We recently visited the newly renovated restaurant lounge at the Fairmont Empress, and it was a…read morewonderful experience. The renovation has given the space an open, fresh, elegant feel while still preserving the hotel's historic charm. The atmosphere is warm, amazing, and perfect for a relaxing afternoon or evening. They also have live music The service was attentive and welcoming, and the food and drinks were beautifully presented and delicious. It never disappoints. Highly recommend

Didn't stay at the hotel, but paid a visit to the hotel lounge. Beautiful view, historic building…read moreand excellent service (the host went above and beyond to make sure we got the seating we liked in order to watch a sports game. Thank you for the accommodation.!) Two complaints 1) lounge was understaffed. Between services. there were not enough cleaning, and the couch and the table were greasy and dirty. 2) I didn't enjoy the cocktails. Didn't like the gin & yuzu cocktail (too strong and lacked flavor) or the leechy cocktail (too sweet and heavily syrupy). It was a pity that I tried two out of five signature cocktails, and wasn't happy with any of them and they were pricey.

Abigail's Hotel is just so nice! Their extraordinary hospitality began with a phone call we made a…read morefew months before our trip (which was answered by a real and knowledgeable person). I wanted to gut-check our plan to take the ferry from Seattle, use Uber to get to their hotel (and could we please leave our luggage up front since we'd arrive before check in? - to which the answer was, "of course you can!"), and then use Uber all around town. The very pleasant woman I spoke with (those months before arriving) assured me that our plan should work splendidly, and they looked forward to having us. Upon arrival, we were greeted by two of the nicest front desk people, who took our luggage for storage, then found our room had indeed been cleaned as early as possible and was in fact ready for us for early check in immediately! The property itself is reminiscent of a period of taste and attention to detail that seldom exists any more. Our room was beautiful: spacious, with two separate bathroom sinks and a separate jetted tub and walk-in shower, plus a small sitting area and plenty of space! So nicely appointed with everything in its place, and everything working. The entire lobby and library/lounge area was also beautifully appointed, and so homey and inviting. And breakfast - included with the room - was elaborate and scrumptious. Each day features both sweet and savory options; for example, pancakes, or eggs and bacon. My wife and I got one of each and shared them. It was all delectable. And each day's menu, specially prepared and printed for that day, includes a weather forecast for the day - even with temperatures in both Celsius and Fahrenheit! We had such a wonderful stay that we hated to leave. We'd look forward to visiting Victoria again and would definitely choose Abigail's hotel again!!

Our visit to Vancouver Island included 4 nights at this marvelous B&B styled hotel. With a long…read morehistory, the current owners made this into a great place to stay with modern conveniences without losing the old-style touches. The Library was a great quiet location, the room (Opal room) was comfortable, large, and provided greaat views out the many windows of the trees around the building. We particuly enjoyed breakfasts offered. Different each day, the quality was excellent as was fresh brewed coffee. Given the number of guests and limited dining room space for tables, the hotel requested us to pick a timeframe to dine so that the pace for table availabilty and meals were manageable. We chose 8:30A and we arrived each day with 10 minutes of that time. Worked great to get a table without feeling rushed or the food delayed in arriving! And each afternoon the chef put out a nice spread of meats/cheeses sometime, and homemade soup other times. All in all a great experience!

First time visiting Victoria and this was the perfect stay for us. We took the Clipper ferry from…read moreSeattle to Victoria BC and this hotel was literally right across the ferry station. So convenient and check in was a breeze, they were able to give us a room at 11:30am when we arrived vs the normal check in time at 4pm. Customer service was excellent, the restaurant Fathom was nice as well. Clean facilities and daily parking was $34 per night. The hotel is located right next to the Parliament and Government st, everything was within walking distance. You wouldn't really need a car. We would love to stay here again in the future.

A beautiful hotel! The restaurant, Fathom, is great for breakfast and dinner! Great views if you…read moreget a harbor view suite - watch the seaplanes come in to land. Rooms are on the older side but still feel modern and refreshed. Amazing place to stay in Victoria: cheaper than the Fairmont Empress, great service and amenities, and a short walk to Government Street, the main drag.

This hotel is beautiful. It's decorated beautifully especially Christmas time. The hotel staff were…read morevery helpful and friendly. I always love when a hotel accommodate for early check-in and that you can leave your luggage with them after check-out if you're not leaving the area just yet. The rooms could be a little more spacious but it's manageable. I say no more than 3/4 people in a double bed. Two comfortably. The bathroom is a little tight as well, no more than one person at a time. There are two restaurants in the hotel. One is located on the 18th floor. And yes we did check it out. The food is good but you'll have to see the separate review for that :). We only stayed for one night as our time was limited. But I'd come back here again. It's walking distance to coffee shops, restaurants, and local business shopping. Overall the experience was great.

