My spouse was transported to The "Caring House" of the Montrose Hospice, Inc. The homelike…read moreresidence was private and beautifully arranged. A doctor from Kaiser Permanente was also assigned to care and watch over my spouse after he had been moved from the nearby Kaiser Permanente Hospital. The people caring for him could only be described as angels. Gentle, softspoken, caring and watchful day and night. I could not have hoped for a better or more beautiful hospice than what I witnessed. Visitation was in complete privacy and the parting peaceful.

I can't say enough Thank You to Montrose Hospice team for being there on the most challenging days…read moreof our departing loved one and for the family. Thankfully we were recommended to Montrose Hospice who was there every step of the way to help and taking great care of my mom. The genuine dedication and professionalism by Ani Melkumyan was apparent from day one. She organized everything quickly knowing the urgency of the needed care. We were explained the process and kept informed of the care details while being reassured and emotionally supported. She was always there for our calls and questions. Anything needed was handled promptly. The nurses were so amazing, they were skilled, attentive and compassionate. They cared for my mom with utmost dignity and respect that she deserved. Thank you Montrose Hospice team for the great service you provided to my mom and for making her last remaining days on this earth a calm and comfortable experience. We truly appreciate every single one of you and your great services.

I'm sharing one critical failure so others can make an informed decision about AccentCare hospice…read morein Los Angeles. My daughter has stage 4 ovarian cancer and began hospice with AccentCare three weeks ago. Hospice is supposed to provide comfort. In our case, it did not. Her pain was severe and constant, and despite multiple medications (methadone, morphine, and Dilaudid), it was not controlled. When we reached out to AccentCare for help. In return, we received a text stating she was being given too much medication. This was NOT the case. Instructions had been followed to the letter. That kind of inaccurate, alarmist communication created confusion and unnecessary distress during a critical time. A fentanyl patch was later added, but there was no significant change, so the fentanyl dose was tripled. Again no significant change. As the treatment was not working, and my daughter was not at all comfortable, we changed providers. The new RN immediately identified what had been missed: due to her extreme weight loss and lack of body fat, fentanyl patches were not effective--this kind of deficiency is a well documented issue with fentanyl patches. He changed the regimen, removed the patch, and the improvement was immediate--her pain decreased and she was finally able to rest comfortably. The whole point of hospice is to provide comfort and manage pain. You don't get one without the other. AccentCare failed on both.

Do not have them take care of your loved one. They are very insensitive to the family. My first…read morecontact with them was awful! I chose a much better hospice agency who understands and offers the support we need through this very difficult time. Please go somewhere else.

Wow where can I even start. The service given by Devin was…read moretop notch. He was so patient and kind with my father. He took his time to explain to me about medication and the machines that we need to use in my father. Something my father haven't experience since he became ill. Truly appreciate his compassion and professional service.

If you are looking for compassionate, ethical end-of-life care for a loved one, look elsewhere…read more Our family engaged Bristol Hospice (LA area) for an intake evaluation for my father, who has dementia and requires delicate, supportive care. Instead of receiving compassionate guidance, we were subjected to an appalling display of unprofessionalism and cold-hearted callousness by their intake nurse, Dvin. During the visit, Dvin blurted out to my father, a frightened dementia patient, that hospice is "only for people who are going to die in six months," leaving him sobbing, terrified, and asking if he was dying. When confronted with the panic he caused, instead of reassuring a vulnerable patient or handling the medical criteria professionally with the family, he offered cold excuses and walked away, leaving my father deeply traumatized and without care. Traumatizing an elderly, cognitively impaired patient and dumping terrifying concepts on them shows a complete lack of basic dementia training, clinical judgment, and human decency. A hospice organization's primary duty is to bring peace, dignity, and comfort to families during their hardest moments. Bristol Hospice failed on every single count. Save your family the heartbreak and avoid this office.

