I went to Carolina Center for surgery and Dr. Randle Ramsey was to treat my abscessed thumb. He…read moredrained it and bandaged it up then gave me ten days of an antibiotic. After returning twice he gave me oxicodone each time. My thumb was still swollen and unusable. I ended up going to New Hanover/ Norvant hospital in Wilmington NC . Dr . Neil McIntyre stopped the infection. Half of my thumb was amputated. Dr. McIntyre said my thumb could have been saved if Dr. Ramsey would have treated me with more antibiotics instead of just giving me oxicodone each time I returned to him.

Great staff and doctors They truly care about patients…read more Helpful kind service when it is most needed

General care/ diabetic/ high blood pressure are my issues…read more Dr "O" is always caring/ & professional The office personnel always make you feel like your reason for being there is important to them. They are friendly and kind and know their job.

Dropped off my daughter at 3pm for a 3:15 appointment. She wasn't seen until 5:09pm. Almost 2 hours…read morepast her appointment. I can guarantee one thing I will never go there. 2 hours past the appointment and no apology or explanation. To me this shows a total lack of professionalism and decency. I wouldn't trust this doctor as far as I could throw him. I will find another, more professional doctor for any further checkups or follow-ups. He shouldn't be allowed to practice medicine in this town.

I would give 0 stars if I could. NP Gail EBERLE ROBINSON should be investigated due to her lack of…read morecare/compassion and her inability to talk to people and her 15 mins or less policy is crazy! Meaning, no matter what is wrong with you, you've got 15 mins to wrap it up. If she even let's you talk!!! I had been with this clinic for almost 10 years. Have always had amazing care...until Gail. She is rude, arrogant and makes it really clear that SHE is the BOSS. Funny bc she is just an NP not a Dr. She Doesn't care what your issues are and makes stuff up as she goes along. Gets her left and right mixed up ( i know this bc she sent me for 4 xrays and the imaging place had to keep sending me home bc they couldn't reach her in the office (or anyone in the office) to clarify left or right shoulder.I had a torn labrum and frozen shoulder. 1 visit to imaging should have been fine but i had to go back 4 times!!!! Bc she kept putting Left shoulder instead of Right!!! She refused to write antibiotics during an active infection. She forced HRT on me even after I explained that I was not a good candidate bc of my GYN issues and family history. She did not care. She wrote 2 scripts for hormones and zero for antibiotics. Also, she examined an intimate part of my body in a room with a No Door, just a shower curtain. I could see other patients going into rooms and having their lab work done!!! She's awful and I would not recommend her to anyone for anything.

Five (5) stars based on convenience. Do you know how worried I was thinking I would have to drive…read moreto either Wilmington or Jacksonville to find a doctor? But then I find one right down the street! I'm blessed. Living in a town of around 1,300 people is rough for a girl coming from a city of 2.5 million people (Brooklyn, NY). I'd like to say I'm adjusting well, but everyone knows it's a lie. Not having what I need within walking distance is driving me nuts. Why do I have to drive 15 minutes to McDonald's? Walmart? TACO BELL! At least it's just a three-minute drive to the doctor!... and an hour, 10 minute-walk if I feel like being healthy, but we all know that happened one time and won't ever happen again. The ladies working the front desk are always swarmed with calls. I don't know how they do it. They're always nice despite the amount of stress they have to be under. Thank goodness I'm able to keep my hypochondria in check. NP Alicia Ellis is very professional and caring. I feel like she worries about me more than I worry about myself. On my first visit, I was surprised with a pap smear! She found a cyst on my ovary and referred me to an OBGYN. Luckily, no cyst, but there were some other issues that were discovered. I should get around to thanking her for it. I recently went back for a two-week check-up and my blood pressure was sky high despite being prescribed meds. She gave me a pill, told me to chill for a few minutes, and checked my blood pressure again. Back in normal range for the first time in 5 years. I no longer wake up with headaches or get dizzy standing up. I had to reschedule my appointment for another obligation, but I couldn't get in touch with the front desk. I walked in to see if they did TB tests (they do) and ending up getting checked in anyway! They're also a walk-in clinic. It's lovely. My only issue is they're not open on the weekend, but I can deal with that.

Yes, he is my FP doctor now for about 10 years. Very knowledgeable as he should be, easy to talk…read moreto. Very thorough. He listens!!

So... my parents go this MD. If you are reading this, my suggestion is to find another more capable…read moredoctor. My parents called in for a prescription renewal at 830 am today and by 4pm, they had not heard back from his office. Totally unprofessional!!!! I work in pharmaceutical/biotechnology in San Francisco, CA bay area and the care here is reprehensible! Avoid, avoid, avoid. My parents rely on this facility...and they never return calls. I WILL be calling tomorrow... Be prepared...

Super fast in and out clinic right off western. Its the second va medical extension in the…read morejacksonville area.

Can't even get my phone appointment Call me when you're…read moreavailable leave date and time. Hospitals are open but you're not From a veteran this is bad Open there and help people Don't even get to you from your automatic idiot Real person needed

My wife took our daughter here for asthma treatment. From the moment we walked it until the time…read morewe left we had a very positive experience. The staff was welcoming and the place was very clean and modern. Doctor Martin was very patient in answering all our questions and concerns. Not once did we feel rushed or displeased with anything we experienced. We will be coming back.

This office was recommended to me by a friend and I liked that it's a pretty short drive from our…read morehome. We've had three appointments thus far, and they average out to three stars. Appointment 1 - we were seen before scheduled appointment time. Appointment 2 - we weren't seen until 45 minutes past scheduled appointment time, with no apology or explanation for the wait. Appointment 3 - we were seen within 10 minutes of appointment time. The entrance to the office is somewhat confusing to find, as there is a group of buildings (all pointing different directions) with not much signage and parking on either side (imagine a half circle with the buildings in the middle and parking on two opposite sides) and the office entrance is actually facing the inside of the compound so it took a few minutes to locate. The actual office entryway/check-in desk is very cramped (barely enough room to walk in with a carseat--forget about someone trying to get in while you're standing there) and the waiting room feels cramped as well, though it's just on the small side (~10 seats). It looks a bit worn and outdated but it felt and looked clean enough. The staff is nice enough--not the best I've experienced but not the worst, either. It's definitely more "homey" feeling than the clinics at the Naval Hospital...and it's not as advanced, either. I was a bit surprised at the scale they used to weigh my newborn...at the Naval Hospital, it was a fancy digital scale that automatically took three separate readings and averaged them. At this office? An old fashioned medical weight scale (where you slide the weights across the bars to get it balanced). Well, that's fine for bigger kids and adults...but a newborn? The nurses and doctor seem to enjoy what they're doing and interacted well with my baby. I never felt rushed, but then we were only there for well-baby checks. Everyone was nice. That said, we're changing offices because they don't do immunizations for Tricare, and my whole reasoning for going to an in-town doctor was to avoid having to drive on-base all the time. Also, they seemed to imply that no town doctors could do immunizations (or maybe I misunderstood, but they certainly assured me THEY couldn't do them) somid have to go on base. Well, whatever the case, I did find a pediatrician's office that does immunizations, so I'm not exactly sure why Martin's doesn't do them. So, if you have babies and Tricare insurance, I'd probably not go here just for the inconvenience factor. But for other insurance or older kids who don't need the frequent vaccines, this place would be fine.