Your supportive customer service was very much appreciated. Thank you for going well above just…read moreprocessing an order. The design & flowers were perfect, and adding the special touches ( shells) I had requested made it extra special. We wanted it to represent our love for a special friend who had passed. Not only did y'all create a beautiful arrangement but your customer service was excellent. Thank you again from a pleased customer from Virginia. DW Edwards

I had a last minute invite to a special dance, where I needed a wrist corsage. They were wonderful…read moreon short notice and able to make one that matched her dress. Great service and very nice people at the store!

Sent flowers to a dear friend 1300 miles away. Not only was communication excellent but the flowers…read morewere beautiful. She text me a photo of them to let me know they had been delivered. Our friend was delighted with the arrangement and truffles.

Harmonic Blooms is amazing! The design by Melissa was so refreshing. She took all details to heart!…read moreThis florist is not your typical cookie cutter FTD blooms delivered. They are local, compassionate and customer service driven. She was willing to deliver outside of her normal hours and be certain our bereavement arrangement was delivered with care and in the hands of family. I requested fall colors and something masculine- in addition to not traditional bereavement and I couldn't be more pleased! Support your local florist don't dial 800 flowers--Do call Harmonic Blooms.

​ I am now 67 years old I have had an account since I was 17 years old…read more Ron and his dad have always taken care of me with the most artistic flower arrangements even the last 6years living in Nevada God Bless you Ron and your family Praying for enjoyable and happy Retirement. WELL DESERVED! Mike Granato

I recently received two bouquets from Brown's, and they were both absolutely beautiful and unique…read moreunto themselves. The delivery person even called first to make sure someone was home as he did not want to leave them in the cold. Fantastic flowers and customer care.

Beautiful job on a floral arrangement for a funeral. The colors were what we requested and the…read moreflowers were healthy . I would not hesitate to call them again.

I used this florist due to being close to the recipient. I live out of state, so I relied on Yelp…read moreto pick a florist in CT. I had an absolutely awful experience with this florist. I ordered off of THEIR website (not a third party, like Teleflora etc.) On their website I saw a beautiful ficus tree, which I ordered as a sympathy gift for a family member who lost their mother. "Same day delivery" was available, which I chose. My order was completed by 11:30 am, with confirmation of a delivery by "end of day." Their website stated they closed at 5pm. At 4:56 pm I received a voicemail from the owner, Erin, stating that the ficus tree wasn't available, and she couldn't deliver it until Tuesday. I ordered on a Thursday for SAME DAY DELIVERY, so this would mean FIVE DAYS LATER, they would receive their sympathy tree. The voicemail I received did not at any point express an apology or convey any type of remorse for the situation. I wish I could attach the voicemail here, as it was just unbelievable how callous it was. I called back, but they were closed. I called the following morning and spoke with Erin, the new owner. She just restated the same thing she said in the voicemail, again not acknowledging any regret on her part. I asked her why it was that she called 4 minutes before they closed to tell me it couldn't be delivered. She snapped "I have strep throat, I had just come in." I said "you didn't even offer an apology!" She sarcastically says to me "Oh, I'm soooo sorry." I asked if she thought it was ok that a same day delivery would be delivered 5 days later. She replied with, "how is Thurs-Tues 5 days?" I mean...did she have strep in her brain? Because that's 5 days! When I pointed out her being wrong, she then told me she didn't appreciate my sarcasm (I wish I was kidding). If this woman hadn't already charged my credit card, I would have simply hung up. There is so much more that transpired, but this review is already too long. Basically she told me she is very sick with her sore throat, the nursery is an hour away, she's a business owner for 25 years, blah blah blah. She said "What is it you want Ma'am?" I said "if the tree can't be delivered until 5 days, I think you should contact the recipient & apologize for the delay, as well as send a SMALL arrangement for the error." She immediately refused and said I was being completely unreasonable, and she "wasn't going to absorb a cost due to a plant not being available when I want it." Yes...she really said that. So now I had enough and demanded my credit card be credited back immediately. She said it would take 5-7 days. I went nutso at this point and told her it better be credited by the morning. She had the audacity to tell me "that's not how life works." I honestly thought I was gonna have a stroke at this point, as my blood pressure was boiling. Well...the credit was there the next day, so I guess that is how life works. Sorry this is so long, but I had a lot of venting to do. Reminder that this was a sympathy gift for a close family member, I didn't need this grief during that time. Stay far away... I ended the call with "I'm going to Yelp the @*#! out of you." She said "Have fun with that." I did Erin...I did.

