My grandmother has stayed here and recently passed away. While collecting her stuff we asked the…read morestaff if they still had a statue of hers (which was previously in her room). We saw the staff member go back to "check" and claim they didn't have it. Months passed and we called again to check and they somehow found it shattered in pieces. We were not provided an explanation of how it became shattered and the most disgusting part of this situation is that the statue was left with her hands holding up her middle fingers (and the rest of her fingers removed). Based on how the statue is designed, it would be impossible for this to be an accident from the shattering. This deliberate action is so slimy and left a bad place in our hearts.

My Aunt now resides at Foothill Retirement and I couldn't be happier with the entire staff, the…read morelocation in a residential neighborhood, with an acre of gated property and lots of mature trees and lovely landscaping that we both enjoy. I reviewed six places locally, and found the one closest to home was the Best, with a staff that treats everyone like family. They have been there for nearly one hundred years, and I am so grateful they had room for my Aunt at this time. I feel fortunate to be able to entrust her to their care, and visit her myself every day.

Our father has lived at Broadview Residential Care Center for over 15 years. Betsy (Broadview…read moreManager), Josefina (Nurse), and Ester (Broadview Staff) have been professional, proactive, and understanding. The quality of care, food, environment, and staff are excellent!! Broadview is clean, tastefully decorated, and healthy food is served daily. Betsy is so amazing!! She takes the time to meet with my siblings and I to discuss our dad's needs. She is always willing to listen and provides us with helpful information. Josefina is wonderful!! She will go out of her way to help our father. Ester is terrific as well!! She will let us know if my father is in need of anything. We feel very fortunate to have found such a caring place for our father to live. Warmly, The Gonzalez Family

Decided not to place a loved one with them, there staff is really out there. They act all good with…read moreyou and turn around and do or say the total opposite!

What an amazing facility! The care is 10/10! I've been in and out of this facility many times and I…read morecan't stop raving about it to people I know. Not only is the care amazing, the place is spotless. They always have home cooked meals. You can 100% trust this facility with your loved one.

From the owner: A&A Assisted Living Homes is a charming residential care home located on the historical La Tuna…read moreCanyon passing through Verdugo Mountains Southeast of Shadow Hills, neighboring to equestrian properties. We provide loving, considerate and high-quality care for seniors in a home-like setting, and offer support when needed for your senior loved ones. Our facility is for seniors who need various levels of personal care and with the passion and commitment of our caregivers, we aim to improve the quality of life for each individual. We ensure that all residents feel at home here by offering exceptional care, compassionate assistance and a full range of amenities designed especially for elderly. Our Services We provide daily services such as bathing, dressing, housekeeping and daily bed making, personal laundry and linen service, medication reminders and assistance, coordinate transportation for dental and medical appointments, home health nurses and PTs, Hospice and incontinence care, preparing nutritional meals and serving appetizing snacks. Organizing different social and recreational activities. With 24-hour assistance from our professional and conscientious staff, we offer everything needed for individuals who wish to maintain their independence while enjoying their retirement.

My fiancé's father is 81 with lots of health complications - Parkinson's, diabetes, memory issues…read moreand a recent hip replacement. He needs alot of help and requires 24/7 care. When we decided it was time to find him a place where he could get the help he needed, we had no idea where to start or how to find a suitable facility. Thankfully we found Assisted Living Connections and Jennahway. Jennahway spent time hearing us out and helped us understand our options, and we loved that she clearly had an in depth knowledge of the areas we were looking in and what was available, pros and cons, etc. She even provided a document with advice and questions to ask when we went on tours. We ultimately found the perfect place for our needs and had no hesitation in knowing it was home. Going through this process is stressful, emotional, and time consuming. If I was to give one piece of advice, it would be to start by calling Assisted Living Connections to ease some of these pressures and facilitate the process. We never felt any pressure to move more quickly than our own pace and it was great to have Jennahway by our side. There are so many options out there in LA, let the experts help and support your family to find the perfect fit.