Stayed here for my birthday and it was great. Staff is super friendly. Location is just a few…read moreblocks from downtown shopping. It included parking which was nice. Room is on the smaller side... but it was clean. Nice indoor pool! Would stay here again!

I stayed one night at the Magnolia. My first ever stay at any Magnolia. I thoroughly enjoyed it. It…read morewas actually better than a similar star hotel I stayed at recently. This Magnolia is conveniently located within a very short walking distance to Victoria Harbor. It's also within walking distance to many tourist attractions, shops and restaurants. My room was very cozy. Loved using the Nespresso coffee maker. They make a great cup of coffee. I slept so well too. Nothing like sleeping on a bed at this quality or star hotel. Overall, I felt it was worth the money. They also allowed me to drop my bags at the coat check room for an hour until I had to check in for my seaplane ride back to Vancouver Harbor. I plan on returning to Victoria and will strongly consider staying at this hotel again.

My partner and I had a wonderful stay at the Magnolia Hotel & Spa during our recent Victoria…read moregetaway. While The Fairmont Empress might be more well-known, our research told us that a hotel of its size and age would likely mean smaller, less updated rooms and maintenance challenges. The Magnolia proved to be the perfect choice. The Magnolia exceeded our expectations! During our two-night mid-week stay, every interaction was seamless -- from the efficient valet service and smooth check-in process to attentive housekeeping and hassle-free checkout. Rather than dining at The Courtney Room restaurant, we took advantage of Victoria's fantastic walkable dining scene. Our only minor comfort issue was the room temperature -- even with the AC running, we found ourselves opening the windows as wide as they would go for that lovely coastal breeze. Fair warning though: the harbor seagulls are incredibly chatty and apparently never sleep! LOL One small disappointment: our car was returned from the valet absolutely covered in bird droppings -- quite a lot! While I understand the hotel can't control wildlife, it was surprising to receive our vehicle in such a different condition than we'd left it. Would we return to the Magnolia Hotel & Spa? Absolutely! It's the perfect balance of intimate boutique charm while keeping you right in the heart of everything Victoria has to offer.

Amazing architecture! Clean friendly service! This is our go to inn when we are visiting! We love…read morethe marble bathrooms and soaking tubs!

After seeing some of the reviews here I wish I'd taken some photos of our room. I don't think it…read morewas updated that recently but nonetheless, it was quite nice and spacious. We also saw our friends' room which was also very nice. I'll start with the only real con worth mentioning, which is that this property is about a 10-20 minute walk from town (depending on your destination). It's a lovely flat walk along the water. The trade off is a really lovely water-front location. But, it's something to consider. We had a lovely stay at the Inn at Laurel point. The hotel is situated right on a little peninsula so the views from everywhere are wonderful. You are right on a lovely walking path right on the water and you can watch the ferries, water taxies, sea planes and other harbor traffic right from your room. We found the beds comfy and the property was silent. We kept fairly irregular hours but even when we kept our do not disturb sign up until the mid afternoon, someone still stopped by to tidy up and make the bed. Service everywhere was on point. I will review the restaurants separately but wanted to mention that they do excellent in-house pastries and the restaurant is great. Make a point to hit both the coffee shop and the restaurant during yours stay.

The Delta is a a terrific hotel located at the Victoria Harbor. As we were arriving, my daughter…read morementioned "that place looks like a castle!" I responded by saying that place is our hotel. We made reservations for 2 nights. We didn't stay for 2 nights as my wife had a serious trip and fall accident in downtown Victoria. My wife and I spent more time at the Royal Jubilee Hospital than she did at the hotel. I only got to sleep 3 hours in the hotel after my wife sent me to the hotel to get some sleep knowing that we needed to get back to the USA as soon as possible. Our room was nice. We used our Nightly Upgrade Awards and were given a fantastic room with a view of the harbor. We were excited to stay here, until the accident. It would've been nice if they had gave us back one of the Nightly Upgrade Rewards that we used but, I didn't think about it at the time of our departure. Service was great. They were very understanding of our situation, knowing that my wife was in the hospital for that first night. The manager gave me a sandwich knowing that I didn't have time to get anything to eat. After talking with him, they allowed me to check out a day early. I was able to go their executive lounge. They provide breakfast and and evening appetizers. Soda and water are always available. It was not the hotel visit that I envisioned. My daughter spent more time here as I gave her the keys to the car so she could stay at the hotel instead of the hospital. They were very helpful and understanding. Even though it was a short visit, my wife is already planning on going back.