Hard to believe a medical service can be as attentive as a fine dining restaurant, but that is what…read morethis was. We used Five Star for about five days. Medicare and Optum covered the hospice side. I paid separately for 24/7 caregivers through Sincere Care Services, which I chose because I wanted Cantonese and Mandarin speakers so my mother would be more comfortable. Five Star was recommended by the Optum physician on staff. Separately, a family member recommended them too, through a friend whose father had passed the week before. I checked their ratings on Yelp and Google before moving forward, and I am extremely happy with the service we got from start to finish. This is the point where you decide between more hospital intervention, which can be painful, and accepting the situation and moving to hospice. Hospice is the wedding coordinator for a peaceful death. Things can still go wrong even when you plan everything perfectly, but Five Star was there at every step to handle whatever came up. The rough sequence for anyone about to do this: 1. Decide on hospice. 2. Line up caregivers. They are separate from Five Star, but Five Star will point you to good ones. I wanted Chinese-speaking caregivers and Mark made it happen. 3. Coordinate with the hospital on transportation. 4. Be home to receive the supplies. 5. Be home when your loved one arrives. Have a bottle of distilled water ready for the oxygen machine. 6. Have the nurse and the caregiver both there so you can learn the comfort meds. 7. I used 24/7 caregivers on 12-hour shifts. I made a point of being there whenever a new caregiver came on, so I could walk them through the medications and get their phone number. Nurses came once a day to check on my mother since she was close. You do not have to be there the whole time, but I tried to be there for shift changes. One thing I wish I had watched more closely was bowel movements. My mother had been constipated since the hospital because she was not eating. Another tip: put together a playlist of beautiful music to play in the room. Otherwise it is silence, or your loved one is listening to caregivers talk and scroll on their phones. Even when your loved one is not responsive, they are still listening and drifting in and out. Tell them everything will be okay. Thank them for everything they did for you. I think it helps them go peacefully. Anytime I needed something, Mark was a text or a call away and he always answered. Again, they are the wedding coordinators for a loved one's passing, and they will do everything within their power to help you through it.

The owner and staff were incredibly kind and compassionate during a very difficult time.read more

My family didn't have much time to research hospices but we picked faith and hope based on the good…read morereviews. I couldn't be happier with the service we received. Everything happened so fast and faith and hope was so helpful and knowledgeable and compassionate through everything. They really care about the patient and the family. I would recommend Faith and Hope to anyone needing hospice services.

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

The staff here are great, very knowledgeable, and compassionate. They're always available when I…read morehave questions. I recommend their services and their expertise. Thank you for the services you provide to the community!

From the owner: At Valley Star Hospice, Inc., we provide exceptional end-of-life care built on compassion, dignity,…read moreand trust. Our team of skilled nurses, caregivers, social workers, and chaplains serve patients both at home and in care facilities, offering comfort and support for every need — physical, emotional, and spiritual. Guided by compassion and clinical excellence, we help families navigate this delicate time with peace, understanding, and respect. Valley Star Hospice, Inc. — where care meets comfort, and every life is honored with grace.

The best ever!! Nurse George has amazing service and cares for his patients! 100% recommendedread more

My 93 year old mother-in-law recently died from end stage colon cancer under the care of Tranquil…read moreCare Hospice. I was in the home, along with her 6 children, for a 28 day period before her death. Speaking as an experienced oncology nurse, I want to compliment this excellent service and give you an idea what it meant to the family to have support for her transition. Our team was consistently respectful, caring, professional and treated my mother-in-law as the delightful individual that she was. The team very clearly communicated with the family and followed up on everything they promised (phone support, supply delivery, educational materials, drug delivery, etc.). She was able to die in comfort in her own home, with her family present. I can speak on behalf of the family to convey our heartfelt thank you for helping us make this possible.

My mother-in-law was cared for by a touch of Angel Hospice for almost a year while living in a…read morenursing home. I fully admit I was not an easy customer. I had many questions and often called several times a week or even a day. The staff was always completely helpful and courteous, never making me feel like I was being a pain and always getting me answers right away. They were always on top of my mother in law's needs and increased visits any time something was a concern. Beyond that, when I had concerns about her health they would send out a nurse, often within the hour, to check on her and report back to me. staff was incredible helpful and would get back to me immediately every time I called. It was such a reassurance during a very difficult time. Nurse was the nurse who would visit, often three times a week. Knowing I wanted more detailed information than most people, he would send me pictures of his reports, text me every time he visited, call when things were more complicated, and always stoped to talk when he saw me visiting, even if it wasn't his day to see her. He became a confidant and someone I felt truly comfortable asking the hard questions. He really treated my mother in law like family and always showed her respect, even when he came the day she passed to declare time of death. Without any hesitation, I would recommend a touch of angel hospice to a friend. They are professional, caring, and reliable. They saved us thousands of dollars and so much stress

Very caring Nurses. They came to stay for 8 hours each two times a day two different nurses and…read morehelped with cleaning and giving my grandma medicine. I'm very happy with their services