HUGE RED FLAG! That's something a FORD mechanic should know! A week in, we get a phone call asking if we have a spare because they lost our keys, thankfully they magically showed up a few days later. We called a few times to get updates and either it was a runaround, excuses about pictures and sending out to warranty, yet the truck had been there a week, or simply just no callback. My husband had to show up and surprise them and asked to look at the truck just to ensure everything was OK. Customer shouldn't have to show up to get a status on their own vehicle! Over 2 weeks for a blend door actuator and a cracked valve cover. If you know anything about cars, you know it would not take over 2 weeks to do this simple work! When you pay for extended warranty on a Ford raptor, you don't do these things yourself, you expect good customer service from Ford! Also our back window isn't going down and we also needed this fixed. The answer we get is "it's working when I do it" so we still have a window in our truck that doesn't go down and of course would have been covered by warranty as well, but when you don't care about customer service and doing your job, this is how customers walk away, unsatisfied! AND THE DARN BUTTON THAT "WORKS" IS NOW COMPLETELY BROKEN! We'll have to go to another Ford dealer for this! Definitely not going back to this incompetent lazy dealership! read more

Fairview Ford - Ford raptor - Car Dealers Near Me - SAN BERNARDINO, California

Took our 2024 ford edge st with an appointment at 9:00 for an oil change and tire rotation didn't get the car back until after 2:30 ridiculous for an appointment won't be bringing it back. Oh and it was $140 smh read more

The whole process was really easy. I knew what I was looking for and started the process from home. I was able to leave a deposit so a vehicle could be put on hold for me. When I arrived at the dealer the car was ready for me to test drive. Everyone was very welcoming and accommodating. Any information that I asked for on the vehicle was provided. I would definitely recommend this dealership if you're looking for a new vehicle. Thank you John Rodríguez for all your help! read more

Everyone was professional, welcoming, and transparent throughout the entire process. What stood out most to me was their honesty with pricing. Unlike many dealerships, they did not try to add unnecessary add-ons or hidden costs just to increase the final price. They worked with me fairly, answered all of my questions clearly, and helped me secure a great deal on my car without any pressure or games. The entire process was smooth, efficient, and genuinely customer-focused. It's clear that John and his team value professionalism and customer satisfaction above all else. I highly recommend working with John Rodriguez and his team if you are looking for a trustworthy dealership that offers fair pricing and an excellent overall buying experience. Thank you again for all of your help and for making the process so easy. read more

Fairview Ford - Car - Car Dealers Near Me - SAN BERNARDINO, California

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Huge shoutout to John Rodriguez and everyone at Fairview ford! They were so helpful and kind. They made the whole process go by smoothly and in a timely manner. 10/10 recommend read more

Fairview Ford - Car Dealers Near Me - SAN BERNARDINO, California

After an extensive back and forth between the dealership and Ford Motor Company, it has been determined that the staff at Fairview Ford not only lie, but are allowed to lie without repercussions. Let it be known to anybody looking to purchase Ford Parts. Ford will not honor their return policy, even as it is written. On top of that, Fairview Ford will lie and avoid communication to defy that same policy at their own discretion. Even the General Manager finds no issue with it. read more

I recently bought my first car from Fairview Ford, and the experience was amazing from start to finish. The customer service was top tier, and they really made the whole process feel easy and stress free. A big shoutout to John Rodriguez, the salesman who helped me out. He was super professional, patient, and made sure I understood everything along the way. He didn't pressure me at all and actually took the time to help me find the right car for me. If you're looking to buy a car and want great service, I definitely recommend Fairview Ford ask for John Rodriguez, he'll take care of you! read more

John once again did amazing job helping us find my daughter her first car! We been getting our cars here for years and they never disappoint thank you so much for all your patience through these important decisions. read more

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Johnn was a real one, me and my wife knew exactly what we wanted and Johnn took us straight there no games. We didn't feel pressured unlike other dealerships and everything was quick and painless. I would recommend him to anyone that's unsure or knows exactly what they want! read more

