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    Hotel Grand Pacific

    4.0 (165 reviews)
    PriceyHotels
    Open 6:00 am - 5:30 AM (Next day)

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    Reviews With Photos - Hotel Grand Pacific

    Balcony view.
    Jesse G.

    Really nice experience at this hotel. Amazing location - directly across the street from the Clipper. Really nice staff - they were able to check us in earlier than we thought and went out of their way to be discreet about a surprise wine and chocolates plate I bought for our anniversary. Lovely view - every room has a balcony and ours had a peekaboo view of the water. And we had the best night's sleep I think I have ever had in a hotel bed. The hotel is a bit older and more dated than some other hotels around, but it's got character and fun quirks. I would definitely stay again.

    Iris M.

    Stayed over the BC day long weekend. My sisters and I took up 3 suites on the 7th and 8th floors. One suite had a big balcony with incredible views of the Empress hotel, Harbour and parliament building. The other suites were right on top of each other and had views of the fireworks. Definitely recommend harbor view room for a place as picturesque as Victoria. Love love love that they accept fur babies here. However, our room wasn't supplied with the doggo food/bowl/bed as noted on their website. Didn't bother to ask as we brought our own food and they slept on the bed anyway. The underground parking is quite tight. Beautifully located next to the parliament building. Enjoyed the pool and hot tub. The shower head was terrible.. was shooting water in every direction all at once. The shower gel and shampoos smelled divine. Service was good. Enjoyed our stay and would stay again.

    Steamship terminal
    Paul R.

    Located right beside James bay, the views are beautiful. Does get a little noisy with the emergency vehicles, but easily ignored. Pool and spa were closed when we visited, but a newly renovated restaurant is gorgeous. Hotel offers EV parking and is within walking distance of many popular restaurants and entertainment spots as well as sight seeing destinations. Friendly and helpful staff made our stay enjoyable and easy while a beautifully kept and maintained hotel made it so comfortable.

    My "harbour view" from the main window.
    Jeremy C.

    Very disappointment in my experience with the hotel, its staff and the website description versus what I actually received.  Photos attached are from the room.   let's start with what the website tells you and reality.  We booked the Signature Harbour View King Suit.  Which states "Step Out Onto Your Private Balcony To Take In A Gorgeous View Of Boats And Floatplanes In The Harbour."  Our balcony overlooked the backside of the fountain.  Which to me looked like I was looking at the backside of a trash can area of the hotel.  So we didn't use the balcony which was what I was most excited about.  Sitting out having coffee in the morning and looking out at the harbour and at night with a glass of wine.  And a harbour view suit should not be on the 3rd floor when you hardly see the harbour and is so close to the restaurant patio that you don't have any privacy when opening you curtains.  It says 3rd floor but felt like 2nd floor.  Now the inside of the room.  The bathroom is not what's pictured on the website.  The website layout is completely different and more functional.  You can reach the towel from the shower in the photo but in reality it's on the opposite wall and can't be reached from the shower.   The shower grout was disgustingly dirty and moldy looking.  The sides of the shower/bathtub are very high.  I'm 6' and the sides went up to my knee.  I'm 45 and had a hard time getting in and out.  So this would not go well for kids, the elderly or anyone with a disability.  The towels, I didn't even want to use them.  They were so worn and crusty.  I expected soft plush towels and that wasn't the case.   Same with the bathrobes, the website mentions the bathrobes are plush and they are not even close to plush or soft.  The website also mentions slippers which I always use in hotels, and there were no slippers.   The layout of the room in some areas didn't make sense.  There's a lounge chair in the bedroom that prevents you from opening all the drawers of the dresser on one side.  And it's a couch chair so it's not that easy to move out of the way.   There was no trash can near the coffee station which is where you would want to use it.  No complimentary water bottles each day like I would expect even from a hotel half the price.  There is a fridge but no mini bar.  I've never been anywhere that doesn't have a mini bar.  Maybe it's a Canada thing but I've traveled to many other countries and they've all had mini bars.  You can hear your neighbors.  The walls must be pretty thin. We could hear people talking and kids yelling in the room next to us the entire time.  Not relaxing.   I went to Fathom one night to grab a couple desserts to bring up to the room.  The room service menu didn't include half the desserts on the menu so I grabbed them to go.  The gentleman at the host stand looked at me like I was an alien.  Repeatedly asked me if I was ok walking the plates myself to the room.  I mean that's what taking something to go is like.  After that I tried speaking to him twice, once thanking you him and he literally ignored me and didn't say anything back to me.  He wouldn't even look at me.  He turned his back to me.  It was horrifyingly rude.  When you walk in and out of the hotel throughout the day, none of the staff says high. They make eye contact and 80% of the time don't even smile.  This was for a milestone birthday and I was so embarrassed.  You pay this much per night for a room you expect high quality.  You see pictures and read descriptions for the room and expect your room to be that way.  Your hotel and room choice is based on these things. I regret not booking at the Empress like many, many friends had suggested I do.  Now I'm out hundreds of dollars for a hotel that was more like a 3 star hotel.  A hotel that falsely advertised the room I would get.  A 50th birthday celebration that included conversations about how awful the hotel was which was again, embarrassing and shouldn't be a topic when you're trying to celebrate a milestone birthday.  I suggest you think twice before booking this hotel.  The only positive is that it's in a decent location to everything and the people of Victoria were so nice everywhere else.