Major points for this location's SIX EV chargers, close proximity to major scenic spots, and…read morebeautiful walking areas. We visited on July 4th weekend, which I would assume is one of the most busiest weekends. Despite the holiday weekend, this hotel provided the best EV charging situation I've ever experienced - there was always at least one available charger in the downstairs garage and there's two available for use outside in the valet area. I loved this hotel's outdoor walking space - beautiful harbor views with lovely landscaping and pathways of varying heights, tons of pedestrian and dog walking traffic. We brought our dog - the designated pet rooms have vinyl flooring. There's pet rooms on different floors, but we unfortunately got the ground floor level, which feels slightly shabbier as you're walking through the hallways (it smells faintly like a restaurant's dishwashing area). My only other gripe is there's three elevators and they run pretty inefficiently but stairs to the lower level (gym, pool, and garage access) were not easily found.

We absolutely hated to leave the hotel and island to get back to reality. The level of service by…read moreall the staff was tremendous. Winona and Carla were tremendous. The hotel is within walking distance of most of the sites. In Victoria. You can Uber to everything else. There is also a Starbucks on site! If that's not your "jam" there are plenty of places for coffee, ice cream and other treats.

Very nice property located in the middle of downtown…read more Room has huge, clean and well appointed. Fitness center was also large and had plenty of equipment. Breakfast choices were great and the staff in the restaurant were all very friendly.

I am a Marriott Titanium Elite member and have stayed at many Marriott properties, but this was one…read moreof the most uncomfortable and intrusive experiences I've had. Despite having a Do Not Disturb sign clearly displayed, hotel staff entered my room without my consent, later explaining that it was a "wellness check" required when a room has not received housekeeping service for three consecutive days. However, no attempt was made to call my phone, leave a voicemail, or contact me in any way before entering. In an era where every guest provides a phone number at check-in, this should have been the first and most basic step. Entering a guest's room while Do Not Disturb is displayed is a serious violation of privacy. Additionally, I had requested and received towels directly the day before, and I had declined housekeeping at check-in, which contradicts the claim that my room had not been serviced for three days. To make matters more confusing, management later focused their response on the presence of my service dog, asking me to confirm if I was traveling with a dog. However, my dog was present with me at check-in, so it is unclear why this suddenly became a concern or why it was brought up after the unauthorized entry. What was most disappointing was the response from Danielle Powell, Director of Operations, who repeatedly justified the situation rather than offering a sincere apology for the intrusion. The tone of the communication felt confrontational rather than customer-focused. Overall, this hotel is a very poor representation of the Marriott brand. Privacy and respect are fundamental expectations when staying at a hotel -- especially when a Do Not Disturb sign is clearly displayed. Unfortunately, that basic expectation was not respected here.

I did an overnight stay with my family last Monday. We paid for an off-season price and were…read moregrateful to stay at this hotel. Most importantly the location was great. Everything was close to this area. There was a restaurant inside the hotel as well as a pub within walking distance. I never heard of any noise throughout the stay. It was pretty quiet since we stayed at penthouse. View was fantastic. Bed was comfortable and cozy. Gym and swimming pool are was quiet. I got to use gym and swimming pool whenever convenient. Although didn't experience any issues, breakfast was not complimentary. Aside from that everything was good!

The location is great, it is a walking distance from the harbour and surroundings. The diner is too…read moresmall, we have to wait for a table for our breakfast. Customer Service is fine. The reason I gave them a 2 star is we upgrade to the side of the harbour to have that view, hold and behold it is all trees to view . They should not call it harbour view!!! Another suggestion install air conditioning for summer

On vacations I tend to pack like a queen, such as Beyonce and JLo...I just like having options!…read more This hotel is a very short walk from the FRS Clipper ferry terminal, PROS: -Very close to the Seattle-Victoria FRS Clipper terminal, walk it! -Nice large rooms with balcony, kitchenette, fridge. -Comfy Beds -A very nice indoor hot tub / jacuzzi. -Friendly staff all around. -Breakfast included, with eggs and meats. -Quiet since its not directly in downtown Victoria -Walkable to downtown Victoria and Fisherman's Wharf. CONS: -$685 CAD for two nights seemed rather expensive, but I think June is prime tourist season. -Wish it was a bit closer to downtown Victoria. I might take a peek at other options next time, but highly likely I would stay here again and definitely recommend!