Fairview Ford - Ford Bronco - Car Dealers Near Me - SAN BERNARDINO, California

John Rodriguez at Fairview Ford is a tremendous talent and knows his stuff when it comes to taking care of his customers. John made my purchasing experience easy and painless!! read more

I have been trying for over 3 weeks to register my vehicle purchased at Fairview in another state. This state requires a form to be filled out by the dealer. It is a very straightforward and simple form. I have experienced being left on hold for very long periods of time and being transferred to voicemail more times than I can count. Twice, I have actually had the privilege of speaking to humans. The first time, someone who stated his name was M. Garcia had me send the form to an email address. The second time, I was told there is no one who works there named M. Garcia and that they would check with their in-house DMV and get back to me. Here I sit, having just left another voicemail message because he didn't get back to me. CA DMV suggests that I just contact this state's representative and let them know the dealer is being uncooperative. The moral of the story is that once Fairview Ford has your money, don't expect anything else from them because they're too busy trying to get someone else's money. read more

It was a pleasure to meet John Rodriguez Today! Bought my Ford Bronco red and white! I love the fact they didn't add extra package fees tha I didn't need! Go visit them asap for great deals! 5/5 recommend read more

Fairview Ford - I love my Bronco! - Car Dealers Near Me - SAN BERNARDINO, California

This was one of the better car buying experiences i have had. They were upfront with the price and there were no hidden fees or mandatory "insurance". John took care of everything and I am happy with my purchase. read more

Went in looking to check out the Ford Maverick. John Rodriguez greeted me and was friendly enough to show me what was in stock or other options. It was my first time going to a dealership and dealing with all the shenanigans. Without John knowing this he walked me through everything and listened to my concerns. I dont think anyone else would have done better. Know i am an owner of a vehicle and im very great full for him. Pregunten pro John Rodriguez, el los antendera en español! read more

Fairview Ford - 2026 Ford Maverick - Car Dealers Near Me - SAN BERNARDINO, California

I have to tip my hat off to my salesperson, Johnny Rodriguez! He displayed the utmost professional services during my visit and was very friendly and helpful. In the end, Johnny helped me drive off in a brand new 2026 Maverick XLT. If you decide to give your business to this Ford Dealership, I recommend making an effort to get seen by Johnny Rodriguez! read more

I was welcome with a Great customer service. Salesman John Rodriguez was very,very polite and went above and beyond, a huge thank you. And thank you for the rest of the staff whom were also very polite. John Rodriguez, thank you for my beautiful Bronco. read more

Bought a used truck a month ago and have got the run around on issues and fixes. I keep being told the used car manager will call me, but nothing. The horn didn't work properly, talked to the sales manager when I was back there to get the windshield fixed (which was done poorly) and as of today, nobody has called me. The truck came with 1 key that barely works. They said I have to wait 30 days for them to put a claim in for a new key. Seriously? My sales guy Victor stopped texting me back last week too. I guess I'm on my own for fixes that shouldn't have been fixes to start with. read more

I would highly recommend this business! If you go, ask for Christian, Joel or Daniel! They worked with my husband and I and were highly dedicated and supportive in the truck buying process! We've now brighten 4 cars here and wouldn't go anywhere else! They will give you the best deal!! read more

Fairview Ford - My husband with his new diesel F250 - Car Dealers Near Me - SAN BERNARDINO, California

Stopped by today to purchase a new Bronco. Mr. John Rodriguez was there to provide support from the very moment I walked in through those doors. He was very attentive, kind and patient throughout the entire process. Walked out very happy with my purchase read more