When you are dealing with an elderly parent, especially one with dementia, you quickly feel as if…read moreyou are drowning - Jennahway at Assisted Living Connections was captaining the lifeboat that found me. With her calmness and knowledge she guided me through a system that is designed for you to fail, and provided information to help it all make sense and get me to the other side. I know how difficult this journey is and I am sorry if you are on this path. Do yourself a favor and let Jennahway and Assisted Living Connections be your guiding light.

I needed my father moved into a senior living community immediately. I imagined it would take at…read moreleast a month if not longer. Ron Passaro responded to me and was on top of my request from day 1. I was in town for only 1 more day and he arranged for us to visit a place that checked our boxes that day. In under a week my father was able to move in. Ron made miracles happen. Ron was honest, he worked within my father's budget and it was a very positive experience that exceeded my expectations.

Ron and his wife Susan of the Passaro group saved me by finding a place for my mom. Her health was…read moresliding after a severe bout with pneumonia and she was no longer able to live by herself. Since my daughters wedding was upcoming quickly, I needed a place for her to move and call home. The Passaro group found the perfect spot for my mom, and she loves it! (even commenting that she never wants to go back to her house!) I can't thank them enough!

Kathy was absolutely incredible during my recovery from knee replacement surgery. Having physical…read moretherapy at home isn't always calm or quiet, we had adult kids coming in and out, two large dogs roaming around, barking , and plenty of other distractions but she handled it all with professionalism, patience, and grace. She knew exactly how to push me just enough to make real progress without ever pushing too far. That balance made all the difference. In just three weeks, I've made more progress than I expected, and I truly credit that to her expertise and encouragement. She's knowledgeable, compassionate, adaptable, and completely dedicated to her patients. I'm so grateful she was part of my recovery journey. Thank you Kathy !

I am incredibly grateful for the care and professionalism of my in-home therapist. From the very…read morefirst visit Cathy was compassionate, attentive, and highly skilled. Each session was tailored to my needs, clearly explained, and done with patience and encouragement. Her positive attitude and genuine concern made a challenging recovery process feel manageable and hopeful. Cathy not only helped me physically but also gave me confidence and motivation to keep improving between visits. I truly felt supported, respected, and cared for in my own home. I would highly recommend their services to anyone needing in-home therapy--they go above and beyond in every way. GrandCare representive Laura went above and beyond in coordination with my home schedule and getting me an extension for 4 more sessions. I felt heard and appreciate her effort and support. Laura Q

Amazing place to get better and improve quality of life. I…read morehad mobility limitations from entire left arm. Highly recommend Sam she explains things to you, and very patient! The front staff is great with communication and efficiency. Will recommend to anyone I talk to about PT

After experiencing months long back pain due to a sciatic flare-up, Sam created a personalized…read morestrength routine to help me get back to doing what I love and also keep the pain away. A very chill and thoughtful studio that I would absolutely return to should I experience more pain in my back or elsewhere. Thanks so much Sam and team! You're really helping people

My grandmother recently entered hospice with limited time remaining per her doctor's assessment. We…read moresought professional caregiving services, and in interviewing agencies over the phone, we were clear and direct about the services required. A significant, and common, part of her hospice care would entail administering meds, and we inquired about this directly over the phone. We were assured that this was a service that Home Instead provided, and we moved forward with scheduling an in-home assessment. At the appointment, the service professional said that they, in fact, do not administer meds. I would have hoped that an agency that provides care during such vulnerable times would be direct and sensitive in answering questions related to caregiving before moving forward with services. The misleading information presented to us over the phone has resulted in wasted time and further delays in securing care for my grandmother. I sincerely hope that this review is considered and practices are refined to better inform potential clients, holding more respect and awareness of the stress, time, and emotional energy required to secure care at end of life. This could have been avoided had our direct questions over the phone been answered accurately. The unnecessary time spent at the at home assessment would have been better used enjoying the precious moments remaining with my grandmother.

Generally speaking caregivers we've had from Home Instead…read morewere caring and efficient - exceptionally so. The agency's communication skills could use improvement. We have repeatedly made 1 staffing request which has been ignored - not only denied but never addressed. Agency policies regarding client confidentiality need to be clarified as well. My husband and I have enough extra challenges to face without hearing that our living room furniture is being reviewed among Home Instead care providers.