After 9 months at Sage, we finally had to move my mother in law out. While the place is beautiful…read moresadly the place is understaffed, has a high staff turnover and the menu is static. Phone calls are frequently not returned. Sad to say but we would not recommend this facility anymore

Sage is run by a corporation and it is based on one thing: Financial Profit. Although the building…read moreis very nice, the staff turn over is huge. Even the supervisors and executives changed several times in the twelve months that my parent lived there. It seemed like they keep the patients overly medicated with anti-anxiety pills to keep them quiet and sedated. My dad was not himself at Sage, he was almost catatonic. When we moved him to a new care facility he regained a lot of his vigor and interest in life. The Sage staff is friendly but training is marginal and none of them seemed to stay for more than six months. It doesn't feel like anyone is in charge and running the day-to-day operations. We cannot recommend this facility.

Unfortunately I did not have the best experience while getting my elderly father situated…read more Life's unfair -- and everyone goes through it. I understand. However when you are providing medical care of any level, and are providing customer service based attention, you really ought to make sure your frontline, front office team is exceptional. Never in my entire life have I been so disrespected, dismissed, and treated less than, than being in that building. I had had a few questions regarding my dad's care. There are many siblings, I had a few concerns on visitations. More specifically what had happened was that my brother has texted saying he visited my dad. I had asked him how since we hadn't set up a "visitation list" or had never confirmed with anyone that anyone could see my dad. I also wanted to inquire on how to pay my dad rent -- as there was never a conversation had, and a failure to disclose such information. Nope! He walked right in, didn't even get questioned or stopped to sign in, just walked right in and visited my dad. How inappropriate, I know, so when I went to Cécilia the ugly inside and out front desk lady to ask about how this was allowed I was met with yelling, a nasty attitude, and a horrible experience where I was then ganged up on by her and Ana, a barely English speaking nurse who were both at that point berating and belittling me. Mind you, they are the ones in charge of care. They said the reason for them treating me this was as because lack of payment. They then labeled me, a 25 yr old Hispanic man as violent, aggressive, and rude -- in this political climate. How tone deaf. My dad on the other hand is having a blast. He's being treated well and I ended up just giving him a phone so he can report to me directly while he's still cognitive but after that I'm not too sure what my options are. Long story short, great overall care. Horrible front office and leading/managerial staff. They aren't trust worthy and are unfortunately just there for the check. P.s don't even try to get into contact with them. Carlos and Tony? Terry? Have never gotten back to a single email that my sister and I have sent them -- we have receipts!

I am so happy with the care and attention my mother is receiving here at Glen Terra Assisted…read moreLiving! My mother has Alzheimer's and this place is a safe environment for her and I don't worry about her wondering off due to her having a wrist band that sets off an alarm anytime she gets close to the door and alerts staff! I can't say enough good things about the staff, they seem genuinely caring and they do things to keep the atmosphere upbeat , offering daily activities that keep the residents entertained, engaged and active, mentally and physically. Very grateful for Glen Terra!

Both of my grandmas live here and we love it. The food is good! Rooms are nice and the facility is…read moreclean. The staff is awesome with an extra shout out to Diva!

I loved to be there today! Great event with Arts and Crafts inspired by Carmen Miranda-they made…read morebeautiful hats for the Citrus Festival-it was called the event...The presentation highlighted the exceptional quality in service which gives freedom to the tenants to have activities of their own and a warm house to return too after life adventures like visiting museums and parks. People were charming and happy! The food was so delicious I will always remember the warm garlic bread treat and the lemon bar was to LIVE FOR! Thank you very much to the organizers for a wonderful lunch and loving hospitality!

I always wondered what happens when you age and are unalble to take care of oneself. When your…read moreloved one is in need of care. What to do? 1. Stop by (call or visit website) and setup an appointment for visit. 2. Admire not only the large landscape of the facility & how scenic different areas appear but notice how things are arranged (over 100 living spaces inside the facility). Yet, actually imagine what your family member, friend or acquaintance will do on a day to day basis. 3. Relax and know that those that enter, will receive care. With activities that help maintain or improve mental & physical health. Which will not only give you peace of mind, but improve their overall quality of life.

Kristine is very helpful! She is very good at communicating and easy to contact! Appreciate all the…read morehelp!