Fairview Ford - Car Dealers Near Me - SAN BERNARDINO, California

If you're in the market for a new vehicle, I can't recommend Fairview Ford enough. We recently purchased a Ford Mustang Mach-E GT, and the entire experience was honestly a 10/10 from start to finish. Our salesman, John, went above and beyond to make sure everything was handled the right way. From the moment we walked in, the team was professional, transparent, and easy to work with. They took the time to understand exactly what we were looking for and made sure we got the exact model and color we wanted--no compromises. On top of that, they worked with us to put together a great deal that made the decision even easier. The purchasing process itself was smooth and efficient, which is rare these days. No pressure, no games--just a straightforward and genuinely positive experience. This is easily one of the best dealerships I've worked with, and I wouldn't hesitate to come back again for our next vehicle. Highly recommend asking for John if you stop by--you'll be in good hands. If you're in the market for a new vehicle, I can't recommend Fairview Ford enough. We recently purchased a Ford Mustang Mach-E GT, and the entire experience was honestly a 10/10 from start to finish. Our salesman, John, went above and beyond to make sure everything was handled the right way. From the moment we walked in, the team was professional, transparent, and easy to work with. They took the time to understand exactly what we were looking for and made sure we got the exact model and color we wanted--no compromises. On top of that, they worked with us to put together a great deal that made the decision even easier. The purchasing process itself was smooth and efficient, which is rare these days. No pressure, no games--just a straightforward and genuinely positive experience. This is easily one of the best dealerships I've worked with, and I wouldn't hesitate to come back again for our next vehicle. Highly recommend asking for John if you stop by--you'll be in good hands. read more

Recently purchased a vehicle through Liz, and I couldn't be more pleased to go through the whole process with her. She was very kind, helpful and straight forward to give what the customer wants. My wife and I looked and see what options they had out on the floor and was treated perfectly while looking. Not too pushy or nonchalant. The perfectly amount of space that is needed. In the end, we got our payments how we wanted them and gave our business to Liz! Thank you again Liz and Fairview Ford!!! read more

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I was just talking to the salesman about trucks and stuff and didn't think we could afford it and they made it happen thank you for your understanding and support making it happen just asked for john Rodriguez read more

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Stand behind your product don't take 20 months to fix a recall on an oil pump. Finally getting rid of it and not buying another Ford was loyal to Ford since 1989. But no more, moving on to a manufacture who stands behind their product from manufacturing, Sales and Service instead of blaming each other within the Ford Motor Company. By the end of the Day you all our still FORD. read more

Fairview Ford - Car Dealers Near Me - SAN BERNARDINO, California

Just picked up my 2025 F150 today and the entire experience was easiest car purchase that I have ever made. John Rodriquez from Internet Sales made the whole thing easy from my first texts to Fairview Ford, to the negotiation, to the final paperwork. Thank you and I will be back again for sure. read more

Fairview Ford - My 2025 F150 - Car Dealers Near Me - SAN BERNARDINO, California

I had an extremely frustrating and unprofessional experience with Fairview Ford in San Bernardino, specifically within the Parts Department. The staff is disorganized, and no one seemed capable of basic problem solving. Each time I asked for clear answers regarding my issue, I was passed from one person to another, and staff became visibly irritated when I requested clarification or accountability. Linda, the Parts Manager, was particularly unhelpful and dismissive. I am missing a $534.59 refund. I have a receipt showing the refund was processed, and my bank has confirmed that the transaction was only authorized and that the funds were never sent to them. Because the dealership never completed the refund on their end, the bank cannot return money it never received. When I stated that Fairview Ford had my money and I needed it returned, Linda laughed and responded, "I'm not Ford." This statement was made despite her being the Parts Manager at Fairview Ford in San Bernardino. As an employee and department manager, she is a representative of the company, and when customers are directed to her to resolve an issue, she is the company in that moment. Her response showed a refusal to take responsibility rather than an effort to resolve the problem. Additionally, Linda demonstrated outdated and incorrect knowledge of tap and payment security systems. Modern tap payments tokenize card information to protect customer data. Proper training on payment processing, refund tracing, and customer service should be required to prevent situations like this. When I requested corporate contact she giggled and said what ford? Never provide me such information saying I need this call to be over. Linda was dismissive and acted as though such escalation did not exist. As a franchised dealership operating under the Ford name, Fairview Ford is still expected to uphold Ford's customer service and professionalism standards. Because the dealership refused to assist in locating my missing funds or reissuing a refund that was never completed, I have now submitted the transaction to my bank and am filing a formal complaint with ford and the BBB. This experience reflects a lack of accountability, training, and professionalism that customers should not have to deal with when handling financial matters. read more

Just want to give a huge thank you to John ! He was a big help with us getting our dream family car. He has been helping us for quite some time now and let us know exactly when the car we wanted was going to be available. Would definitely recommend him if you're in the car searching market. Did not feel pressured at all and he explained everything clearly. read more

Fairview Ford - Car Dealers Near Me - SAN BERNARDINO, California

Great experience thank you to Johnn Rodriguez! Process was easy and smooth. He'll get you the best deal!