    King suite
    Steven S H C.

    this one deserves five star but few things are lacking that makes shaky 4 star. upon checking, the front desk offered upgrade to King suite with harbor view. My alternate was city view. $50 Canadian dollars later, we ended up with suite on 3rd floor. Our main view did have harbor view but our balcony view sucked overlooking back of the another building nearby. This one is located just across the Blackball Ferry Line and had nice view of the Victoria Harbor and close proximity the Assembly building the restaurants and bars on Victoria Harbor. Big thumbs up for the location. Our room has some cobwebs which was throw back for hotel of this caliber. Also the towel was less of quality. Everyone has different preferences but I prefer the solid, heavier and stiffer towers instead of light and fluffy which signifies cheaper kind in my opinion. Also the room came with robes which was big plus but didn't get to even try on. One serving Keurig coffee maker was a plus but nothing complimentary was offered. Valet parking is $25 verses self parking at $18. If you must save money and park for free, free parking after 5 or 6 depending on the area is offered nearby.

    Spaghetti Vongole - ordered this for room service and it was so delicious!
    Shannon M.

    We booked a night at this hotel and really enjoyed our stay. The rooms are very clean and comfortable and it is conveniently located. I like the little balcony with a view of Victoria. I stayed in and ordered room service so wanted to share photos of the delicious fare they offer. I was really hungry but needed to stay in so decided to try their room service. If you love seafood, you'll love their spaghetti vongole with squid ink pasta. I'm still thinking of how good it was! For dessert I ordered the chocolate "popsicle" cake. It is not frozen but rather layer of cake with mousse covered in chocolate. Every bite was so delicious. Highly recommend!

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    Page 1 of 5

    Review Highlights - Hotel Grand Pacific

    stayed there as part of a vacation package from seattle on the victoria clipper.

    Mentioned in 8 reviews

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    Abigail's Hotel - Dining room

    Abigail's Hotel

    (79 reviews)

    $$$

    Abigail's Hotel is just so nice! Their extraordinary hospitality began with a phone call we made a…read morefew months before our trip (which was answered by a real and knowledgeable person). I wanted to gut-check our plan to take the ferry from Seattle, use Uber to get to their hotel (and could we please leave our luggage up front since we'd arrive before check in? - to which the answer was, "of course you can!"), and then use Uber all around town. The very pleasant woman I spoke with (those months before arriving) assured me that our plan should work splendidly, and they looked forward to having us. Upon arrival, we were greeted by two of the nicest front desk people, who took our luggage for storage, then found our room had indeed been cleaned as early as possible and was in fact ready for us for early check in immediately! The property itself is reminiscent of a period of taste and attention to detail that seldom exists any more. Our room was beautiful: spacious, with two separate bathroom sinks and a separate jetted tub and walk-in shower, plus a small sitting area and plenty of space! So nicely appointed with everything in its place, and everything working. The entire lobby and library/lounge area was also beautifully appointed, and so homey and inviting. And breakfast - included with the room - was elaborate and scrumptious. Each day features both sweet and savory options; for example, pancakes, or eggs and bacon. My wife and I got one of each and shared them. It was all delectable. And each day's menu, specially prepared and printed for that day, includes a weather forecast for the day - even with temperatures in both Celsius and Fahrenheit! We had such a wonderful stay that we hated to leave. We'd look forward to visiting Victoria again and would definitely choose Abigail's hotel again!!

    Our visit to Vancouver Island included 4 nights at this marvelous B&B styled hotel. With a long…read morehistory, the current owners made this into a great place to stay with modern conveniences without losing the old-style touches. The Library was a great quiet location, the room (Opal room) was comfortable, large, and provided greaat views out the many windows of the trees around the building. We particuly enjoyed breakfasts offered. Different each day, the quality was excellent as was fresh brewed coffee. Given the number of guests and limited dining room space for tables, the hotel requested us to pick a timeframe to dine so that the pace for table availabilty and meals were manageable. We chose 8:30A and we arrived each day with 10 minutes of that time. Worked great to get a table without feeling rushed or the food delayed in arriving! And each afternoon the chef put out a nice spread of meats/cheeses sometime, and homemade soup other times. All in all a great experience!

    Magnolia Hotel & Spa

    Magnolia Hotel & Spa

    (123 reviews)

    $$$

    I stayed one night at the Magnolia. My first ever stay at any Magnolia. I thoroughly enjoyed it. It…read morewas actually better than a similar star hotel I stayed at recently. This Magnolia is conveniently located within a very short walking distance to Victoria Harbor. It's also within walking distance to many tourist attractions, shops and restaurants. My room was very cozy. Loved using the Nespresso coffee maker. They make a great cup of coffee. I slept so well too. Nothing like sleeping on a bed at this quality or star hotel. Overall, I felt it was worth the money. They also allowed me to drop my bags at the coat check room for an hour until I had to check in for my seaplane ride back to Vancouver Harbor. I plan on returning to Victoria and will strongly consider staying at this hotel again.

