Thank you Chris! I found him searching for a mobile mechanic on Yelp. I'm so glad I found him. He…read morecommunicated clearly and came out to check on an oil leak that started after I went to Jiffy lube on highway 6. Good news for me was that my oil leak was caused from a horrible oil change and filter was loose. I had Chris do an oil change and cabin air filter. He is trustworthy and honest.

Did not give me the courtesy of a response to my request for a quote on my Dodge Durango problem…read more If you don't work on my brand of vehicle just say so.

They were very responsive on Yelp, and that responsiveness continued once I arrived for my oil…read morechange. I really appreciated the thorough diagnostic, with the issues clearly prioritized by severity. Even better, there was no heavy sales push--just straightforward information and recommendations. I'll definitely be going back.

Inquired about getting my spark plugs replaced and communication went very well. I ended up setting…read morean appointment and got it replaced through Happy H Karz. Customer service was exceptional. Not once did the rep not try to sell me on anything and was very upfront with me and walk in customers. I Ended up getting a quote for some maintenance on my wife's car that is due coming up and plan on taking it in next week. Good service and honesty is hard to come by nowadays and I'm glad I found it at Happy H Karz.

I've had the pleasure of trusting William's Auto Repair with my vehicles for the past 15 years, and…read moreI couldn't recommend them more. It's funny how we first met. I went in convinced that I needed a wheel alignment. Instead of selling me a service I didn't actually need, William took the time to inspect my vehicle and let me know the real issue was simply a bubble in one of my tires. That moment earned my trust because he chose honesty over profit. Over the years, I've referred many friends and family members to William's Auto Repair, and they have consistently provided outstanding service. William and his team are knowledgeable, professional, and true experts at what they do. If you're looking for a mechanic you can trust, William's Auto Repair is definitely one of the best to have in your back pocket. Honest, dependable, and committed to doing the job right every time.God Bless

My reply to comment from Uptown Automotive. The repair shop…read moredid not say the vehicle was running rough until after they worked on it... I wouldn't trust these guys as far as I could throw them, their recomendations must come from employees and friends. Run away don't walk.

It's hard to find a decent Auto shop in Cypress but I think Service Street is worth the review…read more Look no further folks! Prices are right and the customer service is second to none. They also didn't try to upsell me on something that didn't need to be fixed with my car either. Definitely going back for any future work/maintenance on all of my vehicles.

This is now a Rooster Ridge location. Never again. I just needed to have a broken plastic panel…read moreremoved from the underside of my car. I told them I'm about to trade this car in, don't want to repair it. Quoted me four figures for replacing all the under carriage plastic. I said no. They asked "how much are you willing to spend today?" Enough to remove the panel, sir. After they pulled my car out, a technician ran out to the parking lot and stopped me. They hadn't reattached the engine covers under the hood. This whole process took about three hours with an appointment. Car had a new problem after they messed with it. Never again.

Attentive and Super helpfu. Found the issue with my tire no problem and helped fast. Great service!!read more

It was a couple minutes until closing and the manager was such a humble and blessing person to help…read moreme get my tire repaired. I think it was nice to see the kids at this business to show them how it is to own a tire shop. May blessings to Terrance and the family. This family owned business brings great value to our community.

I brought my car in and after a full inspection, they were honest enough to let me know it wasn't…read morefixable. Instead of charging me for unnecessary repairs, they advised me to move on from the vehicle. Ive never received this level of customer service at an auto shop. They could've easily charged me thousands but they didn't and I respect that so much. This car means a lot to me it was left to me after my brother was killed so it wasn't easy to hear. They were upfront and compassionate in how they handled everything. The loss of my brother is the real weight here, and I truly appreciate their honesty and care during a difficult situation. That level of integrity and customer service is rare.