The Salesman at Fairview Ford was very helpful in my process, paid attention to detail and my needs. I would definitely ask for John Rodriguez he made my experience that much better. read more

I called to have my oil changed last week and was told to bring in my vehicle. Upon arrival I was told it would not be completed before the end of the day. The guy at the counter said they "got slammed". He said i can make an appointment to ensure it would be completed the same day. I made the appointment for this morning and dropped my vehicle off. I just received a call at 3:00 pm and told my vehicle may not be completed today but I could leave it overnight to be completed tomorrow morning. This is the second time in 2 weeks the service department made promises for delivery that were not kept. I would not recommend using this business if they continually do not deliver on services promised. I gave them one star because no stars was not an option. read more

John Rodriguez was our sales guy we have been going to him for the last three vehicles awesome guy very polite, best salesman a buyer could ever have. Thank you so much John and thank you Fairview Ford for always being so welcoming. A+++++++ read more

Fairview Ford - Car Dealers Near Me - SAN BERNARDINO, California

Johnn our salesman was an amazing help he answered all of our questions and was extremely friendly and helpful. All of the staff at Fairview ford were great! Would 100 percent recommend them and will definitely be going back in the future. read more

Fairview Ford - Our new to us 2023 f150 lariat - Car Dealers Near Me - SAN BERNARDINO, California

Excellent customer service We were looking for a Ruby Red Bronco after we got majorly screwed over on a deal we had made at another Ford dealership Called around to every Ford dealer and found Chris, the internet salesman and he was amazing after hours, he worked hard to make us happy and my daughter bought the Bronco of her dreams. Extremely happy with their dealership and they put a huge red bow on it when they sold it to her and her family. read more

They sold me a car that was supposedly in excellent condition, I took it home and realized it had water damage and paint damage. I reached out to see if they would help me take care of it since I literally just bought it a month ago and their response was that it had already came with the damage when they received the car so they wouldn't be able to do anything about it. 50k+ car and they aren't able to take care of it or offer to pay part of the detail that it's going to need. read more

I had a really bad experience I took my vehicle to get my liftgate fixed. I paid $900.00 & kept taking it back 4x so it was never fixed properly. I reached out to corporate office all they told me that they couldn't do anything for me because some Ford's are independently owned. So I called the dealership and asked to speak to Mr Mayhem which is the head of the dealership instead I spoke someone under him which to me was very rude because he didn't have the decency to reach out to me. Both corporate and the Ford dealer wouldn't compensate me for all my inconvenience I'm angry and frustrated because as big as Ford company is they couldn't even compensate me at store level I will not bring my vehicle to this dealership again. It's an unfortunate lesson learned for me. It's the worst customer service company that I had to deal with. I felt taken advantage of. The dealership is FairView Ford in San Bernardino read more

Fairview Ford was worth the drive! John Rodriguez helped make our purchase of a new expedition smooth and speedy. Everyone there was friendly and easygoing. read more

Excelente servicio, gracias John Rodriguez este es nuestro segundo vehículo comprado en Fairview Ford.

Bought my new pickup truck from Fairview, John Rodriguez was very helpful with the purchase. Easy process and honest answers on pricing. read more

Fairview Ford - Ford 2025 Pickup - Car Dealers Near Me - SAN BERNARDINO, California

I visited this location and worked with John Rodriguez and he was very professional about everything. I asked him for very specific information about the truck I ended up buying like the vehicles inspection report with the mechanics notes. I asked for several different things and he supplied everything with no questions asked. So with all of that being said I can greatly recommend this location and specifically John because of his excellent service. read more

Fairview Ford - Car Dealers Near Me - SAN BERNARDINO, California

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