Great experience! Jonny was so helpful and transparent! I never felt like I was being upsold or…read moretaken advantage of, which I can't say for every car shop! Thanks so much

They are very upfront, honest and give you straightforward feedback. They are all so kind.read more

He was prompt and worked quickly. The repair and parts were affordable and I am very satisfied with…read morethe work. They even guaranteed the parts and labor for two years.

I needed my right axle, both front shocks, transmission/engine mount, transmission seal, starter…read moreand radiator fan replaced. After getting my shocks replaced I started hearing a noise coming from the right front tire, I brought this up two or three times to the mechanics, well he didn't actually inspect anything just drove it around, then told me the shocks were settling, which I did not believe was accurate. Finally yesterday afternoon I took it and got an inspection done at Firestone and the mechanic at Firestone indicated they did not think the transmission mount was replaced or the other strut was replaced either and he did not push my axle in all the way. Firestone told me my car is extremely unsafe and to be very careful when taking right turns. I sent the reports over to the mechanics to which he initially would not address the issues. Please avoid! I paid for services that were not completed. The mechanic in question was Yandres. Now mind you, they did finally come out and fix the issues but it was only after I threatened legal action. Seems to me like the mechanic was pocketing my money and not replacing parts. It never should have gotten to this point, they should've done what they needed to do and it would've been fine.

Unprofessional, and didn't seem like he was confident in the work he was doing. Actually came out…read moreto the house 2 times, and each time my problem got worst. I know have a car that doesn't move because of this business and when I called he told me he does open his business until a certain which is absolutely not the case Mind you I have a even bigger problem with my car Also asking for money for a part someone paid for is absolutely crazy

I hit a roadblock attempting to replace a wheel bearing myself. With the wheel removed and unable…read moreto tow the vehicle, I sought a mobile mechanic. Micheal responded to me on a Sunday and set up an appointment for him to come to me the following day. He worked with my schedule and coordinated with a local shop to have the replacement bearing pressed in. In addition, he replaced all brake rotors and pads. He is respectful and handled himself professionally. He completed the job in my own garage as if I took the vehicle to a "brick and mortar shop". His prices are extremely reasonable. Most importantly, I respect his work ethic and a commitment to meet my expectations and needs as a customer. I will hire him again.

I was desperate and needed my car fixed quick. He came over a couple hours later and fixed my…read moreSubaru on a Sunday! He is fair on his prices and is very professional.

Shae is quick to respond and reasonable in his pricing. I needed rotors and pads replaced on truck.read more

I've gone to Whitton's auto repair for both of my cars. He and his guys do outstanding work. They…read moredon't overcharge for parts and pricing is incredibly fair. I don't think I'll go anywhere else for any of my vehicles ever again! Thanks, Trent & team!

Have been calling for a week to see if they can change my headlight and taillight. Even sent an…read moreonline request for a call and no response.

Fantastic customer service, straight forward diagnosis and pricing. Quick turn around, tidy well…read moreran shop.