Such amazing staff. Clean, caring and very attentive. Highly rreommend for your loved one.read more

Very, very knowledgeable, helpful, and professional. I honestly don't know how our family would…read morehave navigated the difficult situation of finding caring, clean, safe housing for our mom, as she could no longer live at home. Armen went above and beyond. I highly recommend Lighthouse.

Highly recommend. Emma is so compassionate, all her staff are very kind. The facility is very…read moreserene and quiet, allowing for privacy during a difficult time. Our family was treated with so much respect and our loved one was able to pass with dignity. I don't have the words to describe how grateful we are.

There truly is No Place Like Home for Golden Ages…read more Finding a board and care home in Glendale for my father's final weeks was one of the most emotional decisions my family had to make--but choosing No Place Like Home for Golden Ages was one of the best choices we ever made. From the moment we arrived, Emma and her staff treated our entire family with warmth, dignity, and compassion. This small, peaceful home in a quiet neighborhood near Brand Park provided exactly what we needed: high-quality end-of-life care in a setting that treated us like we were family. From the moment we met her, Emma was the epitome of grace and professionalism. She ensured every detail of my father's care was thoughtfully managed--from medication administration to personal grooming and meals. Her kindness made all the difference, especially during a time when we were overwhelmed with emotion and uncertainty. The main caregivers were simply extraordinary. Their kindness, gentle presence, and attentive support to my father (and to us) never wavered. Whether helping with bathing and dressing or patiently serving him his meals, they offered him respect and comfort, and they always attended to our needs. The home itself is warm and inviting--not a sterile or impersonal facility, but a real home where care is deeply personal. They welcomed me, my mother, and my brother every single day. We never once felt like visitors. If you are looking for a board and care for a loved one who needs end-of-life support, I cannot recommend No Place Like Home for Golden Ages highly enough. Emma and her team gave my father the dignified, loving care he deserved, and they helped carry us through one of the most painful times in our lives with compassion and grace. Thank you from the bottom of our hearts.

Susanna and Tina are the best. They are so kind, genuinely caring, and their place is…read morevery clean. I had to evacuate my mom due to the fires and Comfort Care was a blessing for us in such a difficult time.

This place were so accommodating to me and my family. My father in law declined faster than we…read morethought and luckily there was a room available for him and we were able to check him in the next day even though all the pre paperworks needed was pending. I really appreciated them being very caring to my father in law and very alert with our needs and requests. The caregivers here are so sweet and attentive. They stayed up when my father in law passed away and were crying with us. That only shows they're compassionate and they really care. From my family. We thank you for everything.

My mom was in the Acute Care (skilled nursing) for 3 weeks. During that time my mom got excellent…read morecare. I would drop in all hours and go to different activities in the assisted living part of the facility. It was such a great experience, we decided to move her from her highly respected senior living facility to Ararat. After witnessing how the staff supported my mom and other residents it was an easy choice to move her to such a loving community. We feel so lucky we found this place.

They were the cause of dads cardiac arrest , their negligence caused my dad to have septic shock…read moreand had a cardiac arrest

My parent was a victim of elder abuse here . One of the employees actually pulled me aside and told…read moreme the abuse that my parent ( who has dementia ) was experiencing so I got them out of there . Stay away from here if you value your loved one's safety !

This is a place for memory care needs as long as your loved one is compliant. Although they…read moreadvertise having expertise in caring for those with behavioral issues, they do not. If they deem that your loved one is a risk to them, they will have no qualms about patient dumping your loved one at the hospital, which is completely illegal in the state of CA, and offering very little assistance in what the next step might be. Keep this in mind when you are making your decision.

Best retirement home for my Grandfather Webbie. He lived at this location for 3 years, they gave…read morehim his medicine everyday, scheduled doctor appointments, great food, etc.They are always professional, patient, kind, and makes sure the facility and bedrooms are clean.They also have bingo a few times a week & which my grandpa loved.All the staff are friendly & Jesse is AMAZING. They will call you and tell you if they have any concerns or additional questions regarding your family member that resides there. If your looking for a place for your parents or grandparents this is the place to be!!!

Medical provider here, if a patient needed assistance there is/are literally no staff around. That…read moreyou have to call their front desk to ask for assistance. Only until then someone will come. If you look around inside STAFF ARE NO WHERE TO BE FOUND. This facility should be looked into. Absolute no care for their patient. To families, do your research before sending your loved ones here.