I am posting this review here because there is no way to respond directly to the business's Google…read morereview responses. Unfortunately, after reading other reviews, I can say many of the concerns regarding professionalism seem to be accurate. I am disappointed because this experience was completely different from a previous visit we had at another location, which was excellent. I brought my vehicle in because I heard a scraping noise. Through my own observation, I noticed my emergency brake cable appeared to be hanging and making contact with the driver's side wheel. I made it clear that I am not a mechanic and that this was simply my assumption. My husband called ahead and explained the situation. We were told they could inspect anything visible to the eye at no charge. We thanked them and drove over. Initially everything was fine. We handed over the keys and waited. The employee who inspected the vehicle acknowledged the hanging brake cable but quickly shifted the conversation to a loose wheel hub assembly. He advised it was unsafe and quoted approximately $900 to repair it. I asked how long the repair would take because I am a psychotherapist with scheduled clients and also needed to coordinate childcare and school pickup. Instead of giving a timeframe, he repeatedly answered, "By the end of the business day," and seemed irritated when I asked for clarification. I also asked whether all repairs could be completed at once because I preferred not to make multiple trips. Instead of addressing my questions, the conversation repeatedly shifted toward financing options. The biggest issue throughout the interaction was communication. I repeatedly acknowledged his concerns about the wheel hub assembly and explained that I understood the risk. However, my immediate concern was the hanging brake cable and obtaining pricing for all recommended repairs so I could plan accordingly. Each time I asked about the brake cable or requested total pricing, the conversation returned to the wheel hub assembly. Eventually, my husband stepped in and attempted to bridge the communication gap by restating our questions. He explained that we wanted pricing for the brake cable, information on the O2 sensor, and a total estimate so we could decide how to proceed. Despite multiple attempts, the employee continued repeating the same information about the wheel hub assembly. At one point, my husband became so frustrated by the lack of direct answers that he began contacting our own mechanic while the employee continued repeating the same sales pitch. Even other employees appeared to notice the awkwardness of the interaction. After several requests, we were finally told the brake cable repair would be approximately $99 and that a diagnostic fee would be required before pricing the O2 sensor. We ultimately left because the interaction felt unnecessarily frustrating. The situation worsened afterward. When we returned home, our Cadillac mechanic noticed the wheel center cap from the wheel they inspected was missing. I called the store simply to ask whether they had found it. Before I could even finish my sentence, the same employee became defensive and repeatedly insisted they had not removed anything from the vehicle. The problem was that I never accused anyone of removing it. I was only asking if they could check around the shop because it had been present before we arrived. I also asked whether surveillance footage could be reviewed. Again, the response was dismissive and irritated. I attempted to provide constructive feedback regarding the interaction. I explained that while he clearly understood the vehicle, customers often need information presented differently and that active listening is just as important as explaining repairs. Rather than listening, he repeatedly interrupted me, talked over me, and eventually stated, "Ma'am, this is not a paid consult." He continued raising his voice, interrupting, and speaking over me while I was attempting to end the conversation. What stood out most was that his tone toward my husband was noticeably different than the tone he used with me throughout the interaction. Finally, I would like to address the business's response to another review. The claim that I stated I would have friends and family leave reviews across multiple locations is completely false. I never made that statement. My husband and I were both customers and each left our own reviews based on our experiences. My cousin independently left a review after witnessing the interaction and hearing the phone call. Suggesting there was some coordinated effort or campaign against multiple locations is simply inaccurate. I have no issue with the other employees. My concerns are specific to this individual. Constructive feedback is how businesses improve, and this employee would benefit greatly from improving his active listening, communication, and customer service skills. Stay blessed.

If you look on Google, this place is highly rated. It definitely deserves it's high rating. I took…read moremy wife's Camry to two different places to fix a rattle in the front left, and they both made unnecessary repairs. As soon as I took it to RMI, he told us with confidence exactly what the problem was and how much it would cost to fix it. He did the work in just a couple of hours, and it is fixed 100%!!! Knowledgeable, honest, and friendly! Trust that you're in good hands here.

From the owner: RMI is here to serve the Greater NW Harris county area. As your Auto Repair facility we provide…read moreservices from but not limited to general maintenance, engine and transmission replacement and so much more. We operate at the highest level of integrity and experience that is back up with 20 years in the business. RMI is "Your One stop shop"

Responded pretty fast. Honest guy very friendly and informative. I definitely will use this…read morecompany again thank.

4 sets of break pads, 4 sets of shocks. 2 break calipers. Replaced in ~4 hours…read more Juan had good knowledge of mechinical repairs. Truck was neat, and appeared to have appropiate equipment to do this job. There is more work here based on his work. Juan is a very nice young man, you will enjoy meeting him.

Sonny is amazing! His knowledge and skill show in everything he does, and he pairs that expertise…read morewith genuine kindness that makes the entire experience easy and stress‑free. His communication is clear, consistent, and thoughtful, so you always know what's going on and what to expect. On top of that, he's incredibly punctual -- the kind of person who respects your time and shows up exactly when he says he will. I couldn't be happier with the service he provided.

Sonny is the man with a plan. A seriously knowledgeable, well-equipped, and efficient mechanic--the…read morekind of guy you want turning wrenches on your vehicle. As a one-vehicle household, he came through for me and my family on short notice, stayed until the job was done right, and did it at an affordable, reasonable price.

Today was my first time visiting Yes! Automotive. I had a coupon and a bad experience at a…read moreprevious place, so I decided to give Yes! a try. I booked an appointment via my phone for 11:30 and arrived about 20 minutes early. We did not get home until almost 2 pm, though. That was disappointing and a little frustrating. The actual service and employees, AMAZING! Shout-out to Louis for all his help!!

I took my car in for a simple inspection. A week later the engine light came on. They suspected…read moreelectronic water pump but light went out. They said I should be able to drive and bring it back in when the light comes back on. I asked should I have any worries and the said no. Now I am sitting on the side of the road waiting for tow because my car stopped.