    My partner and I had a wonderful stay at the Magnolia Hotel & Spa during our recent Victoria…read moregetaway. While The Fairmont Empress might be more well-known, our research told us that a hotel of its size and age would likely mean smaller, less updated rooms and maintenance challenges. The Magnolia proved to be the perfect choice. The Magnolia exceeded our expectations! During our two-night mid-week stay, every interaction was seamless -- from the efficient valet service and smooth check-in process to attentive housekeeping and hassle-free checkout. Rather than dining at The Courtney Room restaurant, we took advantage of Victoria's fantastic walkable dining scene. Our only minor comfort issue was the room temperature -- even with the AC running, we found ourselves opening the windows as wide as they would go for that lovely coastal breeze. Fair warning though: the harbor seagulls are incredibly chatty and apparently never sleep! LOL One small disappointment: our car was returned from the valet absolutely covered in bird droppings -- quite a lot! While I understand the hotel can't control wildlife, it was surprising to receive our vehicle in such a different condition than we'd left it. Would we return to the Magnolia Hotel & Spa? Absolutely! It's the perfect balance of intimate boutique charm while keeping you right in the heart of everything Victoria has to offer.

    Delta Hotels Victoria Ocean Pointe Resort

    Delta Hotels Victoria Ocean Pointe Resort

    (64 reviews)

    $$$

    My cousin booked this spot for us, Wow!! Beautiful hotel and great location. It's across the…read moreriver but your view is across the water of the waterfront. Our room unfortunately was on the floor level so we didn't get much of a view which is ok since we only stayed 1 night. Great walk/run path around the property. We went to the restaurant at the hotel at night for a cocktail and you cannot beat that view! Kinda sad we ddin't get to take advantage of all their perks.

    Perfectly walkable from the Lower Johnson, Chinatown, Fan Tan Alley, Parliament House, Government…read moreStreet, this hotel gives you just the right space from the city bustle and an incredible view from the opposite side of the marina with the added advantage of multiple view points across the Songhees Park. The view of the Parliament House in the night across the water is even more mesmerizing. The in-hotel restaurant Lure is very nice and stays open until late to accomodate those late night crazy discussions that can only happen when they happen. Staff is kind and courteous. As a Marriott member, we were able to enjoy the Lounge for breakfast during our stay and their continental spread was of a much higher quality than most places. Freshly basked muffins of healthy variety like cherries and carrots really made my five-year old very happy. The scrambled eggs were a notch higher with some really good cheese blended in and seasoned perfectly. Lastly, the sourdough bread they serve was very tasty - must be local. And with the weather warmed up, you can really enjoy the breakfast on their outdoor patio facing the marina - was one of the highlights moments of our stay, especially since we couldn't get a room that faced the marina this time! Definitely a great option - we wil be back!

    Victoria Marriott Inner Harbour

    Victoria Marriott Inner Harbour

    (91 reviews)

    $$$

    I am a Marriott Titanium Elite member and have stayed at many Marriott properties, but this was one…read moreof the most uncomfortable and intrusive experiences I've had. Despite having a Do Not Disturb sign clearly displayed, hotel staff entered my room without my consent, later explaining that it was a "wellness check" required when a room has not received housekeeping service for three consecutive days. However, no attempt was made to call my phone, leave a voicemail, or contact me in any way before entering. In an era where every guest provides a phone number at check-in, this should have been the first and most basic step. Entering a guest's room while Do Not Disturb is displayed is a serious violation of privacy. Additionally, I had requested and received towels directly the day before, and I had declined housekeeping at check-in, which contradicts the claim that my room had not been serviced for three days. To make matters more confusing, management later focused their response on the presence of my service dog, asking me to confirm if I was traveling with a dog. However, my dog was present with me at check-in, so it is unclear why this suddenly became a concern or why it was brought up after the unauthorized entry. What was most disappointing was the response from Danielle Powell, Director of Operations, who repeatedly justified the situation rather than offering a sincere apology for the intrusion. The tone of the communication felt confrontational rather than customer-focused. Overall, this hotel is a very poor representation of the Marriott brand. Privacy and respect are fundamental expectations when staying at a hotel -- especially when a Do Not Disturb sign is clearly displayed. Unfortunately, that basic expectation was not respected here.

    I did an overnight stay with my family last Monday. We paid for an off-season price and were…read moregrateful to stay at this hotel. Most importantly the location was great. Everything was close to this area. There was a restaurant inside the hotel as well as a pub within walking distance. I never heard of any noise throughout the stay. It was pretty quiet since we stayed at penthouse. View was fantastic. Bed was comfortable and cozy. Gym and swimming pool are was quiet. I got to use gym and swimming pool whenever convenient. Although didn't experience any issues, breakfast was not complimentary. Aside from that everything was good!

    Hotel Grand Pacific - hotels - Updated July 2026

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