Complaint regarding multiple service issues I have experienced at several of your locations over…read morethe past several years. These issues involve improper repairs, installation of incorrect parts, inadequate inspections, and a failure to properly disclose the terms and conditions of a Tire Protection Plan that I purchased. Collectively, these incidents have caused unnecessary expenses, vehicle safety concerns, and a significant loss of confidence in your company. Nissan 350Z - Incorrect Battery Installation In 2022, I brought my Nissan 350Z to your Ogeechee Road location for a battery replacement. Over the past several years, I experienced recurring issues with the vehicle failing to hold a charge. Recently, I took the vehicle to Advance Auto Parts to determine the cause of the problem. I was informed that the battery installed by your shop was the wrong size for my vehicle. I was also advised that a screw had been used to hold the battery in place rather than installing the proper battery and securing it correctly. For nearly four years, I unknowingly operated my vehicle with an incorrectly sized battery. Had the proper battery been installed initially, I could have avoided years of charging issues and frustration. This situation raises serious concerns regarding the quality of workmanship performed on my vehicle. Lexus IS 200t - Service History On June 3, 2025, I paid $78.78 for a Level 1 Diagnostic Service and shop supplies. On June 4, 2025, I paid $832.73 for a rear wheel bearing repair, including labor to remove and replace one wheel bearing. On June 6, 2025, I visited your Richmond Hill location and paid $1,127.95 for the purchase and installation of four Michelin Pilot Sport tires, an alignment, Tire Protection Plan, and related services. Incorrect Tire Installation In September 2025, I brought my Lexus IS 200t to your Pooler location because the vehicle was making noise while braking. During that visit, I paid $391.88 for a Front Premium Brake Service, front brake pads, oil change, vehicle inspection, and related services. During the inspection, I was informed that the two rear tires installed by your Richmond Hill location were the wrong size for my vehicle. I was also advised that my vehicle is designed with a staggered tire setup and that tire rotations could not be performed in the traditional manner due to the vehicle's design. As a result, I was required to return to the Richmond Hill location, where two rear tires were replaced with the correct size tires. I find it extremely concerning that a professional tire shop installed incorrect tire sizes on my vehicle and that the error was not discovered until months later by another location within the same company. Customers should be able to trust that tires are installed according to manufacturer specifications. Tire Protection Plan Concerns My primary concern involves the Tire Protection Plan that I purchased at the time the tires were installed. On June 23, 2026, my rear passenger tire blew out. When I brought the vehicle in for service, I was advised that the tire may have failed due to low air pressure. Because I had purchased the Tire Protection Plan, I expected the damaged tire to be covered. Instead, I was informed that I would need to pay approximately $360 for a replacement tire. I was then told that coverage was being denied because I had not rotated my tires every 5,000 miles. This was the first time I had ever been informed of such a requirement. At no point during the tire purchase was I: * Provided written documentation explaining the Tire Protection Plan. * Given a copy of the terms and conditions. * Advised that tire rotations every 5,000 miles were required to maintain coverage. * Informed that failure to meet this requirement could result in denial of coverage. * Provided any written maintenance schedule or requirements associated with the plan. What makes this situation even more troubling is that your own Pooler location informed me in September 2025 that my vehicle has a staggered tire setup and that tire rotations could not be performed in the normal manner. Additionally, your company had previously installed incorrect tire sizes on my vehicle. Given these circumstances, it is unreasonable to deny coverage based on a maintenance requirement that was never disclosed and may not have been applicable in the traditional sense to my vehicle configuration. Had I been informed of these requirements at the time of purchase, I would have ensured that any required maintenance was documented and completed. Pattern of Service and Communication Failures Unfortunately, this is not an isolated incident. There appears to be a pattern of service and communication failures, including: * Installation of an incorrect battery in my Nissan 350Z that remained undiscovered for nearly four years. * Installation of incorrect tire sizes on my Lexus IS 200t. * Failure to properly disclose Tire Protection Plan requirements.

This location sets the standard! Excellent communication, explanations, and overall experience!…read moreThere's an indoor kid area which was an OUTSTANDING surprise! The boys loved it!

John, the mechanic at this location, demonstrates exceptional kindness. He provided me with…read moreassistance today regarding my issues, going above and beyond to ensure I received all necessary information to resolve them. Thank You!

My Alternator went out on my truck on a Sunday and I thought I was going to be out of luck until…read moreMonday but to my surprise R&H was available and the mechanic came straight to where my truck was, diagnosed the issue and replaced my alternator all within less than 2 hours and for a good/fair price. He was genuinely a life saver and I highly recommend this company.

Truly a great mechanic. I had a check engine light on my diesel truck since I got it. Took it…read moreseveral shops prior to meeting him and no one could figure out the issue. Was just throwing money in the trash until I met him. I left my truck with him and in 2 days my issues were fixed and the check engine light hasn't come back on since! He was also cheaper than the shops I previously took my truck to. Brought my truck back to life!