I dont usually write reviews but I had to share my experience with Jordan Florist…read more I contacted several florists on 4/9/25 in the Hartford Connecticut area and no one could guarantee that flowers would be delivered before my sister in laws funeral on 4/11/25. One of the places I called suggested I contact Jordan Florist. I called them on 4/10 and the young lady I spoke to said that she would look up the obituary and send the flowers to the funeral home handling things today to make sure they are delivered to the church on time. Noone else offered to do this for me. Good customer service is rare these days so I was pleasantly surprised by the lengths this florist was willing to go to ensure that the flowers would arrive at the church on time!! KUdos Jordan Florist. I will certainly use your services anytime I need to send flowers to family or friends in the Hartford Conn area!!!!!

I recently purchased a standing floral spray. I stated the one flower I didn't want to see in the…read morearrangement, a few options of what I'd like and Jordan's filled in the rest. It was beautiful. The true stand out. The price was fair.

Your supportive customer service was very much appreciated. Thank you for going well above just…read moreprocessing an order. The design & flowers were perfect, and adding the special touches ( shells) I had requested made it extra special. We wanted it to represent our love for a special friend who had passed. Not only did y'all create a beautiful arrangement but your customer service was excellent. Thank you again from a pleased customer from Virginia. DW Edwards

I had a last minute invite to a special dance, where I needed a wrist corsage. They were wonderful…read moreon short notice and able to make one that matched her dress. Great service and very nice people at the store!

Sent flowers to a dear friend 1300 miles away. Not only was communication excellent but the flowers…read morewere beautiful. She text me a photo of them to let me know they had been delivered. Our friend was delighted with the arrangement and truffles.

Harmonic Blooms is amazing! The design by Melissa was so refreshing. She took all details to heart!…read moreThis florist is not your typical cookie cutter FTD blooms delivered. They are local, compassionate and customer service driven. She was willing to deliver outside of her normal hours and be certain our bereavement arrangement was delivered with care and in the hands of family. I requested fall colors and something masculine- in addition to not traditional bereavement and I couldn't be more pleased! Support your local florist don't dial 800 flowers--Do call Harmonic Blooms.

Twice my husband bought me flowers from CT Flower Shop and both times the flowers were nearly dead…read morewithin 24 hours. The first time I didn't say anything because I didn't want my husband to feel bad. This time, for Mother's Day, when the flowers were a wilted mess within 24 hours I decided to write to the shop and send photos to give them an opportunity to make it right with a refund or replacement, particularly since my husband spent over $180 to have this arrangement delivered. (By the way, the arrangement is appallingly overpriced at $144 and my husband prepaid a hefty delivery fee and an additional very large tip of $20). Although she has promised to send another arrangement today to replace it, she had the audacity to say next time I should follow the instructions and give it water because she claimed there was no water in that vase when in fact it was 3/4 full of water still. The photos provided in my email were close-ups of the wilted flowers and didn't show the vase. I couldn't believe how insulting her response was, trying to deflect blame on the customer. I sent her a response with an additional photo of the full vase of water.... did she think a bouquet of flowers was going to drink nearly half-gallon of water in 12 hours since delivery????? We regularly give businesses second chances, often more, but when a business blames the customer without evidence/justification that's a deal breaker for me. I told my husband just now that he should never use that florist again. I'd rather have no flowers than get poor quality, overpriced flowers from a place that would insult customers like this. Follow up -- in a subsequent email response to me when I had told her that I didn't appreciate her insulting comment, she accused me of refilling the vase after the fact and claimed that my original photo proves it, and refers to me as "triggered". I've added a photo of this communication. And, the first two photos I had attached to this review are what I had sent her (not the one focused on the vase which I sent her after she insulted me). I'm adding to this review a duplicate of the one photo I had sent her and I've added a notation pointing to the water line in that photo - the photo she's claiming shows there's no water. Can you imagine an arrangement drinking over half a gallon of water within like 18 hours LOL. Her behavior in this situation is appalling. 5/13 @ 12:37pm ET: Adding my response to the florist's comment below: She has been repeatedly rude. After making crazy accusations and calling me triggered in email, I told her to not bother sending a new arrangement and instead to send my husband a refund. She was given the opportunity to make it right with my outreach and she chose to be incredibly rude and insulting and direct blame at me rather than just graciously taking accountability like a professional would. After her repeated insults I decided I prefer to not have her come to my house at this point. I've never had to write a bad florist review in all the years my wonderful husband has had flowers sent to me at least 3x/year...till this terrible encounter with this rude woman.

Everything is expensive these days but it was worth the smile and joy that it brought to a good…read morefriend.

Ordering was easy, prices were reasonable, and the arrangement my mom received was beautiful and…read morejust like it appeared on the website. Will definitely use them again.

Misspells simple words on cards without checking to the point it was impossible to decipher who it…read morewas from. When trying to explain that this was sentimental and for a deceased loved one and provide some useful feedback for spell checking going forward kept talking over us on the phone. Very rude, dismissive, and defensive for a conversation that was already extremely hard and sensitive to have. I would go elsewhere if you want coherent messages on your flowers as well as decent customer service