Twice my husband bought me flowers from CT Flower Shop and both times the flowers were nearly dead…read morewithin 24 hours. The first time I didn't say anything because I didn't want my husband to feel bad. This time, for Mother's Day, when the flowers were a wilted mess within 24 hours I decided to write to the shop and send photos to give them an opportunity to make it right with a refund or replacement, particularly since my husband spent over $180 to have this arrangement delivered. (By the way, the arrangement is appallingly overpriced at $144 and my husband prepaid a hefty delivery fee and an additional very large tip of $20). Although she has promised to send another arrangement today to replace it, she had the audacity to say next time I should follow the instructions and give it water because she claimed there was no water in that vase when in fact it was 3/4 full of water still. The photos provided in my email were close-ups of the wilted flowers and didn't show the vase. I couldn't believe how insulting her response was, trying to deflect blame on the customer. I sent her a response with an additional photo of the full vase of water.... did she think a bouquet of flowers was going to drink nearly half-gallon of water in 12 hours since delivery????? We regularly give businesses second chances, often more, but when a business blames the customer without evidence/justification that's a deal breaker for me. I told my husband just now that he should never use that florist again. I'd rather have no flowers than get poor quality, overpriced flowers from a place that would insult customers like this. Follow up -- in a subsequent email response to me when I had told her that I didn't appreciate her insulting comment, she accused me of refilling the vase after the fact and claimed that my original photo proves it, and refers to me as "triggered". I've added a photo of this communication. And, the first two photos I had attached to this review are what I had sent her (not the one focused on the vase which I sent her after she insulted me). I'm adding to this review a duplicate of the one photo I had sent her and I've added a notation pointing to the water line in that photo - the photo she's claiming shows there's no water. Can you imagine an arrangement drinking over half a gallon of water within like 18 hours LOL. Her behavior in this situation is appalling. 5/13 @ 12:37pm ET: Adding my response to the florist's comment below: She has been repeatedly rude. After making crazy accusations and calling me triggered in email, I told her to not bother sending a new arrangement and instead to send my husband a refund. She was given the opportunity to make it right with my outreach and she chose to be incredibly rude and insulting and direct blame at me rather than just graciously taking accountability like a professional would. After her repeated insults I decided I prefer to not have her come to my house at this point. I've never had to write a bad florist review in all the years my wonderful husband has had flowers sent to me at least 3x/year...till this terrible encounter with this rude woman.

Everything is expensive these days but it was worth the smile and joy that it brought to a good…read morefriend.

Ordered the mid sized $86 bouquet for my stepmoms 70th birthday which fell on Labor Day. I received…read morean email that it was delivered, when in fact the nursery was closed until Tuesday. I left a message Monday and received a rude voicemail from an empty asking "what did they want me to do about it". When I called back (I'm in another time zone) I was met with the rudest employee I've possibly ever spoken to. He not only blamed me for not answering Tues 7:45 my time zone, when there was no mention of holiday closure) but had not even made the bouquet by 2 PM central the following day: then he told me they didn't have the flowers for the bouquet I purchased and that it would have to be florists choice at that point. Replied that their website disclosed neither closure or out of flowers. The owner cancelled my order because I told him they should update their website for holiday disclosure. He was rude beyond belief and ruined my stepmothers 70th bday surprise and acted as if it was irrelevant. I have also heard negative reviews on this location after further research and just have to say, a little customer service and forgiveness goes a long way and this florist seemed to care nothing of either: will never order from or recommend ever!

I called and left a message, and Fred got back to me quickly. I went there and explained what I…read morewould like for an arrangement for our church for Easter. Meanwhile he called in the middle of the week to tell me he was going to place the arrangement in a white urn and wanted to know if that was okay, I said yes and thought that was really, really nice! I went to pick them up on Saturday morning and he was standing there with the floral arrangement and I almost cried because it was so beautiful and perfect!!! He even let me give him a big hug!!! I would definitely recommend this florist to anyone and everyone! Thank you Fred!!!!

They have a lot of plants from Puerto Rico you can barely find anywhere like Cilantro, Recao, Ají…read moreDulce etc. Great prices too. Friendly speaks both English and Spanish and very helpful and knowledgeable about the plants he sells. Enjoyed my visit & shooing experience. He also sell's compact lemon trees.

Highly recommend this family-owned business! We were walk in customers in need of a bouquet for a…read morebirthday. I called ahead and asked about a premade bouquet, which they had a few left. They were super busy that day, but when I arrived, the owners were friendly and courteous. I was shown also various colors of roses available so I asked they prepare an arrangement with pink roses and lavender wax flowers which came out beautifully! I really appreciated Tracy's suggestions to add white lisianthus to the mix, which really enhanced the bouquet. Overall, it was a wonderful experience and would totally go back for future special occasions. Thank you House of Flora!

Absolutely adorable! Have so many good gifts for birthdays, Christmas, and just to treat yourself…read more Staff was super helpful and had tried many products themselves. The prices were reasonable and some things, even if they were a little expensive, we're just too cute and unique not to get!

Feather And Bloom is a great local small business in Suffield! Not only are they a small business…read morethemselves they have small businesses within their store, allowing other vendors to come in and share their craft! Everybody there is so friendly and welcoming, and they do a lot for the community! The store itself is so cute and "homey". There is something for everybody there! Signs, candles, jewelry, honey, jams, you name it! Their flower arrangements are beautiful! If you are looking for a mid week pick me up, flowers for a friend or any special occasion, Feather And Bloom will exceed your expectations! Overall it is a great place for a one stop shop!

I was lucky to find Dee's Floral Design leading up to my father's funeral service. The flowers were…read morebeautiful, and she added personal touches with colors and a banner after asking me questions over the phone about my dad. I was actually on the opposite coast when we spoke, but her friendliness and genuine care made me feel like we spoke in person. It actually prompted me to order another flower wreath for my mom. Bottom line, she cares....and it shows in her work quality and easy communication. I highly recommend her for all your flower needs.

I just received the most beautiful flowers from my niece for my birthday. They are magnificent.read more